Previous parts in this series have been:
Office 365 Mobile MDM – Modern Device Management with Microsoft 365 Business Premium–Part 1
Endpoint Manager – Modern Device Management with Microsoft 365 Business Premium – Part 4
Autopilot admin – Modern Device Management with Microsoft 365 Business Premium – Part 7
Autopilot endpoint – Modern Device Management with Microsoft 365 Business Premium – Part 8
Deploying applications – Modern device Management with Microsoft 365 Business Premium – Part 9
I’m going to wrap up this series with a range for helpful links that provide lots of help when troubleshooting issues with device management. I’ve covered a lot so far and figured that it is better to give you this one location to use for getting help with device management.
As I have noted elsewhere in this series, the best general best practice tips to help with troubleshooting I can give you are:
1. Maintain good documentation of your device management environment. The more complex it becomes, the more important good documentation becomes.
2. Maintain good naming conventions. With so many policies potentially in play with device management having a logical naming convention for make life a lot easier.
3. Start small and grow. Don’t implement everything at once. Start with one policy at a time, get that working and build on that. Doing too much too fast is a recipe for frustration.
Good troubleshooting links:
Intune troubleshooting 101 – https://techcommunity.microsoft.com/t5/Intune-Customer-Success/Intune-Troubleshooting-101/ba-p/924827
Troubleshoot device enrollment in Microsoft Intune – https://docs.microsoft.com/en-gb/intune/enrollment/troubleshoot-device-enrollment-in-intune
Troubleshoot Windows device enrollment problems in Microsoft Intune – https://docs.microsoft.com/en-gb/intune/enrollment/troubleshoot-windows-enrollment-errors
Troubleshoot iOS device enrollment problems in Microsoft Intune – https://docs.microsoft.com/en-gb/intune/enrollment/troubleshoot-ios-enrollment-errors
Troubleshoot Android Enterprise device problems in Microsoft Intune – https://docs.microsoft.com/en-gb/mem/intune/enrollment/troubleshoot-android-enrollment
How to get support for Microsoft Intune – https://docs.microsoft.com/en-ca/intune/get-support
Intune app protection diagnostics and managed browser bookmarks – https://blogs.technet.microsoft.com/cbernier/2018/02/05/intune-app-protection-diagnostics-and-managed-browser-bookmarks/
Set the mobile device management authority – https://docs.microsoft.com/en-us/intune/mdm-authority-set
Troubleshooting devices using the dsregcmd command – https://docs.microsoft.com/en-us/azure/active-directory/devices/troubleshoot-device-dsregcmd
MDM Diagnostics Tool – Tips & Tricks – Windows Autopilot Troubleshooting – https://www.anoopcnair.com/mdm-diagnostics-tool-windows-autopilot/
Azure AD device registration error codes – https://s4erka.wordpress.com/2018/03/06/azure-ad-device-registration-error-codes/
Enroll devices by using a device enrollment manager account – https://docs.microsoft.com/en-us/intune/device-enrollment-manager-enroll
Manually sync your Windows device – https://docs.microsoft.com/en-us/intune-user-help/sync-your-device-manually-windows
How long does it take for devices to get a policy, profile or app after they are assigned? – https://docs.microsoft.com/en-us/intune/configuration/device-profile-troubleshoot#how-long-does-it-take-for-devices-to-get-a-policy-profile-or-app-after-they-are-assigned
Common questions, issues, and resolutions with device policies and profiles in Microsoft Intune – https://docs.microsoft.com/en-us/intune/configuration/device-profile-troubleshoot#how-long-does-it-take-for-devices-to-get-a-policy-profile-or-app-after-they-are-assigned
Send log data to storage, event hubs or log analytics in Intune – https://docs.microsoft.com/en-us/intune/fundamentals/review-logs-using-azure-monitor
Do not clone an Azure AD-joined or MDM-enrolled Windows 10 OS – https://oofhours.com/2020/06/07/do-not-clone-an-azure-ad-joined-or-mdm-enrolled-windows-10-os/
Diagnose MDM failures in Windows 10 – https://docs.microsoft.com/en-us/windows/client-management/mdm/diagnose-mdm-failures-in-windows-10
Common error codes and descriptions in Microsoft Intune – https://docs.microsoft.com/en-us/mem/intune/fundamentals/troubleshoot-company-resource-access-problems
Hopefully, you’ll be able to solve any issue you come up against by consulting the list of above links. I know I have.
Microsoft 365 device management will continue to evolve over time and I’ll continue to update you here on my blog, so stay tuned for more articles on Microsoft 365 device management.