Tuesday, August 23, 2016

Need to Know podcast–Episode 111

In this episode we dive into the world of containers and Docker. We learn about what they are, why they are relevant to IT Pros and how Microsoft is providing more ways to utilise these technologies today. Our special guest subject matter expert is Trevor Sullivan who is a Microsoft MVP and able to explain to us why containers and Docker are so important in today's technology landscape. Listen and learn.

You can listen to this episode at:


The podcast is also available on Stitcher at:


Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.




Trevor Sullivan





Feedback to - feedback@needtoknow.cloud


Sunday, August 21, 2016

Uploading Documents to OneDrive for Business

Few people I know who use OneDrive for Business can name ALL the ways that you can get documents into OneDrive for Business. My aim was to cover all of the methods (except for third party tools) in the above video.

So here are the ways I reckon you can do it:

1. Create a new Office document directly in OneDrive for Business using the browser.

2. Upload a single file(s) from the menu bar.

3. Upload folder(s) from the menu bar.

4. Drag and drop directly onto the browser.

5. Open OneDrive for Business using Windows Explorer (requires you to go back to the classic interface).

6. Map a network drive.

7. Save directly from Office desktop applications.

8. Use the OneDrive for Business Sync tool.

9. Third party tool (Spfilezilla springs to mind).

Have I left any out? Let me know if I have but hopefully the video covers everything a new user needs to know about getting data into OneDrive for Business.

Saturday, August 20, 2016

Office 365 Data location


If you want to see geographically where your data is located in Office 365, login to the Office 365 portal as an administrator. Then select the Admin tile.


From the button on the left hand side mouse over the Settings (cog) to display the additional menu as shown above. From this menu select Organization profile.


Scroll down the page until you locate the Data location area as shown above. There you should see where the data for this tenant resides.

These links are also very helpful for answering Office 365 data location information:

Microsoft Online Services – Where is my data?

Interactive Map of data locations

Thursday, August 18, 2016

Office 365 PSTN Conferencing launches in Australia

Microsoft has announced that dial in PSTN conferencing as part of Office 365 provided directly from Microsoft (i.e. Microsoft provide the dial in phone access for conference calls), specifically via Skype for Business will be available from the 1st of September 2016 in Australia. You can read more about the announcement here:


Although you have been able to do dial in PSTN conferencing via a third party provider for a while here in Australia, this the first time the service has been offered by Microsoft directly.


Once your tenant has been enabled for PSTN conferencing, when you go to the Skype for Business Admin area you should see Microsoft Bridge option as shown above that lists all the dial in numbers from locations all over the world.


You can also go into the Microsoft bridge settings as shown above to set additional options.


Basically how Office 365 dial in conferencing works is that the meeting organiser sets up a normal Skype for Business meeting exactly as they have always done. Provided that user is enabled for PSTN conference dial in, the meeting details will also include a conference id as shown above which is typically unique for that user (here the last digits have been blacked out for privacy).

The meeting organiser then simply connects to the meeting via their normal Skype for Business desktop software and others can join the same meeting via the dial in numbers provided or using Skype for Business on their desktop or mobile device.

However instead, if the meeting organiser wants to join the meeting using only a phone they dial one of the access phone numbers listed above. After dialling this they will be prompted to enter a unique meeting code (the conference ID) that was generated when the meeting was created (blacked out above). After this, as the meeting organiser, they then enter their unique security pin number (provided when they are assigned an Office 365 PSTN conferencing license). Once the unique pin number has been entered they are joined to meeting as an organiser and can manage the call and attendees.

Any other attendee who wished to join via a phone line simply dials an access phone number and enters the conference id to join. Simple.


Once a user has been licenses for PSTN conferencing they need to be configured with a PSTN provider as shown above. One of these providers is now Microsoft.

When the user is assigned a PSTN dial in provider they are also given a unique conference id that is used when they schedule meetings with Skype for Business. They are also given a unique security PIN to protect their account should they ever need to manage a conference call using only the phone.


They also receive a confirmation email with all these details as shown above.


Now, if they organise a Skype for Business meeting, the dial in details will automatically appear in the invite as shown above. They can then send that invite to anyone who will be able to connect either via Skype for Business, a browser or simply via a phone. Easy.

The only thing that I don’t have information on as yet is what the PSTN dial in conferencing costs will be from Microsoft and how they will be charged. I assume that all this will handled like the existing Office 365 licensing and hopefully directly via the CSP program. That should allow resellers to be able to bill direct and manage the amount charged to customers, thereby making some margin. However, at this stage, I have no specific details on how the billing will be handled or the cost involved but I’ll certainly let you know as soon as I do.

Now all of this is extremely exciting as it is providing us here in Australia features that have been standard in other part of the world for a while. However, what excites me more is that fact that with the delivery of PSTN conferencing the full Office 365 Cloud PBX functionality, including the ability to call any phone number directly from Skype for Business can’t be far away. That is going to be a huge game changer, especially in the SMB market.

So my fell Aussies, get ready for PSTN conferencing in Office 365 directly from Microsoft here in the land down under from September 1. Also keep your eye on the horizon because the full Office 365 Cloud PBX and PSTN calling are not very far away I would suggest.

Need to Know Podcast–Episode 110

Marc and I kick off the show with the latest cloud news as usual but then I talk to SMB reseller Jeff Huze from Interconnekt all about the Microsoft Cloud Solution Provider (CSP) that is now available for Microsoft Cloud products such as Office 365 and Azure. We talk about the differences it brings for licensing and the tangible benefits it provides resellers when it comes to growing the cloud business. If you haven't looked at Microsoft CSP, and you sell Office 365 or Azure, then you should. so tune in and let Jeff explain all about it.

You can listen to this episode at:


The podcast is also available on Stitcher at:


Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.




Azure news from Marc

Jeff Huze

Twitter: @jeffreyhuze

LinkedIn: au.linkedin.com/in/jeffreyhuze

Email: jeff@interconnekt.com.au


Web: www.interconnekt.com.au

Twitter: @interconnekt

Rhipe CSP

Microsoft CSP FAQ

Wednesday, August 17, 2016

CIAOPS Need to Know Webinar–September 2016

We’re rolling now. The September Need to Know webinar will be held on Thursday the 22nd of September 2016 at 11am Sydney time. You can register here:


For September I’m going to focus on the business of benefits of Yammer. I’ll explain how Yammer works and show you how to get started using Yammer as well as some tips and tricks to make it effective in your organisation no matter the size. You’ll also get some insight on how to administer Yammer if that is your role.

Attendees will see hands on demonstrations of Yammer and Office 365 as well as be able to ask any question during the open Q and A session. You'll also get updates from Office 365 to help you understand what new with the product and how you can take advantage of it. Join me for this revealing webinar and I promise, you'll learn something you didn’t know about Office 365 that will save you time and money.

The CIAOPS Need to Know Webinars are free to attend but if you want to receive the recording of the session you need to sign up as a CIAOPS patron (for only USD$10 per month) which you can do here:


or purchase them individually at:


Also feel free at any stage to email me directly at director@ciaops.com with your webinar topic suggestions.

I’d also appreciate you sharing information about this webinar with anyone you feel may benefit from the session.

I look forward to seeing everyone on the webinar in September.

August Webinar Resources

Webinar 2 for August now done and dusted. Thanks to all who registered and attended.

The slides are available at docs.com:


If you are not a CIAOPS patron or a member of Cloud Business Blueprint and you want to view or download a full copy of the video from the session you can do so here:


you can also now get access to all webinars via:


for a nominal fee.

Details of the September webinar coming real soon!