Modern Device Management with Microsoft 365 Business Premium–Part 10

Previous parts in this series have been:

Office 365 Mobile MDM – Modern Device Management with Microsoft 365 Business Premium–Part 1

Intune MDM – Modern Device Management with Microsoft 365 Business Premium – Part 2

Intune MAM – Modern Device Management with Microsoft 365 Business premium – Part 3

Endpoint Manager – Modern Device Management with Microsoft 365 Business Premium – Part 4

Baselines – Modern Device Management with Microsoft 365 Business Premium – Part 5

Deployment – Modern Device Management with Microsoft 365 Business Premium – Part 6

Autopilot admin – Modern Device Management with Microsoft 365 Business Premium – Part 7

Autopilot endpoint – Modern Device Management with Microsoft 365 Business Premium – Part 8

Deploying applications – Modern device Management with Microsoft 365 Business Premium – Part 9

I’m going to wrap up this series with a range for helpful links that provide lots of help when troubleshooting issues with device management. I’ve covered a lot so far and figured that it is better to give you this one location to use for getting help with device management.

As I have noted elsewhere in this series, the best general best practice tips to help with troubleshooting I can give you are:

1. Maintain good documentation of your device management environment. The more complex it becomes, the more important good documentation becomes.

2. Maintain good naming conventions. With so many policies potentially in play with device management having a logical naming convention for make life a lot easier.

3. Start small and grow. Don’t implement everything at once. Start with one policy at a time, get that working and build on that. Doing too much too fast is a recipe for frustration.

Good troubleshooting links:

Intune troubleshooting 101 –

Troubleshoot device enrollment in Microsoft Intune –

Troubleshoot Windows device enrollment problems in Microsoft Intune –

Troubleshoot iOS device enrollment problems in Microsoft Intune –

Troubleshoot Android Enterprise device problems in Microsoft Intune –

How to get support for Microsoft Intune –

Intune app protection diagnostics and managed browser bookmarks –

Set the mobile device management authority –

Troubleshooting devices using the dsregcmd command –

MDM Diagnostics Tool – Tips & Tricks – Windows Autopilot Troubleshooting –

Azure AD device registration error codes –

Enroll devices by using a device enrollment manager account –

Manually sync your Windows device –

How long does it take for devices to get a policy, profile or app after they are assigned? –

Common questions, issues, and resolutions with device policies and profiles in Microsoft Intune –

Send log data to storage, event hubs or log analytics in Intune –

Do not clone an Azure AD-joined or MDM-enrolled Windows 10 OS –

Diagnose MDM failures in Windows 10 –

Common error codes and descriptions in Microsoft Intune –

Hopefully, you’ll be able to solve any issue you come up against by consulting the list of above links. I know I have.

Microsoft 365 device management will continue to evolve over time and I’ll continue to update you here on my blog, so stay tuned for more articles on Microsoft 365 device management.

ANZAC Day 2020

The world of today is a very different place from what it was just a few months ago. A single event has changed everything to a new reality. This  means, we can never return to what it used to be like. We have experienced untold community and personal suffering. People have died and sadly, will continue to die for the foreseeable future. Yet, such times are not totally unprecedented in history. Humanity has experience even more challenging times and emerged triumphantly.

In these uncertain times we can look back in history for inspiration on how to deal with the challenges and the positives they can provide. On the 25th of April 1915 Australian and New Zealand troops (ANZACs) began their first engagement in what was euphuistically known as ‘the war to end all wars’. It wasn’t, and the senseless waste of life continues in conflicts to this day. However, if you look past the politics, if you look past the military decisions and implementations, you find individuals who lives that were utterly changed the day they stepped ashore in a foreign land to fight what they, rightly or wrongly, believed.

It wasn’t long before such innocence gave way to the stark realities and horrors of war. A war that would continue for three more years but yet see these ANZAC troops distinguish themselves in places like northern France and Belgium amongst unimaginable human carnage, death and devastation. Even when the horrors of the war ceased in November 1918, many faced the confrontation of the Spanish Flu pandemic that raged for an additional three years, encompassing the globe and taking more lives than the War had.

Few of us today can appreciate the experiences of fighting in a World War and then having to live through a global pandemic. Yet they did. Not all survived unscathed but those that did rebuilt the world that we enjoy today. Even with challenges of the day, we are lucky. Never forget that things could always be worse and be thankful for what you have rather than desiring what may no longer be possible. Remember many have given the ultimate sacrifice to provide the life you enjoy.

We pause and reflect on the sacrifices of those who serve. Not just those in the military past and present, but also first responders, doctors, nurses and others on the front line of the public medical battles we face today. Many of these are demonstrating the resolve, compassion and dedication evidenced by  previous generations, including the ANZAC forces.

For many, ANZAC day today is a new experience. Hopefully, it is something we will never have to experience again in our lifetime. Circumstances dictate that we need to largely remember as individuals rather than in groups. However, that should not diminish the hope that such remembrances provide. It should not diminish the resolution and focus on others that people like the ANZACs demonstrated during their many trials. In the end, they did what they did for their ‘mates’. That, should be our inspiration and take away from ANAZAC day 2020. Let’s honour our heroes but pulling together as a community and doing so for our ‘mates’. They did what they did for others, so should we.

Lest We Forget 

If you want to learn more about the ANZAC battlefields in northern France, visit my web site –

Their sacrifice shall live on

We pause today to remember all of those who gave their lives in war. Soldiers, sailors, airmen, civilians and more. We pause to remember lives cut short. Today, at 11am on the 11th of November is the anniversary of end of World War One in 1918. An anniversary of the first conflict where war truly became industrialised. Where weapons more than men had the advantage on the battlefield and a few could now kill so many thanks to the power of modern weapons.

The Australian landings at Gallipoli in 1915 are largely credited with giving ‘birth’ to Australia as a nation. They marked the beginning of a commitment of 313,814 Australians to the war of which around 53,000 died in France and Belgium alone. 152,171 were also wounded in this theatre as well, so the impacts on a young nation were marked.

It is not only the past the we remember today, it is also the ongoing service of those that protect us today. Not just soldier, sailor and airmen but emergency workers and more. Their service, like their forbearers, stands as a shining beacon of what can be achieved with the service to others. We don’t honour the methods or the reasons, we honour those that chose to serve. Those that put themselves in harms way for others. Those who were asked to perform a duty for others and did so without question, with many paying the ultimate price.

This is why we remember them. This is why we today pause and say:

Lest We Forget

for there would be nothing more tragic or disrespectful than to neglect to say ‘thank you’ to those that made our world a better place to be and gave us the opportunity to enjoy it. If nothing else, we owe them that. So today, take a moment to pause, reflect, say thank you and hopefully ask how you can make the world a better place in some small way as a way of honouring those who did not return because, sadly, there are still those suffering.

For more information on the Australian battlefields of World War One wish my website

CIAOPS Need to Know Microsoft 365 Webinar–July


It’s been a long time between drinks but the free CIAOPS Need to Know webinars are back. I’ve done a technology refresh, which means I’ll be attempting to use Microsoft Teams Live Events now. Given this is the first public attempt at this I welcome you to come along and watch all the stuff ups and gaffs that are no doubt going to plague me as I try and get the technology to work. It’ll be fun. Come join me and make this rebirth memorable.

You’ll also notice that I’ve re-branded the webinars to Microsoft 365, which means I’ll be looking deeper into this “new” service from Microsoft.

You can register for the regular monthly webinar here:

July Webinar Registrations

The details are:

CIAOPS Need to Know Webinar – July 2019
Thursday 26th of July  2019
11am – 12am Sydney Time

All sessions are recorded and posted to the CIAOPS Academy.

There of course will also be open Q and A so make sure you bring your questions for me and I’ll do my best to answer them.

The CIAOPS Need to Know Webinars are free to attend but if you want to receive the recording of the session you need to sign up as a CIAOPS patron which you can do here:

or purchase them individually at:

Also feel free at any stage to email me directly via with your webinar topic suggestions.

I’d also appreciate you sharing information about this webinar with anyone you feel may benefit from the session and I look forward to seeing you there.

Need to Know podcast–Episode 205

Welcome to episode 205. In this episode we’ll learn why Brenton has buyer’s remorse, how restoring files in SharePoint has been improved and how I protect my family using Microsoft 365 and the Microsoft Cloud. That and whole more are in this episode for your listening pleasure.

This episode was recorded using Microsoft Teams

Take a listen and let us know what you think –

You can listen directly to this episode at:

Subscribe via iTunes at:

The podcast is also available on Stitcher at:

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.




CIAOPS Patron Community

Files restore for SharePoint and Microsoft Teams

Do you need to backup Office 365

How I protect my parents using Microsoft 365

New cloud based policy management service for Office 365 ProPlus

What’s new in OneNote for Windows 10

MDATP Threat and Vulnerability Management now publicly available

Microsoft Kaizala rolls out to Office 365 customers globally and will become part of Microsoft Teams

PowerShell Version 7

Introducing Security Policy Advisor

Azure Backup support to move Recovery Service vaults across subscriptions and resources groups


The 25th of April here in Australia and New Zealand marks the anniversary of our first major conflict, fighting under the national flag. The operation at Gallipoli was designed as a diversion to relieve the hard pressed allied forces fighting in France since 1914. This gave birth the legend of ANZAC that we celebrate today.

That anniversary is now more than a hundred years in our past but we continue to use it as the rally point for contributions made by all members of our armed forces over the years. To be willing to serve and die for your country and people within is a special trait indeed. The hope is that we will never see carnage on the scale we have seen in the World Wars, but yet sadly, conflict continues throughout the world.

As much as today is a time to reflect on the sacrifices of the past it should also be a time to express gratitude for what we have today. The people around us, our families, friends, work colleagues and more all add to the fabric of our lives in very positive ways. It is easy in today’s age to over look the simple things, to say thanks to those we love and to help others without the expectation of return. Those that went to places like Gallipoli did this. Those that fight today to keep us safe do this. Those that respond to every day emergencies do this. And for all that we should be grateful.

We can honour the past, we can live in the present but we must plan for the future. We need to take this opportunity to think about how we can make this world a better place. How we can live up to the standards we see from others? Yes, we will fail. Yes, it will be a challenge, but if we truly take the spirt of ANZAC to heart we will continue to sacrifice every day in whatever small way as a daily expression of gratitude.

Start today. Ask yourself, how can I be more grateful because things could surely be a whole lot worse than they are right now!   

For those interested in learning of the continued sacrifices that the ANZACs made after withdrawing from Gallipoli in World War 1, when they went to fight in northern France until the end of the war, should visit my web site:

ANZACs in France

Sadly, it seems that Open Live Writer won’t be updated

So the problem at the moment is that Google has apparently changed the API that allows the posting of images into Blogger via Open Live Writer. This means that Open Live Writer needs to be updated to accommodate this. Unfortunately, even though Open Live Write is now open source there doesn’t seem to be anyone willing to take on that task. Thus, Open Live Writer really no longer works with Blogger when it comes to uploading images.

Yes, there are some kludgy temporary work arounds but that is not what I’m after. That means it’s looks like I’ll have to abandon the Blogger platform for this blog and move it elsewhere. That is going to be a major pain because it also means that I’ll need to probably move all the previous posts as well.

However, first things first, I need to go off and search for a new blogging platform to use that will allow me to totally compose offline, using some tool as well as retain all my history. If you have any suggestion of where I should head to for this, let me know.

So, until I can get this all sorted and potentially migrated, there unfortunately won’t be as many posts as normal.

My Tech Books – 2019

Tech is as much a lifestyle choice these days as it is a career. The geeks and nerds have risen to rule the world. Don’t believe me? Ask Bill Gates! Sometimes it is good to step back and take a wide look at how technology has changed the world we live in – for better and worse. My selection below I have found to be enjoyable and thought provoking in many different ways and I recommend them to everyone who is interested in tech.

You can follow all the books, tech, business, non-fiction I read and want to read over at Goodreads where I have an account. You can also view my activity via:

or just follow me on Facebook:

1. Daemon – Daniel Suarez [Fiction]

A glimpse into the future of where drones and augmented reality may take us. That may not necessarily be a good place either.

2. Freedom TM – Daniel Suarez [Fiction]

A follow up to Daemon. What happens when technology dominates the world? Who benefits?

3. Ready Player One – Ernest Cline [Fiction]

Much like the Matrix. What is life like if you live inside the machine? You can be just about anyone you choose. I also love this book for all the retro technology that was part of my life. TRS-80 anyone? This book has become so popular that there is now a movie. Believe me, the book is better.

4. Future Crimes: Inside the Digital Underground and the Battle for our Connected World – Marc Goodman [Non-fiction]

Technology will ultimately doom us all I believe because we are building our world on stuff that unfortunately places a low regard for security and privacy. This book will show you why that is a road to ruination.

5. Countdown to Zero Day: Stuxnet and the Launch of the World’s First Digital Weapon – Kim Zetter [Non-Fiction]

If you don’t believe cyber warfare is real then read this book to understand how software is now a weapon as potentially devastating as any nuclear device.

6. Beyond Fear: Thinking Sensibly about Security in an Uncertain World – Bruce Schneier [Non-Fiction]

Security is important but it is important in context. We need to be rational when we consider our security not emotional. A great level headed approach to how we need to be secure.

7. American Kingpin: The Epic Hunt or the Criminal Mastermind Behind the Silk Road – Nick Bilton [Non-Fiction]

An amazingly detailed book on the rise and fall of Ross Ulbricht, the creator of the Silk Road web site. In here are asked to think about whether technology plays something more than a neutral role in today’s world.

8. The Cuckoos Egg – Clifford Stoll [Non-Fiction]

Before the Internet was in the public sphere it existed in the world of academia. This is the story of how one man’s search for the source of an accounting error uncovered something are more sinister.

9. Takedown – John Markoff and Tsutomu Shimomura [Non-Fiction]

The pursuit and eventual capture of notorious hacker Kevin Mitnick makes for great reading.

10. Hackers: Heroes of the Computer Revolution – Steven Levy [Non-Fiction]

Ah, the good ole days when it was more about proving how smart you were than trying to actually cause harm. If you think hacking is something new, then you’re in for a surprise with this book