I’ve just finished reading a book called Delivering Happiness which is all about Zappos. Now I’ve know vaguely about Zappos for a while after seeing it in many business magazines that I read. That’s why I went out and bought the book to learn more about why this business is rated so highly.
I have to admit that when I started reading the book I wasn’t all that impressed. It was really just a story monologue about the CEO Tony Hsieh and his life story. In summary, it details how he made his money selling Linkexchange to Microsoft and then almost losing it again trying to get Zappos established. Yeah, yeah I thought, one of lucky few that actually saw a business survive a near death experience. So what?
I think that it was only after finishing the book and doing some further research in Zappos that I really began to understand what is so unique about this company. Here’s a video that gives you some insight.
The Zappos http://www.youtube.com/watch?v=tFyW5s_7ZWc
It is only upon reflection that many of the concepts in the book begin to sink in. Some of the practices that Zappos have in regards to customer service certainly seem overly generous (like paying for shipping both ways and return goods up to 12 months, no questions, after purchase). However, when you consider that they do little other ‘traditional’ marketing it begins to make sense. It is one of those cases where you’d think that any business that would do these sort of things is crazy but Zappos do and they work! Any smart business person knows there is a lesson there somewhere.
Probably the most impressive thing I have learn about Zappos is their focus on creating the best corporate culture. They are creating somewhere that people actually want to work and enjoy what they do in every aspect. That is pretty unique these days and I think many business could take a leaf out of the Zappos handbook. I became intrigued with this concept many years ago when I first read In Search of Excellence and my interest is once again piqued.
I would say the book Delivering Happiness is only a starting point for learning about Zappos. I think that if you spend some time examining and thinking about what this business does differently you’ll see something special and something that is certainly worth emulating. I’m guessing that many business people will disregard Zappos but the more I think about it the more I reckon they’re onto something special.
SharePoint on Aurora
Given that SBS Aurora doesn’t include Exchange or SharePoint the first question I had was, could you actually install SharePoint Foundation 2010 on SBS Aurora? The reason for my questions is that, at this point, SharePoint 2010 is not available in BPOS (it will be soon). So what if you were busting for SharePoint 2010 on SBS Aurora?
The good news is that in my testing you can install SharePoint Foundation 2010 just like normal. You firstly need to make sure a version of SQL is installed on the server. I used SQL Express 2008 R2 (which has a 10GB limit). I then installed SharePoint Foundation 2010.
The files copied across as expected.
You have to create a new farm and connect to the SQL database you have already installed but that is straight forward.
Next the SharePoint Configuration wizard runs.
You then run the setup wizard and bingo you have SharePoint Foundation 2010 running on SBS Aurora.
SBS Aurora beta install
Now that SBS Aurora beta is out thought I’d take you through an install.
Yep, new install please.
Yep use the only disk in the system and blow it away.
Hmmm..looks a lot like stuff I’ve seen before, i.e. copying, expanding, installing etc.
Would be nice if the completing installation gave you a percentage complete like the previous components did. My initially install got hung up and I reset here and it didn’t like that at all. Maybe it was because my SBS 2008 machine was also running. So I shut down the SBS 2008 box and started again.
I live on this big island the South Pacific called Australia where we speak the English (Australian) dialect but we still use US keyboards. I don’t understand but it does work (generally).
Sure I read it all before I accepted it (honest, cross my heart).
How do they come up with these keys? Surely they must have run out by now?
Not very original here but make sure you don’t duplicate something that already existing on your network!
Need a complex password as usual. I’m getting good at these now.
Hmmm…I think pressing the BIG green icon at the top is best.
More waiting. I wonder what it is doing? I wish I knew.
Needed a reboot, so it did it all by itself. How grown up!
Still preparing my server. Maybe I should have called the machine MasterChef?
More ‘Please wait’ screens. I don’t know how much more of this I can take. Please tell what you are doing, I’m a big boy. I can handle it.
Ahhhhhh…green tick, must be all good now.
And here’s the desktop, not surprisingly it looks like Windows 7.
Here’s the dashboard. Plenty to click to keep me busy for the next few days.
Not much in the start menu anymore.
But still plenty in the Administrative tools. Still opportunity for mischief. Yeah!
Initial Observations (that I can see anyway):
– No networking options during installation
– No disk partitioning options
– 64 bit OS (course de jour these days)
– Some interesting partition and disk mappings that need further investigation
Now how do I connect this sucker to the cloud? More updates soon.
Not in my experience
asking about running SQL Server 2008 R2 (Full edition) on SBS 2008. The response was:
Basically saying that Microsoft said it wouldn’t.
Hmmm…I thought, I wonder if that is in fact the case. I don’t see why it wouldn’t install. So I set about downloading the trial version and installing it. The result was:
that is certainly seems to install without an issue. You do initially have to make sure that you remove the SQL 2005 Express Management Studio but after that everything works exactly as expected.
Now I can say, at this stage, whether there are any actual issues with SQL Server 2008 R2 running on SBS 2008 because I haven’t been running it for that long but I am yet to see any.
Just in case anyone was wondering.
SharePoint Foundation 2010 pre-migration
I’ve just upload another segment from a recent full SharePoint Foundation 2010 migration video that I have created for subscribers of my Windows SharePoint Operations Guide. This one looks at some suggested steps that you should take prior to any migration to SharePoint Foundation 2010.
Preparing for migration to SharePoint Foundation 2010
YouTube now allows video of up to 15 minutes so this one is the longest one I have posted on YouTube. Those extra 5 minutes should allow me to get more content into these video in future.
Apart from running the SharePoint Foundation 2010 pre-upgrade check the most important thing is to take a number of backups. What this video does not cover is how to recover to these backups in the event of a problem. That is something that you be familiar with before you get too far down the track.
When was the last time you ran a full SharePoint disaster recovery? If you haven’t then you really should spend some time learning how to do because it isn’t a matter of if, it is a matter of when.
SharePoint Guide promotion
Until the end of August I’m running a special promotion on my full SharePoint Guide. If any one you refer purchases the Guide and then lets me know it was you who made the recommendation, I’ll send you a $25 gift card from Amazon or Borders (Australia only).
So, if you refer two people who purchase the Guide then you’ll get a $50 gift card and so on. You don’t already have to be a Guide subscriber to take advantage of this offer, all you need to do is let the person purchasing the Guide know to send me an email (cirector@ciaops.com) providing your contact details as the reason for their purchase. Hopefully you can’t get any simpler.
The offer is only available until the end of August 2010 and you can find out all the information you need about the Windows SharePoint Operations Guide via http://www.wssops.com.
Wave bye bye
Google has recently announced that it is ceasing development of Wave and closing down the application by year’s end. I was a fan of Wave, even though I readily acknowledge that as an app it was a little hard to grasp but overall I thought it provided some real innovation. I do however readily acknowledge that many people, even in the tech industry didn’t ‘get it’ either.
I found it most interesting that many tech people ‘bagged’ Wave without every having used it. Even those that did really didn’t use it for anything major. In a couple of circumstances that I used it extensively I found that it did indeed have major benefits but as the collaboration conversation grew much of the information became hopelessly jumbled. At that stage the easiest thing to do was start another Wave and move some of the information there. However, that really isn’t much different from email is it now?
In some ways the failure of Wave indicates to me that technology has become such an ingrained part of society that there is now a huge reluctance to move to anything new or innovative. Sadly, there used to be a time when people would jump on new technology and really try and make it work. Now it seems to have become a case of ‘well, unless it’s really, really, really better then I’m not going to change’. Even amongst people in technology, there is a real reluctance to pioneer something new. As I said, a strong indication to me that the technology market, in all aspects, has become mature.
One of the main reasons that I became interested in Wave was the fact that it was touted as a competitor for SharePoint. In some ways SharePoint shares some of the challenges of Wave in that most people don’t have a good idea of how to use SharePoint effectively. Perhaps the fact that SharePoint supports a more structure approach to storing information and that it links better to Microsoft Office applications make it more relevant. Perhaps the fact is that SharePoint is a more mature technology that has been adopted in the enterprise for many years stand testament to the fact that it does provide solutions for businesses who want to manage their information. However I have learnt that unless you get ‘real’ people using and understanding SharePoint then it will suffer the same fate that Wave has.
Although it is sad to see Wave disappear I have no doubt that much of the technology developed there will find it way into other Google products, the most likely candidate being Gmail. I find it just as sad that the technology industry in some ways has become so staid and conservative that fails to embrace new ways of looking at old problems. In the end it shows us that ultimately technology is driven by market forces which, like it or not, you have to deal with if you are to prosper.
An interesting side note is that one of reasons for Wave’s demise is the fact that Google is working a competitor to Facebook called Google Me. Can the market really sustain two products that do ‘Facebook’? Can Google really compete with a service that already has 500 million subscribers and still growing. Interesting. Moe in an upcoming post.
SharePoint Foundation 2010 storage
On of the major issues I see arising around any migration to SharePoint Foundation 2010 is the size of the content databases. The reason is that out of the box SharePoint Foundation 2010 is installed with SQL Server 2008 Express which has a 4GB database size limit. This is a pain because Windows SharePoint Services v3 (WSS v3) came with SQL Server 2005 Embedded Edition (#SSEE) which had an unlimited database size (even though it had other limitations).
Many of the WSS v3 implementations on SBS I have seen have now grown beyond 4GB, so what’s your options if you want to upgrade to SharePoint Foundation 2010? The first was to use SQL Server 2008 Express R2 which has a database size limit of 10GB and is a free download from Microsoft. This does require manually installation prior to the installation of SharePoint Foundation 2010 as well as manual set of SharePoint 2010. However, even 10GB I can see potentially being restrictive for some of the larger Companyweb deployments.
Beyond 10GB the only option that I thought was to upgrade to a full version of SQL (i.e. Workgroup, Standard, etc) but that means shelling out money. I have however now found an option that will support databases up to 16GB for free. That method is using Remote BLOB storage.
Basically, you can install SQL Express 2008 R2, then install Remote BLOB storage and then upgrade the databases. The process is detailed in this TechNet article:
http://technet.microsoft.com/en-au/library/ff628258.aspx – Upgrade a stand-alone installation on a domain controller by using Remote BLOB Storage (RBS) (database attach)
I haven’t tried it but it doesn’t seem much more difficult that installing an extra piece of software on the server and running an upgrade command. So where did I get the 16GB limit that Remote Blob Storage will support? Here:
http://technet.microsoft.com/en-au/library/ff628569.aspx – Plan for remote BLOB storage (RBS) (SharePoint Foundation 2010)
where it says:
If the content databases are larger than 16 GB, you must purchase Microsoft SQL Server 2008 R2, SQL Server 2008 with Service Pack 1 (SP1) and Cumulative Update 2, or SQL Server 2005 with SP3 and Cumulative Update 3 to support the databases instead of remaining on a free version of SQL Server.
I don’t quite see why you ‘must’ purchase an upgraded versions of SQL Server but I’ll take Microsoft at their word until I can test this further.
So there you have it. From what I can determine the largest content database you can run with on SharePoint Foundation 2010 is 16GB after which you’ll need to pay for a full version of SQL server.