1. Go to http://www.microsoft.com/smallbusiness/summit/
2. Select the topic Productivity & Security
3. Half way down the list you should see a video with a heading Bit Literacy
There is also a web site http://bitliteracy.com which includes a same chapter from the book.
As I said I have not as yet read this book but have it on my list to read. In the meantime take a look at the video and as always if you need assistance with managing your email productivity go to www.doemailless.com.