Enabling profile picture editing in SharePoint Online

In a recent post I showed how you can update a users SharePoint Online profile as an administrator from the web console.


A sticking point you may come across is shown above. When you go to edit the users picture it says:

Only user can change this photo

And the only option available is to remove the photo, you can’t upload a new one. This can be a pain if you are an administrator and want to set up people’s photos before hand.

Here’s the way to enable this


Scroll through the profile until you locate the field:

Picture Exchange Sync State

change this field to 0 (or delete the value that is there) and then Save the profile.


Now, when you return to the profile you should find the ability to upload a new photo for that user.

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