Need to Know podcast–Episode 256

We’ve crossed the 8 bit barrier and now into 16 bit episode numbers! I’ll give you a quick round up of what I thought was the most important announcements from Microsoft and where you can go to get all the information Microsoft recently provides about its products. Then I’ll speak with Microsoft MVP Lars Klint about his project with llamas. Yup, that’s the animal, not some secret code word. So listen in for some fun as well as interesting take away Lars has to share in this episode.

This episode was recorded using Microsoft Teams and produced with Camtasia 2020

Take a listen and let us know what you think – feedback@needtoknow.cloud

You can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-256-lars-klint-and-llamas/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

@larsklint

@directorcia

Introducing llama cam

llama cam

Lars Klint blog

Ignite book of news

Ignite on demand sessions

New management capabilities for Microsoft Defender Antivirus in Microsoft 365 Business Premium

Announcing Microsoft 365 Lighthouse for Managed Service Providers serving small & medium customers

Seven ways we’re empowering every person and every organization to thrive in a new world of work

Discover the new Teams feature that supports social-emotional learning

Microsoft Defender for Endpoint adds depth and breadth to threat defense across platforms

Announcing SharePoint Syntex

Celebrating the top OneDrive moments from Microsoft Ignite 2020

SharePoint admin and migration announcements at Ignite 2020

What’s New in Microsoft Teams

Collaboration, communication and knowledge sharing with Microsoft Teams, SharePoint, Project Cortex

Need to Know podcast–Episode 249

FAQ podcasts are shorter and more focused on a particular topic. In this episode I speak about what Office 365 Alerts is and provide some best practice suggestions.

This episode was recorded using Microsoft Teams and produced with Camtasia 2020

Take a listen and let us know what you think – feedback@needtoknow.cloud

You can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-249-azure-information-protection/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

FAQ 14

CIAOPS Patron Community

Azure Information Protection

@directorcia

Need to Know bot for your Microsoft Cloud Q and A

Recently I wrote an article about using Microsoft At to create,

a dedicated Microsoft Cloud Search engine

Another form of AI that is available is a chatbot service for questions and answers. Many people have seen these already on web sites, where a helpful customer service rep appears on your web page asking if you need assistance. I have now created a similar chat experience which I have christened the CIAOPS N2Kbot.

You’ll find the N2KBot here:

http://bit.ly/n2kbot

image

When you first arrive you’ll see a page like that shown above. simply enter your question in the lower line (where it says type your message” and then press enter). I haven’t as yet automated it greet you as personally I find that annoying. So for now, you can interact manually.

image

You’ll see above that if I ask “what is aip” I get a response back about Azure Information Protection.

SNAGHTML19eeb575

At the bottom of the page, you’ll also find a link to add the N2KBot to your Team if you want, as shown above.

image

You can have it as a private bot or inside a channel if you wish. Once installed you activate the bot by starting a line with @n2kbot and then asking as question, like:

@n2kbot what is aip

as shown in the above example.

What is interesting about this chatbot versus the custom search engine I created previously, is how people so far have interacted with it. Most have treated this chatbot like a search engine, expecting to give them the exact answer to the question they asked. A chatbot really isn’t that. It is basically a list of question and answer pairs. That is, if you type in this (or close to it), then answer with this. It doesn’t search the web, it looks to it’s pre-programmed question and answers pair largely.

You can prime the chatbot with your own custom questions and answers or you can target web links. Sites that have lots of FAQs (frequently asked questions) on it ingest very well into the bot. However, it is important to remember that chatbots are not search engines.

So where could I see chatbot playing a role? I think they would work well for adoption, that is people asking basic questions about OneDrive for example (i.e. “How do I upload to OneDrive”) or things like “What is Sway”. So think of chatbots more as a way to answer common questions in an automated way. When you actually sit down and have a look at how many times the same or similar questions get asked you begin to appreciate the role that chatbots could play.

I am still testing this chatbot concept out in the area of providing information specifically on the Microsoft Cloud but, as I said, I can see an initial benefit in things like adoption, which I have started working on. In an upcoming article, I’ll show you how easy it is to create a chatbot like this in Azure. However, the idea for this preliminary article is to get you thinking about:

1. The differences between chatbots and search

2. Where a chatbot may make sense in your business. That is, what information is going to help with?

Once you have that, then creating an effective chatbot will be much easier in my experience.

In the meantime, feel free to have a play with the N2KBot and let me know your thoughts. It is far from perfect and only runs on the cheapest plan, so it might be a bit slow initially when you use it. However, once ‘awake’ it should perform normally. If you have some suggestions for the questions it should be able to answer, let me know, I’m very interested to hear other people’s thoughts on this.

My aim with all this, is to get the cogs in my head turning about where this new “AI” technology can effectively be applied. They are certainly beginning to turn in mine.

Secure logging with Microsoft 365 presentation

Here’s the slides from my longer presentation today at Ignite Copenhagen

Securely logging to Microsoft 365

Getting access to your information in Microsoft 365 starts with logging in but is it secure as it could be? Understanding security options at the point of entry like MFA, Legacy Authentication and Conditional Access on all devices is critical to keeping information protected as it is not only you that is trying to log into your account these days! Learn what security technologies you can add at login and the best practices approaches to configuring and monitoring these. Security starts  at the doorway to Microsoft 365 and simple configurations can greatly reduce your risks of unauthorised access. Come and learn what can be done.

https://www.slideshare.net/directorcia/securely-logging-to-microsoft-365

Need to Know podcast–Episode 230

We welcome back our co-host, Brenton Johnson, after his extended break. We catch up on all the news and events from the Microsoft Cloud. This is followed by an interview with Dave Sobel from MSPRadio.com taking about the transformation that many MSPs need to address to continue success in the light of the constantly changing cloud landscape.

This episode was recorded using Microsoft Teams and produced with Camtasia 2019

ake a listen and let us know what you think – feedback@needtoknow.cloud

You can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-230-dave-sobel/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

@mspradionews

@contactbrenton

@directorcia

Bye, bye basic auth

Updates to Threat Protection Reports

Microsoft’s Surface success

Microsoft’s failure to renew SSL certificates

User enrollment in Intune

Training modules for IT Pros

Introducing Conditional Access for Office 365

SharePoint next steps

Need to Know podcast–Episode 229

FAQ podcasts are shorter and more focused on a particular topic. In this episode I’ll talk about thehow you should be implementing Azure with every Microsoft 365 environment you create.

Take a listen and let us know what you think – feedback@needtoknow.cloud

You can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-229-deploy-microsoft-365-and-azure-together/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

FAQ 5 – FAQ 5 – Deploy Microsoft 365 and Azure together

CIAOPS Patron Community

Need to Know podcast–Episode 210

Brenton speaks with global Azure black belt Sarah Young about the new Azure Sentinel service. Of course we also update you on all the happenings in the Microsoft Cloud and there has been plenty of late, so listen along to get all the latest and learn about Azure Sentinel.

This episode was recorded using Microsoft Teams and produced with Camtasia 2019

Take a listen and let us know what you think – feedback@needtoknow.cloud

You can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-210-sarah-young/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

Sarah Young

@contactbrenton

@directorcia

Faster, with a modern design, and new features – the new Outlook on the web is here

Tracking failed logins with Cloud App Security

New Azure discount for CSP partners to come live in October

OneDrive Roundup – June 2019

Announcing question and answer in Yammer

First Microsoft Cloud regions in the Middle East now available

Step 10. Detect and investigate security incidents: top 10 actions to secure your environment

All 10 steps