Core Professional Skills

There are many things that you can develop to enhance your professional skills, but I believe the following four, in order, are what should be considered absolute core skills you need to develop and continue developing if you want to give yourself every opportunity in your profession.

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Cores Skill 1 = Reading

They say, “Leaders are readers” and I couldn’t agree more. The ability to digest and comprehend vast amounts of information is a key skill today. Personally, I probably spend more time reading per week than I spend doing anything else, including sleep.

I know many people don’t like to read and many don’t have the discipline to read but there’s the key point, reading is a form of mental training. It develops the skill of translating what someone else has written into something that you comprehend.

Reading is a skill. It is something you develop. It is isn’t something you are born with. The more that you do it the better you become. I would encourage you to read widely for a variety of sources both fiction and non-fiction, both for business and knowledge. You don’t have to start out reading ‘War and Peace’, just pick a topic you are interested in and start there. Look for reading recommendations from others. You can find mine here:

https://www.goodreads.com/user/show/708903-robert

I also can’t recommend an Amazon Kindle enough. The device is so convenient to use anywhere and a single charge lasts weeks. The Kindle service allows to read your books on any device and pick up where you last left off on any other device. Pure magic.

Now some people claim that reading takes too long or they don’t enjoy it so they prefer audio books. Yup, they are great but you are not exercising the same parts of the brain when you actually read something. I firmly believe that my enhanced ability to digest and absorb information comes from the amount of regular reading that I do.

So, read more.

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Core Skill 2 – Writing

Writing is the flip side of reading, it is the process of you communicating your thoughts to others. If you can’t express yourself in a manner that others can understand, then you are going to find the going tough.

Like reading, writing improves the more that you do it. Firing off a dozen or so emails everyday is not really exercising your writing skills. You need to spend more time and write long form. A great place for this is a blog like this one of mine.

My blog is place where I can ‘memory dump’ things out of my head into a form that I can retrieve and search later. Thus, initially it was a place to store my knowledge and avoid having to retain everything in my brain. I did this publically so other could potentially benefit from what I discovered. Over time, the way I wrote changed to be more about my audience that about me. I began to take more time to think about my target audience and what they needed to understand about the topic at hand. In short, I began to see writing as a craft.

Thus, I strongly recommend that you blog regularly. It is a great way to discipline yourself to write and write regularly. It is a great way to do documentation and importantly, it is a body of work that you can point to to demonstrate your knowledge and commitment to your profession. Case in point, my blog is now over 10 years old!

The majority of your writing time will probably be spent writing at a keyboard, however I do feel there is a place for using pen and paper still. I still really enjoy actually writing down and drawing stuff out. You may elect to do something like a daily journal or the like to get more practice. Technology tends to fail but a good ol’ pen and paper always work a treat in my books.

Writing improves your reading because you can read something and think you understand it but you’ll never know until you have to express it in your own words. Writing helps you understand where the gaps and weakness are in your knowledge which can only be improved via reading.

So, write more

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Core Skill 3 = Speaking

Reading is typically something you do solo. Writing is something you also do solo but you get more benefits when you make that writing public. Doing anything in front of others in public is nerve wracking and many can’t stand the thought. That alone should prompt you to understand that if you want to be one of the few then you need to do the stuff that few do. That means making your output public.

Doing anything in public is added pressure but the more times you do it the less the pressure becomes. If it was easy, then everyone would do it? If you want to be one of the few, you need to push yourself through the stress.

For the vast majority of people nothing is more stressful than public speaking. Why? Because you are now the center of attention. Everyone is looking to you to give them information. People fear making a mistake in from of others. You also need to get you point across to many different types of people, some who may be hostile, some who may not care. How do you do this successfully? In a word, you practice.

As the core skill of writing builds on reading so does speaking build on writing. Writing gives you all the time in the world to adjust and fix errors or omissions. Not so with speaking. There is also also the added fact of being under pressure and having to communicate clearly on the go.

Speaking as well is not a talent, it is a skill. A skill is something that can be learned and developed. It is something that can always be refined. It is really a skill that few professional people have however. How many people do you know that can stand up in front of any crowd and speak about almost any topic confidentially and get their message across to their audience? I don’t think many would spring to mind. That should illustrate how rare good public speaking is and how much in demand it is, because great ideas are useless unless they can be communicated to others.

in short, you can’t go wrong investing time and improving your speaking skills. It takes plenty of practice and dedication but it will pay off the more that you do it. One of the ways that I practiced my speaking was doing technical presentations at user groups, at training events and within other organisations. Another easy way is to make videos on your phone or computer, this will give you the benefit of many attempts before releasing something publically. There are also plenty of groups like Toastmaster that help you build your speaking skills.

Take the opportunity to speak when it is offered, there are so many benefits and you’ll establish yourself as one of the few with this unique skill.

So, speak more.

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Core skill 4 = Listening

Many would say that listening should be the first core skill you focus on, however, I suggest otherwise. I think that once you have become a skilled reader, writer and speaker you are better able to listen. People don’t listen well because they don’t take the time to hear what is being said (reading gives you that discipline). They also don’t take the time to actually understand what is being said (that is where writing helps). Finally, they miss the non-verbal signals the speaker sends (and that’s where speaking helps). Thus, if you develop your reading, writing and speaking skill as a priority you will become a better listener.

Even if you are proficient in the other core skills, learning to listen is a challenge and it is the hardest of the core skills to develop as it is all about consuming information that you don’t control and is being presented by a foreign source. Listening is also tough because you really can’t rewind and review like you can with reading, writing and to an extent speaking. If you miss a key piece, then you may miss the whole meaning. Listening is also something that most people need to do more of. As they say, we have two ears and only one mouth, thus we need to listen twice as much as we speak.

True, listening is something that requires real discipline to do well as it is does not just involve audio input. The manner and emotion with which it is delivered is also part of the message. Many would in fact say that this is the biggest part of the message.

The good thing about learning to listen is that it something that we do more than any of the core skills everyday. We are not only involved in business conversations but also personal ones, conversations with all different types of people fill our days so we get lost of opportunity to practice. The question is, do you take the opportunity to practice the skill of listening?

Next time you are in a business conversation, try to focus just on listening. Focus on trying to get the whole message. You’ll probably find it much harder than you thought but like al the other core skills mentioned here, the more you do it the easier and more comprehensive it becomes.

So, listen more.

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Practicing

So what’s the best way to practice all these core skills together? Teach. Yup, go out and start teaching others. Developing the course material will mean you have to read and write. Presenting the material will mean you have to speak and listen. Thus, there is no better way to polish all these skills to a high degree than to teach.

But it doesn’t stop there. You’ll need to continue to work at improving your core skills. The more you invest, the less work it will become. Initially, there will be big improvements as you grow your skills and over time you’ll only need to make minor tweaks but that is still an improvement.

Think about the last few times you have been a student or required to learn something. Was the teacher effective? Did you actually learn something new? Although many people stand up in front of others in business today, few have the ability to actually teach in the true sense of the word. Imagine the opportunities that would become available to you if you could teach and teach well. The sky’s the limit.

So start with the first core skill of reading and then progress through the rest in sequence. Continue to learn and improve and I can pretty much guarantee you that the more you invest the greater your returns will be and more in demand you will become professionally. Why? Because you now have skills that few others have and businesses are prepared to pay for rarity.

My Gear 2018

I haven’t changed lot of equipment in 12 months and you can read the full list here:

https://blog.ciaops.com/2017/01/my-gear.html

but there have been some additions:

Pixel XL Phone – An update to the Nexus 5 Android Phone that I had. I still have the Nexus 5 and use it for demos and testing while the new Pixel XL I use as my second phone. Yes, I am still using the Lumina 950 XL Windows phone as my primary phone.

The Pixel XL is a great phone, probably a little big for my liking but the small the form factor the smaller the screen. One of the major benefits of this phone is that it works with Android Auto directly in my daily drive. That means I can get Maps, Waze, Music and podcasts directly through the speakers in my car.

I have all the Microsoft apps installed on this device and connected to Office 365 and the work well. I especially like OneNote, which syncs all my information and keeps everything up to date. I’ve got an upcoming post on my apps coming soon, so to see what software I actually use on the phone stay tune.

iPod Touch – The reason I got this device is to be able to do testing and demos. I do already have an older iPad 2 but that is getting pretty slow and battered now. The iPod touch is small and easy to carry anywhere and allows screen sharing when directly connected. Best part? It was far cheaper than having to buy an actual iPhone.

XBox S – I only recent added this to my collection of XBox devices so I haven’t had a lot of time to play with it yet. I know it has the latest and greatest when it comes to the XBox world so I am looking forward to deep diving into what this device can do. The main reason I actually use my Xbox devices is to watch videos from Microsoft either on YouTube or Channel 9. Of course, I don’t mind playing a few games like Call of Duty or Forza but by far the majority of use the Xbox’s get is streaming technical content.

Saving attachments to SharePoint

One challenge when moving your files and folders to the cloud is working with attachments, because now you want to save and retrieve them from this location. The good thing is that if you have the latest version of Outlook on your desktop then this is pretty simple.

In this article I’ll show you how to save attachments directly to SharePoint Online.

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So let’s say you received an email, like the above, with a few attachments that you want to get into SharePoint Online. If you open the email and select the Attachment Tools tab at the top of the page as shown, you’ll see you have a number of Upload options in the Save to Cloud section of the Ribbon menu.

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You can also right mouse click on the attachment and see the same Upload options in the menu that appears.

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When you select the Upload option you’ll be presented with a number of different cloud locations into which you can save this file. These locations are dependent on the account items you have configured for Outlook. If you are an Office 365 user then you should see your own OneDrive for Business and some Office 365 Groups.

To display all the SharePoint Online options select the More… option at the bottom of the list.

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This will then show you all the Office 365 Groups that also have a SharePoint Team Site tied to them. This list will also include any Microsoft Teams you have created. Unfortunately, you won’t see any “pure” SharePoint Team Sites here, just ones connected to Office 365 Groups. Hopefully, we’ll get that ability down the track.

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Once you select your destination, here the Support group, the attachment will be saved into the root of the Documents library as shown above.

It would be nice if we got the ability to select from the different Document Libraries within the SharePoint Site and/or subfolders but for now at least we can get the file into a Team Site. Once the file has been saved you could then use something like Microsoft Flow to route the document elsewhere within the site or you could just move it manually if desired. You could also set up an automatic email alert in SharePoint to notified people that a new file has arrived.

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When you return to the email you will see that the attachment now has a small cloud icon next to and the word “Saved” to indicate it is stored online.

So a pretty straight forward process for saving attachments in emails directly to SharePoint Online. There are some limitations in the process in that it can only save to SharePoint locations created with Office 365 Groups or Teams and that it currently only saves into the default Document Library within the Team Site but there are ways to overcome these if desired. Hopefully, we’ll see these abilities included in the near future as well to provide additional flexibility. However, it is now very easy to get attachments directly into Office 365 from Outlook.

My Stuff 2018

This post my annual post is aimed at bringing the links to everything I have out there on the Internet together into a single place. Here we go.

About me

Social Media

Free Stuff

Regular technical and business information, tutorials, walk throughs, learnings, upcoming courses and more.

Here you’ll find currently almost 200 videos full of tutorials on SharePoint, Office 365, Azure and technology.

Documentation, presentations, SharePoint Guide and more are here for free download.

Docs.com is slated to be retired in December 2017 but as of today it is up. It will therefore, more than likely disappear totally in 2018 so go and grab anything you want while it is still available.

This is the recommended replacement for Docs.com and is the place that I am now uploading my presentations and whitepapers for free download. At this point in time it doesn’t contain everything that I had on Docs.com simply because it would take me too long to get everything up there. I’ll continue to add new stuff and stuff that is requested. Hopefully, I’ll also get the time to upload the stuff from Docs.com there.

Documentation for SharePoint on premises, especially the free versions and those that came with SBS. Note that all of these reside on Docs.com which is technically being retired so they may not be available for long.

Whitepapers and superseded documentation lives here.

With over 170 episodes and now entering it’s 8th year my podcast focuses on providing you news and updates from the Microsoft Cloud around Office 365 and Azure.

You can subscribe using iTunes or Stitcher.

After the course complete this morphs into my Office 365 newsletter.

Commercial stuff

This stuff helps pay for free stuff above so I appreciate your support for my paid work.

Access to the private CIAOPS community for technical support, product discounts and access to the best Office 365 and Azure information

Lots of courses on Office 365, PowerShell, Azure, SharePoint and the like.

Designed to help technology companies become cloud service providers

General Interest

This accounts sends a tweet to commemorate a significant dates from the Australian battles in France during World War 1.

I’m a big believer in supporting those who want to build their own business but just need a leg up to get started. Kiva is simply and easy way to provide this and I recommend this to everyone.

In 2017 I read over 30 books. That means I do a lot of reading on a variety of topics and with Goodreads you can follow along with the books I’m reading as well as those that I add to my bookshelf. I’ll have an upcoming post on my recommended reads, so watch out for that post coming soon.

Making changes to existing Site Collections

Here’s a quick summary video on how to make changes to a traditional SharePoint Site Collection. This will only work with pure SharePoint Teams Sites, not those created with Microsoft Teams and Office 365 Groups. That will become available in the new SharePoint Admin Center coming soon. Till then, this video will show you how to access the settings as well as how to interact with the most common configurations.