If You’re Not Thinking AI‑First Right Now, You’re Falling Behind

Let’s get something out of the way early:
AI is no longer “coming”. It’s already here. And if you’re still treating it like a side project, an experiment, or something to “look at later”, you’re already behind.

Not because everyone else is smarter than you.
Not because you’ve failed.
But because the way work gets done has fundamentally changed — and most organisations are still trying to bolt AI onto old habits instead of redesigning how work actually flows.

That’s where AI‑first thinking comes in. And for most businesses, that means Microsoft 365 Copilot.

AI‑First Isn’t About Tools. It’s About Decisions.

Most conversations I hear about AI start with tools:

“Which AI should we use?”
“Should we trial ChatGPT?”
“Is Copilot worth it yet?”

Those are the wrong questions.

AI‑first thinking starts with a different mindset:

“If AI can help with this, why would we still do it the old way?”

That question changes everything.

Drafting emails.
Summarising meetings.
Creating reports.
Reviewing documents.
Preparing proposals.

If your default approach is still “I’ll do it manually and see if AI can help later”, you’re already inefficient — whether you realise it or not.

Why Microsoft 365 Copilot Wins (Especially for SMBs)

Here’s the uncomfortable truth: most businesses don’t need more AI tools. They need less context‑switching and better use of the tools they already pay for.

That’s why Copilot matters.

Microsoft 365 Copilot isn’t just “AI bolted on”. It’s AI embedded directly into where work already happens:

Word
Excel
Outlook
Teams
PowerPoint
SharePoint

That integration is the real advantage.

Instead of asking AI to work in isolation, Copilot works with your actual business data, permissions, and workflows. That means:

Answers grounded in your documents and emails
Summaries that reflect real meetings, not guesses
Content created inside governed, secured environments

For SMBs especially, that’s critical. Security, compliance, and data leakage aren’t optional extras — they’re table stakes.

The Real Gap: Adoption, Not Availability

Here’s what I see repeatedly with MSPs and their customers:

Copilot is licensed ✅
Copilot is enabled ✅
Copilot is barely used ❌

Why?

Because nobody changed how work is done.

People were given AI and told, “Go figure it out.”

That doesn’t work.

AI‑first organisations redesign workflows:

Meetings are shorter because summaries are assumed
First drafts are expected to be AI‑assisted
“Blank page syndrome” disappears
Decision‑makers ask better questions, faster

Copilot becomes a thinking partner, not a novelty.

AI‑First Is a Leadership Choice

This isn’t an IT problem.
It’s a leadership decision.

The organisations pulling ahead aren’t the ones with the most licences — they’re the ones that expect AI to be used and support people in using it properly.

That means:

Training focused on real work, not features
Clear expectations around when Copilot should be used
Permission to experiment without fear of “doing it wrong”

MSPs who get this will thrive. Those who don’t will spend the next few years firefighting margin pressure and explaining why clients feel slower than they used to.

The Bottom Line

AI‑first doesn’t mean “replace people”.
It means remove friction.

Microsoft 365 Copilot isn’t magic. It still needs good prompts, good data, and good judgement. But used properly, it changes how quickly work moves — and how much mental energy people waste on low‑value tasks.

If you’re not actively helping your business or your clients think AI‑first right now, someone else is.

And they’re already pulling ahead.

Excel Power Tips for SMB Finances

Stop doing manual maths—let Excel handle it.

If you’re still manually adding columns, copying formulas down rows, or eyeballing numbers to see if “that looks about right”, you’re not doing finance work — you’re doing busy work.

Excel has been quietly automating this stuff for years. The problem isn’t that Excel is too complex. It’s that most SMBs only ever use about 10% of what it can do.

You don’t need to become a spreadsheet wizard. You just need to stop treating Excel like a digital notepad and start letting it do the heavy lifting.

Here are five Excel features that, once you use them properly, will permanently reduce the time and effort you spend on budgets, cash flow, and financial reporting.

1. Flash Fill: Stop Re‑typing the Obvious

Flash Fill is one of those features that feels like magic the first time you use it.

Have a column with full names and you want first names only? Or account codes buried inside text strings? Start typing the pattern you want and Excel will work it out for you.

For finance teams, Flash Fill is perfect for:

Splitting supplier names from reference numbers
Cleaning up bank exports
Extracting dates, IDs, or categories from messy data

No formulas. No VBA. Just start typing and let Excel do the pattern recognition.

If you’re still manually reformatting data from your bank or accounting system, you’re wasting time.

2. XLOOKUP: VLOOKUP’s Smarter Replacement

If you’re still using VLOOKUP, it’s time to move on.

XLOOKUP does everything VLOOKUP does — and fixes most of the things people hated about it.

You can:

Look left or right
Avoid broken formulas when columns move
Return exact matches by default
Combine it cleanly with other formulas

In SMB finance spreadsheets, XLOOKUP is ideal for pulling:

Budget categories
Cost centres
Pricing or rates
Supplier details

Once you switch, you won’t go back. More importantly, your spreadsheets become easier to understand and far harder to break.

3. Conditional Formatting: Let Problems Highlight Themselves

If your budget spreadsheet doesn’t visually tell you when something is wrong, it’s not doing its job.

Conditional formatting lets Excel flag issues automatically:

Expenses over budget
Negative cash flow
Late payments
Variances outside tolerance

Instead of hunting for problems, you see them instantly.

This is especially powerful for SMB owners who don’t live in spreadsheets every day. Red, amber, and green tell the story faster than rows of numbers ever will.

If your spreadsheet needs explaining every time you open it, you’ve already lost.

4. Pivot Tables: Stop Rebuilding Reports Every Month

Pivot tables exist so you don’t have to create new reports every time someone asks a different question.

They’re perfect for:

Monthly expense summaries
Revenue by category or client
Year‑to‑date comparisons
Department or project reporting

Once your data is structured properly, a pivot table lets you slice and dice it without touching the raw numbers.

This is how you turn one spreadsheet into ten reports — without copying or re‑calculating anything.

5. Dynamic Arrays: One Formula, Many Results

Dynamic arrays are one of Excel’s most underrated upgrades.

Instead of copying formulas down hundreds of rows, you write one formula and Excel spills the results automatically.

They’re brilliant for:

Automatically expanding budgets
Filtered lists
Rolling calculations
Scenario modelling

Less copying means fewer errors. Fewer errors mean more confidence in the numbers you’re using to make decisions.

Tips Round‑Up

If Excel feels painful, it’s usually because you’re doing work it was designed to do for you.

You don’t need new software. You don’t need another system. You just need to use the tools you already have — properly.

Try one tip on your budget spreadsheet this week and comment on the result.
Even one small improvement compounds fast.

And if you’re an MSP, this is exactly the kind of practical productivity win your clients actually value — not another dashboard they’ll never open.

Excel isn’t old. It’s underused.

Your 15‑Minute Daily M365 Power Routine

“Transform your day in 15 minutes.”

Most people don’t have a productivity problem.
They have a starting problem.

The day kicks off reactively. Emails, Teams pings, half‑finished tasks from yesterday, and suddenly it’s 11am and you’re already behind. Not because you’re lazy or disorganised, but because you never took control of the day before it took control of you.

That’s where this comes in.

This is a simple, repeatable 15‑minute Microsoft 365 power routine you can run every morning. No new tools. No fancy systems. Just using what you already have – properly.

Do this consistently and you’ll stop feeling busy and start feeling deliberate.

The Rule

Before you touch email properly.
Before you open your tenth Teams chat.
Before you let someone else’s urgency define your priorities.

You run the routine.

Every. Single. Morning.

Minute 1–3: Outlook “My Day” – Reality Check

Open Outlook and bring up My Day.

This is where most people already go wrong. They either ignore their calendar completely or treat it as a suggestion rather than a commitment.

Look at:

Today’s meetings
Gaps between meetings
The real amount of time you actually have available

This isn’t about optimism. It’s about honesty.

If your calendar says you’ve got back‑to‑back meetings until 3pm, pretending you’ll “get some deep work done” before lunch is a lie you’ve told yourself too many times.

My Day shows you the truth. Accept it.

Minute 4–7: Microsoft To Do – Decide What Actually Matters

Now jump into Microsoft To Do.

Not your entire backlog.
Not your wish list.
Just today.

Ask one simple question:

“If I only got three things done today, what would move the needle?”

Flag or prioritise no more than three tasks. If everything is important, nothing is.

This is where most people sabotage themselves. They create a list that’s really just a guilt inventory. Don’t do that. Your job isn’t to remember everything. Your job is to progress the right things.

Everything else can wait.

Minute 8–10: Teams Check‑In – Reduce Noise Before It Starts

Send a short Teams check‑in.

This can be to:

Your team channel
A project chat
A key stakeholder

Something as simple as:

“Top priority today is X. I’ll be focused until lunch – ping me if urgent.”

This does two things:

It sets expectations (which reduces interruptions)
It forces clarity on your priorities

Most interruptions aren’t malicious. They’re caused by silence. A 60‑second message now can save you 20 distractions later.

Minute 11–15: Viva Insights – Protect Focus Time

Finally, open Viva Insights and block focus time.

Not “when I get a chance”.
Not “if the day allows”.

You schedule focus like you schedule meetings, because that’s what it is – an appointment with your most valuable asset: attention.

Even one 60–90 minute focus block changes the shape of the day. Without it, your time fragments. With it, work actually finishes.

If you don’t defend this time, nobody else will.

The Checklist (Save This)

Every morning:

Review Outlook My Day
Pick 3 priorities in To Do
Send a Teams check‑in
Block focus time with Viva Insights

That’s it.

No hacks. No dopamine tricks. Just discipline and consistency.

The Challenge

Follow this routine every morning for a week.

Not when you remember.
Not when it feels convenient.
Every morning.

Then ask yourself:

Did I feel more in control?
Did less work spill into the evening?
Did I stop reacting and start deciding?

If the answer is yes, you’ve just built a habit that scales better than any productivity app ever will.

If the answer is no, at least you’re now honest about how you’re starting your day.

Either way, you win.

Automate Daily Microsoft 365 & Copilot Updates

Video URL = https://www.youtube.com/watch?v=knhtpCvfpko

Engaging Description:

In this video, I reveal my personal process for staying ahead of every change in Microsoft 365 and Copilot. Watch as I walk you through step-by-step how I use Copilot’s scheduling features to automate daily research, create custom briefings, and deliver updates straight to my inbox. I share insider tips on crafting powerful prompts, leveraging the Prompt Coach, and maximizing Co work for unlimited scheduled tasks. Whether you want daily newsletters, email briefings, or Teams posts, I show you how to set it all up for seamless, hands-free updates. If you’re ready to supercharge your productivity and never miss a Microsoft 365 or Copilot update again, this video is for you!

The Ultimate Teams Channel Guide for SMBs

Is your Teams a mess? Fix it with these channel strategies.

Let’s be honest.
Most Microsoft Teams environments don’t fail because Teams is bad. They fail because no one ever decided how it should be used.

What starts as “we’ll just spin up a Team” quickly turns into channel sprawl, random tabs, duplicated files, and conversations scattered everywhere. Before long, people stop trusting Teams and fall back to email, private chats, or worse – asking, “Where’s that document again?”

The good news? You don’t need to rebuild everything. You just need a clear channel strategy.

This guide shows you how to structure channels, tabs, naming conventions, and integrated Planner/OneNote so Teams actually supports work instead of slowing it down.

First principle: Channels are for workstreams, not people

If your channels are named after people (“Bob”, “Accounts – Jane”) or vague concepts (“General 2”, “Random”, “Stuff”), you’ve already lost.

Channels should represent ongoing workstreams that have a shared outcome.

Good channel examples:

Sales Pipeline
Invoicing & Finance
Projects – Client A
Operations
Marketing Campaigns

Bad channel examples:

Bob
Misc
Old Stuff
Testing 123

A simple rule:
If the work would still exist if someone left the business, it deserves a channel.

Keep General boring (that’s a feature)

The General channel should not be a dumping ground.

Use it for:

Announcements
High-level updates
Links to key resources
Onboarding info

Do not use it for day-to-day work.
When everything happens in General, nothing stands out.

Naming conventions reduce friction (and arguments)

Consistency matters more than creativity.

Pick a naming pattern and stick to it:

Projects – Client Name
Projects – Internal
Admin – Finance
Admin – HR

This helps users instantly understand:

What type of work lives here
Whether the channel is operational, administrative, or project-based

You shouldn’t need training to find the right channel.

Tabs turn channels into workspaces

Most Teams are underpowered because channels are treated like chat rooms instead of workspaces.

Every active channel should have, at minimum:

Files – where the work lives
Planner – what needs to be done
OneNote – how things are done

Planner: make work visible

Add a Planner tab for:

Tasks
Ownership
Due dates

If it’s not in Planner, it’s not real work – it’s just a conversation.

OneNote: stop answering the same questions

Use OneNote tabs for:

Meeting notes
Process documentation
Decision logs
“How we do this” guides

This is how you reduce repeat questions and tribal knowledge.

Fewer channels, better behaviour

More channels do not mean better organisation.

As a rule of thumb:

5–12 channels per Team is usually plenty
Archive or delete channels that are no longer active
Spin up a new Team when work becomes unrelated, not just “big”

If users are confused about where to post, you have too many options.

Guide + Checklist: fix one Team this week

Don’t boil the ocean. Start small.

Checklist:

Rename unclear channels
Move active work out of General
Add Planner and OneNote tabs to key channels
Remove unused tabs and channels
Agree on a simple naming convention

You’ll be surprised how quickly behaviour improves once structure exists.

Final challenge

Reorganise one Team this week and share a before/after screenshot.

Not for vanity.
For clarity.

Because Teams doesn’t need more features.
It needs better decisions.

If you want Teams to work, design it like a workspace – not a chat app.

Capability beats resources every single time

Most organisations don’t fail because they lack tools, money or technology. They fail because they lack the capability to use what they already have to produce good outcomes.

That might sound blunt, but it’s one of the most consistent patterns I see across businesses, MSPs and IT teams.

They have Microsoft 365.
They have security products.
They have AI tools.
They have documentation, frameworks, policies and “best practice”.

And yet outcomes are poor.

Why? Because capability matters more than availability.

Having access is not the same as being capable

Modern business environments are stacked with resources. Cloud platforms, SaaS tools, automation, AI copilots, security dashboards — the list keeps growing.

But access to resources doesn’t magically translate into results.

Capability is what turns potential into performance.

Capability means:

Knowing what to use
Knowing when to use it
Knowing why it matters
And being able to apply it consistently under pressure

Without that, more tools just add more noise.

I’ve seen organisations buy premium licences, deploy advanced features, and still operate like nothing changed — because nobody actually knew how to use the capability to drive outcomes.

Outcomes don’t come from features — they come from execution

This is where many technology discussions go off the rails.

The focus shifts to:

“What features do we have?”
“What licence do we need?”
“What tool should we buy next?”

Instead, the better question is: What outcome are we trying to achieve, and do we have the capability to get there?

Security is a perfect example.

Buying security tools doesn’t make you secure.
Configuring policies once doesn’t make you resilient.
Compliance frameworks don’t implement themselves.

Outcomes like reduced risk, faster recovery, safer users and better decision‑making only happen when people understand how to use the tools as part of a system, not as isolated checkboxes.

Capability is a multiplier

Resources on their own are static. Capability is a force multiplier.

Two organisations can have the same tools and budgets, yet one dramatically outperforms the other. The difference is rarely technology. It’s capability.

High‑capability teams:

Adapt faster when things change
Get more value from fewer tools
Recover quicker when things go wrong
Make better decisions with incomplete information

Low‑capability teams:

Depend on vendors to think for them
Struggle when documentation is outdated
Freeze when incidents don’t follow the playbook
Keep buying “solutions” to fix people problems

Capability compounds over time. Tools depreciate. Skills appreciate.

Capability is built, not installed

This is the uncomfortable truth many leaders avoid.

You can’t deploy capability with a script, a purchase order or a project plan.

Capability is built through:

Repetition
Context
Practice
Feedback
Failure (and learning from it)

That’s why checklists alone don’t work.
That’s why “we sent them on a course” doesn’t stick.
That’s why shelfware exists.

People become capable when they use resources to solve real problems, not when they memorise features.

MSPs: this is your real value

For MSPs, this is where the opportunity — and responsibility — lies.

Clients don’t need more tools. They need better outcomes.

Your value isn’t:

Installing another product
Enabling another feature
Sending another report nobody reads

Your value is helping clients build the capability to use what they already have to:

Reduce risk
Improve productivity
Make better decisions
Sleep better at night

That means shifting conversations away from tools and towards outcomes, behaviour and repeatable execution.

Ask better questions

If you want better outcomes, start asking better questions:

What are we actually trying to improve?
What decisions should this capability enable?
Who needs to act differently as a result?
What happens if this fails at 2am on a Sunday?
Can this be repeated, not just demonstrated once?

These questions expose gaps in capability far faster than another product demo ever will.

The bottom line

Resources are everywhere. Capability is rare.

The organisations that win aren’t the ones with the biggest stacks — they’re the ones that can use what they have well, consistently, and under pressure.

If you care about outcomes, stop asking what else you need to buy.

Start asking whether you’re capable of using what you already have.

Because capability — not access — is what produces good outcomes.

Teams vs Email: Which to Use When

Still emailing files back and forth? There’s a better way.

Email has been around forever, which is both its strength and its biggest problem. It’s familiar, universal, and dangerously easy to misuse. Most workplaces aren’t struggling because they lack tools — they’re struggling because they’re using the wrong tool for the job.

The real productivity gain doesn’t come from “moving everything to Teams”. It comes from knowing when to use Outlook, when to use Teams chat, and when a Teams channel is the right answer.

Let’s make that decision easier.

The core problem isn’t email — it’s overload

Email works brilliantly for external communication, formal messages, and one‑to‑one correspondence. Where it falls apart is collaboration.

Long reply‑all threads. Multiple versions of the same attachment. “See my comments in the attached doc v7 FINAL‑FINAL.docx”. Sound familiar?

Every time a conversation becomes ongoing, shared, or file‑centric, email starts to create friction. Teams exists to remove that friction — but only if it’s used properly.

A simple decision framework

Before you send that next message, ask one question:

Is this a conversation, a collaboration, or a communication?

Your answer determines the tool.

Use Outlook email when…

Email is still the right choice when:

You’re communicating externally (customers, suppliers, partners)
The message is formal, contractual, or needs an audit trail
It’s a one‑to‑one message with no expectation of ongoing discussion
You’re sending a summary or decision, not working something out

Email is a delivery mechanism, not a workspace. Treat it like the envelope, not the filing cabinet.

Use Teams chat when…

Teams chat is ideal for quick, informal, time‑sensitive conversations:

Clarifying a question
Getting a fast answer
Coordinating in the moment (“Are you free now?”)
Lightweight internal discussions that don’t need long‑term visibility

Chat is fast — and that’s both good and bad.

The mistake people make is using chat for work that actually matters later. Chats are hard to search, easy to lose, and tied to individuals rather than outcomes. If the conversation needs to live beyond today, chat probably isn’t the right place.

Use Teams channels when…

This is where the real shift happens.

Teams channels are for shared work, ongoing conversations, and files that matter.

Use a channel when:

Multiple people need visibility
Files will be edited collaboratively
The conversation will continue over days or weeks
The context matters more than the individual participants
You want one source of truth, not ten inboxes

A Teams channel replaces the entire email thread — conversation, files, history, and decisions — in one place.

This is the part most organisations get wrong. They create Teams, but still default to email “because that’s what we’ve always done”. The result is duplication, confusion, and frustration.

The practical rule most teams need

Here’s the rule I give clients:

If you’re about to reply‑all for the third time, stop and move it to a Teams channel.

One long email thread replaced with one Teams conversation per week is enough to change how people work. You don’t need a big transformation program — just one deliberate habit change.

Post the update in the channel. Upload the file once. Tag the people who need to see it. Let the conversation sit next to the work.

This is about behaviour, not technology

Teams doesn’t magically fix collaboration. It exposes it.

If your team lacks clarity, ownership, or structure, Teams will surface that quickly. Used well, though, it reduces noise, improves visibility, and stops work disappearing into inboxes.

Email isn’t going away. Nor should it. But if your internal collaboration still lives there, you’re paying a productivity tax you don’t need to.

So this week, pick one email thread and replace it with a Teams conversation.

You’ll wonder why you didn’t do it sooner.

CIA Brief 20260411

Anthropic’s powerful new AI model raises concerns about high-tech risks –

https://www.youtube.com/watch?v=lMaCfQMlXY0

Defender XDR – Monthly news – April 2026 –

https://techcommunity.microsoft.com/blog/microsoftthreatprotectionblog/monthly-news—april-2026/45…

Investigating Storm-2755: “Payroll pirate” attacks targeting Canadian employees –

https://www.microsoft.com/en-us/security/blog/2026/04/09/investigating-storm-2755-payroll-pirate-at…

SOHO router compromise leads to DNS hijacking and adversary-in-the-middle attacks –

https://www.microsoft.com/en-us/security/blog/2026/04/07/soho-router-compromise-leads-to-dns-hijack…

Inside an AI‑enabled device code phishing campaign –

https://www.microsoft.com/en-us/security/blog/2026/04/06/ai-enabled-device-code-phishing-campaign-a…

Security Copilot Skilling Series –

https://techcommunity.microsoft.com/blog/microsoft-security-blog/security-copilot-skilling-series/4…

A modernized comments experience for Word, Excel, and PowerPoint on iPhone –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/a-modernized-comments-experience-f…

Microsoft Defender for Cloud Customer Newsletter –

https://techcommunity.microsoft.com/blog/microsoftdefendercloudblog/microsoft-defender-for-cloud-cu…

A third-party connector integrating Claude with Microsoft Sentinel is now available –

https://techcommunity.microsoft.com/blog/microsoftsentinelblog/a-third-party-connector-integrating-…

Threat actor abuse of AI accelerates from tool to cyberattack surface –

https://www.microsoft.com/en-us/security/blog/2026/04/02/threat-actor-abuse-of-ai-accelerates-from-…

The best backup is the one you never think about –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/the-best-backup-is-the-one-you-nev…

What’s new in Microsoft Intune – March –

https://techcommunity.microsoft.com/blog/microsoftintuneblog/what%E2%80%99s-new-in-microsoft-intune…

What’s New in Microsoft 365 Copilot | March 2026 –

https://techcommunity.microsoft.com/blog/microsoft365copilotblog/what%E2%80%99s-new-in-microsoft-36…

What’s new in Power Platform: March 2026 feature update –

https://www.microsoft.com/en-us/power-platform/blog/power-apps/whats-new-in-power-platform-march-20…

High Volume Email reaches General Availability in Exchange Online –

https://techcommunity.microsoft.com/blog/exchange/high-volume-email-reaches-general-availability-in…

Microsoft 365 Copilot: Researcher with multi-model intelligence –

https://www.youtube.com/watch?v=G4ZqK7_15uw

Copilot Cowork: Sales and Finance Workflows –

https://www.youtube.com/watch?v=h7nv7OCfsCY

File-level archiving comes to Microsoft 365 Archive (public preview) –

https://techcommunity.microsoft.com/blog/microsoft_365blog/file-level-archiving-comes-to-microsoft-…

Introducing multi-model intelligence in Researcher –

https://techcommunity.microsoft.com/blog/microsoft365copilotblog/introducing-multi-model-intelligen…

Copilot Cowork: Now available in Frontier –

https://www.microsoft.com/en-us/microsoft-365/blog/2026/03/30/copilot-cowork-now-available-in-front…

Microsoft SharePoint Turns 25! –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/microsoft-sharepoint-turns-25/4505…

Protect your enterprise from shadow AI and more: Announcements at RSAC 2026 –

https://blogs.windows.com/msedgedev/2026/03/23/protect-your-enterprise-from-shadow-ai-and-more-anno…

Guidance for detecting, investigating, and defending against the Trivy supply chain compromise –

https://www.microsoft.com/en-us/security/blog/2026/03/24/detecting-investigating-defending-against-…

What’s new in SharePoint lists –

https://www.youtube.com/watch?v=HVrNK7MPzLk

Accessibility Assistant now flags inaccessible hyperlinks –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/accessibility-assistant-now-flags-…

After hours

Bessent summoned Wall Street leader to discuss Anthropic’s new AI – https://www.youtube.com/watch?v=Kl9LKFMj3Eg

Editorial

If you found this valuable, the I’d appreciate a ‘like’ or perhaps a donation at https://ko-fi.com/ciaops. This helps me know that people enjoy what I have created and provides resources to allow me to create more content. If you have any feedback or suggestions around this, I’m all ears. You can also find me via email director@ciaops.com and on X (Twitter) at https://www.twitter.com/directorcia.

If you want to be part of a dedicated Microsoft Cloud community with information and interactions daily, then consider becoming a CIAOPS Patron – www.ciaopspatron.com.

Watch out for the next CIA Brief next week