Need to Know podcast–Episode 71

An interesting episode with Ben Dampney from DigitIT as we discuss the challenges with recruiting and retaining good quality staff.

Ben has been gracious enough to share with us his recent experiences with locating his first employee. He takes us through the whole process and provides a lot of practical advice on how to get the best results. There is plenty of practical advice in this episode when it comes to recruitment that would benefit most businesses. I thank Ben for his willingness to share with us in this episode.

You can listen to the episode at:

http://ciaops.podbean.com/e/episode-71-ben-dampney/

or subscribe to this and all episodes in iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.

Episode resources

DigitIT

The Small Business technology podcast

 

Need to Know podcast–Episode 70

In this episode I am joined by the owner and managing director of Extreme Networks – James Eling, to talk about the state of play in the SMB IT space. James and I discuss the changes and challenges the cloud is bringing to the segment and the revolution it is especially forcing upon small IT resellers.

James shares his extensive business experience in this warts and all look at the options for SMB IT resellers. Is is perhaps time to consider merging? Acquiring a business? Or perhaps getting out of the game altogether. Some really great and honest feedback from someone who has built a very successful business and continues to transition it every day to something that makes sense. You’ll learn a lot from listening to this episode.

You can listen to the episode at:

http://ciaops.podbean.com/e/episode-70-james-eling/

or subscribe to this and all episodes in iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Episode resources

James Eling
www.extremenetworks.com.au
jeling@extremenetworks.com.au

All template lesson suggestions receive a reward

You might be aware that I have created a Getting Started with SharePoint team site template that can be added to any Office 365 tenant that includes SharePoint. It is designed to help new users get up to speed with SharePoint. The template includes 23 lessons with downloadable documentation, training videos and further resources on each topic. There is also a free version that includes the basic content.

I have also now created a dedicated SharePoint templates page on my web site with more information. However, this is where I need your help. I am currently developing the next template which will be aimed at providing tutorials on SharePoint for intermediate users and I’d like to know from people what lessons they’d like to see appear in this intermediate template.

As an incentive to provide me with some feedback I’ll give everyone who sends me an original suggestion for a lesson with a discount code that provides a AU$25 discount off the cost of the Getting Started with SharePoint team site template. Importantly, any submitted suggestion must not already be something I have covered in the original template (so the hint there is to take a look at what the existing template covers before submitting your suggestion).

So, putting your thinking caps on and send me your ideas via email (director@ciaops.com) or via @directorcia on Twitter. I look forward to hearing from you.

Free SharePoint documentation

Around 2006 I started to document everything I could about SharePoint on Small Business Server, simply due to a lack of information from other sources. This grew into documentation about Windows SharePoint Services v 3.0, SharePoint Foundation 2010 as well as most SharePoint versions. The focus remained on the Foundation product rather than the full server versions and especially how SharePoint integrated with Small Business Server (SBS).

In 2007 I started to offer my document via a subscription known as as the Windows SharePoint Services Operations Guide or WSSOPS for short.

In 2014 I announced that I would no longer be taking new subscribers and in 12 months would be shutting down the Guide completely. The reasons for this are many but mainly I saw the fact that less and less people were working with SharePoint on premise and even fewer where utilising SharePoint Foundation 2013. The focus was now Office 365.

However, much of the information I have accumulated about SharePoint over the years in the Guide still is not readily available or in an easy to understand format. With the closure of WSSOPS and the migration of my documentation to Cloud Business Blueprint I have decided to make available for free a large majority of the information in WSSOPS. You can find this available for download at:

http://www.ciaops.com/wssops

and is made available under Creative Commons Attribution-Non Commercial-ShareAlike-4.0 Internation license. In essence means it free to distribute but can’t be resold.

Given the years of hard work invested in the Guide (over 1,000 pages is available for free download now) I’d appreciate the purchase of any of my publications or a donation if you find what I have made available helpful to you.

To join my new Cloud Business Blueprint community and gain access to all the documentation and training material I am now producing for Office 365, Azure and more please visit:

http://www.cloudbusinessblueprint.com/members-sign-up/

I am very proud of what I created with WSSOPS over the years and thank anyone who was a subscriber. I hope people continue to receive benefit from what I created for many years to come.

Business Basics–3 of 5

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This is the third in a 5 part series of articles about improving your business. it is aimed at those people who run a small business but could just as well apply to anyone earning an income. In the article I’ll focus on one or two main points around the theme but remember there is a lot more to explored in each topic.

The 5 topics that I will cover in these articles when it comes to business are:

1. Reason

2. Revenue

3. Resources

4. Risk

5. Reduction

These topics are drawn from the mentoring model I use with my students and is somewhat unique to other methods that are common place. This means you’ll need to prepare yourself for concepts that are very different from ‘industry standard’ so I encourage you to keep an open mind on what I present here and at least test it against your current version of business reality. Please feel free to provide any feedback on what I present here either in a comment or to me directly. I welcome all feedback and opinions. All I ask is that you be respectful because if you don’t I reserve the right to remove or ignore such comments.

If you haven’t done so already, I encourage you to read the other parts in this series – Reason and Revenue – to give you a better context of my thought process. Also don’t forget that this is only part 2 of 5 in series and I’d encourage you to read them all and then let me know what you think.

Now part 3 – Resources

What do you believe is your most precious resource? Interestingly, I find most people overlook what is clearly the most limited resource they have and in fact everyone has. Here’s a hint. It is something that you never get more of. Something that everyone gets the same amount of. It can’t be saved, stored or hoarded and it is something that expires constantly. Can you guess yet? Yes, it is time.

The most precious resource we all have is time, because we never get more. We also don’t know how much time we will get on this earth but we know that it will end at some point. Yet, even though time is the most precious resource we have many people don’t value it and continue to waste it.

Every person has the same amount of hours in a day that everyone else has, yet some seem to get much more done than others. Why? because they appreciate the value of their time and elect to not waste it. Like any resource you need to determine the how to allocate your time to achieve what you want. This goes back to my article on reason. What do you actually want to use your time to achieve? Is the question that needs to be answered first. The longer that question goes unanswered, the more time you waste.

The challenging fact is that we simply do not have enough time to allocate to everything that we wish to achieve. This therefore means we need to prioritise how we wish to allocate our time. if you don’t have priorities on how you wish to spend your time then you are likely to waste it and unfortunately as is the nature of time, you will never get it back. This is reason why you need to make the most of it here and now.

So many people are always so ‘busy’, but ‘busy’ doing what? They have no time to do the things they need. They always seem to unable to do the things they want or need to do. Why is that? In simple terms, they are allocating their precious time resources on things that don’t effectively provide for their goals. Just because you are ‘busy’ doesn’t mean you are using time effectively at all. Typically, it indicates that you are not allocating your time effectively at all, you are in fact wasting it just as readily as if you where sitting on couch doing nothing.

The first step I encourage people to do to help them make better use of their time is to track, in as much detail as they can, exactly where they spend their time. After about two weeks you get a pretty good idea of where it is going. For many it is surprising to firstly find where they are actually spending time and secondly how much time they are spending doing low return activities (such was watching TV).

The amount of hours you have in a day is limited. Once you factor in sleep you are probably left with around 16 hours. That is now your starting point. If you have a plan for what you want to achieve each day you then need to allocate how much time to dedicate to that. Chances are that you are not going to fit it all in and now you need to start prioritising and looking for ways to optimise your time.

The time that you may spend mindlessly watching television, for example, could part of that be allocated to learning that foreign language you want to become fluent in? That time you spend bringing work home, wouldn’t you rather be spending that with your family? If you start to value your time and see it as a finite resource you pretty soon become much more discerning as to how and where you allocate it.

The best step to start valuing your time is to stop giving it away for free. If others are not respectful of your time then they really don’t deserve it. You don’t need to be rude about it, however you should not hesitate to remind others that even though their time may not be valuable yours is. Respecting your time will automatically give you respect of others time, which puts in you in good stead with others.

You can also optimise your time by developing systems to automate your time. You can look for more effective ways to make use of time. You can also outsource many of the tasks that consume your low productive time to others. Remember, there is a limit to how many active hours you have available in each day, you need to use them for the activities that will provide you with the highest level of return.

This means using things like technology properly. Stop fiddling and learn how to make the best use of all the resources you have. When you have accomplished this look at what you can employ to give you the results that you want. However, above everything else start valuing your time appropriately and then and only then will you stop wasting it and start achieving what you want.

Image courtesy of luigi diamanti at FreeDigitalPhotos.net

Globalization of SMB–Webinar Series

 

 

 

 

 

 

 

 

 

 

 

I am honoured to be part of the Globalization of SMB webinar series conducted by Karl Palachuk. I will be featuring on the next episode on Tuesday the January 27th from 0AM Pacific time live (that is 4am here in Sydney Australia).

You can register for the complete series at:

http://www.smallbizthoughts.com/events/global/index.html

but they will all be recorded for your listening and viewing pleasure after the fact. You can listen to the first episode featuring Harry Brelsford right now.

I’ll be aiming to provide my experiences and thoughts on how globalisation has changed all business, especially technology and especially the SMB space and how that trend is only accelerating.

If you have any questions you’d like me to answer during this session please send them to me at director@ciaops.com or @directorcia.

I look forward to seeing you at the event.

Need to Know podcast–Episode 67

For this episode I’m joined by Chip Reaves from Bigger Brains to discuss a number of topics. Chip shares his experiences around his involvement with Computer Troubleshooters. We also spend also discuss his current venture of video training and finally we recap his recent video interviews around the future of the MSP business with some industry thought leaders.

You can listen to the episode at:

http://ciaops.podbean.com/e/episode-67-chip-reaves/

or subscribe to this and all episodes in iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Episode resources

http://www.technology-solved.com/franchise-overview/
 
http://getbiggerbrains.com/
http://biggermsp.com/
http://www.getbiggerbrains.com
http://www.biggermsp.com
 
https://blog.ciaops.com/2014/10/why-i-dont-like-term-trusted-advisor.html
 
http://biggermsp.com/2014/11/21/how-does-the-cloud-affect-managed-services-wrap-up/
 
https://blog.ciaops.com/2012/04/valley-of-discontent.html

Of course, I’d love to hear what you think of this episode or any others. Also, if you are interested in being a guest on the show to discuss business or technical topics also feel free to contact me (director@ciaops.com).

Need to Know podcast–Episode 64

In this episode we discuss an issue that has come more and more to front of my thinking when it comes to the technology industry, that being around encouraging greater involvement from women. For that, I’m joined by Sonia Cuff from Computer Troubleshooters Aspley.

Sonia and I discuss issues around why more women aren’t involved in technology and how to potentially rectify the issues. We look at some great ways to get into technology for women and what opportunities there are. I strongly believe that the IT industry needs greater gender balance and hopefully this episode reinforces that need.

You can listen to the episode at:

http://ciaops.podbean.com/e/episode-64-sonia-cuff/

or subscribe to this and all episodes in iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Of course, I’d love to hear what you think of this episode or any others. Also, if you are interested in being a guest on the show to discuss business or technical topics also feel free to contact me (director@ciaops.com).

Episode notes:

Women in Technology: http://www.wit.org.au/

The Current Status: http://www.petri.com/current-status

Microsoft Virtual Academy: http://www.microsoftvirtualacademy.com/

Off the Scuff blog: www.offthescuff.com

Computer Troubleshooters Aspley: http://www.ctaspley.com.au

Sonia Cuff on Twitter: @Cuff_S