Free superseded CIAOPS eBooks

Now that the world has upgraded Office 365 from Wave 14 to Wave 15 a number of my publications have been superseded. As such I have made these ones available for free download:
Getting Started with SharePoint Online for Small Business (Wave 14) – PDF
Getting Started with SharePoint Online for Small Business (Wave 14) – ePub
Getting Started with SharePoint Online for Small Business (Wave 14) – Mobi
Getting Started with SharePoint Online for Enterprises (Wave 14) – PDF
Getting Started with SharePoint Online for Enterprises (Wave 14) – ePub
Getting Started with SharePoint Online for Enterprises (Wave 14) – Mobi
Although the screen shots are from SharePoint 2010 a lot of the information remains the relevant either to SharePoint Online and SharePoint on premise.
You can find all my current publications at:
http://www.ciaops.com/publications
and all my free downloads at:
http://www.ciaops.com/downloads

All in the name

As you may well know I have written a number of books that are available on my site or from places like Amazon. One of these is:
Getting Started with SkyDrive Pro for Office 365.
I recently received a very poor review from PL1 Pgrmr that reads:
Not what it purports to be: I found this book to be totally corporate oriented. When I bought it, my thought was to understand Skydrive and how it works better. This book fails on all counts. After skimming it, I was sorry I even bought it. Stay away unless you are in a corporate environment.
Now my first reaction, especially to the review title, has annoyance as I certainly believed that both the title and the description were valid. However, upon reflection I can see where the problem lies.
Office 365 has a Home Edition that also includes SkyDrive but the consumer version NOT the Pro version. So this person would seem to have Office 365 Home Edition and was looking for information about SkyDrive, bought my book and was disappointed because my book only covers the business versions of Office 365.
So here we have a great example of how inconsistency in products confuses end users:
1. Office 365 Home is NOTHING like Office 365 for business
2. SkyDrive Pro is NOTHING like consumer SkyDrive
Now I do understand that Microsoft is trying to unify its products and brand all under one cloud banner but it is still very confusing for end users. Even I had to stop and look at this from the point of view of someone who has purchase Office 365 Home and wants information on SkyDrive and how easily it would be to confuse my book on Office 365 Business and SkyDrive Pro.
It is so easy as technology people who understand the differences between products like SkyDrive and SkyDrive Pro to overlook the fact that the vast majority of end users struggle to differentiate the products. It also highlights how you have to really, really specific with these cloud offering to ensure you are targeting exactly the right audience.
No one is at fault here, it is just confusion around the product editions. I have now updated the description on Amazon to indicate my book doesn’t talk to the Office 365 Home edition and I have left a comment for the reviewer indicating what I believe is where the confusion lies.
My book NEVER attempted to cover consumer SkyDrive and in the first few pages (which I am sure you can view via a preview it does say:
It is important not to confuse the consumer edition of SkyDrive and SkyDrive Pro
and
This means it covers material that is applicable for Enterprise Office 365 Plans and well as for the Small Business and Professionals Plans. It will not cover the consumer version of SkyDrive.
However, I do understand how someone using the Office 365 Home edition could still be confused, yet I think the title of the review is a little harsh but I accept that is what happens when you publish publically.
So what’s the point of this post? I suppose it is to say always ensure that you avoid confusion in the minds of consumers when it comes to your products. If there is confusion there will be frustration like that experienced by the reviewer and myself as an author both expecting different content from a product of the same name, that being Office 365. That frustration results in negative sentiment when in fact each product provides a great solution for home users and for business. It is unfortunate that they are so dissimilar but share a common name.
Oh well, I need to update that SkyDrive Pro book anyway.

Enable Yammer integration in Office 365

A while back Microsoft bought Yammer and since then has been working hard to integrate it into Office 365. If you have an Enterprise Office 365 plan you should now have the ability to enable this integration.

Here’s a brief outline of how to complete this integration.

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Login to your Office 365 portal as an administrator. At the bottom of the second column on this page you should see Included services. Select this.

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That will now display the above option to the right. Select the link – Yes, activate Yammer Enterprise for my network.

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You’ll then be taken to a screen where you can select which domain you wish to activate that on from the pull down list at the top of the screen.

Then select the Activate Yammer Enterprise button below.

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The configuration will now commence. As noted this process could take 1 to 30 minutes to complete.

Look out for future post of the Yammer integration with Office 365 as I think this is another HUGE opportunity with the product.

Adding additional SharePoint storage for Office 365 P plans

All SharePoint Online plans provide the ability to add additional storage. In the Small Business plans this can be a little hard to locate. Here’s a quick overview of what you need to do.

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Login to your Office 365 tenant as an administrator and select Manage and purchase licenses from under the licenses heading at the bottom of the page.

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Click on purchase services at the top of the page and then Add under your Small Business plan on the right under the price.

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Select optional add-ons item under user license at $XX.XX

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Add your storage and complete the purchase.

Now you should be able to assign additional storage to your SharePoint Online site in the Small Business plans.

Adding space is slightly different for M and E plans and I’ll cover that in an upcoming post. Also, the story is a little different for plan in Australia so beware.

Office 365 Power BI

Here’s a nice video showing the features of Power BI (Business Intelligence) for Office 365.

In essence it allows you to easily report on large data sets. There are plenty of really good examples of this already like:

No matter how small a business they can benefit from improved data analysis. Great thing is most already have the tools like Excel and Office365.

What really impressed me in the first video is the natural language queries that were performed towards the end of the video. Honestly, take a look at that and tell me that isn’t firstly really cool and really handy, especially for those no-IT type business owners.

There is so much opportunity around BI in the market and so few resellers seeming to grab it. Even down at the SMB level, BI is huge so if you are wondering how to make money as a reseller in the cloud look at getting into BI for your clients. In simple terms, BI helps customer understand their business by allowing them to quickly analyse their data. You won’t regret it I’ll bet.

Disabling SkyDrive Pro in Office 365

SkyDrive Pro in Office 365 is a personal area where users can store files. Every user in Office 365 currently receives 25GB of space allocated to them, that can be increased up to 100GB if desired. However, what happens if you don’t want users to have access to this web based file storage in office 365? Can it be disabled? Yes it can. Here’s how.

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A user’s standard SkyDrive Pro looks something like that shown above. To remove this access the first thing you’ll need to do is login as an administrator to the Office 365 portal.

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In the top right of the portal you’ll find an Admin option, which if selected will display the menu shown above. From this menu select SharePoint.

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In the SharePoint admin center select user profiles from the menu on the left and then Manage User Permissions from the People section on the right.

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You should see here that the group Everyone except external users has the rights to Create Personal Site. To prevent any future users from creating or accessing SkyDrive Pro simply Remove this group.

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If the box is blank, as shown above then no new users will have access to SkyDrive Pro. You can of course individually add users and group in here for whom you wish to have the ability to create SkyDrive Pro at any stage.

What does that look like if a newly created user now attempts to access SkyDrive Pro?

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When they try and access SkyDrive Pro from the menu across the top of their account by selecting SkyDrive they will be taken to the Newsfeed tab as shown above.

Can you remove the SkyDrive option from the menu bar across the top of the page? Not at this stage.

Now that is all well and good for NEW users, what about that already have SkyDrive Pro set up? Can that be disabled? Yes it can but the process is much more involved.

A users SkyDrive Pro is basically a SharePoint subsite created in the Site Collection:

http://-my.sharepoint.com

under /personal

Now the primary administrator for the Office 365 tenant (i.e. the first login assigned when the tenant was created) has full rights to the site collection

http://-my.sharepoint.com

however they only have read rights (like every other Office 365 licensed user) by default to another individuals SkyDrive Pro. Thus, if that administrator navigates to a users SkyDrive Pro they can view it but not make changes. This needs to be changed so the administrator can take control.

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To change the ownership of an individual users existing SkyDrive Pro site you need to return to the SharePoint admin center and select Manage User Profiles from the People section in the right hand side of the screen.

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Now run a search for the user whose SkyDrive Pro you wish to modify. In this case Lewis Collins as shown above.

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On the right of the Account name you will find a down arrow which when selected will display the menu above. From this menu select Manage site collection owners.

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By default you will see the users name listed as the Primary and Secondary Site Collection Administrator. You’ll need to remove the user from both locations and the recommendation would be to add the administrator so that the site still can be managed.

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Thus now, Lewis Collins no longer should have access, only Robert Crane (i.e the tenant administrator) does.

Once that is saved the administrator should now be able to access the URL of the users SkyDrive Pro and be able to edit the site.

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You’ll know you’ll be able to do that if when you select the Cog icon in the top right of the screen you see a menu like that shown above that includes the menu item Site Settings. Select this item to continue.

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Select Site Permissions from under the Users and Permissions section in the top left of the page as shown above.

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Select the user from the list by placing a check mark to the left of their name and then selecting Remove User Permissions from Ribbon menu.

Don’t forget that the user is still a member of the group Everyone except external users, so if you don’t also edit that security group in Office 365 and remove them from there they will continue to have read access.

If however no one except the administrator needs access to this users SkyDrive Pro Site then simply remove the group Everyone except external users using the same process above.

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In this case we only want the administrator to have access so we have removed everything displayed. The administrator will continue to gain access to the site no matter what rights are modified in the actual SharePoint site because they where made a Site Collection administrator previously.

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Return to Site Settings using the Cog in the top right hand corner of the window.

Now select Site collection administrators from the Users and Permissions section in the top right as shown above.

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If any items appear in here that you don’t want to gain access (i.e. the user Lewis Collins) remove them and press OK to save.

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Return to Site Settings again and this time select People and Groups at the top of the Users and Permissions section.

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If the user appear here, place a check to the left of their name and then select the Actions menu.

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From the menu select Delete users from Site Collection.

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Press OK to continue.

You might ask why didn’t I do that first and remove the user from the Site Collection in one action? The reason is, I wanted to illustrate how many locations it is possible to provision rights. I would therefore highly recommend you check all areas I have run through here to ensure the user no longer appears.

So finally,

Before, with normal SkyDrive Pro access:

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After, with no SkyDrive Pro access:

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Now when a user visits their SkyDrive Pro they will no longer see any files or they will no longer be able to upload documents. Basically, they have no access.

You need to beware of the fact that a users SkyDrive Pro area is a dedicated SharePoint site in which the user has full admin rights when it is created. This means that can change permissions, create subsites with different permissions and so on. It is like giving users full access to a folder on a network drive.

The easiest way to prevent a user from accessing SkyDrive Pro is to disable the account or remove their rights to SharePoint, however the above scenario illustrates that you can still permit access to SharePoint but not SkyDrive Pro, even if SkyDrive Pro for that user has already been created. It is a lot of work to do that but at least you know how to if you need to. Just beware that there may be further permissions enabled by a user (perhaps giving buddy hidden access) that you may have to dig out. Finger crossed, most users won’t alter the defaults but beware they certainly have the power to if they want by default!

Office Web Apps improvements

You have always been able to work on documents simultaneously in Office Web Apps and Word on the desktop with SharePoint Online in Office 365, the only difference was that it would do a paragraph lock. This differed from the Google Docs approach which showed you real time editing of everyone. Basically you could follow every change they made to a document. Microsoft’s research indicated that was distracting to authors (and it is for me I know) so that is why they initially did it the way they did.

However, it seems that having the ability to see people individually editing every item in a document has won out, so Microsoft has now updated it’s Office Web Apps in SkyDrive and Office 365 to include this feature. You’ll get a better idea of what it looks like in this video:

This now makes the Office 365 editing experience more like that in Google Docs and removes a perceived difference between the products (and to be honest what appeared like a limitation in Office 365 even though it wasn’t). That is great news for Office 365 and makes the sell to customers who want a Google Apps like web editing experience much easier.

It will be interesting to see what Google does about this as puts the ball back in their court to come up with another differentiator. In fact, I think it puts the pressure squarely on them to come up with something as rich as what Office Web Apps is. Google Apps is looking pretty basic compared to Office Web Apps these days I reckon.

CIAOPS November Virtual Meeting–Resources

After a bit of a technical hiccup during the meeting yesterday I decided to re-record the video which you can now on my YouTube channel:

Here are the remaining resources I mentioned during the meeting:

Some resources on the Office 365 Public web site:

Office 365 Public website examples:

I hope to see you at the next meeting on December 4th featuring Boon Tee talking about on premise server integration with Office 365. Registrations will be available shortly.