Upload Bitlocker keys to Azure AD

Bitlocker is the Microsoft technology that allows you to full encrypt your Windows PC hard disk. This is a good thing as it provides additional security and protection for that device, especially if that device ever gets lost or stolen. Typically, Bitlocker will use the Trusted Platform Module (TPM) chip on your PC to provide the encryption key for BitLocker. This means that the user doesn’t have to type in a password to unlock their drive for use. Now having an automatically managed key raises a question, what happens if you actually need that key? If everything is automated and I never see the key how can I get access to it if needed? If, say, the original PC died and I wanted to recover the original encrypted drive how would I recover? To do that, you’d need the encryption key.

You can manually backup you BitLocker Recovery key to a file or USB drive however, if your device is Azure AD joined then that Recovery Key should be saved directly into Azure AD. Here’s how you check this.

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If you are using something Microsoft 365 Business and Intune navigate to Intune inside the Azure portal. Select Devices.

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Select All Devices.

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Select the PC in question from the list.

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Now select the Recovery keys option.

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On the right you should see the Recovery keys listed. You’ll note here that I don’t see the expected BitLocker Key.

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If you don’t see the Recovery Key for your device go to that device and open BitLocker management on your PC. Select the option to Back up your recovery key as shown.

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Then select the option to Save to your cloud account as shown. This should then upload the Recovery Key to Azure AD, provided you have an Azure AD joined machine first of course.

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If you return to the device in Intune and refresh the display, you should now see the Recovery key for you device as shown above.

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If you do not have access to the Intune portal, perhaps because you are not an administrator, simply navigate to:

https://account.activedirectory.windowsazure.com

and login with your Microsoft 365/Office 365 credentials and view your profile. You should then see any registered device plus the option to get the BitLocker keys as shown. Remember BitLocker is for Windows devices, not iOS or Android.

Even though Azure AD joined machines should save BitLocker keys automatically, I’d suggest you go and have a look and make sure that they are indeed actually there! Best be sure I say.

Tracking failed logins using Cloud App Security

Previously, I have said that Office365/Microsoft Cloud App Security is

A great security add on for Microsoft 365

I’ve also detailed the differences in the plans here:

Cloud App Discovery/Security

What many people want to know more information about is failed logins to their tenant, so Cloud App Security to the rescue!

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Start by navigating to the Cloud App Security Activity log as shown above. Then select the Advanced option in the top right as shown.

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Doing so should reveal the ability to define filters as show above.

I’d also recommend that you go and define a “safe” range of IP addresses like I have detailed here:

Define an IP range in Cloud App Security

In my case I have defined some known safe IP’s as “Corporate”.

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So the first line of my query basically excludes any of these known IP addresses in the results. That is, I’m looking for failed logins outside my corporate environment. This will generally exclude average users failing to login to their accounts inside my environment, which happens a lot. The idea with this is simply to reduce the noise of lots of alerts, but if you want to know about all failed logins to your tenant, just exclude this condition.

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The second part of the filter is to show activities that equal ‘Failed log on’ as shown. You can customise this further if you want to make it more granular, but for now let’s track any failed login to the tenant.

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So the final query should look like the above.

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You should be not surprised to see the number of results you get as shown above. In my case, there are failed logins from the US, China, Russia, Italy, etc.

Now of course, I can drill into each item for more details but what I really want is a way for me to be alerted about these when they happen. Cloud App Security to the rescue again.

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At the top of the results you should find a button as shown that says New policy from search, which you should select.

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You should now see a page like shown above where you can define your policy. You’ll need to give it a name and description. You may want to increase the severity or change the category to suit. You can also select between single or repeated activity.

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Now if you want an email alert then you’ll need to select the option Send alert as email and put in your email address as shown above. You may also want to change the Daily alert limit to suit your needs.

When you have completed the configuration, scroll to the bottom of the page and select the Create button.

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You should now see that policy in the list in your tenant as shown above.

Cloud App Security is a really powerful tool that I believe is a must have for every Microsoft 365 tenant, because not only can you create your own custom queries but you can also convert those into alerts as I have shown.

MVP for 2019-20

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I’m proud to say that Microsoft has graciously awarded me as a Most Valued Professional (MVP) for 2019 in the Office Servers and Services category. This makes it now eight awards in a row for me, which is very special and honouring. I thank Microsoft for this special award and acknowledge the responsibilities it entails.

However, this award is not possible without members of the community out there who take the time to do things like read my blog, watch my YouTube channel, attend events where I speak and more. Thanks everyone.

I’m committed to continuing to provide more information and insight into the fantastic products and services Microsoft creates. I can’t wait each day to see what new stuff Microsoft has brought us and how it can be implemented for users. With the rapid development rate in the cloud I am always amazed at all the new stuff that becomes available but it is really great to have that challenge of staying current.

Having attended my first MVP Summit this  year I’m looking forward to next year’s one so I can again visit Redmond and learn from Microsoft and fellow MVPs. Being an MVP is being part of a unique community of very dedicated and smart people who truly love to share their knowledge. I aim to live up to the example they set and continue to improve and grow. I congratulate all those who were also awarded for this year and look forward to seeing you at the MVP Summit in 2020.

But again, I thank Microsoft for this honour and will work hard to live up top the expectations it sets again for 2019-20 so I can make it nine years ins 2020!

CIAOPS Techwerks 7–Melbourne August 16

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I am happy to announce that Techwerks 7 will be held in Melbourne on Friday the 16th of August. The course is limited to 15 people and you can sign up and reserve your place now! You reserve a place by completing this form:

http://bit.ly/ciaopsroi

or  sending me an email (director@ciaops.com) expressing your interest.

The content of these all day face to face workshops is driven by the attendees. That means we cover exactly what people want to see and focus on doing hands on, real world scenarios. Attendees can vote on topics they’d like to see covered prior to the day and we continue to target exactly what the small group of attendees wants to see. Thus, this is an excellent way to get really deep into the technology and have all the questions you’ve been dying to know answered. Typically, the event produces a number of best practice take aways for each attendee. So far, the greatest votes are for deeper dives into Intune, security and PowerShell configuration and scripts, however that isn’t finalised until the day.

Recent testimonial – “I just wanted to say a big thank you to Robert for the Brisbane Techworks day. It is such a good format with each attendee asking what matters them and the whole interactive nature of the day. So much better than death by PowerPoint.” – Mike H.

The cost to attend is:


Patron Level Price Inc GST
Gold Enterprise Free
Gold $ 33
Silver $ 99
Bronze $ 176
Non Patron $ 399


The CIAOPS Techwerks events are run regularly in major Australian capital cities, so if you can’t make this one or you aren’t in Melbourne on that date, stay tuned for more details and announcements soon. If you are interested in signing up please contact me via emails (director@ciaops.com) or complete the form:

http://bit.ly/ciaopsroi

and I can let you know all the details as well as answer any questions you may have about the event.

I hope to see you there.

Need to Know podcast–Episode 209

Our chat this episode is with Mia McIntyre from MiVirtual about here experiences attending the recent SharePoint 2019 Conference. Mia shares her learnings and experiences with one of the big annual Microsoft product conferences as well as few other interesting topics. If you have ever wondered what it is like to attend these sorts of events, then listen along. Brenton and I kick the show off and bring you up to date with all the Microsoft Cloud happenings as well.

This episode was recorded using Microsoft Teams and produced with Camtasia 2019

Take a listen and let us know what you think – feedback@needtoknow.cloud

You can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-209-mia-mcintyre/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

@Mia_P_McIntryre

@contactbrenton

@directorcia

MiVirtual

SharePoint Conference

CIAOPS Patron program

Conditional access comes to Microsoft 365 Business

Introducing Microsoft Edge preview for older version of Windows

Mac To-Do beta

Adding the SharePoint starter kit

Disable basic authentication in Exchange Online

Windows Terminal beta

Register for upcoming CIAOPS events

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I have a number of planning events coming soon, so now is the time to register your interest for these so you can be kept up to date on that event. You can do this via the Microsoft Form here:

http://bit.ly/ciaopsroi

Upcoming events that you can register for include:

1. Techwerks 7 in Melbourne on Friday the 16th of August 2019

2. Techwerks 8 in Adelaide on Thursday the 24th of October 2019

3. MS-100 online study group

I’ll be posting more information about all of these events soon but here’s that you can get the jump on everyone else and ensure you place when the events formally open for registration. You should check back regularly to see what CIAOPS events are coming.

I hope to see you there.

Key skills for an IT Professional

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If you are an IT professional working in with Microsoft 365 then I would suggest the following are the top five skills that you need to have to be successful going forward. My pick, in order is:

1. PowerShell

2. Azure AD

3. Security

4. Intune

5. SharePoint

and here’s why:

PowerShell

PowerShell gives you the ability to script commands for both cloud and on premises Microsoft services. There are many things you can also only do using PowerShell, however more importantly, you can begin to automate what you do. This reduces the time it takes to complete processes as well as giving more consistent results. It also means that you can potentially offload these tasks to others who only need to know how to run the scripts you have created not understand what they entail.

I also find that understanding the PowerShell side of a process gives you a a much deeper understanding of that process and what is possible. I also think that having to do a bit of coding is a benefit to everyone. It helps you to think more logically, plan and structure what you want to achieve. You however don’t need to become a developer, it is easy to CTL-C and CTRL-V good scripts from various places and integrate them into your processes while making a few changes along the way. You can go as deep as you wish and create really amazing scripts that really make life in IT so much easier, while allowing you to do your job faster.

Remember, software will eat the world.

Azure AD

Identity is key to our modern world. You don’t get access to “stuff” until you prove who you are. Importantly, Azure AD is not the same a traditional on premises Active Directory. It is a subset, where the additional options can be added as needed. However, you need a good understanding of where a user’s primary identity is and how it is managed and secured in the cloud. Without this fundamental knowledge you are really going to struggle to understand things like modern device management and security.

All Microsoft services are underpinned by identity and Microsoft cloud services are underpinned by Azure AD. Thus, to administer, configure, troubleshoot these you need a good understanding of Azure AD.

Security

With so much of our assets now being digital, protecting them is paramount. We need to do this in a way that doesn’t inhibit productivity and that is a real challenge. Poor security to me indicates a fundamental lack of knowledge about the products in question. It also demonstrates a lack of discipline and consistency which are the hallmarks of your adversaries out there trying to gain access to systems you protect.

Security will never be an absolute and that makes it hard for many “IT types” to deal with who like to have a tangible end goal. There is not a finite end point with security, there is simply an ongoing challenge to stay one step ahead of the bad actors. Some see that as a burden while the true security professional sees it as a challenge. The protection of our future lies with good security and the challenges that brings. It therefore, will be a skill that will be in continuing high demand.

Intune

As mentioned, Azure AD doesn’t contain the same resources that on premises Active Directory did. The best example of this is probably Group Policy, which is something that Azure AD does not incorporate. To a large extent, that is now handled by Intune and this why it is such an important skill going forward for IT Professionals to become skilled with. It can also be implemented using things like PowerShell, which again goes to the point of how important this list of skills is across all Microsoft services today.

A key factor with Intune is its ability to configure mobile devices. This is something traditionally IT Professionals have not been able to do. However, with the growing numbers of mobile devices in use and their criticality to businesses of every size, it is now more important than ever to be able to easily configure and secure them directly from the Internet.

SharePoint

Most IT Professionals have some skill or familiarity with Exchange and emails which easily translates to services like Exchange Online. However, when it comes to files and folders in the cloud the service of choice is going to be SharePoint, for which there are a decided lack of skills even though SharePoint has been with us for many years now. As I have spoken about many, many time here, SharePoint is more than just simple storage, it is a collaboration system and needs to be approached in that manner to get the most from it. Not doing so results in lots of pain for both administrators and end users.


So there you have it. If I had to pick five skills in order that characterise a modern IT Professional, these would be they. You don’t need to be an elite ninja in each but likewise you can’t remain ignorant of them. if you work with Microsoft cloud technologies you should be familiar and comfortable with them all. If not, then you need to start investing some time and learning them because they will serve you well now and into the future.