Need to Know podcast–Episode 231

FAQ podcasts are shorter and more focused on a particular topic. In this episode I’ll talk about the different Advanced Threat protection (ATP) offerings that Microsoft has.

This episode was recorded using Microsoft Teams and produced with Camtasia 2019

Take a listen and let us know what you think – feedback@needtoknow.cloud

You can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-231-all-the-atps/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

Office 365 ATP

Defender ATP

Azure ATP

Microsoft Defender App Guard issue

This article is bit different from most others. In this post I’ll be sharing a current issues I have with Defender Application Guard. If you have some suggestions of any additional troubleshooting, I’d love to hear, because currently, I’m not having much luck finding a solution.

image

The issue is that if I go into the new Edge browser and select a New Application Guard Window, I end up with:

image

WDAG Report – Container: Error: 0x80070013, Ext error: 0x00000001; RDP: Error: 0x00000000, Ext error: 0x00000000 Location: 0x00000000

I have tried the wdagtool command line tool with the following result:

image

I have also run a:

sfc /scannow

across my machine with no integrity issues.

If I dig into Event viewer | Application and services log | Microsoft  | Windows | WDAG-Manager, I see:

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A Failure has occurred: HResult = The media is write protected., File = windows\hvsi\hvsimgr\container\hvsicontainer.cpp, LineNumber = 769, Function = NULL, Message = NULL, CallingContext = NULL, Module = hvsimgr.exe, Code = NULL

and in Event viewer | Application and services log | Microsoft  | Windows | WDAG-Service, I see:

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Container service failed to start the container: The media is write protected.

I have the App Guard Service enabled in my Windows Features  as well.

image

I have tried:

  • Re-installing Windows
  • Re-running Windows install again
  • Removing all App Guard components, rebooting, reinstalling all the components again and rebooting
  • Installing Hyper V service
  • Installing Sandboxing Service

I am still trying to resolve this issue, and have tried quite a few knowledgeable people who haven’t had much luck either. So, if you have any suggestion of what may help, please let me know.

Your collaboration should be wide not deep – BRK30221

Day 2 of Microsoft Ignite the Tour Sydney gave me the opportunity to present

Your collaboration should be wide not deep

and the slides are available at:

https://www.slideshare.net/directorcia/your-collaboration-should-be-wide-not-deep

I again thank Microsoft for the opportunity to speak and for everyone who attended.

We are now all done here in Sydney for 2020.

Need to Know podcast–Episode 230

We welcome back our co-host, Brenton Johnson, after his extended break. We catch up on all the news and events from the Microsoft Cloud. This is followed by an interview with Dave Sobel from MSPRadio.com taking about the transformation that many MSPs need to address to continue success in the light of the constantly changing cloud landscape.

This episode was recorded using Microsoft Teams and produced with Camtasia 2019

ake a listen and let us know what you think – feedback@needtoknow.cloud

You can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-230-dave-sobel/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

@mspradionews

@contactbrenton

@directorcia

Bye, bye basic auth

Updates to Threat Protection Reports

Microsoft’s Surface success

Microsoft’s failure to renew SSL certificates

User enrollment in Intune

Training modules for IT Pros

Introducing Conditional Access for Office 365

SharePoint next steps

Need to Know podcast–Episode 229

FAQ podcasts are shorter and more focused on a particular topic. In this episode I’ll talk about thehow you should be implementing Azure with every Microsoft 365 environment you create.

Take a listen and let us know what you think – feedback@needtoknow.cloud

You can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-229-deploy-microsoft-365-and-azure-together/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

FAQ 5 – FAQ 5 – Deploy Microsoft 365 and Azure together

CIAOPS Patron Community

Tell me your target audience

black-board-bright-bullseye-226569

One of the things I like to probe business owners about starts with the following statement, “Tell me your target audience and I’ll tell you about your business” because it generates some interesting replies.

In the majority of cases the reply goes something like this “Well, we work with accountants, lawyers, builders, schools, mechanics etc, etc”. It largely boils down to the fact that they will work with anyone who might pay them. In short there are simply too many targets, which means, there is no target. It means they are spraying their precious resources in multiple directions, typically in a hap-hazard way with poor results.

These style of responses indicate that the business in question lacks focus. You would think that the first thing that any business should get straight is who their target customers are. Don’t believe me? Next time you see a tradie van on the streets, take a look at what it actually says. Ones I have seen recently include “Commercial and domestic cleaners” and “Cleaners and exterminators”. If you have a think about both of these, they are pretty divergent in their target markets aren’t they? How can a business honestly say that they can do both of these tasks well? They are saying that they are both the same aren’t they which I sure the customers of either demographic would strongly disagree with. How can they say that they have invested in ensuring that they do those tasks better than anyone else on the market? They haven’t. They are broadening their aim in the hope of hitting revenue. Hope is not a strategy.

As the saying goes, “if you plan to be everything to everyone, then you are nothing to no one”. In short, you are a commodity and a commodity is not something a smaller business wants to be. Being divergent with your target market is something your customers soon being to learn about your business. They learn that you are not focused on their needs, you have divided attention, little real desire to go deep with the business needs. You largely see them as a source of revenue and the desire to maintain only a shallow relationship with That then gets returned in kind as customers screw their suppliers for every dollar they can and look to take every advantage of whatever is on offer. Soon the whole relationship becomes about ‘what’s in it for me’ from both sides.

A target should be exactly that, something you aim for. It should be something you can show easily. The target is never the outer ring of a dart board now is it? The bit most people are trying to hit on the dart board is the really small bit in the center! A defined target allows you to judge how close you are to your goal. Of course, you have to define your own unique bull’s eye first. So, if your target market is accountants and you come across an opportunity that involves lawyers, you now have an idea how far away from your target that is. Just because it isn’t your precise target doesn’t mean you shouldn’t consider the opportunity. However, having a target allows you to more easily evaluate how much additional work and effort maybe required and the diversion from your current focus it will demand. This allows you to make much more informed and pragmatic business decisions about that opportunity. Will it really generate the profit to justify its distance from the bull’s eye? Unfortunately, most don’t have a defined target and make decisions based purely on perceived revenue, which generally never turns out to be.

We have all experienced companies that are very focused on their customers and others that aren’t. This fact is most evident to me in restaurants. Some have very attentive and helpful wait staff that return regularly to see if there is anything further they can do. Others have staff that is next to impossible to get attention from, have their backs turned to you so they can’t see you and so on. I return to the places that provide me good service and are attentive to my needs and tell others NOT to go to other places AS WELL AS never returning there! Double whammy!

You can’t provide good customer service without knowing your customer intimately. This means a focus on understanding what their needs are so they can be serviced. Yes, this requires and investment of time. Yes, this requires an ongoing discipline to remain focused. It is far easier to maintain focus with a system. The system doesn’t have to be complicated. Define a target and then measure the opportunities from this target. Make decisions based on that not random acceptance of what you come across. That rarely results in business synergy.

Start your discovery of the importance of having a very focused target market by asking your peers or other businesses who they consider their target markets to be. Listen closely and you’ll soon discover what their business is really likely to be based on who they focus on. The broader the focus the less effort has been invested in finding the right customers. Then, take that learnings into your own business and don’t make the same mistake that most businesses make in believing that revenue is the same as profit. It ain’t!