Facebook follies

Now we all probably know the story of Facebook. If not then I suggest you have a read of “How Facebook is taking over our lives” to give you an idea of the impact that it is having and the speed at which it is growing. What many people don’t seem to appreciate is that we are surrendering our privacy to commercial entities like Facebook at an alarming rate.

 

Many people don’t understand that whatever they post on the Internet is generally searchable and available to anyone. A good example of this is “Facebook scam: Ferrari man’s true identity revealed”. In short a recent Facebook scam featured a man standing next to a Ferrari (as if you would drive an Enzo on the road!) claiming that if you followed his method you’d make enough money to own an Ferrari (an Enzo costs over US$ 1 million by the way). Now the interesting thing, as the article details, is that the picture of the man standing next to the Ferrari is actually someone who uploaded his holiday snaps to the Internet and had no idea they were being used in this way.

 

The moral of the story is that you should never upload content that includes ANY private information about yourself to the Internet. I also reckon that you should also specifically avoid photos of yourself or your family. Problem is, many people don’t see anything wrong with it and continue to do so, not appreciating that once it is up on the Internet you no longer have control over it. Would you offer that information to a stranger on the street? Probably not, so why are you offering on the Internet to billions of strangers?

 

Facebook is a commercial entity. Its sole purpose in life if to make money for shareholders. If it allows you to sign up for free where do you think it makes money? It does that by collected as much information about you and selling that. If you willing provide more information, it will sell that also. Don’t be fooled by claims otherwise, your information is valuable. If you don’t think so then someone else certainly does.

 

Don’t get me wrong, things like Facebook and Twitter have their place but you should stop and consider how much information you are giving away and what you get in return. Once you have given that information away chances are you’ll never get it back. So, at the very least, don’t upload a picture of you standing next to a really expensive car or you could be the face of the next Internet scam!

The good

What most people conveniently overlook about the Internet (or any technology in general) for all the good there is also bad. However, here’s an example of where the good makes an impact.

 

I recently highlight the changes Facebook were planning to their Terms Of Service. It now seems that after a ‘backlash’ those terms have been rolled back as this story highlights. The global Internet is a very powerful thing and as a business you need to realize you can potentially have millions (if not billions in the case of Facebook) examining your every move online. Once the word gets out it moves at the speed of light so there isn’t too  much change of slipping one past all those people these days.

 

Would I still trust Facebook? No. Would I put all my personal stuff up there? No way. My privacy is worth far more than that I’m sorry. I realise that most people still don’t appreciate that but, hey that’s going to be their problem going forward isn’t it? Why? Because, simply, information wants to be free – once you realise it, chances are it’ll never come back!

Live push

Interestingly, I’ve just come across this Live@edu site from Microsoft. IT appears to basically be the application of the Microsoft Live Services to the education market. Basically it is out sourcing a lot of the common IT components of education (emails, storage, etc) directly to Microsoft.

 

Can anyone else see where Microsoft is going with this? What’s to stop them offering Live for small business, medium business and even enterprise business? Nothing. I must say that I do use a lot of Live services and find they work really, really well so they get the thumbs up from me and I say bring on more Live services.

Facebook worries

It seems that Facebook have changed their Terms of Agreement according to this report:

 

Now, anything you upload to Facebook can be used by Facebook in any way they deem fit, forever, no matter what you do later. Want to close your account? Good for you, but Facebook still has the right to do whatever it wants with your old content. They can even sublicense it if they want.

Now, most existing Facebook members probably won’t care but I believe it does illustrate the extent to which we have sold out our privacy. People blindly join Facebook and then upload every aspect of their lives not understanding that it is all going into one great database that Facebook is going to sell to make money.

 

People, companies like Facebook are commercial entities. They survive only by making money. Your information has value, otherwise why would they be selling it? Please think long and hard about the information (text, pictures, etc) you divulge on the Internet because once you do it becomes public domain and can never be made private again. Worse still, in this case, it actually ends up being owned by Facebook.

 

Remember that information about you has VALUE and should treated as such. We are giving away our privacy for effectively nothing in return. Don’t do it.

Mobility the key

Interesting that now the sales of laptop have surpassed desktops as this article says, isn’t it? And according to this article, 2009 is going to be the year of the smart phone. It seems everyone has taken to these Web 2.0 and social networking sites and want to be able to update them from anywhere. It also seems that it isn’t just the young’ns that are doing it, entire demographics are discovering the benefits of Web 2.0 technology.

 

To me it shows the trend that people want to be able to access their stuff where ever they are. They don’t want to be tied down to a desk, they want the freedom of being anywhere and still be able to access all their stuff through their mobile or wireless broadband connection. For me this is simply verification that at the back end cloud computing is becoming more and more important.

 

If you are a reseller then you really want to be taking close note of these trends and making sure that you are able to make revenue from them, because if you don’t then someone else will. Problem is as demand increases prices and margins get driven down so you need to consider your strategy carefully. Yet there is opportunity.

 

A good example of an innovative Web 2.0 application I recently found is Wesabe. It allows you to manage you accounts and bills but the innovative part of it is you can get advice from other on how to save money, where to buy the cheapest item, what specials are available. The whole idea is that by creating a “community” people can help each other not only achieve their financial goals but also save money. I think this concept is a very powerful part of Web 2.0 in that you are using the collective intelligence of the Internet community, which given the size of the Internet population is pretty powerful.

 

It is these trends that you can’t ignore. Even if you can’t understand why people are moving that way you have to accept that they are. If you want a piece of the action then you need to put aside your “technology prejudices” and look for the opportunities. As I have said before, if you are a technology reseller, decide whether you want to own a business or enjoy a hobby. If you want to own a business you have to move to where the demand is or you face being marginalized.

Windows Live Updates

One thing that really seems to be improving in leaps and bounds is the Windows Live software. Now, I mainly use MSN Messenger and Windows Live Writer but there is plenty of great stuff now available for FREE. If you haven’t had a look then I suggest you pay http://download.live.com/ a visit to see what is available.


 At the same time take a look at http://home.live.com where you aggregate a lot of Microsoft content, like messenger contacts, Skydrive storage and so on as well as external content like Facebook, Flickr and Twitter.

Speaking of Twitter, I’m still be in two minds about using this as a communications tool since I can’t really see the value for the time invested. I know that it is big in the US which means that it will probably become big here. Now, I’m no Twitter expert (my Twitter Id is directorcia if anyone wants to “follow me”) I’ll admit but one of the nice things about the new Windows Live Writer is that I can add a Twitter plug-in so when I post something to my blog it will also appear as a post in Twitter. This makes more sense to me since I don’t want to have to be double posting.

I’m still not sold on the value of Twitter but now maybe I’ll be a bit more active there given the new Windows Live Writer plug-in. I’d also recommend that if you haven’t already you should go and see what’s on offer at Windows Live because even if it doesn’t have a business application it certainly will for your family and friends. One of the main advantages is that it is all from a single supplier (Microsoft) and is becoming very polished.

Microsoft cloud offerings coming to Oz

I’ve been hanging out to see what Microsoft is going to offer in the way of cloud computing here in Australia and its seems not too far off.

 

This article from the Australian gives you some ideas of what Microsoft’s plan are. What I liked from the article was the following quote:

 

Mr Elop (Stephen Elop, president of Microsoft’s business division) said recent meetings with customers showed strong interest in upgrading to online software applications, despite worries that a global recession would dampen technology spending.


“We may have underestimated the extent to which customers will move in this direction,” he said.

 

How many other people out there (especially traditional resellers) have underestimated this as well? Even if you are not planning on offering anything from the cloud you need to ensure that you stay abreast of what is happening. Simply writing off cloud computing as a flash in the pan doesn’t work any more. I’m pretty certain that sooner or later all customers are going to start asking about services from the cloud and as an IT provider if you can’t answer them then they are just going to find these answers else where aren’t they? Do you really want your customers going elsewhere for IT advice?

 

The general rule is that change happens slower than we expect but when things do change they happen in a way we could have never imagined. I reckon this is what is going to happen with cloud computing.