August Guide Update

I’ve just completed the update of my Windows SharePoint Operations Guide (www.wssops.com) for subscribers to download. This month has a number of updates that I think will be valuable to people looking at SharePoint 2010.

 

Firstly, there is information about migrating your Windows SharePoint v3 (WSS v3) data into SharePoint 2010. This comes on the back of last month’s addition of how to get SharePoint Foundation 2010 running on SBS 2008. If you have large content databases (around the 10GB or more mark) then you may have some real decisions to make as SQL 2008 Express R2 (which is free) only supports databases up to 10GB. It is a real pity that SharePoint 2010 can no longer, by default, take advantage of the SQL Server Embedded Edition which had no database size.

 

Secondly, there is information about getting Acrobat PDF indexing working with SharePoint Foundation 2010. Another disappointment that this is not supported out of the box and an even bigger disappointment that it is more work to get it running now. Hopefully a better solution will present itself in the future but for now at least subscribers can get it working if they want.

 

So what’s on the cards for next month with the Guide? At this stage I think I’ll turn my attention to documenting how to get Search Server Express 2010 and Office Web Apps running with SharePoint Foundation 2010. I’ll also be doing some videos on the migration and PDF indexing process as well. Going forward, I’ll be attempting to do videos for all the topics that I cover which will hopefully add more value for subscribers. This way they can watch the video and use the documentation for further reference.

 

I’m always interested to hear what people would like to see included in my guide so if you have a suggestion, I’m all ears.

What Why Who


Still further evidence that we are working ourselves into an early grave can be found in the article ‘A hard working nation that’s losing its balance’. To quote the article:

AUSTRALIANS are increasingly dissatisfied by their employment conditions, with many risking their health through long working hours. 

and

A survey of 10,000 people to be released this week reveals Australians are becoming increasingly unhappy with their work-life balance.

The most tragic result seems to be the deterioration in health, which strangely enough means that you’ll probably end being able to actually work less hours! Go figure. Another hidden side effect is the lack of good regular sleep but that’s another blog post.

There seems to be this equation of working longer and harder being the only way to get things done. I’d challenge that and say that people have allowed more distractions to enter their lives and the workplace preventing them from getting things done. I’d also say that there is a belief that people think they can to do ‘everything’. Well, I’m sorry to say that there are only so many hours in a day and most people won’t get everything done they want to on a regular basis so deal with it.

Perhaps people should firstly ask ‘What am I doing?’. If you never have enough time have you ever stopped to look at exactly how you spend you time? Have you even kept a log and analysed where the time goes? Probably not. If you want to make a change, first you need to understand where you are. I’ll almost bet that if you kept a detailed log of how you allocated your time you’d immediately find plenty of examples of things that you shouldn’t have been wasting time on.

Next is the question of ‘Why am I doing it?’. There are plenty of things everyday that we NEED to do and there are other things we LIKE to do. Typically, what we LIKE to do isn’t what we NEED to do is it? But that doesn’t mean that we can ignore them. We simply have to prioritize. We NEED to work out a priority for each task and allocate our time accordingly. Perhaps the secret here is to do a little regular planning. Everyday you need to spend some time with your to-do list and work out what NEEDS to be done now, today, tomorrow, this week and NEVER (don’t forget that working out what NOT to do is also critical)! The trick is to allocate this time regularly. Best bets are usually first thing in the morning or last thing at night.

Now ask ‘Who am I?’. Everyone is different and it is no use living someone else’s life is it? If you are married you have commitments to your family as well as yourself then you can’t act as though you’re single without ramifications. If you are a night owl then it isn’t much use trying to force yourself to constantly get up early. Everyone is different and understanding what makes you tick can save you a lot of frustration. As silly as it sounds maybe the thing that you should do is sit down and answer the question of what makes you truly happy? Once you are honest with yourself about who you are what you want from life you are way out in front and much more likely to achieve it because at least you now know what you want instead of spending hours at work wondering.

As I have commented many time here, we have more technology, opportunity and access to information than we have ever had before, yet we seem to be locking ourselves into small and smaller cages cut off from all the best things in life, the things that we say we want but never seem to have the time for. If you never have time for them why are you busting your butt for them? Sounds like delusion to me.

Time is the most precious commodity we have and for some reason most people seem to want to spend it all working and because they do this they believe everyone else should be as well. You should be looking to those that can help you improve your effectiveness and efficiency not simply provide more distractions. If you are just doing the same old thing and complaining that it never gets any better then I think I have every right to call you a ‘dumb-ass’. If you however are looking to change, learning how to change and actually making change no matter how small then I applaud you and will do whatever I can to help.

So, step off the treadmill, take a look at yourself, what you do and why you do it. Set your own agenda to live life the way that you want to, not the way other people say you should because you only get one life and it is way too short to waste. In short, work to live not live to work (or in this case, die).

No room in the middle

I was lucky enough to be invited to give a presentation on cloud computing to IT West customers. Revisiting the topic again I came up with another analogy that I thought I’d share.

Back in the days when power stations dotted the land and there was no real centralized power distribution and generation you needed a swag of qualified people to maintain the systems. They needed to maintain everything from end to end, from the point of generation to the point of application. However, over time, what has happened is that these skilled people have been forced to move to either end of the spectrum.

By this I mean that they have either moved up into supporting the large end power distribution businesses or they have moved down to the consumer end directly supporting customers (i.e. being electricians). Now both of these occupations make good money but can you see what is missing? There are very few people now in the middle.

Would it safe to apply this model to IT? Could it be said that to survive you either need to move more towards the enterprise end of town or the consumer end of town? Thus, is the middle a potential no man’s land? It certainly seems so to me. This is probably because the customers in the customers are very focused on costs rather than value. Unfortunate, but just a fact of life.

There is certainly opportunity in the market in total but perhaps it is no longer uniformly distributed. I think that if you get stuck in the rut of being too small to be big and too big to be small you will lose out. I also believe that the energy required to become larger is very difficult so maybe it is time to look at becoming smaller and more nimble? I suppose it is a case of always evaluating your business if you are in IT but good businesses do this anyway.

Rework

I’ve found another book that I think business people should add to their list of reading. It’s called Rework by Jason Fried and David Heinemeier Hansson.

What I like about this book is that it challenges convention business thinking with common sense. The books is simple to read and broken up into small bite sections so it is easily read between appointments for busy business owners. Like many good business books this should make you stop and question the conventional wisdom about running a business. Sometimes the best way is not the same way that everyone else is doing it.

I am also a big fan of Jason’s business over at 37signals.com and would suggest that you check out what they have to help improve you team’s productivity.

I also found this video of Jason speaking about how going to the office is nothing but a distraction and couldn’t agree with him more. Scroll down the page to list item 1.

http://www.lifehacker.com.au/2010/07/top-10-tips-for-surviving-office-life/#more-364200 

As Jason says in the video, if you want a reason why you are spending so much time ‘working’ and not ‘living’ look at the interruptions that happen throughout your day. These all prevent you actually get working done, meaning you have to do it later. Many office cultures simply perpetuate the ‘culture of constant interruption’ or to put it another way, the ‘culture of nobody getting work done’. More of the interview with Jason is here – http://bigthink.com/jasonfried.

Don’t believe me? Have a look at the video and ask yourself whether your work environment functions like this. If it does then it is up to you to make the change if you want to be more productive at the office and actually have a life afterwards!

Now all my subscribers know

That’s right, the July update of the Windows SharePoint Operations Guide has been released to subscribers and it contains the complete instructions on installing SharePoint Foundation 2010 on SBS 2008. It takes you through the whole process as well as the integration with the existing SBS 2008 console.

 

In very near future I’ll also be covering in the Guide how to do a complete migration of any existing Companyweb site onto SharePoint Foundation 2010 on SBS 2008. I’ll also release these details via this blog but over a longer period of time as my first priority is to the people that subscribe to my Guide (thanks to all those). So if you really want to know how to do it step by step then I’d suggest you get my Guide (it’s cheap for the amount of time it will save you and you get for 12 months!).

 

Another upgrade to this month is the migration of the Guide to its own SharePoint site. Much like my new BPOS Portal the new Guide site will provide a much better platform to deliver content for subscribers.

 

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As you can see from the above screen shot the Guide covers a number of different versions of SharePoint including WSS v3, Foundation 2010, MOSS and even BPOS. Many of these are still a work in progress but the important things is that additional information is being added to these regularly. I used to update the Guide monthly but this new SharePoint site should allow me to do it far more regularly.

 

Now not only do subscribers now have a step by step process for getting SharePoint Foundation running on their SBS 2008 machines, they have a new site full of SharePoint content that is being updated daily and of course that have full access to the new CIAOPS BPOS Portal as that is a free inclusion for all Guide subscribers.

 

As AMEX says, the benefits of membership.

CIAOPS BPOS Portal now live

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You are looking at the homepage of the new CIAOPS BPOS Portal. The portal is a SharePoint site containing everything you’ll need to know about Microsoft Business Productivity Online (BPOS). In there you’ll find links to media stories on BPOS, documents from Telstra and Microsoft, a calendar of webcasts and other BPOS events, marketing material, tutorial videos, templates, links, software download and more all in one place.

 

The best thing about the portal is that subscribers can also contribute information and have it published to the site. This means that the volume of information on the site will continue to grow as the number of subscribers grows. Combined with the ability of everything on the site to be searchable it makes finding the information you need about BPOS simple. The portal is supported and maintained by the CIAOPS as well.

 

Here’s a screen shot of some of the existing knowledge based articles.

 

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So what’s the cost? For people who already subscribe to the Windows SharePoint Operations Guide (www.wssops.com) it is a free addition. For those who aren’t the portal only costs $10 per month.

 

So how do you subscribe? You make a payment via credit card or by contacting me (director@ciaops.com) to arrange other payment methods.

 

If you are interested in Microsoft BPOS and want a central location for information then go no further than the new CIAOPS BPOS portal, you may also learn how powerful SharePoint is a collaboration tool!

ABD not ABC

One of the things that they ‘teach’ people about sales is that you need to A.B.C., that is Always Be Closing. It is the stuff of legendary sales people as these videos demonstrate:

Glengarry Glen Ross – http://www.youtube.com/watch?v=TROhlThs9qY

Boiler room – http://www.youtube.com/watch?v=VIT_RMHwCEU

 

However, I believe that what a successful business or person does is A.B.D., that is Always Be Delivering.

 

I can’t tell you the number of people who I come across that are always promising this and promising that but basically never deliver. Many are serial offenders to a point now where their reputation (at least with me) is totally shot. I hate unreliable people because it means that if I need their input on something, typically their inability to deliver the goods reflects poorly on me and that I won’t stand for. I can certainly understand something happening occasionally to prevent this but when it happens constantly they leave me no option but to shy away from asking them for anything.

 

They however remain constantly ‘selling’ me on what they can offer. They constantly believe they are ‘closing’ me but I can tell you that failing to deliver just doesn’t cut it. I’ll believe your pitch once but I’m certainly unlikely to be as foolish twice if you fail to deliver.

 

Better that you concentrate on ‘delivering’ on your promises and demonstrating that you can produce the results. If I want something I don’t usually care how it gets done I just care that it gets done. I just care that what you promised is delivered. If it isn’t then I am going to be let down and disappointed. As a result of this, not only am I unlikely to believe you again I am going to tell quite a few people (by maybe writing a blog post like this).

 

Good businesses and people are all about delivering not just closing. I can assure you that the deal isn’t complete until the other party has what they asked and maybe paid for. So forget talking big about always closing, refocus on actually delivering on what you promise. That earns you a hell of a lot more respect from the people who pay your bills – the customer. It tells them that you respect them and their business enough to provide what they asked for.

No hope

The trusty old multifunction (print, scan, fax) Hewlett Packard Officejet I had set up for someone at their home recently decided to constantly keep clicking like it was trying loading documents. After performing the standard IT verification that it was knackered (leaving it powered off for a day, pulling everything out of it and finally whacking it around a bit) it was decided a new one was in order. Since this one had performed so well for so many years I decided that I’d go with another HP.

 

Off I went to the local office supply shop and bought an Officejet 8500. The best thing about this one was that it could be networked, where the old one was USB only. Whacko, this would work well on the home network I was planning to install it on. After stuffing the printer in my car (is it just me or do these printers just seem to be getting bigger and bigger? Even an ink jet printer like this proved a struggle to get into a standard car) I returned to complete the install.

 

I hooked up the printer to an ethernet cable and installed the HP software on the workstation. After a bit of configuration (setting the IP address for a start) I managed to print. However, all did not seem right. Everything seem very slows to respond. When I tried to configure the printer I kept getting a disconnected message. The worse problem was when I tried to do a scan the whole network would lock up and I couldn’t even get to the Internet.

 

Next step was to drop into standard troubleshooting mode. Check all the cables, power off, power on but still no good. Ok next step, update all the software. To do this I had to unplug the Officejet from the network and download 220MB of updates. After I reinstalled the software things were better but it still wouldn’t scan. Damm, why is this so hard?

 

My troubleshooting continued over the next few days, after hours mind you, as I tried the other most obvious things I could think of. Then I decided to browse to the IP address of the Officejet from a machine on the network. Luckily, the Officejet has its own internal web server from which you can see all the settings. As I worked my way through all of these I suddenly came across a setting that showed IPv6 and IPv4 were on concurrently. Hmmmm… I wonder. I changed the setting to IPv4 only and voila everything seems fine now, scanning works like a dream.

 

This raises two points. Firstly, if you have purchased a HP Officejet 8500 and are having issues getting it working on a networked connection then browse to the printer IP address and select IPv4 only. Secondly, how the hell were the new owners of the Officejet ever going to figure that out? If they didn’t have access to my free labour they would have had to call someone in to have a look who would have probably done the same things I did and spent the same amount of time I did but would have charged them. After only an hour of so that charge would have been greater than the cost of the printer. Let’s say that this IT person couldn’t find the problem, this would mean these people would have been stuck with a marginally functioning printer and a big bill!

 

I’m a techie at heart and I love technology but I also appreciate how hard it is becoming for the common person to use this stuff. Honestly, wasn’t it all supposed to be getting easier? It must be so intimidating for people to buy some piece of technology and find it doesn’t work and then have to locate someone to assist.

 

I admit that these people were not running the latest operating systems, routers and so on but really isn’t that most ordinary people? If technology doesn’t help us then what good is it? Surely, it can’t be too hard to ask for technology that is actually easier to use? Surely?