Need to Know Podcast–Episode 138

We once again dive straight into our focus on Microsoft Ignite Australia speakers. This time it’s with Hamish Watson Operations Manager from Jade Software in Christchurch New Zealand. His topic is:

​Making DevOps work in the wild..

​You may have heard about DevOps and wondered whether it is just another buzzword and/or what it can do for you and your organization. In this session I will demystify the concepts of DevOps and more importantly show it in action in a real life application deployment pipeline. By using a realistic live demonstration and great technologies such as the Azure platform, Team Foundation Server, SSDT and docker on Windows Server 2016 I will show how DevOps can help you automate deploys reliably and repeatedly to your production applications. You will be able to take what you learned in this session and implement it successfully in your organization.

Don’t forget to send us your feedback at feedback@needtoknow.cloud

You can listen to this episode directly at:

https://ciaops.podbean.com/e/episode-138-hamish-watson/

or on Soundcloud here: 

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

@thehybriddba

@marckean

@directorcia

hamish.watson8@icloud.com

https://hybriddbablog.com

https://nz.linkedin.com/in/hamishwatson8

This podcast is brought to you by:

 

https://cpem.io/tJ01Hzu2k.js?w=640&h=360

Need to Know Podcast–Episode 137

Another special Microsoft Ignite Australia 2017 podcast focused on the presenters. This time we are talking with Michael Friedrick about his upcoming sessions:

Jenkins and Azure

See why Jenkins is a great pipeline tool and how you can use it increase the quality and speed of you deployments to Azure. Experience demos on multi-branch pipeline deployment from GitHub to Azure using Jenkins, and see how it integrates with tooling like Microsoft Teams for notifications.

and

Node.js + Azure App Service = 🙂

Explore how open and flexible the Azure App Service is and how easy it is to get going with Node. In a series of demos, you’ll see how automated deployments using Github, custom deployments showing the ability to add additional tasks using Grunt/Gulp and other automated tools, and look at multi branch deployment using a custom CI/CD pipeline. We will also explore Azure Functions, Azure App Service on Linux and deploying Node to Azure using Open tooling such as VS Code.

Don’t forget to send us your feedback at feedback@needtoknow.cloud

You can listen to this episode directly at:

https://ciaops.podbean.com/e/episode-137-michael-friedrich/

or on Soundcloud here: 

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

@fredderf204

@marckean

@directorcia

https://jenkins.io/

DevOps fundamentals video

Micheal’s Blog

 

https://cpem.io/tJ01Hzu2k.js?w=640&h=360

February 2017 Microsoft Cloud Updates

https://cpem.io/oC4ftspLG.js?w=640&h=480

 

Thanks to the good folk at Ingram Micro Cloud Australia, I’ve uploaded my part of a recent webinar they hosted.

My presentation was around providing information around some of the most recent and relevant updates to both the Office 365 and Azure platforms.

It was great to be given the opportunity to do a session like this because I have been toying with doing something similar so I thought I’d produce something and see what people think?

I’ve used a couple of new techniques and technologies during the process so I’m keen to hear what people think about:

– the content

– the format

– the look and feel

Finally, I’d also like to know whether you’d like to see me continue to do these style of video updates around Azure and Office 365 once a month?

Here are the slides from the presentation as well:

https://docs.com/d/embed/D25191553-3041-1970-8610-001746551972%7eMd4186d87-61d5-259a-4d26-00a8bd86cfff

 

Love to hear from you directly via email (director@ciaops.com), Twitter (@directorcia) or whatever.

A quick overview of adoption

https://cpem.io/tJpbjIS88.js?w=640&h=480

 

Here is a video with some of my high level thoughts around how important adoption is when it comes to technology, especially Office 365.

The video will give you an overview of the user demographics as well as the important audiences to target. You’ll also see what motivates each audience so you can start crafting policies to appeal to those users specifically.

Having this knowledge is crucial if you want to ensure new technologies are adopted throughout the organisation. There is a lot more to this but hopefully this video will get you thinking and moving in the right direction when it comes to adoption.

Need to Know Podcast–Episode 136

Our focus on Microsoft Ignite Australia speakers continues. In this episode we interview Dux Raymond Si who is the CTO of Avepoint but also a Microsoft MVP and Regional Director. Dux has three great sessions at Ignite that are:

Microsoft Teams, Office 365 Groups, SharePoint, Yammer…What Should I Use, and When?

For today’s fast-paced, mobile-driven, and globally dispersed workplace, Microsoft offers tons of great ways to effectively communicate and collaborate. But which tools are right for your organisation? Solutions like Microsoft Teams, Office 365 Groups, Yammer, Skype for Business, SharePoint, OneDrive for Business, PowerApps, and Microsoft Flow all offer something unique to your business. In this interactive session, you will gain practical guidance on finding the right tools to facilitate efficient communications and collaboration both inside and outside the walls of your organisation. We’ll also explain how to drive adoption and keep your chosen solution under control. Get ready to walk away with the ability to chart a productive and pragmatic collaboration approach that delivers immediate and lasting value to your modern workplace.

and

How to Accelerate Office 365 Success: Develop Your Information Governance Strategy in 4 Steps

So you’ve made the decision to move to Office 365 – now how do you ensure your critical business information is secure in the cloud? In this interactive session, you will learn how to reduce risk and ensure your users do the right thing by employing industry best practices for information governance, risk, and compliance. We’ll also explain how recent enhancements from Microsoft – including Office 365 Security & Compliance Center and Azure Information Protection – as well as other related technologies can help. This session will empower you to implement proven tactics to ensure your Microsoft Cloud investment meets business needs while protecting your most sensitive data.

and finally,

3 Steps to Innovate and #HackTheStatusQuo

Innovation comes from those who hack – those who refuse to accept the way things are and pursue changes based on an idea, hunch, or instinct. Innovation doesn’t come from those who adapt themselves to fit the status quo. Believe it or not, but your organisation’s success now depends on how well you hack. You are the source of innovation and hold the keys to unlock the possibilities cloud, Internet of Things, machine learning, virtual reality, and augmented reality can create by fully understanding how to harness these technologies. Join Dux and learn his three steps to start you on your hacking journey. Learn how he helped a non-profit organisation do more good through hacking. Don’t miss what will be one of the most upbeat and stimulating sessions at Ignite Australia.

If there is ever a reason to attend Ignite then these sessions are it!

Don’t forget to send us your feedback at feedback@needtoknow.cloud

You can listen to this episode directly at:

https://ciaops.podbean.com/e/episode-138-dux-raymond-si/

or on Soundcloud here: 

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

@avepoint_inc

@meetdux

@marckean

@directorcia

Microsoft Ignite Australia: Innovation Track – with Dux Raymond Si

AvePoint Ignite 2017 Activities

AvePoint Office 365 Groups Playbook

Need to Know Podcast–Episode 135

More interviews with speakers at the upcoming Microoft Ignite Australia. This time we feature Gino Barletta and speak about his two sessions:

What you need to know about Windows Server 2016 Security

Windows Server 2016 introduces more security features than any previously released Microsoft server operating system. Making your organization more secure is one of the big benefits of Windows Server. In this demo heavy session you’ll learn about new features included Credential Guard, Device Guard, Privileged Access Management (Just in Time Administration), Just Enough Administration, DNS policies, Guarded Fabrics, Shielded VMs as well as the security benefits of Nano Server, Windows Server and Hyper-V Containers. You’ll also learn how you can integrate Advanced Threat Analytics into your on-premises Windows Server deployment.

and

Azure Financial Management, Reporting and Subscription Hygiene through Power BI

This session, helps you understand your current Azure subscription, resources, billing and spend. Controlling spend through analytics and leveraging Microsoft Power BI to visually see your spend / consumption via powerful GUI dashboards.

Don’t forget to send us your feedback at feedback@needtoknow.cloud

You can listen to this episode directly at:

https://ciaops.podbean.com/e/episode-135-gino-barletta/

or on Soundcloud here: 

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show. Resources

@ginobarletta

@marckean

@directorcia

gino.barletta@andeim.com.au

https://cpem.io/tJ01Hzu2k.js?w=640&h=360

Need to Know Podcast–Episode 134

We have skipped our usual news and cloud updates to roll out our remaining episodes before Microsoft Ignite Australia. In this episode however we take a bit of a detour and speak to Microsoft Community Manager – Lana Montgomery about the Microsoft MVP program. What it is? How do you become an MVP? What is required? What are the benefits? Are all questions we cover in this episode.

Don’t forget to send us your feedback at feedback@needtoknow.cloud

You can listen to this episode directly at:

https://ciaops.podbean.com/e/episode-134-lana-montgomery/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

@lana_montgomery

@marckean

@directorcia

Microsoft MVP award

Microsoft Channel 9

Stop making your users feel stupid!

A common complaint I hear from IT Professionals today is that technology is moving too fast and they can’t keep up. Yup, agreed. However, did you ever take a step back and think about what it’s like for your users? The people who actually need to use this stuff to actually get their jobs done? People who only want to use technology as a tool, not something to ‘play’ with?

I see so many instances of IT Professionals bearing the brunt of end user frustrations when it comes to migration to Office 365. You wanna know why that is most of the time? Simple. Almost zero effort and resources have been invested in end user adoption. IT Professionals focus on what they know and love, the technical back end and system bits, and then leave users to fend for themselves when it comes to actually using the technology. “They’ll work it out” is the catch cry of the IT Professional who thinks their job is done just getting the technology running.

Nothing could be further from the truth. Yes, the back end technical stuff is important but just as important is user adoption and the most important aspect of this is first impressions. If an end user has a bad first impression with a technology a the outset (i.e. they don’t know what it is for or how to use it) then their chances of adopting it are minimal. So what techniques do YOU have in place to ensure this doesn’t happen if you are an IT professional?

This means that a much great focus needs to be placed on the end user’s journey with the technology. From start to finish. How are they going to use it? How can they use it to help them get their work done? How can working with the technology be made easier? What resources do they need to help them understand and adopt the technology? IT Professionals simply can’t install the software then leave an user to adopt it. Without assistance and guidance they never will. To think otherwise is delusional. To do so is irresponsible and unprofessional to say the least.

You need to create a broad supportive environment to help all sorts of people learn any new technology. Different people learn in different ways and at different speeds. This means having different resources and programs for your users. From videos, to case studies (hello Teams Site portal). From tutorials to question and answer sessions (hello Skype for Business lunch and learns). You need to make it easy for users to get over that initial hurdle when it comes to adoption.

Nobody wants to feel stupid and few people really have the discipline or motivation to ‘nut’ out something technically for themselves. Fewer still have a good appreciation of how something can help them do their job better. They just want to do their job. Period. They don’t want to ‘play’ with technology. People learn best from the experiences of others and that is why shared experience and feedback are so important to the adoption process (hello Yammer or Teams!).

The amount of times I walk into a business that has Office 365 but has no idea about anything other than email is amazing! Most have no concept of basic productivity enhancements in Office 365 that provide ‘quick wins’ like OneDrive for Business, OneNote, Skype for Business and so on. Too many IT Professionals want to inflict the hardest adoption hurdles on end users out of the gate. Why? Take the low hanging fruit first. Drive adoption with quick and easy wins. As I have said many, many times here, just dumping file server data into a single document library in SharePoint is a recipe for disaster. Why? Too much change too quickly for most users. In such cases, zero consideration was given to the end users use of SharePoint. They were simply thrown to the lions and expected to ‘learn’ for themselves. That process is only going to instil frustration and resistance as well as overt hostility. In short, it just makes everything worse. So why do it?

Technology is a massive enabler in business today, but it is also a massive distraction. The technology is the same, the difference between success and failure is how that technology is used. Usage is dictated by adoption and adoption is something that doesn’t appear magically. Adoption is the end result of a process, not random circumstance. Adoption is a focus, not a result!

Successful IT resellers are focused on ensuring the success of the end user’s journey. They treat adoption and enablement with equal importance to technical deployment. They provide the resources to help their end users embrace the technology and becomes fans of it. That’s the key way to measure the successful adoption of technology inside a business. Do people simply use it or do they love it? If you ever find users who don’t love, yes I said love, the technology they are working with, then that is a sign of a failed adoption process. Such failures are the sole responsibility of the IT professionals who rolled it out, not the end users.

Take heed, IT Professionals. In a world where anyone can buy and sell cloud services like Office 365, the key differentiation point is how you go about helping your users move from mere adoption to adoration of the technology. If you view technology as mere technical problems to solve you are failing your customer and you are not doing your job. Your job is to help those with less knowledge and experience understand how the tools you are providing help them do a better job, and how it improves the way they work.

Anyone can sell technology today, but in my experience very few can actually successfully implement it. Why? Because they fail to appreciate that success is judged in the eye of end user not those who roll it out. Adoption is key to success today, so pay attention to it because without it you’ll NEVER succeed!