In a recent post I showed how you can update a users SharePoint Online profile as an administrator from the web console.
A sticking point you may come across is shown above. When you go to edit the users picture it says:
Only user can change this photo
And the only option available is to remove the photo, you can’t upload a new one. This can be a pain if you are an administrator and want to set up people’s photos before hand.
Here’s the way to enable this
Scroll through the profile until you locate the field:
Picture Exchange Sync State
change this field to 0 (or delete the value that is there) and then Save the profile.
Now, when you return to the profile you should find the ability to upload a new photo for that user.