My software and services – 2018

Previously, I detailed the hardware that I used in my work:

My gear

In this article I’ll look at the software and services I use most.

To start with, I use Windows 10 Professional with the Fall Creators Update installed on all my desktop machines and Windows Storage Server 2008 on my WD Sentinel DX4000 NAS. I have upgraded all my immediate families machines to Windows 10 Fall Creators Update without any issues as well. I ensure that these machines are kept secure and up to date using Microsoft Operations Management Suite (OMS).

Unsurprisingly, I used Office 365 for things such as a email, OneDrive for Business, Skype, Office desktop software and the like. What maybe somewhat surprising is that, although I have access to a free Office 365 tenant from Microsoft as a partner, I don’t use this in production. I have a completely separate paid tenant for my business.

Why is that, you may ask? The main reason is that I use my Microsoft Office 365 tenant for demonstrations and testing. I don’t want production data appearing when I do demos to customers and prospects. Having to two separate tenants means complete separation of the data.

I am considering upgrading my production tenant in which all my family machines run to Microsoft 365 and connecting all the devices directly to Azure AD. This will provide far more control and functionality for all as well as making it easier for me to manage. I will however need to look at upgrading some Windows 10 Home edition machines to Windows 10 Professional before I undertake this, but I am pretty sure I’ll be moving this way in 2018.

I of course use all the standard Microsoft Office desktop software such as Outlook, Word, Excel, PowerPoint, etc however, the key application from the suite for me is OneNote. OneNote is my go to Swiss Army knife for just about everything digital. I use it to capture all sort of data. I even use it as a diary as I have detailed previous here:

One of the ways I use OneNote

The reason OneNote is key is because:

1. Just about everything I put in there us searchable

2. It is freely available across all platforms.

3. All my information is synced and accessible on all devices.

4. It is available on the web or offline if needed.

Another key service I use everyday along with Office 365 and OneNote is Azure. Typically, I use it for running up virtual machines that I test various things with but I also use it to backup my local data as well as that of other members of my family using Azure Backup.

Azure desktop backup

There is just so much that can be done with Azure. I haven’t even scratched the surface of what I could use it for. I see Azure becoming a larger and large part of what I do every day.

One of the changes that I have made in the last year to the way I use Azure is to implement nested virtualisation. This has allowed me to collapse an array of stand alone virtual machines into a single machine saving significant amounts of money as well as providing additional functionality.

I use Lastpass to keep my passwords and private information secure. It allows me to do things like generate and store unique passwords for each website that I sign up for. It is also available across all browsers on my machine (including Microsoft Edge).

For a subset of my local data that I wish to remain secure I use Truecrypt to create encrypted volumes. All my Windows 10 machines run with full disk encryption thanks to Bitlocker, but stuff like financial and customer data I keep inside Truecrypt volumes for that extra layer of security. I understand that Truecrypt is no longer maintained and may have some very minor security flaws, but for how and why I use it, it is more than adequate.

To capture my desktop for my online training academy or my YouTube channel I use Camtasia. I use SnagIt to capture screen shots and add highlights and emphasis to these. Snagit allows me to capture complete screens or specific areas quickly and easily.

To compose and publish blog articles I use Open Live Writer.

To keep track of where I spend my time on my desktops I use RescueTime.

For improved email productivity I use Microsoft FindTime and Boomerang.

For chat and web meetings I use Skype for Business from Office 365. I encourage anyone to connect up to me via my address =admin@ciaops365.com. Chat is generally always faster at resolving things than traditional email.

For protection, apart from the standard Windows 10 tools, I use Malware Bytes but find that Windows Defender provides excellent protection. However, the main weapon is keeping bad guys at bay is ensuring all my systems are up to date. Thanks to Windows 10 and Microsoft OMS I can do this easily.

Inside my browsers I typically have the following plugins:

Lastpass which provides automated insertion of web site credentials.

Nosili which provides productivity enhancement thanks to background sounds. My favourite is rain.

Pushbullet which connects alerts from my Android phone to my dekstop browser and allow me to share information easily between them.

GetPocket which allows me to save and categorise websites URLs, which I then typically read at a later time. Has its own dedicated mobile that I can use on any device.

The Great Suspender which puts unused tabs in Chrome to ‘sleep’ to save memory.

Windows 10 Accounts allows single sign in for Office 365 using Chrome.

I use the automation sites If This Then That and Zapier to automate many different tasks. A good example of one of these is automatically publishing to various social media sites. I am now using Microsoft Flow more and more for automation and I am looking to dive deeper using things like Azure Functions in 2018.

For my Office 365 and Azure email newsletters I use Mailchimp.

My preferred public social networks for business, in order are:

1. Twitter

2. Linkedin

3. Facebook

The Apowersoft software allows me to display both iOS and Android devices on my Windows desktop which is really handy for demonstrations and presentations.

I also use Yammer extensively but for more specialised roles and thus don’t consider it really a ‘public’ social network, more a private one.

YouTube is also something I use daily for business and pleasure. It use for both education and marketing as well as entertainment, thanks largely to the XBox YouTube app. As I have recently added an Xbox One S to my collection I can now use the Amazon Prime Video app to watch The Grand Tour during my downtime.

Another major ‘social’ tool I now use everyday is Microsoft Teams which I use with those inside the CIAOPS Patron program. I have an dedicated Team that is available externally to which all Patrons have access. In there we have separate channels for things like Azure, Microsoft 365 and even cryptocurrency. Thanks to Microsoft Teams there are additional resources back ending this like a SharePoint Team site which provides even greater functionality for CIAOPS Patrons.

I use a lot of other software and services but the above are the main ones I use pretty much everyday that I’m at my desk.

I am always looking for ways to improve my productivity and effectiveness with software and services. If you therefore have something you can recommend to me please don’t hesitate to let me know what it is.

Core Professional Skills

There are many things that you can develop to enhance your professional skills, but I believe the following four, in order, are what should be considered absolute core skills you need to develop and continue developing if you want to give yourself every opportunity in your profession.

pexels-photo-324129

Cores Skill 1 = Reading

They say, “Leaders are readers” and I couldn’t agree more. The ability to digest and comprehend vast amounts of information is a key skill today. Personally, I probably spend more time reading per week than I spend doing anything else, including sleep.

I know many people don’t like to read and many don’t have the discipline to read but there’s the key point, reading is a form of mental training. It develops the skill of translating what someone else has written into something that you comprehend.

Reading is a skill. It is something you develop. It is isn’t something you are born with. The more that you do it the better you become. I would encourage you to read widely for a variety of sources both fiction and non-fiction, both for business and knowledge. You don’t have to start out reading ‘War and Peace’, just pick a topic you are interested in and start there. Look for reading recommendations from others. You can find mine here:

https://www.goodreads.com/user/show/708903-robert

I also can’t recommend an Amazon Kindle enough. The device is so convenient to use anywhere and a single charge lasts weeks. The Kindle service allows to read your books on any device and pick up where you last left off on any other device. Pure magic.

Now some people claim that reading takes too long or they don’t enjoy it so they prefer audio books. Yup, they are great but you are not exercising the same parts of the brain when you actually read something. I firmly believe that my enhanced ability to digest and absorb information comes from the amount of regular reading that I do.

So, read more.

pen-writing-notes-studying

Core Skill 2 – Writing

Writing is the flip side of reading, it is the process of you communicating your thoughts to others. If you can’t express yourself in a manner that others can understand, then you are going to find the going tough.

Like reading, writing improves the more that you do it. Firing off a dozen or so emails everyday is not really exercising your writing skills. You need to spend more time and write long form. A great place for this is a blog like this one of mine.

My blog is place where I can ‘memory dump’ things out of my head into a form that I can retrieve and search later. Thus, initially it was a place to store my knowledge and avoid having to retain everything in my brain. I did this publically so other could potentially benefit from what I discovered. Over time, the way I wrote changed to be more about my audience that about me. I began to take more time to think about my target audience and what they needed to understand about the topic at hand. In short, I began to see writing as a craft.

Thus, I strongly recommend that you blog regularly. It is a great way to discipline yourself to write and write regularly. It is a great way to do documentation and importantly, it is a body of work that you can point to to demonstrate your knowledge and commitment to your profession. Case in point, my blog is now over 10 years old!

The majority of your writing time will probably be spent writing at a keyboard, however I do feel there is a place for using pen and paper still. I still really enjoy actually writing down and drawing stuff out. You may elect to do something like a daily journal or the like to get more practice. Technology tends to fail but a good ol’ pen and paper always work a treat in my books.

Writing improves your reading because you can read something and think you understand it but you’ll never know until you have to express it in your own words. Writing helps you understand where the gaps and weakness are in your knowledge which can only be improved via reading.

So, write more

pexels-photo-270288

Core Skill 3 = Speaking

Reading is typically something you do solo. Writing is something you also do solo but you get more benefits when you make that writing public. Doing anything in front of others in public is nerve wracking and many can’t stand the thought. That alone should prompt you to understand that if you want to be one of the few then you need to do the stuff that few do. That means making your output public.

Doing anything in public is added pressure but the more times you do it the less the pressure becomes. If it was easy, then everyone would do it? If you want to be one of the few, you need to push yourself through the stress.

For the vast majority of people nothing is more stressful than public speaking. Why? Because you are now the center of attention. Everyone is looking to you to give them information. People fear making a mistake in from of others. You also need to get you point across to many different types of people, some who may be hostile, some who may not care. How do you do this successfully? In a word, you practice.

As the core skill of writing builds on reading so does speaking build on writing. Writing gives you all the time in the world to adjust and fix errors or omissions. Not so with speaking. There is also also the added fact of being under pressure and having to communicate clearly on the go.

Speaking as well is not a talent, it is a skill. A skill is something that can be learned and developed. It is something that can always be refined. It is really a skill that few professional people have however. How many people do you know that can stand up in front of any crowd and speak about almost any topic confidentially and get their message across to their audience? I don’t think many would spring to mind. That should illustrate how rare good public speaking is and how much in demand it is, because great ideas are useless unless they can be communicated to others.

in short, you can’t go wrong investing time and improving your speaking skills. It takes plenty of practice and dedication but it will pay off the more that you do it. One of the ways that I practiced my speaking was doing technical presentations at user groups, at training events and within other organisations. Another easy way is to make videos on your phone or computer, this will give you the benefit of many attempts before releasing something publically. There are also plenty of groups like Toastmaster that help you build your speaking skills.

Take the opportunity to speak when it is offered, there are so many benefits and you’ll establish yourself as one of the few with this unique skill.

So, speak more.

pexels-photo-70292

Core skill 4 = Listening

Many would say that listening should be the first core skill you focus on, however, I suggest otherwise. I think that once you have become a skilled reader, writer and speaker you are better able to listen. People don’t listen well because they don’t take the time to hear what is being said (reading gives you that discipline). They also don’t take the time to actually understand what is being said (that is where writing helps). Finally, they miss the non-verbal signals the speaker sends (and that’s where speaking helps). Thus, if you develop your reading, writing and speaking skill as a priority you will become a better listener.

Even if you are proficient in the other core skills, learning to listen is a challenge and it is the hardest of the core skills to develop as it is all about consuming information that you don’t control and is being presented by a foreign source. Listening is also tough because you really can’t rewind and review like you can with reading, writing and to an extent speaking. If you miss a key piece, then you may miss the whole meaning. Listening is also something that most people need to do more of. As they say, we have two ears and only one mouth, thus we need to listen twice as much as we speak.

True, listening is something that requires real discipline to do well as it is does not just involve audio input. The manner and emotion with which it is delivered is also part of the message. Many would in fact say that this is the biggest part of the message.

The good thing about learning to listen is that it something that we do more than any of the core skills everyday. We are not only involved in business conversations but also personal ones, conversations with all different types of people fill our days so we get lost of opportunity to practice. The question is, do you take the opportunity to practice the skill of listening?

Next time you are in a business conversation, try to focus just on listening. Focus on trying to get the whole message. You’ll probably find it much harder than you thought but like al the other core skills mentioned here, the more you do it the easier and more comprehensive it becomes.

So, listen more.

pexels-photo-716276

Practicing

So what’s the best way to practice all these core skills together? Teach. Yup, go out and start teaching others. Developing the course material will mean you have to read and write. Presenting the material will mean you have to speak and listen. Thus, there is no better way to polish all these skills to a high degree than to teach.

But it doesn’t stop there. You’ll need to continue to work at improving your core skills. The more you invest, the less work it will become. Initially, there will be big improvements as you grow your skills and over time you’ll only need to make minor tweaks but that is still an improvement.

Think about the last few times you have been a student or required to learn something. Was the teacher effective? Did you actually learn something new? Although many people stand up in front of others in business today, few have the ability to actually teach in the true sense of the word. Imagine the opportunities that would become available to you if you could teach and teach well. The sky’s the limit.

So start with the first core skill of reading and then progress through the rest in sequence. Continue to learn and improve and I can pretty much guarantee you that the more you invest the greater your returns will be and more in demand you will become professionally. Why? Because you now have skills that few others have and businesses are prepared to pay for rarity.

My Gear 2018

I haven’t changed lot of equipment in 12 months and you can read the full list here:

https://blog.ciaops.com/2017/01/my-gear.html

but there have been some additions:

Pixel XL Phone – An update to the Nexus 5 Android Phone that I had. I still have the Nexus 5 and use it for demos and testing while the new Pixel XL I use as my second phone. Yes, I am still using the Lumina 950 XL Windows phone as my primary phone.

The Pixel XL is a great phone, probably a little big for my liking but the small the form factor the smaller the screen. One of the major benefits of this phone is that it works with Android Auto directly in my daily drive. That means I can get Maps, Waze, Music and podcasts directly through the speakers in my car.

I have all the Microsoft apps installed on this device and connected to Office 365 and the work well. I especially like OneNote, which syncs all my information and keeps everything up to date. I’ve got an upcoming post on my apps coming soon, so to see what software I actually use on the phone stay tune.

iPod Touch – The reason I got this device is to be able to do testing and demos. I do already have an older iPad 2 but that is getting pretty slow and battered now. The iPod touch is small and easy to carry anywhere and allows screen sharing when directly connected. Best part? It was far cheaper than having to buy an actual iPhone.

XBox S – I only recent added this to my collection of XBox devices so I haven’t had a lot of time to play with it yet. I know it has the latest and greatest when it comes to the XBox world so I am looking forward to deep diving into what this device can do. The main reason I actually use my Xbox devices is to watch videos from Microsoft either on YouTube or Channel 9. Of course, I don’t mind playing a few games like Call of Duty or Forza but by far the majority of use the Xbox’s get is streaming technical content.

My Stuff 2018

This post my annual post is aimed at bringing the links to everything I have out there on the Internet together into a single place. Here we go.

About me

Social Media

Free Stuff

Regular technical and business information, tutorials, walk throughs, learnings, upcoming courses and more.

Here you’ll find currently almost 200 videos full of tutorials on SharePoint, Office 365, Azure and technology.

Documentation, presentations, SharePoint Guide and more are here for free download.

Docs.com is slated to be retired in December 2017 but as of today it is up. It will therefore, more than likely disappear totally in 2018 so go and grab anything you want while it is still available.

This is the recommended replacement for Docs.com and is the place that I am now uploading my presentations and whitepapers for free download. At this point in time it doesn’t contain everything that I had on Docs.com simply because it would take me too long to get everything up there. I’ll continue to add new stuff and stuff that is requested. Hopefully, I’ll also get the time to upload the stuff from Docs.com there.

Documentation for SharePoint on premises, especially the free versions and those that came with SBS. Note that all of these reside on Docs.com which is technically being retired so they may not be available for long.

Whitepapers and superseded documentation lives here.

With over 170 episodes and now entering it’s 8th year my podcast focuses on providing you news and updates from the Microsoft Cloud around Office 365 and Azure.

You can subscribe using iTunes or Stitcher.

After the course complete this morphs into my Office 365 newsletter.

Commercial stuff

This stuff helps pay for free stuff above so I appreciate your support for my paid work.

Access to the private CIAOPS community for technical support, product discounts and access to the best Office 365 and Azure information

Lots of courses on Office 365, PowerShell, Azure, SharePoint and the like.

Designed to help technology companies become cloud service providers

General Interest

This accounts sends a tweet to commemorate a significant dates from the Australian battles in France during World War 1.

I’m a big believer in supporting those who want to build their own business but just need a leg up to get started. Kiva is simply and easy way to provide this and I recommend this to everyone.

In 2017 I read over 30 books. That means I do a lot of reading on a variety of topics and with Goodreads you can follow along with the books I’m reading as well as those that I add to my bookshelf. I’ll have an upcoming post on my recommended reads, so watch out for that post coming soon.

New Microsoft 365 courses from CIAOPS

pexels-photo-265087

Just in time for Christmas, I have released two new online courses focused on Microsoft 365 Business:

Introduction to Microsoft 365 Business

and

Getting Started with Microsoft 365 Business

The Introduction course is aimed at giving you an overview of the Microsoft 365 product and how the Business plan fits inside. The Getting Started course is more a step by step guide taking you through what you can actually do with the Business plan.

Both of these new courses can be found at the CIAOPS Academy where you’ll also find extensive online courses for Office 365 and Azure. You can purchase the courses individually or in annual bundle that includes every course now and for the next twelve months.

I have more courses focused in Microsoft 365 (including some focused on the Enterprise plan) coming very soon.

Special CIAOPS Academy Bitcoin discount

So it is coming up to the end of the year and I started to think about some special deals to get you all in the holiday spirit.

I am offering a 50% discount (save US$300) on the first year’s subscription to my CIAOPS Academy Complete Course Catalogue:

https://www.ciaopsacademy.com.au/p/complete-catalogue

(that’s every course I have now and will have into the future), including free CIAOPS Gold Enterprise Patron Access (valued at US$250 per month) for an initial payment of only US$299. After this initial period the normal subscription rate applies.

This offer is ONLY available if you make payment of US$299 via Bitcoin for the initial period. My Bitcoin address is on the side of this blog or here:

image

1Q48VMiR152XNuDEkfV3khFdiYoBPGH4V4

once you have made payment, please contact me directly (director@ciaops.com) with verification of payment to receive your discount code for the first annual subscription (you’ll still to register with a traditional credit card until the payment people start accepting Bitcoin).

This offer expires on the 1st of January 2018 so hurry to take advantage of it.

In summary, if you pay me US$299 via Bitcoin then you’ll receive a full subscription to my complete online training course catalogue for 12 months. After that the subscription will revert to its normal levels. You’ll also get free access to the CIAOPS Patron Gold Enterprise plan as well for free going forward. This offer is good until the 1st of January 2018.

I hope you’ll take advantage of this never to be repeated offer!

Scratch your own itch

pexels-photo-145985

The length and breadth of cloud services like Azure and Office 365 continue to grow. This size can be very intimidating for those starting their journey with these tools. A very common question I get is, “where do I start?”.

Many people’s first attempt at learning these technologies is simply too general. Just wanting to “learn Office 365” for example has too many entry points. I would suggest that your best option is to bring a specific project or need to your learning process.

For me, this was the need to create a process for migrating SharePoint on premises to Office 365 which I detailed here:

I finally get Microsoft Azure

I’ve seen others do things like move their accounting system into Azure or a third party service running on Windows or Linux. What about using Microsoft Flow to automate a manual process in your business? Even if the project you want to tackle has nothing to actually do with something in your business, bringing a very specific challenge to cloud services that you need to solve will accelerate your learning.

Of course, this learning process is going to result in many failures and frustrations. I can’t tell you the number of times that I’ve had to redo something because I ‘stuffed up’ or the amount of time I have invested in solving something that in fact, turned out to have a very simple resolution. All of that is simply part of the learning process and something you’ll need to accept will happen.

As they say, in the process of learning there is never really any failures. It is all simply knowledge accumulation and if nothing else it shows you want not to do next time. Once you embrace this, wrong steps remain frustrating but actually give you a renewed energy to find the right solution.

However, it is too easy to become dishearten if you don’t have a specific goal you want to achieve. Having no or ill defined goals doesn’t provide the focus when you want to give up as it gets ‘tough’ in my experience. So, from the start, set out to solve something specific and I thing you’ll be pleasantly surprised by the result.

Need to Know podcast–Episode 169

I’m joined by newly minted MVP Kirsty McGrath to talk about Office 365 adoption. We talk about the Office 365 product wheel Kirsty created and how it helps users understand the full breadth of what Office 365 has to offer. We also cover off the importance of implementing an adoption strategy and having a long term vision when it comes to getting the most from Office 365 in any business.

There is of course the usual cloud updates on Office 365 and Azure from Marc and myself as well as reflection on the recent Microsoft Summit in Sydney.

Take a listen and let us know what you think –feedback@needtoknow.cloud

You can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-169-kirsty-mcgrath/


Resources

@kirstymcgrath13

@marckean

@directorcia

Onpoint solutions

Kirsty McGarth on Linked in

Kirsty’s Office 365 product wheel

Sydney Office 365 Business User Group

Azure new from Marc

Microsoft 365 Business now available worldwide

Write your best resume in Word with help from Linkedin

Microsoft Flow integration with OneDrive for Business

Planner Ignite review and roadmap

Compliance Manager Preview