New publication–Copilot Deployment Playbook for MSPs

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https://directorcia.gumroad.com/l/mspdeplotpb

Copilot Deployment Playbook for SMB Clients – MSP Guide

Introducing the Deployment Playbook for SMB Clients – your ultimate guide to successfully rolling out Microsoft 365 Copilot for small and medium-sized businesses. This comprehensive playbook is designed specifically for Managed Service Providers (MSPs) and IT professionals, offering a step-by-step approach to ensure a seamless and effective deployment.

Why You Need This Playbook:
  • Expert Guidance: Navigate the complexities of deploying Microsoft 365 Copilot with ease. Our playbook provides detailed instructions on licensing, technical setup, data preparation, user onboarding, and post-pilot evaluation

  • Maximize ROI: Learn how to demonstrate tangible value with a small-scale Copilot deployment, ensuring your clients see the benefits and are ready for a broader rollout

  • Security and Compliance: Ensure that Copilot respects existing Microsoft 365 policies and data access controls, protecting sensitive information while delivering value

  • User Training and Support: Equip your clients with the knowledge and tools they need to make the most of Copilot, from pilot user training to measuring success

Key Features:
  • Licensing Procurement & Setup: Ensure your clients have the correct licenses and understand the costs and commitments involved

  • Tenant Configuration: Enable and configure all required tenant settings so that Copilot can function correctly and securely within the client’s Microsoft 365 environment

  • Grounding Data Preparation: Load and organize the client’s content and knowledge to ensure meaningful, organization-specific answers from Copilot

  • Pilot Group Selection & Onboarding: Choose a small, representative group of users to participate in the pilot, assign them the Copilot licenses, and ensure they have everything needed to start using Copilot

  • Pilot Execution: Monitor, support, and iterate during the pilot run to ensure engagement and gather insights on how Copilot is being used

  • Evaluation & Reporting: Conclude the pilot with a comprehensive evaluation of results and prepare a pilot report that summarizes usage, user feedback, and the value achieved

Benefits:
  • Increase Efficiency: Help your clients streamline their workflows and improve productivity with Microsoft 365 Copilot.

  • Enhance Customer Engagement: Provide your clients with the tools they need to better manage customer interactions and improve their digital presence.

  • Stay Ahead of the Curve: Position yourself as a forward-thinking MSP by offering cutting-edge AI solutions to your clients.

Don’t miss out on the opportunity to elevate your services and deliver exceptional value to your clients. Purchase the Deployment Playbook for SMB Clients today and take the first step towards a successful Microsoft 365 Copilot deployment.

See all the titles available at – https://directorcia.gumroad.com/

My Tech Books – 2026

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To see my list from last year visit – My Tech Books 2025

My selections below, both fiction and non fiction, I have found to be enjoyable and thought provoking in many different ways and I recommend them to everyone who is interested in tech.

Mentions from 2025

The Nvidia Way: Jensen Huang and the Making of a Tech Giant

– Tae Kim

Apple in China: The Capture of the World’s Greatest Company

– Patrick McGee

Source Code: My beginnings – Bill Gates

You can follow all the books, tech, business, non-fiction, etc that I read over at Goodreads. You can view my activity here:

https://www.goodreads.com/director_cia

1. Daemon – Daniel Suarez [Fiction]

A glimpse into the future of where drones and augmented reality may take us. That may not necessarily be a good place either. The more AI I see the more this books seems to be a prediction of what is coming. Many concepts in this book are I would suggest are now even more likely to be reality.

2. Chip War: The Fight for the World’s Most Critical Technology [Non-Fiction]

Without computer chips our modern world would not exist. Read this to understand how truly dependent we are on the humble microprocessor and how it may become something wars are about shortly.

3. Dark Wire: The Incredible True Story of the Largest Sting Operation Ever [Non-Fiction]

Unbelievable but true story of how criminals were tricked to adopting technology from law enforcement agencies and the impacts that had on organised crime when it was finally revealed..

4. Sandworm: A New Era of Cyberwar and the Hunt for the Kremlin’s Most Dangerous Hackers – Andy Greenberg [Non-Fiction]

This is a great book if you are interested in IT security. It is also a very current book which makes it even more engrossing. It is easy to read and quite comprehensive in its approach, not only dealing with the technology of security attack but also the geopolitical reasons and consequences.

It reveals that shadow world of nation state cyber attacks and illustrates how they are happening today and likely to increase in the future. The connected world of the Internet has brought us many benefits but it is now increasing risks as our dependencies increase to the point that there are few manual backups that don’t depend on technology.

I think this book is a real glimpse into the future and what we may be in store for in the even of rising global conflicts. If you like tech, you’ll love this!

5. Future Crimes: Inside the Digital Underground and the Battle for our Connected World – Marc Goodman [Non-fiction]

Technology will ultimately doom us all I believe because we are building our world on stuff that unfortunately places a low regard for security and privacy. This book will show you why that is a road to ruination.

6. Countdown to Zero Day: Stuxnet and the Launch of the World’s First Digital Weapon – Kim Zetter [Non-Fiction]

If you don’t believe cyber warfare is real then read this book to understand how software is now a weapon as potentially devastating as any nuclear device.

7. AI Valley: Microsoft, Google, and the Trillion-Dollar Race to Cash In on Artificial Intelligence – A Definitive Insider Chronicle of the Breakthroughs Redefining Our World [Non-Fiction]

The world is changing faster than it ever has before and with so much money being throw at AI who knows where it will end.

8. American Kingpin: The Epic Hunt or the Criminal Mastermind Behind the Silk Road – Nick Bilton [Non-Fiction]

An amazingly detailed book on the rise and fall of Ross Ulbricht, the creator of the Silk Road web site. In here are asked to think about whether technology plays something more than a neutral role in today’s world.

9. The Coming Wave. Technology, Power and the Twenty-first Century’s Greatest Dilemma – Mustafa Suleyman [Non-Fiction]

A well balanced book on both the pros and cons of artificial intelligence (AI). The future is not going to be all roses unless we stop and think about what we are creating with Ai and what we need to do now to prevent it causing untold harm.

10. This how they tell me the world ends: The cyberweapons arms race – Nicole Perlroth [Non-Fiction]

Highlights the challenges that society has created, mainly from its’ own doing and questions of how we go about fixing this so we don’t end causing infinite harm to both intended targets and unintended victims.

CIA Brief 20260112

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Microsoft OneDrive, a year in review: AI-powered file management and smarter collaboration –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/microsoft-onedrive-a-year-in-revie…

Add links to text faster in Word –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/add-links-to-text-faster-in-word/4…

Determine Defender for Endpoint offboarding state of Windows machines using PowerShell –

https://techcommunity.microsoft.com/blog/coreinfrastructureandsecurityblog/determine-defender-for-e…

From awareness to action: Building a security-first culture for the agentic AI era –

https://www.microsoft.com/en-us/microsoft-cloud/blog/2025/12/10/from-awareness-to-action-building-a…

Always‑on Diagnostics for Purview Endpoint DLP: Effortless, Zero‑Friction troubleshooting for admins –

https://techcommunity.microsoft.com/blog/microsoft-security-blog/always%E2%80%91on-diagnostics-for-…

Explore the latest Microsoft Incident Response proactive services for enhanced resilience –

https://www.microsoft.com/en-us/security/blog/2026/01/07/explore-the-latest-microsoft-incident-resp…

Exchange Online canceling the Mailbox External Recipient Rate Limit –

https://techcommunity.microsoft.com/blog/exchange/exchange-online-canceling-the-mailbox-external-re…

Introducing the Microsoft Defender Experts Suite: Elevate your security with expert-led services –

https://www.microsoft.com/en-us/security/blog/2026/01/06/introducing-the-microsoft-defender-experts…

Phishing actors exploit complex routing and misconfigurations to spoof domains –

https://www.microsoft.com/en-us/security/blog/2026/01/06/phishing-actors-exploit-complex-routing-an…

Announcing public preview: Uncovering hidden threats with the Dynamic Threat Detection Agent –

https://techcommunity.microsoft.com/blog/microsoftthreatprotectionblog/announcing-public-preview-un…

After hours

Dawn of Cyberwarfare | Full Award-Winning Documentary – https://www.youtube.com/watch?v=BIEOB2jIr_o

Editorial

If you found this valuable, the I’d appreciate a ‘like’ or perhaps a donation at https://ko-fi.com/ciaops. This helps me know that people enjoy what I have created and provides resources to allow me to create more content. If you have any feedback or suggestions around this, I’m all ears. You can also find me via email director@ciaops.com and on X (Twitter) at https://www.twitter.com/directorcia.

If you want to be part of a dedicated Microsoft Cloud community with information and interactions daily, then consider becoming a CIAOPS Patron – www.ciaopspatron.com.

Watch out for the next CIA Brief next week

My podcasts 2026

desk-music-headphones-earphones

You can find the previous year’s selection here:

My podcasts 2025

I do spend a lot of time listening to podcasts, generally in between things, like travelling. However, there is a limit to how many you can consume in a week and that’s why I need to be very discerning about what I listen to.

Regulars

These podcasts are ones that I generally won’t miss an episode of.

Windows Weekly

The latest Microsoft news with some fun and entertainment along the way. Paul Thurrott’s musing make this podcast alone something worth listening to. I still miss Mary Jo Foley as a co-host I will admit and the show just isn’t as good or enjoyable. I still have no interest in the whiskey part of this show, which I now just fast forward through. I still also find that the show is more ‘ranty’ than informational which can get a bit much at times.

The Tim Ferriss Show

Some really great advice, business insights and strategy. Also lots of life lessons that I have found work really well for me. A weekly must listen for me. Some, I do skip through and some can be quite tough to get through because they are so long, but a worthwhile investment of my time. I am finding these shows are getting longer and longer making them hard to squeeze in but I do try and listen to them all.

Hardcore History

These tend to be quite long, like reading a book, but a very good and very interesting. Luckily, they are not that frequent, so it can make a nice change from all the tech stuff. There hasn’t been much content here of late which is disappointing. If you love history and an interesting story, then this is the podcast for you.

The Intrazone

All the latest news and information about SharePoint, OneDrive for Business, Teams and more directly from Microsoft. Pretty short, which makes it easy to consume. Can try a bit hard to be ‘funky’ at times but good way to stay up to date with the Microsoft collaboration news.

Sync Up

A podcast focused on the Microsoft files experience around OneDrive from Microsoft. More content has dropped but they seems to spend so much time at the beginning of the ‘learning’ about the guests and what do they like etc. I’d really prefer they just get into the content. I’m here for that not, not to take a deep dive into the personalities.

Darknet Diaries

Really well produced cybersecurity focused podcast. Has a nice variety of topics and the content is good and well researched. If you enjoy the security side of IT you’ll love these episodes. Seems to me that Jack has run out of content for these for the time being. recent episode have deviated away from main theme in my opinion. Less regular episodes and the topics are becoming broader, which isn’t necessarily a bad thing but the context has changed.

Microsoft Threat Intelligence Podcast

Has some interesting content but tried to be a too ‘whacky, zany and trendy’ at times. Rather high level security information but give good information on the whole threat landscape and interesting personalities and technologies there. Generally around 20 minutes at double speed, so easily digestible.

Once off podcasts

Think of these more of a book you’d read or a TV show you’d watch.

The Lazarus Heist

Another well produced podcast from the BBC that follows the trails of and attempt to steal and launder billions of dollars. Apparently, additional episodes are coming later this year. If you like Darknet Diaries, you’ll like this.

I churn through these mostly at 2x speed to allow me to get through as much content as possible. I do have a few other podcasts on my current podcasting app. I am always on the lookout for good podcasts business, technology, history, whatever. So if you can recommend something you like, I’m all ears. These days, if you have a topic of interested, you’ll find many podcasts you can listen to. Don’t be shy to try them and throw away ones that don’t suit you until you find what you like.

I’ve found that many podcasts have disappeared over the last year and I have been more judicious on what I spend my time listening to. It has to provide valuable information or be enjoyable to listen to and I have become much stricter on those criteria. I have a tried quite a few new podcast in the last year but none of them really stood out for me.

I have struggled to find a ‘good’ podcast on AI. Like most things AI these days, most podcasts I have listened to on the topic are rather ‘fluffy’ and don’t go deep enough into the topic. Luckily, there is still an infinite amount of AI podcast to try but if you have found a good one please let me know.

Finally, of course, there is my own podcasting effort:

Need to Know podcast

which covers the Microsoft Cloud (typically Microsoft 365 and Azure) as well as business topics. I encourage you to have a listen and me know what you think. 2026 will be the sixteenth year that it has been available.

Hopefully, there is something of interest to you in what I listen to. Feel free to let me know as well as any recommendations you may have, as I said, I’m all ears! All of these I listen to directly on Spotify these days, which annoyingly now seems to have ads in between episodes.

Microsoft 365 Copilot for Small Business: Licensing Explained

In this video, we’ll walking you through exactly how your small or mid-sized business can navigate the new world of Microsoft 365 Copilot licensing. If you’ve been wondering how to bring generative AI into your daily workflow without overspending, I’ve got you covered.

We’ll start by breaking down the two main entry points: the free Copilot Chat and the full Microsoft 365 Copilot paid add-on. I’ll show you how Copilot Chat acts as a secure, enterprise-grade assistant that can brainstorm and summarise documents right from your web app or Teams.

If you’re ready for deeper integration, we’ll dive into what you get for the $30 USD per user monthly fee, including how it works directly inside Word, Excel, PowerPoint, and Outlook. You’ll see how the paid version leverages your internal emails, files, and meetings to provide contextual help that the free version simply can’t match.

We’ll also cover:

• How to assign licenses to specific “power users” to save costs.

• The advanced features in Excel like natural language querying and Python analysis.

• How Teams users can get real-time meeting summaries and action items.

• Important security and permission protocols that ensure your sensitive data stays protected.

• Step-by-step advice on how to pilot and scale these tools within your organisation.

Whether you are just starting to experiment or are ready for a full rollout, this guide will help you ensure a smooth and secure AI transformation for your business.

My Tech Videos 2026

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My list for last year:

My tech videos – 2025

Documentaries

AlphaGo – The Movie

Blackberry – Official trailer

Dawn of Cyberwarfare

Power On: The story of Xbox

Hacking Google

Bill’s Brain

The Great Hack

The Social Dilemma

Silicon Cowboys

Easy to Learn, Hard to Master: The Fate of Atari

Zero Days

The Rise and Rise of Bitcoin

Code 2600

High Score

Print the Legend

The King of Kong

CyberWar

What’s Next? The Future with Bill Gates

Movies

Sneakers

My Business Books – 2026

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Check out my recommendations from last year:

My Business Books – 2025

Honourable mentions that I read last year:

–  The Next Conversation: Argue Less, Talk More – Jefferson Fisher

You can follow all the books I read and want to read over at Goodreads where I have an account. You can also view my activity via:

https://www.goodreads.com/review/list/708903-robert?shelf=read

Here’s my current top business books in order:

1. The Art of War – Sun Tzu

The all time classic on strategy. As relevant today as it ever was. A very short read but very deep.

2. The Millionaire Fastlane – M.J. DeMarco

I love the brutal honesty of this book. It doesn’t mince words about what it takes to shift from a pay check to actually living the life you want.

3. The Tipping Point – Malcolm Gladwell

The world is all about not what you know but who you know. This book explains exactly how this works and how to use it to your advantage. A lot of Gladwell’s writing have been called into question of late. Even so, putting aside the example he uses, I think the concept surfaced have great merit.

4. The Four Hour Work Week – Tim Ferriss

Many people believe this book is about shirking responsibility. It is in fact a blueprint for how to free up your time to do things you want and enjoy. It will challenge the way you look at your career. This book has become some what dated so ensure you get the latest revised edition. Again, I would suggest you read this and consider the 30,000 foot view of challenging many people pre-conceived concepts about career. The ability to do anything, anywhere these days has never been truer.

5. Secrets of the Millionaire Mind: Mastering the Inner Game of Wealth – T. Harv Eker

The successful are defined by a different mindset. This mindset can be learned. It can be trained. This is a great book to show you how to do just that.

6. Talent is over rated: What Really Separates World-Class Performers from Everyone Else – Geoff Colvin

Demonstrates that the best comes from implementing a system. Having a system allows you to focus on the right thing and do that work that is required. If you want to take yourself to an elite level, beyond just good, then read this book.

7. Book Yourself Solid: The Fastest, Easiest, and Most Reliable System for Getting More Clients Than You Can Handle Even If You Hate Marketing and Selling – Michael Port, Tim Sanders

You can’t survive in business without a steady flow of customers. Selling to people is the wrong approach, you instead need to attract them to your business. This book helps you achieve exactly that.

8. Profit First: A Simple System To Transform Any Business From A Cash-Eating Monster To A Money-Making Machine – Mike Michalowicz

Business is about making a profit. This then gives you the freedom to do what you want with that profit. This book helps you focus on profit and setting up systems to make the most of the profit you generate.

9. Barking Up the Wrong Tree – Eric Barker

Conventional wisdom does not always apply and in some case can actually be detrimental. Challenging what is taken for granted should be in the play book of everyone who wants to achieve at the highest level. Important lessons can be learned in the strangest places and form the strangest people. Have an open mind and you might be surprised at what you have believed to be bad in fact turns out to get just what you need.

10. Unbeatable Mind: Forge Resiliency and Mental Toughness to Succeed at an Elite Level – Mark Divine

Another mindset book. Business is not always going to be easy or take the intended route. This is when you need to have the determination to see your plans through to success. This book shows you how to develop the mental toughness to make this happen.

11. Mastery – Robert Green

Excellent read with lots of great strategies to take away. Excellence is not a talent it is a skill. That means that it takes hard work to achieve, but hard work is available to everyone, yet few choose the path. There is no secret to Excellence, it is something only time and effort will reward you with and iof you choose that path you’ll be one of the few.

12. Tools of Titans – Tim Ferriss

There are few books that take the learnings for so many exceptional people and puts them at your fingertips. This is one such book that packs a lot of business and life learnings between the covers.

13. Predictably Irrational: The Hidden Forces that Shape our Decisions – Dan Ariley

Although we like to think logic and rationality rule our world emotion is by far the more powerful influence. Understand this in the context of business and you are well on your way to understanding why people make the decisions they do and how to best profit from them.

14. Extreme Ownership – Jocko Willink and Lief Babin

Moving beyond blame is tough. This book illustrates the ownership of the problem and the environment is a key to success in the military or in business. It is a path few will elect to take voluntarily, however more may do so after reading this.

15. Peak Performance: Elevate your game, avoid burnout and thrive with the science of success – Brad Stulberg

Success is largely about developing a winning system. This book show you how to approach that pragmatically. If you want to see results use this book to help you build the system.

16. Blink: The Power of Thinking Without Thinking – Malcolm Gladwell

The older you get the more experience you get. This experience is aggregated in your ‘gut feel’. Trusting your ‘gut’ may not appear rational but this book will help you understand why it is in fact your best option in many cases. Again, take Gladwell’s examples with a grain of salt but the message is still relevant.

17. The Now Habit: A Strategic Program for Overcoming Procrastination and Enjoying Guilt-Free Play – Neil A. Fiore

Plenty of great productivity learnings in here that help you take action. It shows you how to focus on the right stuff in the right priority. Even if you are not a major procrastinator there is plenty in this book that you can take away.

18. The One Thing – Gary Keller

Multi-tasking is a myth. Focus is the key to success to bringing all your resources to bear in unison makes a hell of a lot of difference. Most people can’t do it, so those that can stand a much greater chance of success.

19. Deep Work – Cal Newport

Distractions are wasted energy and time that you’ll never get back. You’d be amazed at how distracting the modern world is. If you can minimise these distractions you can focus more and be far more productive.

20. The E-Myth – Michael Gerber

The classic on ‘procedurising’ your business and creating a structure that doesn’t need you to survive. The simple secrets inside this book can transform any business from hardship to joy.

Let me know what you think. Do these work for you? What’s your top business reads? I’d love to hear.

Some other business books that I read that may be worth considering:

– AI Valley: Microsoft, Google, and the Trillion-Dollar Race to Cash In on Artificial Intelligence – A Definitive Insider Chronicle of the Breakthroughs Redefining Our World – Gary Rivlin

– Chip War: The Fight for the World’s Most Critical Technology – Chris Miller

New publication available

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https://directorcia.gumroad.com/l/copilotequiv

Mapping “ChatGPT Capabilities” to Microsoft 365 Copilot  Equivalents

Unlock the Power of AI Productivity: Mapping ChatGPT Capabilities to Microsoft 365 Copilot

Are you a small business owner or professional eager to harness the full potential of AI in your daily workflow? This essential guide demystifies the differences and synergies between ChatGPT and Microsoft 365 Copilot, showing you how to achieve every productivity hack with enterprise-ready tools you already own.

What’s Inside:

  • Feature-by-Feature Comparisons: Discover how ChatGPT’s most popular features—custom instructions, persistent memory, voice and vision modes, data analysis, and more—map directly to Microsoft 365 Copilot’s built-in capabilities across Word, Excel, Outlook, Teams, and PowerPoint.

  • Practical Guidance: Step-by-step instructions make it easy for non-technical users to enable and master Copilot, with troubleshooting tips and real-world examples.

  • Security & Privacy Insights: Learn why Copilot’s integration with your Microsoft 365 environment offers superior data protection and compliance for business users.

  • Comprehensive Tables & Visuals: Instantly see which Copilot features match your favorite ChatGPT tricks, with clear notes on licensing, differences, and best practices.

  • Extend & Automate: Explore how plugins, connectors, and Power Platform automations let you customize Copilot for your unique business needs—no coding required.

Why Buy This Guide?

  • Save Time: Stop searching for answers—find out exactly how to use Copilot to draft documents, analyze data, manage emails, schedule meetings, and more.

  • Boost Productivity: Leverage AI to automate routine tasks, generate insights, and collaborate smarter—directly within the Microsoft 365 apps you use every day.

  • Stay Secure: Make informed decisions about AI adoption with clear explanations of privacy, licensing, and compliance.

  • Future-Proof Your Workflow: Get ahead of the curve with up-to-date information on Copilot’s evolving features, plugin ecosystem, and integration roadmap.

Whether you’re new to AI or a seasoned tech enthusiast, this publication is your roadmap to mastering Microsoft 365 Copilot and transforming the way you work.

See all the titles available at – https://directorcia.gumroad.com/