March Webinar Resources

https://docs.com/d/embed/D25191267-3656-2437-5760-000871704152%7eMd4186d87-61d5-259a-4d26-00a8bd86cfff

This month’s webinar has wrapped up. You can download the slides from:

March 2017 Need to Know Webinar

If you are not a CIAOPS patron you want to view or download a full copy of the video from the session you can do so here:

http://www.ciaopsacademy.com/p/march-2017-need-to-know-webinar/

you can also now get access to all webinars via:

http://ciaops-academy.teachable.com/courses/need-to-know-webinars

for a nominal fee.

image

I think the key slide to help explain the new world Microsoft Teams brings us is shown above. Basically, Microsoft Teams brings a significant shift in the way collaboration is conducted inside an organisation as well as who is in control of that environment. Users are demanding the tools that Microsoft Teams provides and have working with them using Shadow IT. Microsoft Teams provides the latest collaboration features easily provisioned without the need for an IT Administrator.

These changes are great for users but bring challenges for IT Admins. If you want to hear more details about these and what Microsoft Teams can provide your business have a listen to to the webinar recording.

Thanks to all who attended and asked all those great questions. See you next month.

Needs to Know Podcast–Episode 144

Marc and I shoot the breeze with Andrey Korenkov Cloud Specialist from Rhipe Solutions, about the Microsoft CSP program. Andrey answers many common questions we hear from resellers as well as come curly ones that we also come up with in regards to CSP for both Office 365 and Azure. There is also plenty of news from Marc and I, especially about the recent release of Microsoft Teams into the wild. Listen in, stay up to date and be informed on the latest for the Microsoft Cloud.

Don’t forget to send us your feedback at feedback@needtoknow.cloud

You can listen to this episode directly at:

https://ciaops.podbean.com/e/episode-144-andrey-korenkov/

or on Soundcloud here:

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

@akoncloud

@marckean

@directorcia

Azure news from Marc

New Office 365 profile experience

Microsoft Teams becomes generally available

New features of Office 365 Advanced Threat Protection

Dire warning for those who drive cars for a living

Azure bootcamps

This episode is brought to you by:

https://cpem.io/tJ01Hzu2k.js

 

Microsoft Teams has arrived

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After a period in preview, Microsoft Teams has now hit the app launcher in Office 365 as you can see above. This means that most users now have the ability to not only see this new tile but also to select it and start creating Microsoft Teams within their tenants.

I have been working with many organisations recently, introducing them to Microsoft Teams while it was in preview. They are all very excited by the opportunities it presents to improve collaboration. Microsoft Teams is a further example of the shift away from IT being the enabler to users being able to automatically provision the resources they need.

When you create a Microsoft Team you not only get a SharePoint Team Site you get a shared calendar, Planner, email distribution list, chat and more. All of this happens behind the scenes once you name you Microsoft Team. All of this happens WITHOUT the need of an IT administrator.

At the back end the resources a Microsoft Team provisioned are build on services like SharePoint Online, Exchange Online, etc but Teams allows them all to be automatically be provisioned and accessed by users from a single dedicated app on the desktop, browser or on a mobile device. This allows users to get everything they need and more quickly and easily.

If you are an IT admin of an Office 365 tenant and you don’t know what Microsoft Teams is then you better get up to speed pretty darn quick as it doesn’t users to locate these new features and start enabling them. The role of IT shift from being an installer to helping users get the most from all the components that Microsoft Teams provides.

I’ll be doing a Microsoft Teams deep dive session at my upcoming webinar:

CIAOPS Need to Know webinar – March 2017

If you are reading this after the fact then you’ll find a recording of the session at:

CIAOPS Academy

I’ll be writing more about the shift Microsoft Teams is creating in the work place very soon so stay tuned for more.

The rule of three

forks

I’m a big believer in systems and doing things for a reason (because doing random things only generates random results, which ain’t good). I also like to keep things as simple as possible.

With that in mind I’d like to tell you about my ‘Rule of Three’. You may have already seen this in action in a previous blog post about designing an initial SharePoint structure for migration:

A basic SharePoint Online Framework

So where did this rule of three come from? Well, in my experience when it comes to change most people can’t handle more than three changes. In essence, they can’t juggle more than three new concepts or changes at a time in their mind.

Let’s view that in light of a migration to Office 365 from a traditional on premises file server. The first change is moving to Office 365 itself, the second change is around the fact that files are now accessed via a browser in SharePoint rather than via Windows Explorer and a mapped drive. The final change is around the structure inside a SharePoint site (i.e. where the hell are my files actually?).

Thus, most people can accommodate three changes but that is their limit. If you add a fourth then this is where the illogical occurs. At the point of mental overload (i.e. four or more changes) not only is the user unable to cope with this last change but they also abandon all the previous changes they had already accepted. That is, at the point of overload they throw their hands up in the air and say ‘this is all too hard’ and throw in the towel, abandoning all change. Like a house of cards, overload a user and their whole adoption acceptance collapses and you have to start again, but typically you are now starting with a bigger mess and face more resistance.

Thus, pushing people to the point of failure results in catastrophic failure of adoption, where they no longer accept any change. That is bad news when it comes to adoption and thus should be avoided at all costs. In many cases, after the point of overload and collapse the user becomes much more resistant to any thing that you propose that is different from what they already know.

So, when you are making changes in people’s lives, especially when it comes to how they use technology in their job, remember my rule of three and don’t overload them. Also keep in mind this article I wrote a while back:

Stop making your users feel stupid

because making them feel stupid is the fastest way to tip them into catastrophic failure and create a rod for your own back.

Keep it simple to start with but don’t give them any more than three things to juggle at a time. As they become comfortable with one thing add another but limit the balls they have in air to no more than three. A lot of small changes in rapid succession are much more likely to succeed than massive jumps.

A great tip to remember

Here’s a great a lesson about accepting work from one of the people I follow, photographer Chase Jarvis.

In essence the lesson is that you’ll never take a $500 dollar client to being a $50,000 client. Why? Because when they have the $50,000 budget they’ll go to the person they could get for $500.

If you also decide to take the $500 offered where you normally charge say $5,000 you are immediately devaluing yourself and your services which is basically a road to ruin.

Again, great short video with plenty of lessons for all. Well worth your time.

You’ll find my thoughts on these topic as it applies to cloud business along with technical information on Office 365 and Azure in my free online training course:

lecture-series

CIAOPS Academy – Cloud Lecture Series

Azure Introduction presentation

https://docs.com/d/embed/D25191341-6377-2372-8840-001349283069%7eMd4186d87-61d5-259a-4d26-00a8bd86cfff

 

Here is the presentation deck that I use when talking to people about Azure. It is designed to provide a simple overview and includes plenty of additional resources.

You can download the presentation from:

https://doc.co/7wZEFY/qcihGm

If you want to actually see the presentation in action then sign up for this free CIAOPS Academy online course:

http://www.ciaopsacademy.com.au/p/cloud-lecture-series

There are also lots of additional ‘goodies’ in that course and I’m adding content there regularly.

Office 365 Introduction presentation

https://docs.com/d/embed/D25191341-6503-6506-3250-001846717594%7eMd4186d87-61d5-259a-4d26-00a8bd86cfff

Here is the presentation deck that I use when talking to people about Office 365. It is designed to provide a simple overview and includes plenty of additional resources.

You can download the presentation from:

https://doc.co/7wZEFY/qcihGm

If you want to actually see the presentation in action then sign up for this free CIAOPS Academy online course:

http://www.ciaopsacademy.com.au/p/cloud-lecture-series

There are also lots of additional ‘goodies’ in that course and I’m adding content there regularly.

Need to Know Podcast–Episode 143

Marc and I have a chat about the latest developments in the Microsoft Cloud. There is plenty of both Office 365 and Azure news to cover this week so listen in for all the latest updates.

Don’t forget to send us your feedback at feedback@needtoknow.cloud

You can listen to this episode directly at:

https://ciaops.podbean.com/e/episode-143-cloud-news/

or on Soundcloud here:

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

The podcast is also available on Stitcher at:

http://www.stitcher.com/podcast/ciaops/need-to-know-podcast?refid=stpr

Don’t forget to give the show a rating as well as send us any feedback or suggestions you may have for the show.

Resources

@marckean

@directorcia

Azure news from Marc

New Office 365 Health Dashboard available

New Yammer integration with Groups rolling out

Visio for Office 365 now available

Domain joining servers to Azure AD

Random content for SharePoint

This episode is brought to you by:

 

 

https://cpem.io/tJ01Hzu2k.js