Well, as promised, I have uploaded the final draft of the presentation I gave recently at SMBNation on SharePoint. You will find the document at:
http://supportweb.ciaops.net.au/Shared%20Documents/SMBNation2008-GS1.pdf
if that link doesn’t work try
The document is in PDF format, 22 pages in all and approximately 1.5MB. I hope that it has been able to cover my presentation faithfully and I welcome any feedback (or corrections) anyone has on what I have written.
CIAOPS 