Need to Know podcast–Episode 365

In this episode, we dig into Cowork Skills and why they represent a genuine shift from “AI as a novelty” to “AI as part of how work actually gets done.” Not more prompts. Not more tools. But fewer decisions, less friction, and more consistency across the business.
If you’ve ever thought “Copilot is interesting, but it’s not really embedded yet”, this episode is for you.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-365-skills-not-apps/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show

Resources

CIAOPS Need to Know podcast – CIAOPS – Need to Know podcasts | CIAOPS

X – https://www.twitter.com/directorcia

director@ciaops.com

CIAOPS Blog – CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency

Join my Teams shared channel – Join my Teams Shared Channel – CIAOPS

CIAOPS Merch store – CIAOPS

Become a CIAOPS Patron – CIAOPS Patron

CIAOPS Brief – CIA Brief – CIAOPS

CIAOPS Labs – CIAOPS Labs – The Special Activities Division of the CIAOPS

Support CIAOPS – Support CIAOPS

Get your M365 questions answered via email

Please fill out this form

A special thanks to the CIAOPS Patron community for making this podcast possible. You can find the benefits of a subscription to the community and become a member at https://www.ciaopspatron.com
CIAOPS MSP Skills

Microsoft Build

Choose how OneNote opens Microsoft 365 file links

How Storm-2949 turned a compromised identity into a cloud-wide breach

Disrupting Fox Tempest: A cybercrime service that turned “verified” software into a pathway for ransomware

Exposing Fox Tempest: A malware-signing service operation

A faster, more efficient Editor experience with Narrator in Word

Launched: Microsoft 365 Copilot Adoption Hub Redesign

CIA Brief 20260523

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Security & Threat Intelligence

Microsoft 365 Apps & Productivity

Microsoft 365 Copilot

After hours

Clarkson’s Farm Series 5 | Official Trailer – https://www.youtube.com/watch?v=GJxPc3B2osU

Editorial

If you found this valuable, the I’d appreciate a ‘like’ or perhaps a donation at https://ko-fi.com/ciaops. This helps me know that people enjoy what I have created and provides resources to allow me to create more content. If you have any feedback or suggestions around this, I’m all ears. You can also find me via email director@ciaops.com and on X (Twitter) at https://www.twitter.com/directorcia.

If you want to be part of a dedicated Microsoft Cloud community with information and interactions daily, then consider becoming a CIAOPS Patron – www.ciaopspatron.com.

Watch out for the next CIA Brief next week

CIA Brief 20260516

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Security & Threat Intelligence

Microsoft 365 & Teams

Windows

Power Platform

AI & Copilot

After hours

Reimagining the mouse pointer with AIhttps://www.youtube.com/watch?v=pZNzfQLgGsA

Editorial

If you found this valuable, the I’d appreciate a ‘like’ or perhaps a donation at https://ko-fi.com/ciaops. This helps me know that people enjoy what I have created and provides resources to allow me to create more content. If you have any feedback or suggestions around this, I’m all ears. You can also find me via email director@ciaops.com and on X (Twitter) at https://www.twitter.com/directorcia.

If you want to be part of a dedicated Microsoft Cloud community with information and interactions daily, then consider becoming a CIAOPS Patron – www.ciaopspatron.com.

Watch out for the next CIA Brief next week

Need to Know podcast–Episode 364

A weekly roundup of Microsoft Cloud news with a focus on SMBs. Key topics include Microsoft’s internal testing of an always-on AI assistant, major security threats such as Russian state-sponsored router hijacking and advanced phishing attacks, updates to Microsoft Teams, and a retrospective on SharePoint’s evolution. Robert also discusses the challenges and strategies for adopting AI in business, emphasizing the need for a unified, collaborative approach to AI usage within organizations.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-365-siloed-ai/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show

Resources

CIAOPS Need to Know podcast – CIAOPS – Need to Know podcasts | CIAOPS

X – https://www.twitter.com/directorcia

director@ciaops.com

CIAOPS Blog – CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency

Join my Teams shared channel – Join my Teams Shared Channel – CIAOPS

CIAOPS Merch store – CIAOPS

Become a CIAOPS Patron – CIAOPS Patron

CIAOPS Brief – CIA Brief – CIAOPS

CIAOPS Labs – CIAOPS Labs – The Special Activities Division of the CIAOPS

Support CIAOPS – Support CIAOPS

Get your M365 questions answered via email

Join the CIAOPS Email list – Please fill out this form

A special thanks to the CIAOPS Patron community for making this podcast possible. You can find the benefits of a subscription to the community and become a member at https://www.ciaopspatron.com

Show notes

Microsoft tests ‘ClawPilot’ AI agent for 3,000 staff

SOHO router compromise leads to DNS hijacking and adversary-in-the-middle attacks

What’s New in Microsoft Teams | April 2026

ClickFix campaign uses fake macOS utilities lures to deliver infostealers

The Future of SharePoint

Breaking the code: Multi-stage ‘code of conduct’ phishing campaign leads to AiTM token compromise

CIA Brief 20260509

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Here’s a summary of the 10 stories posted in the Patrons News channel over the last 7 days, grouped by topic.

Security & Threat Intelligence

Microsoft 365 Product Updates

Identity, Security & SIEM Platform

CIAOPS Content

Archive / Reference

After hours

Why Would Anyone Live in NYC? – https://www.youtube.com/watch?v=POg3_b9txwM

Editorial

If you found this valuable, the I’d appreciate a ‘like’ or perhaps a donation at https://ko-fi.com/ciaops. This helps me know that people enjoy what I have created and provides resources to allow me to create more content. If you have any feedback or suggestions around this, I’m all ears. You can also find me via email director@ciaops.com and on X (Twitter) at https://www.twitter.com/directorcia.

If you want to be part of a dedicated Microsoft Cloud community with information and interactions daily, then consider becoming a CIAOPS Patron – www.ciaopspatron.com.

Watch out for the next CIA Brief next week

CIAOPS Need to Know Microsoft 365 Webinar – May

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Now in our tenth year!

Join me for the free monthly CIAOPS Need to Know webinar. Along with all the Microsoft Cloud news we’ll be taking a look at Copilot Cowork.

Shortly after registering you should receive an automated email from Microsoft Teams confirming your registration, including all the event details as well as a calendar invite.

You can register for the regular monthly webinar here:

May Registrations

(If you are having issues with the above link copy and paste – https://bit.ly/n2k2605 )

The details are:

CIAOPS Need to Know Webinar – May 2026
Friday 29th of May 2026
11.00am – 12.00am Sydney Time

All sessions are recorded and posted to the CIAOPS Youtube channel.

Also feel free at any stage to email me directly via director@ciaops.com with your webinar topic suggestions.

I’d also appreciate you sharing information about this webinar with anyone you feel may benefit from the session and I look forward to seeing you there.

CIA Brief 20260502

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Microsoft 365 Copilot & AI Agents

Microsoft 365 Apps & Productivity

Security & Defender

Identity (Microsoft Entra)

Microsoft Sentinel

Exchange Online

Corporate / Earnings

After hours

Starship – Test like you Fly – https://www.youtube.com/watch?v=ANe_HW4X8oc

Editorial

If you found this valuable, the I’d appreciate a ‘like’ or perhaps a donation at https://ko-fi.com/ciaops. This helps me know that people enjoy what I have created and provides resources to allow me to create more content. If you have any feedback or suggestions around this, I’m all ears. You can also find me via email director@ciaops.com and on X (Twitter) at https://www.twitter.com/directorcia.

If you want to be part of a dedicated Microsoft Cloud community with information and interactions daily, then consider becoming a CIAOPS Patron – www.ciaopspatron.com.

Watch out for the next CIA Brief next week

Need to Know podcast–Episode 363

I reflect on the significance of the day before diving into the week’s major developments, including the arrival of the Microsoft AI Tour in Sydney. The episode covers both partner and public events, with a focus on enterprise-level AI advancements and networking opportunities.

The podcast features a comprehensive weekly news roundup:

  • The general availability of Copilot Agent capabilities in Microsoft 365 apps.

  • New data security tools for AI in Microsoft Purview.

  • Innovations in identity resilience and backup with Microsoft Entra.

  • Microsoft’s $25 billion investment in Australian AI infrastructure and training.

  • Practical security playbooks for tenant protection and device analytics.

  • Updates on decluttering promotional mail with Microsoft Defender.

  • Guidance on preventing oversharing in Copilot, deploying Defender, and enforcing data security with Purview.

I also share my workflow for automating podcast production using Copilot Cowork, including narration scripts and link management. I discuss experimenting with AI-driven voice narration and invites listener feedback on pacing and voice options.

The episode concludes with reflections on the Microsoft AI Tour’s enterprise focus, the importance of networking, and the challenges SMBs face in accessing relevant content. Listeners are encouraged to reach out with questions or feedback and to stay tuned for upcoming events like Microsoft Build and Ignite.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-363-hello-cowork/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show

Resources

CIAOPS Need to Know podcast – CIAOPS – Need to Know podcasts | CIAOPS

X – https://www.twitter.com/directorcia

director@ciaops.com

CIAOPS Blog – CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency

Join my Teams shared channel – Join my Teams Shared Channel – CIAOPS

CIAOPS Merch store – CIAOPS

Become a CIAOPS Patron – CIAOPS Patron

CIAOPS Brief – CIA Brief – CIAOPS

CIAOPS Labs – CIAOPS Labs – The Special Activities Division of the CIAOPS

Support CIAOPS – Support CIAOPS

Get your M365 questions answered via email

Join the CIAOPS Email list – Please fill out this form

A special thanks to the CIAOPS Patron community for making this podcast possible. You can find the benefits of a subscription to the community and become a member at https://www.ciaopspatron.com

Show notes

Microsoft 365 Insider Round-Up — April 2026

Declutter and Defend: Reducing Promotional Mail Noise with Microsoft Defender

Prevent Oversharing in Microsoft 365 Copilot

Microsoft Defender Deployment Tool

From Oversharing to Enforcement: A Practical Guide to AI Data Security with Microsoft Purview

Investing in Australia’s AI Future

Copilot’s Agentic Capabilities in Word, Excel and PowerPoint Are Generally Available

Predictive Shielding: Just-in-Time Tamper Protection

Threat Hunting Agent in Advanced Hunting

Bringing Transparency to AI-Generated Content with Watermarks in Microsoft 365

Microsoft 365 Copilot Readiness and Resiliency with SharePoint and Microsoft 365 Backup

Introducing the Microsoft Sentinel Training Lab

A Practical Look at Device Analytics and Risk Signals with Microsoft Intune

Innovations in OneDrive for Collaboration, Intelligence and Control

Strengthening Identity Resilience: A Deep Dive Into Microsoft Entra Backup and Recovery

Detection Strategies for Cloud Identities Against Infiltrating IT Workers (Jasper Sleet)

Safeguarding Sensitive Data in Microsoft 365 Copilot Interactions: DLP for Microsoft 365 Copilot

Detecting Plain-Text Password Exposure Using Custom Regex in Microsoft Purview

Cross-Tenant Helpdesk Impersonation to Data Exfiltration: A Human-Operated Intrusion Playbook