Talent versus Skill

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Chances are that you are average. Simply put, the majority of any audience is going to be average. Being well above average is statistically unlikely, yet if you ask most people whether they an above average driver most will agree that indeed they believe they are. Thus, there is a gap between perception and reality for most. It wasn’t until I attended an advanced driver training course many years ago that I realise how average a I driver I was.

Of course, there are people born with exceptional skills, but these tend to be in a single area and may lay dormant unless recognised and developed. In short, talent is random and based on the law of averages, is unlikely to be in an arena that you use everyday. This is especially true in the technology arena, which changes so rapidly.

Conversely, skill is something that anyone can develop in any field they choose. All it takes is effort. Many people mistake skill for talent because they only consider the endpoint not the journey the practitioner has been on. In fact, you do the practitioner a disservice by mistaking skill for talent but it is an easy thing to do when all you see is the result.

Where skill also trumps talent is its limit. As i have spoken about before:

Talent has its limits, skill doesn’t

Skill doesn’t have limits, however it does require effort which many are not prepared to invest in. This again, is simply the law of averages in that most people are average to start with and will stay average, especially if an investment of energy is required to shift that.

This however presents an opportunity. If you wish to be more than average all you need to do is invest some energy. The more you invest, the less average you will be. You can optimise the energy you invest with systems and processes so in fact, the energy invested is much lower than you may believe.

Of course, moving away from the safety of the average is daunting and typically held back by inertia. Both of these can be overcome with nothing more than desire and effort. But, these do not magically manifest themselves. They require conscious commitment and execution. You give yourself a much greater chance of achieving this by developing a system that you can adhere to. A system helps minimise or eliminate blockers like procrastination but again is not something that will manifest itself magically. It requires the investment of time and effort.

As I was lamenting recently, I see a congregation of IT Professionals and MSPs around the mean. I see an inertia to do what everyone else is doing which is simply driving things to a commodity market were only the cheapest wins because there is no differentiation.

A classic example to my mind is marketing. There is a belief that market involves doing what everyone else in the field is doing aka search engine optimisation, email marketing, etc, etc. Yet, if you ask these same people where they obtain the vast majority of their existing good customers most will say from a referral. Ok, if most of your business has come from referrals and not ‘marketing’ what systems do you have to drive more referrals? The answer is typically none. Why? Because, it is easier and more comfortable to be average and follow the pack.

I have always loved this quote attributed to Mark Twain:

“Whenever you find yourself on the side of the majority, it is time to reform (or pause and reflect).”

The good news is that it simple to move away from the average, invest some effort. The better news is that if you do, most will not, making your escape from the gravity of the mean more profitable as you move to greener and greener pastures.

The even better news is that the resources required to move away from the average are already available to you today for little or no cost. Largely, the only cost is the investment of your own effort. In short, real success is just on the other side of a little bit of hard work and indeed that hard work typically turns out to be far less that you initially believe. However, you won’t know until your try and break the shackles of inertia.

Most people judge skill by its endpoint, as I said, rather than appreciating it as a journey. Once you appreciation that skills are built not manifested then you can build systems to craft the required skills. Most people who are seen as ‘successful’ (whatever that may mean) will say that they did not achieve this overnight, that is was invest of effort over time. This is not rocket science. It is pretty simple yet it eludes most. Why? The inertia of the mean. It is less effort to be like everyone else.

Of course, the choice individuals make about ‘success’ is totally up to them yet there is a common limitation that we all face. That limitation is time. No one knows how long they have left. The one certainty we all share is that our life will end and we don’t know when that will be. It would be hard to find anyone without regrets, and these you can’t change, but you can learn from them. Most regrets come from a failure to act, from a failure to invest effort towards an outcome. You don’t want to come to the end of your time will an accumulation of regrets. A fulfilled life is one where regrets are kept to the barest minimum.

There is nothing wrong with being average, statistically most people are. The question is, are you happy being average? Can you achieve more than being average? Because the worst thing would be to look back on your life and regret that you could have been more than average and you let something as simple as inertia prevent that. Being above average is simple, all it requires is effort. Skill is the demonstration and manifestation of that effort. Skill is the antidote to regret. 

CIAOPS Summer School 2025 is open for enrolments

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In early 2025 I’ll be running a course entitled “Copilot for IT Pros”.

Unlock the full potential of AI in your business with “Copilot for IT Professionals.” This comprehensive course is designed to equip IT professionals with the skills and knowledge to effectively utilize Microsoft 365 Copilot, an advanced AI-powered assistant, in various IT tasks and projects.

Throughout this course, you will:

  • Understand Copilot’s Capabilities: Gain a deep understanding of how Copilot can assist in coding, troubleshooting, and automating routine tasks.
  • Integrate Copilot into Workflows: Learn how to seamlessly integrate Copilot into your existing IT workflows to enhance productivity and efficiency.
  • Practical Applications: Explore real-world scenarios and case studies where Copilot has been successfully implemented in IT environments.
  • Best Practices: Discover best practices for leveraging Copilot’s features while maintaining security and compliance standards.

By the end of this course, you will be proficient in using Microsoft 365 Copilot to streamline your IT operations, reduce manual workload, and drive innovation within your organization.

Target Audience: This course is ideal for IT professionals, system administrators, developers, and anyone looking to enhance their technical skills with AI-powered tools.

Prerequisites: Basic knowledge of IT concepts and familiarity with Microsoft 365.

Training will held virtually over three consecutive weeks in January 2025. Each session will be two (2) hours and run from 9am Sydney time.The dates are:

Thursday January 9th 2025

Thursday January 16th 2025

Thursday January 23rd 2025

The sessions will be recorded and other materials from the sessions (checklists, etc) will be available to attendees afterwards.

This event will be conducted remotely via Microsoft Teams.

The aim of this training is to help configure security best practices inside for your Microsoft 365 Copilot environment. You’ll learn what settings you should enable and why you should have these enabled. The sessions will also take you through common examples of configuring these settings and the impact they will have on your users.

The price for this event will be:

Gold Patron = $50 inc GST

Silver Patron = $100 inc GST

Bronze Patron = $150 inc GST

Non Patron = $275 inc GST

You can learn more about the CIAOPS Patron community at www.ciaopspatron.com.

I hope that you’ll join me in January for this event as I believe it provides some much needed training in a very important aspect of managing and securing Microsoft 365 Copilot. If you are serious about AI for Microsoft 365, then you need a plan and this training will aim to give you just that plus some experience to boot!

You can enrol now in this course ready for January using this link:

https://www.ciaopsacademy.com/p/copilot-for-it-pros

As always, if you have any questions about this training please email me on – director@ciaops.com.

I hope to see you there.

Techwerks 24

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CIAOPS Techwerks returns to Perth CBD on Wednesday the 19th of June 2024.

Cliftons Perth Ground Floor Parmelia House,
191 St Georges Terrace Perth WA 6000 AUSTRALIA

The course is limited to 20 people and you can sign up and reserve your place now! You reserve a place by completing this form:

http://bit.ly/ciaopsroi

or by sending me an email (director@ciaops.com) expressing your interest.

The content of these all day face to face workshops is driven by the attendees. That means we cover exactly what people want to see and focus on doing hands on, real world scenarios. Attendees can vote on topics they’d like to see covered prior to the day and we continue to target exactly what the small group of attendees wants to see. Thus, this is an excellent way to get really deep into the technology and have all the questions you’ve been dying to know answered. Typically, the event produces a number of best practice take aways for each attendee. So far, the greatest votes are for deeper dives into the Microsoft Cloud including Microsoft 365, Azure, Intune, Defender for Endpoint, security such as Azure Sentinel and PowerShell configuration and scripts, with a focus on enabling the technology in SMB businesses.

Recent testimonial – “I just wanted to say a big thank you to Robert for the Brisbane Techworks day. It is such a good format with each attendee asking what matters them and the whole interactive nature of the day. So much better than death by PowerPoint.” – Mike H.

The cost to attend is:

Gold Enterprise Patron = $50 ex GST

Gold Patron = $90 ex GST

Silver Patron = $180 ex GST

Bronze Patron = $360 ex GST

Non Patron = $720 ex GST

I hope to see you there.

Techwerks 23

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CIAOPS Techwerks returns to Melbourne CBD on Friday the 15th of March 2024.

The course is limited to 20 people and you can sign up and reserve your place now! You reserve a place by completing this form:

http://bit.ly/ciaopsroi

or by sending me an email (director@ciaops.com) expressing your interest.

The content of these all day face to face workshops is driven by the attendees. That means we cover exactly what people want to see and focus on doing hands on, real world scenarios. Attendees can vote on topics they’d like to see covered prior to the day and we continue to target exactly what the small group of attendees wants to see. Thus, this is an excellent way to get really deep into the technology and have all the questions you’ve been dying to know answered. Typically, the event produces a number of best practice take aways for each attendee. So far, the greatest votes are for deeper dives into the Microsoft Cloud including Microsoft 365, Azure, Intune, Defender for Endpoint, security such as Azure Sentinel and PowerShell configuration and scripts, with a focus on enabling the technology in SMB businesses.

Recent testimonial – “I just wanted to say a big thank you to Robert for the Brisbane Techworks day. It is such a good format with each attendee asking what matters them and the whole interactive nature of the day. So much better than death by PowerPoint.” – Mike H.

The cost to attend is:

Gold Enterprise Patron = $50 ex GST

Gold Patron = $90 ex GST

Silver Patron = $180 ex GST

Bronze Patron = $360 ex GST

Non Patron = $720 ex GST

I hope to see you there.

Secure more with Secure Score in M365 online course

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The live course Secure more with Secure Score in Microsoft 365 over the past four weeks has now completed. All materials, including recordings of each session are now available on demand.

I think this course does provide a good overview of suitable best practices across the Microsoft 365 environment. You’ll get the most from this course if you are a CIAOPS Patron, thanks to all the Patron script that are part of the subscription. As CIAOPS Patron you’ll also get a sizable discount via a coupon code discount.

The aim of this training is to help configure security best practices inside your Microsoft 365 environment. You’ll learn what settings you should enable and why you should have these enabled. The sessions will also take you through common examples of configuring these settings and the impact they will have on your users. The course covers identities using EntraID, securing emails, devices as well as data using information protection services all included in Microsoft 365.

Watch out for more online courses from CIAOPS coming soon.

CIAOPS Summer School is open for enrolments

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In early 2024 I’ll be running a course entitled “Secure more with Secure Score in Microsoft 365”. Training will held virtually over four consecutive weeks. Each session will be two (2) hours and run from 9am Sydney time.The dates are:

Thursday January 4th 2024

Thursday January 11th 2024

Thursday January 18th 2024

Thursday January 25th 2024

The sessions will be recorded and other materials from the sessions (checklists, etc) will be available to attendees afterwards.

This event will be conducted remotely via Microsoft Teams.

The aim of this training is to help configure security best practices inside your Microsoft 365 environment. You’ll learn what settings you should enable and why you should have these enabled. The sessions will also take you through common examples of configuring these settings and the impact they will have on your users.

The price for this event will be:

Gold Enterprise Patron = $48.67

Gold Patron = $97.34 inc GST

Silver Patron = $194.68 inc GST

Bronze Patron = $389.35 inc GST

Non Patron = $599 inc GST

You can learn more about the CIAOPS Patron community at www.ciaopspatron.com.

I hope that you’ll join me in January for this event as I believe it provides some much needed training in a very important aspect of managing and securing Microsoft 365. If you are serious about security for Microsoft 365, then you need a plan and this training will aim to give you just that plus some experience to boot!

You can enrol now in this course ready for January using this link:

https://www.ciaopsacademy.com/p/secure-more-with-secure-score-in-microsoft-3651

As always, if you have any questions about this training please email me on – director@ciaops.com.

I hope to see you there.

Techwerks 21

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CIAOPS Techwerks returns to Brisbane CBD on Thursday the 21st of September.

The course is limited to 20 people and you can sign up and reserve your place now! You reserve a place by completing this form:

http://bit.ly/ciaopsroi

or by sending me an email (director@ciaops.com) expressing your interest.

The content of these all day face to face workshops is driven by the attendees. That means we cover exactly what people want to see and focus on doing hands on, real world scenarios. Attendees can vote on topics they’d like to see covered prior to the day and we continue to target exactly what the small group of attendees wants to see. Thus, this is an excellent way to get really deep into the technology and have all the questions you’ve been dying to know answered. Typically, the event produces a number of best practice take aways for each attendee. So far, the greatest votes are for deeper dives into the Microsoft Cloud including Microsoft 365, Azure, Intune, Defender for Endpoint, security such as Azure Sentinel and PowerShell configuration and scripts, with a focus on enabling the technology in SMB businesses.

Recent testimonial – “I just wanted to say a big thank you to Robert for the Brisbane Techworks day. It is such a good format with each attendee asking what matters them and the whole interactive nature of the day. So much better than death by PowerPoint.” – Mike H.

The cost to attend is:

Gold Enterprise Patron = Free

Gold Patron = $33 inc GST

Silver Patron = $99 inc GST

Bronze Patron = $176 inc GST

Non Patron = $399 inc GST

I hope to see you there.

Need to Know podcast–Episode 308

Join me for a look at all the latest news and updates from the Microsoft Cloud as well as my thoughts on why developing a learning practice is a critical components of staying relevant in the even changing world of the Microsoft Cloud.

You can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-308-importance-of-a-learning-practice/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.

This episode was recorded using Microsoft Teams and produced with Camtasia 2023.

Brought to you by www.ciaopspatron.com

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