Couple of interesting Microsoft KB articles

We haven’t seen this one ourselves but thought it may crop up :

http://support.microsoft.com/kb/937625 – Error message when you use Outlook to open an e-mail message that contains a PDF attachment from an external mail system: “There was an error opening this document. The file is damaged and could not be repaired”

http://support.microsoft.com/kb/937028 – The Microsoft Firewall service does not start after an ISA Server 2004 SP3 installation fails

We reckon that you should keep an eye because they seem very likley to happen.

SBS 2003 Installation Part 4 video

We have now released the fourth part in our series of installing Small Business Server 2003 R2. This video covers the installation of the R2 technologies onto SBS 2003. The R2 technologies include applications like Windows Server Update Services 2.0.

You will find our video by clicking here.

If you find our videos at all beneficial we ask you to consider supporting us directly by making a donation via http://donation.saturnalliance.com.au. All donations allow us to devote more resources to the content we provide as well as improving its quality.

SBS 2003 Installation Part 5 video

Part 5 in our series of installing Small Business Server 2003 R2 is now on YouTube. Simply click here to view it. This video deals with connecting Small Business Server to the Internet by running the standar Connect to the Internet Wizard. Remember, that will all SBS configuration you should always run the wizard if there is one available.

If you find our videos at all beneficial we ask you to consider supporting us directly by making a donation via http://donation.saturnalliance.com.au. All donations allow us to devote more resources to the content we provide as well as improving its quality.

SBS Backup failure – Error in log 0x800710d8 Gettapemediapoolname failed

So we saw this on an SBS 2003 R2 Premium machine that had been up for a long time. When we did some Googling we came across the following article which we figured would be required, http://www.taznetworks.com/rss/2006/01/sbs-backup-error-code-0x800710d8.html . Simple easy, with just a few server reboots.

When we examined the server more closely we discovered that it had the well known SQL memory issue that SBS seems to suffer from on the MS Firewall service. What happens here is that you see an sqlsever instance consuming a huge amount of RAM. When you look closer at the source of the instance you find it is the ISA 2004 reporting database. You can find more information about the solution to that here but basically you need to run the command line WMSDE tools to limit the amount of memory the WMSDE instance uses (WMSDE is the cut down version of SQL you get for free). So we did that since the server couldn’t be rebooted and low and behold the backup the following day worked!

So it would seem that not only is the backup error 0x800710d8 potentially related to a corrupt RSM database but it is dependent on the memory in use on  your server. So before you go recreating your RSM database try seeing whether your server maybe consuming an inordinate amount of RAM. If it is try throttling some of the SQL instances as detailed above or like most things, maybe a simple reboot to free up memory again will do the job.

Advanced Virtual PC video

We have posted a new video that cover some of the more advanced features of Microsoft Virtual PC. We cover features such as virtual machine additions, virtual hard disk compacting as well as creating differencing virtual hard disks. You’ll find the video by clicking here. As always we welcome any feedback or suggestions you may have for us about our video creations as we are always trying to develop material that is beneficial to people.

If you find our videos at all beneficial we ask you to consider supporting us directly by making a donation via http://donation.saturnalliance.com.au. All donations allow us to devote more resources to the content we provide as well as improving its quality.

Failed to create empty document

Just found that you get this error “Failed to create empty document” when you attempt to open the Arcserve Brightstor Manager when using Remote Desktop connection to your server after installing Internet Explorer 7.0. Computer Associates have a knowledge base article here but basically :

1. Shutdown the Brightstor Manager

2. Rename the file psapi.dll located in :\program files\ca\brighstor arcserve backup to psapi.dll.org

3. Restart the Brightstor Manager

Simple eh ?

Making USB keys read only in XP SP2

As usual, the normal warnings about using regedit apply. If you use regedit incorrectly you may cause your system to fail to boot.

1. Run Regedit

2. Locate HKLM\system\currentcontrolset\control

3. Right mouse click on Control and select New Key

4. Enter the new key names = StorageDevicePolicies

5. Right mouse click StorageDevicePolicies, select New then DWORD

6. Enter value WriteProtect

7. Set this value to 1 to allow USB drives to be read only or 0 to allow normal USB operation.