Enhancing SMB Security with Microsoft Entra Identity Protection

Introduction
Small and medium-sized businesses (SMBs) are increasingly targeted by cyberattacks, yet often lack dedicated security teams. In fact, 1 in 3 SMBs have experienced a cyberattack, with an average incident costing between $250K and $7M[2]. Identity breaches (stolen passwords, phishing, etc.) are a common entry point for these attacks. Microsoft Entra ID Protection (formerly Azure AD Identity Protection) is an enterprise-grade, AI-driven security solution that SMBs can leverage to protect user accounts and credentials. It helps detect compromised sign-ins, enforce adaptive access controls (like multi-factor authentication), and remediate risks automatically – all without requiring a large IT staff, which makes it ideal for resource-constrained SMBs. This report explains the benefits of Entra ID Protection for SMBs and provides a step-by-step guide to configuring it for maximum protection.

Overview: What is Microsoft Entra ID Protection?

Microsoft Entra ID Protection is a cloud-based tool that continuously monitors user sign-ins and credentials for suspicious activity. It is part of the Entra ID Premium P2 tier, meaning it’s available to organizations with the appropriate license (such as Microsoft 365 E5 or Entra ID P2 add-on)[5]. Key features and capabilities include:

Risk Detection and Analysis: Entra ID Protection uses machine learning on Microsoft’s massive signal data (trillions of authentication and threat signals collected daily across Azure AD, Microsoft accounts, Xbox, etc.) to evaluate each login for risk[5]. It can detect atypical or malicious sign-in behaviors such as sign-ins from anonymous IP addresses (Tor/VPN), password spray attacks, leaked credentials found on the dark web, impossible travel between locations, sign-ins from malware-infected devices, and more[5][7]. Every user login is assigned a risk level (Low, Medium, High) indicating the likelihood that the attempt is malicious or the account is compromised[5].
Risk Categorisation (User Risk vs Sign-in Risk): Entra ID Protection differentiates between user risk (the probability a specific user’s account is compromised) and sign-in risk (the risk attached to a particular login session). For example, a user risk might be high if that user’s credentials were leaked in a breach, even if their current sign-in looks normal. Sign-in risk might be high if the system sees an unusual login (like from a new country or suspicious IP) even if the user’s credentials themselves weren’t known to be leaked. The service correlates many signals to assign these risk levels.
Real-Time Protective Response: Detection is only half the battle – response is critical. Entra ID Protection can automatically respond to detected risks in real time through risk-based policies. When a risky sign-in or user is detected, policies can require additional verification (like an immediate MFA challenge) or block/limit access until the user’s identity is verified or password reset[5]. Behind the scenes, Azure AD evaluates risk during each sign-in and can intervene instantaneously if the risk is above your defined threshold. This stops attackers at the door by challenging them or locking the account before damage is done.
Integrated Reports and Alerts: Administrators get rich insights via three built-in reports:
- Risky Sign-ins: A log of sign-in attempts flagged with any level of risk (with details on what triggered the risk, e.g. unfamiliar location)[5].
- Risky Users: A list of user accounts that have been deemed risky (e.g. users with leaked passwords or multiple risky logins)[5].
- Risk Detections: An inventory of individual risk events or alerts (for example, “Leaked credentials for user X”)[5].
  These dashboards let admins investigate suspicious activities and confirm if they were malicious or benign. Entra ID Protection also supports automatic alerts – for instance, administrators can enable an alert email whenever a new high-risk user is detected[5]. There’s also an optional weekly digest email summarising all risky users discovered in the past week[5]. Such alerts are invaluable for SMB IT teams so they can respond promptly to potential incidents.
Automated Remediation: Entra ID Protection emphasizes letting users self-remediate under safe conditions rather than simply blocking access. For example, you can set a policy that if a user account is judged to be at high risk, the next time that user signs in they must go through multi-factor authentication and then perform a secure password reset immediately[1]. By successfully doing so, the user proves their identity and the act of resetting the password mitigates the leaked credential risk – all without requiring IT to manually intervene. Similarly, a risky sign-in can be handled by forcing an MFA prompt (if the user passes the MFA, the sign-in risk is cleared)[1]. This risk-based conditional access approach ensures threats are addressed swiftly and accounts are restored to a safe state with minimal disruption. If automated remediation is not possible (say the user can’t complete the challenge), the system can block access and flag an admin to follow up[1]. This balance of automation and control is critical for SMBs who need security 24/7 but may not have round-the-clock IT staff.
Integration with Security Ecosystem: Microsoft Entra ID Protection doesn’t operate in isolation – it feeds signals into other security tools. Notably, it works hand-in-hand with Conditional Access (Azure AD’s policy engine) by providing user risk and sign-in risk as dynamic conditions. An organization can incorporate these conditions in broader access policies. For example, a Conditional Access policy might stipulate that any High-risk sign-in is completely blocked (instead of just requiring MFA) for especially sensitive applications or admin accounts[1]. Moreover, all Identity Protection data (risk events, user risk levels) can be exported via Microsoft Graph API to a SIEM or other monitoring systems[5]. This means an SMB’s security dashboard (e.g., Microsoft Sentinel or a third-party SIEM) can receive identity risk alerts in real time[4], correlating them with other events (like endpoint threats or email phishing alerts) for a unified view. The tight integration into the Microsoft 365 ecosystem (including the Microsoft 365 Defender portal and cloud app security) provides comprehensive coverage that standalone identity products struggle to match[4].

In summary, Microsoft Entra ID Protection is an intelligent guard for your Entra ID identities: it continuously monitors for suspicious sign-in events, flags or blocks likely attackers, forces risky users to re-verify themselves, and gives admins insight into what’s happening. All of this is delivered as a cloud service, meaning SMBs can utilize these advanced defenses without deploying complex infrastructure.

Benefits of Entra ID Protection for SMB Customers

Implementing Entra ID Protection offers multiple advantages for small and mid-sized organizations:

Enterprise-Grade Security on an SMB Budget: With Entra ID Protection (as part of Entra ID P2), SMBs get the same advanced identity security features that large enterprises use. This includes behavioural analytics and AI-driven threat detection that leverages Microsoft’s global intelligence. Microsoft’s analysis of trillions of signals each day means even the smallest business benefits from the world’s broad threat telemetry – a scale that attackers find hard to evade[5]. Traditionally, such capability might require expensive third-party tools or dedicated analysts; Entra ID Protection delivers it as a turnkey service in the cloud. It can literally block identity attacks in real time using behavioural analytics and user/sign-in risk signals[2], giving SMBs a fighting chance against sophisticated threats.
Dramatically Reduced Risk of Breaches: Compromised passwords are the #1 cause of security breaches, and SMBs are no exception. Entra ID Protection provides strong mitigations: it enforces multi-factor authentication during risky sign-ins and drives periodic password changes for at-risk users. This is hugely effective – Microsoft reports that 99.9% of compromised account incidents involve users who did not have MFA in place[9]. By using Identity Protection policies (which ensure MFA challenges for risky logins and require MFA enrollment for all users), SMBs can virtually eliminate the bulk of opportunistic account hijacking[7]. It’s like raising the drawbridge at the first sign of trouble. Fewer compromised accounts means a dramatically lower chance of data breaches or costly ransomware incidents.
Automated, 24×7 Protection: Small businesses often lack 24×7 security monitoring. Entra ID Protection addresses this by automating threat response. It doesn’t rely on an admin noticing an alert at 2 AM – if a user’s account is detected on the dark web or a login comes from a known malicious IP, the system can immediately act, e.g. by blocking the sign-in or forcing a credential reset. This round-the-clock vigilance helps compensate for limited IT staff. It also reduces the manual workload on admins; routine mitigations (like prompting MFA or locking an account) happen automatically according to policy[5], so IT personnel only need to follow up on truly anomalous or complicated cases. For an SMB IT department, this automation of identity threat response is a force multiplier.
Simplified Security Management: Because Microsoft Entra ID Protection is integrated into the Azure AD/Entra admin center, SMBs manage it through a familiar interface – no need to learn a separate security console. Risk events and user status are visible in the same tenant portal used for user management. This consolidation saves time and reduces complexity. Moreover, for SMBs already using Microsoft 365 Business or Office 365, adopting Entra ID Protection is straightforward: it builds on the existing user directory and sign-in processes. Compared to bringing in an outside identity security product, using Microsoft’s solution means fewer integration headaches and a more seamless user experience (e.g. users see the same Microsoft Authenticator app for MFA prompts). Licensing can also be cost-efficient: Entra ID Protection is included with Microsoft’s E5 Security add-on for Business Premium, which can save ~57% cost compared to buying multiple separate security products[2].
Real-Time Conditional Access for Better User Experience: Rather than enforcing blunt rules that apply to all users all the time (which can frustrate users, e.g. constant MFA prompts every single login), Identity Protection allows adaptive security. Legitimate sign-ins under normal conditions sail through uninterrupted, while risky sign-ins face additional checks. This means better usability day-to-day, with security stepping in only when needed. Users appreciate not being hassled at every login, and administrators appreciate that when something is out of the ordinary, the system reacts instantly. This risk-based approach provides maximum protection and preserves productivity – a win-win for small businesses that can’t afford productivity loss due to security overkill.
Improved Compliance and Customer Trust: By deploying Entra ID Protection, SMBs can meet and document certain security control requirements often found in regulations and cyber insurance mandates. For example, many frameworks (HIPAA, GDPR, ISO 27001, etc.) require organizations to have controls against account compromise and to enforce MFA for remote access. Entra ID Protection helps fulfill these by ensuring compromised accounts are quickly remediated and by mandating MFA during risky access attempts. Microsoft’s cloud identity services are certified compliant with major standards like GDPR, HIPAA, ISO 27001, and SOC 2[4], so SMBs can use them knowing they align with industry compliance needs. The detailed logs and reports from Identity Protection also provide an audit trail of security events, which can be useful for demonstrating compliance efforts or investigating incidents.

Step-by-Step Configuration Guide for Maximum Protection

Setting up Microsoft Entra ID Protection for your organization involves configuring policies and settings that strike the right balance between security and usability. Below is a step-by-step guide to deploying Entra ID Protection with an emphasis on maximizing security for an SMB environment:

Confirm Licensing and Assign Admin Roles:
Before you begin, ensure you have the required tools enabled. Microsoft Entra ID Protection is a Premium P2 feature, so your tenant must have the appropriate licenses (e.g. Entra ID Premium P2, Microsoft 365 E5, or the Microsoft 365 E5 Security add-on for Business Premium)[5]. Verify your subscription includes this, or activate a trial if needed. Next, assign the proper administrator roles for managing Identity Protection. At minimum, you (or the person configuring) should have the Security Administrator or Conditional Access Administrator role in Entra ID[5]. These roles allow configuration of risk policies and viewing of reports. (Tip: Follow the principle of least privilege – only those who need to manage these policies should have elevated roles, and consider using Privileged Identity Management (PIM) to time-limit those permissions[6].)
Review Current Risk Reports (Baseline Assessment):
Before turning on new policies, assess your baseline by reviewing the existing Identity Protection reports in the Entra admin center[6]. Check Risky Users and Risky Sign-ins to see if any users are already flagged with medium/high risk or if there have been recent suspicious login attempts. Investigate these findings: if a user shows as high risk, you may want to manually force a password reset or verify their sign-ins before enabling automated policies. This ensures you’re not blindsided by a lot of alerts or lockouts once policies go live. Microsoft recommends remediating or dismissing any active risks after this investigation, so you start with a clean slate[6]. In this step, also note any patterns – for example, perhaps several “impossible travel” sign-ins were just your sales manager legitimately traveling. Understanding these will help tailor the policy thresholds in later steps.
Engage Stakeholders and Communicate Changes:
Introducing risk-based policies can impact end users (they might get prompted for MFA more frequently or be asked to reset passwords). It’s crucial to inform your users and management about what’s coming. Let employees know that for security, they may occasionally see extra authentication steps, and provide guidance on how to handle them. Emphasise that these measures protect both the business and the users’ own accounts. Clear communication will reduce confusion and support calls when the policies take effect[6]. Additionally, identify and prepare for any accounts that should be exempted from the strict policies: for example, designate at least one or two emergency access (break-glass) accounts that are not subject to MFA or risk policies[1]. These are global admin accounts kept in reserve to recover the tenant in case admins get locked out (store their credentials securely offline). Also consider service accounts or legacy systems – interactive logins for these should ideally be transformed into more secure methods (managed identities, etc.), but if you have to use them, exclude them from risk policies to avoid disruption[1]. Planning these exclusions now will prevent accidental lockouts when policies are enforced.
Ensure Broad MFA is Enabled (MFA Registration Policy):
Multi-factor authentication is the cornerstone of defending against identity attacks. Even outside of Identity Protection’s risk-based triggers, you should have MFA enabled for all user accounts where possible. If you haven’t already, you can implement Security Defaults (which mandate MFA for all users in new Azure AD tenants) or create a Conditional Access policy requiring MFA for all logins. In the context of Identity Protection specifically, you should enable the MFA registration policy feature. This policy forces users who have not set up a secondary authentication method to do so (typically at next login)[6]. By getting every user registered for MFA, you guarantee that when a risk-based policy challenges them, they are able to complete MFA. In the Entra ID Protection blade, configure the “MFA registration policy” and target it to All Users (or at least all users in scope of your forthcoming risk policies). It’s often wise to set a grace period or notify users a few days before this goes into effect (“On Monday, you will be prompted to set up the Authenticator app…”). Result: After this step, every user should be armed with an MFA method (such as a phone app, text, or hardware key), which is essential for the next steps.
Configure a Sign-In Risk Policy:
Now set up the automated response for risky sign-in attempts. In Entra ID, this is done by creating a Conditional Access policy that targets sign-in risk. Microsoft provides a built-in template for this, or you can create one manually:
- Policy Scope: Include all users (or at least all accounts except the exclusions discussed earlier, such as break-glass admins). You may choose to exclude service accounts or specific roles if appropriate.
- Condition – Sign-in Risk: Set the trigger to Medium and above (i.e. Medium OR High) sign-in risk[1]. This is Microsoft’s recommended setting, covering any sign-in that isn’t outright normal. Medium-risk events include things like unfamiliar properties or anonymous IP usage, while High-risk includes known leaked credentials or confirmed malicious patterns. By covering Medium and High, you’ll catch the majority of suspicious logins without pestering users over every Low-risk anomaly[1].
- Control – Access Action: Choose “Require multi-factor authentication” as the control for these sign-ins[1]. This means whenever a sign-in is flagged as Medium/High risk, the user must perform MFA (if they fail or can’t, access is effectively blocked). A successful MFA will mark that session’s risk as remediated[1], while a failure to complete MFA will prevent the login. This allows legitimate users a chance to prove themselves, but stops attackers who likely don’t possess the second factor.
- (Optional) Control for Extreme Cases: For maximum security, some organizations choose to outright block High sign-in risk events (instead of allowing MFA remediation). Blocking can be set as an alternative control for High risk, ensuring that if something is very clearly malicious (e.g., known leaked credentials being used by a bot), the sign-in is rejected even if the attacker somehow had the victim’s phone too. However, blocking can also stop a legitimate user who is traveling or whose account was just recovered from compromise, so use with caution[1]. A balanced approach is to start with MFA challenge for High risk; you can always tighten to blocking if you observe too many real attacks.
- Enforce Policy: Set the policy to On (after any testing as noted in Step 7). Give it a name like “Entra ID Protection – Sign-in Risk Policy”. Once active, the system will immediately begin prompting for MFA on any risky login events.
Configure a User Risk Policy:
Next, create a policy for user risk, which addresses cases where a user’s account is likely compromised (for example, their password is found in a breach dump, or multiple risky sign-ins indicate their credentials are owned by someone malicious). The recommended configuration is different from sign-in risk:
- Policy Scope: Again, target all users (or all relevant users) except the exclusions (emergency accounts, etc.). You might also exclude very low-risk accounts like test accounts, but generally this should cover your user base.
- Condition – User Risk: Set the condition to trigger when User Risk is High[1]. (Microsoft suggests not acting on Medium user risk automatically, since those could be less certain; a High user risk indicates a strong likelihood of compromise, warranting immediate mitigation[1].)
- Control – Access Action: Choose “Require password change (self-service password reset) with MFA”. In Azure AD interface, this is achieved by requiring the user to perform a secure password change. Practically, when a High risk user signs in, they will be forced through an MFA prompt and then directed to the password reset flow[1]. Using self-service password reset (SSPR) in tandem with Entra ID Protection allows the user to pick a new password after proving their identity with MFA. This one-two step is crucial: the MFA ensures the person changing the password is the legitimate account owner, and the password reset kicks out any adversary who might have stolen the old password. According to Microsoft, a secure password change is the only way to fully remediate a high user risk short of disabling the account[1]. Ensure that SSPR is enabled for your users and, if your identities are synced from on-premises AD, that password writeback is turned on so the new password flows back to AD[1].
- Enforce and Notify: Turn this policy On and consider enabling the option to notify users (and admins) when an account is flagged or when a reset is required. The Identity Protection settings can optionally send the user an email like “Your account may be compromised; you were required to change your password.” This can reinforce security awareness.
Pilot Testing and “Report-Only” Mode:
Before rolling out these risk policies tenant-wide, it’s prudent to test their impact. Azure AD Conditional Access policies offer a Report-Only mode which logs policy matches without actually enforcing them[6]. You can enable your new policies in report-only first. Then simulate sign-in scenarios or simply watch for a few days. Microsoft provides an “Impact Analysis of risk-based policies” workbook in Azure AD – this tool shows how many user logins would have been interrupted by your new policies, helping predict disruption[6]. Use this data to adjust as needed. For instance, if you see many routine logins from a particular country being marked Medium risk (perhaps because that country’s IP ranges aren’t in your “trusted locations”), you might add a named location or adjust sensitivity to avoid excessive MFA prompts[6]. You could also pilot the policies by enabling them for a small group (e.g. IT team or a specific department) before global rollout. This allows you to refine the configuration and ensure the self-remediation process is smooth (e.g. verify that users can complete MFA or SSPR as required). Once confident, switch the policies from report-only to On for everyone.
Exclude or Adjust for Special Accounts:
Double-check that your exclusions are in place so that critical accounts won’t be inadvertently locked. Ensure the break-glass admin accounts are excluded from both the sign-in risk and user risk policies[1]. Those accounts should have very strong static passwords and ideally hardware-based MFA, but they must remain accessible even if your policies misfire. Also, for any service accounts or automation accounts that must perform interactive logins (ideally none, but reality might differ), consider excluding them or better yet converting them to use app-based authentication that isn’t subject to user risk checks[1]. The goal is to avoid scenarios where a background process fails at 3am because it was blocked by an MFA prompt it cannot handle. By now, your policies should be finely tuned to target real user identities and interactive sign-ins.
Enable Risk Event Notifications:
In the Entra ID Protection settings, configure notifications so your IT administrator(s) know immediately if something is amiss. You can enable “Users at risk detected” alerts, which will send an email to specified admins whenever a new high-risk user is detected (i.e. when a user moves into the risky state)[5]. Additionally, turn on the Weekly Digest email report[5]. This provides a summary of all risky users and sign-in events over the past week, delivered to your inbox. For a small IT team, these emails are extremely helpful for staying on top of identity issues without having to constantly check the portal. Make sure the emails are set to go to a monitored address (e.g. your IT support group or security mailbox). By getting alerted ASAP when an account is flagged, you can respond faster – whether that means contacting the user to verify activity or starting an investigation if a breach is suspected.
Continuous Monitoring and Incident Response:
Once everything is configured and running, ongoing monitoring is essential. Regularly review the Risky sign-ins and Risky users reports in Entra ID Protection. Ideally, assign someone in IT to check these dashboards daily or get the alerts from step 9. When a risky sign-in is identified by the system and an MFA challenge was triggered, verify that it was the legitimate user who completed the MFA. (If a user reports “I kept getting MFA prompts I didn’t initiate,” that’s a red flag their account info is phished; you should elevate that incident.) For risky user alerts (high user risk), after the user has gone through password reset, you should still investigate the root cause – e.g., was their password found in a leaked database? Did they fall for a phishing email? This helps prevent future incidents. Mark events appropriately in the portal: you have options to “dismiss” a risk or “confirm compromised” for a user[5]. Dismissing or labeling helps train the detection algorithms over time and clears the dashboards once addressed. In cases where a risk was detected but you determine it was a false positive (e.g. an employee on vacation triggered atypical travel), you can confirm sign-in safe in the portal[5] to resolve the alert. On the other hand, if an actual breach occurred, you’d “confirm compromised” so the system learns from that. Having an incident response plan for identity threats is wise: define steps for what IT should do if a high-risk user alert comes in (such as contacting the user, collecting sign-in logs, etc.). The tool will handle the immediate security (MFA or blocking), but follow-up is still needed to ensure the threat is fully eliminated (for example, malware cleanup if their device was infected).
Integrate with Other Security Tools (Optional Advanced Step):
To get the most out of identity risk data, consider integrating Entra ID Protection with your broader security operations systems. Microsoft provides connectors to export risk detection logs to Azure Monitor, Microsoft Sentinel, or even third-party SIEMs via Event Hubs[5]. For an SMB, if you have a security monitoring service or an IT provider watching your systems, feeding them these logs can be highly useful. It allows correlation of identity threats with, say, network or endpoint alerts (this aligns with the emerging practice of Identity Threat Detection and Response). For example, if Sentinel is ingesting Identity Protection logs, it could automatically flag when the same user who had a risky sign-in also had an abnormal file access, indicating a bigger incident. At minimum, even if you don’t have a SIEM, you can use the Microsoft 365 Defender portal which aggregates alerts from across Microsoft’s security products. Identity Protection alerts and user risk info surface there as well[5], so your view of threats is unified. This integration ensures that nothing falls through the cracks: your identity protection system becomes a core part of an end-to-end security defense.
Maintain and Improve (Continuous Security Posture Management):
Security is not a one-and-done task. Continuously evaluate your identity protection setup:
- Adjust Policy Settings as Needed: Over time, you might decide to tighten policies (for instance, if you find that even some Medium-risk sign-ins in your case are nearly always malicious, you could elevate controls for those). Or you might loosen things if users find it too hard to work (e.g., if you set the threshold to Low risk and got flooded with MFA prompts, consider raising to Medium as recommended). Microsoft’s guidance is to balance security and usability[1], so periodically review if your balance needs tweaking. The threat landscape can change too – new attack patterns might lead Microsoft to introduce new risk detection types, which you can then incorporate.
- Expand Scope: If initially you only rolled out to a subset of users (common for pilot), make sure to cover all accounts, including new hires. Identity Protection should become a standard part of your user provisioning: every new user is immediately put under these protections (after they register for MFA).
- Monitor Metrics: Look at metrics like number of risky sign-ins per week, number of accounts flagged, etc. Ideally, these should trend down or remain low as your security posture improves. If you see spikes, investigate why. Microsoft Entra ID Protection also offers an Azure Workbook for Identity Protection that can show trends and patterns overtime[6] – use these insights to identify areas of concern (e.g., repeated password spray attempts) and address them (maybe by implementing stronger password policies or additional training).
- Stay Informed on Updates: Microsoft regularly updates Entra ID Protection with new detections and features (for example, new AI enhancements that catch novel attack patterns, or improvements in accuracy). Keep an eye on the Microsoft 365 roadmap or the Entra release notes so you can enable new features or adjust your strategy. For instance, if a new “session anomaly” detection is added, you might start seeing a new type of risk event – knowing what it is will help you respond correctly.
- Periodic Testing: Conduct periodic simulated attacks in a controlled manner to test your defenses. For example, use Azure AD sign-in logs to simulate an impossible travel (log in from two distant locations using a test account) and see if it’s caught and how your team handles it. Microsoft even suggests this kind of simulation to test your investigation process[6]. Tabletop exercises for an identity breach scenario can also ensure your team stays prepared.

By following these steps, an SMB can confidently deploy Microsoft Entra ID Protection and achieve a significantly heightened security posture for user identities. In essence, you will have set up an automated sentinel that watches over your accounts day and night, with policies tailored to respond to the slightest hint of danger.

Best Practices for Monitoring and Managing Alerts

Once Entra ID Protection is in place, effective monitoring and alert management will ensure you get maximum value from it:

Enable Admin Notifications: As noted, always turn on the built-in alerts for risky users[5]. Make sure these notifications reach the people who can act (e.g., don’t send them to an unmonitored mailbox). For SMBs, you might route them to an external IT service provider or a mobile alert to on-call staff if you have that setup. Quick awareness is key; an admin who promptly gets the “User XYZ is at high risk” alert can immediately start remediation (and potentially prevent misuse of that account before the attacker does more harm).
Use the Weekly Digest: The weekly email summary is a convenient way to keep leadership or IT management informed of identity threats without digging into the portal[5]. This can be used in security review meetings to discuss trends (e.g., “We had 3 high-risk sign-ins this week, all password spray attempts – maybe time to educate users on not using common passwords”).
Regular Report Reviews: In addition to reacting to alerts, set a schedule (say, every Friday) to review the Risky Sign-ins report in the Entra portal. Look at all Medium and High events that occurred. Verify that for each, the system’s response was appropriate and the user successfully completed any challenges. This report can sometimes reveal attempts that were thwarted without you noticing – e.g., an attacker tried to log in as an employee from a foreign IP, got blocked by MFA, and gave up. It’s valuable to be aware of these attempts as they may presage targeted attacks. Likewise, review Risky Users regularly to see if any user’s risk level is accumulating. Multiple low-risk events might not trigger a policy but could indicate a user being probed by attackers.
Integrate with a SIEM or Log Analytics (if possible): If your organization uses a SIEM (Security Information and Event Management) tool or even Azure Sentinel (now Microsoft Sentinel), ingest the Identity Protection logs into it[4]. This allows you to set up custom alert rules and dashboards. For example, your SIEM could correlate a risky sign-in with a flood of denied emails on that account, suggesting the account was also used in spam – a broader incident. Even for SMBs, Microsoft Sentinel offers free ingestion of Azure AD logs in many cases, so it could be worth enabling if you have Azure credits or an E5 license. At minimum, archive the logs (Azure AD allows sending logs to a storage account or Log Analytics workspace) for compliance and historical analysis[5] – by default Azure AD might only retain sign-in data for 30 days.
Investigate Alerts Thoroughly: Whenever you get a high-risk alert, treat it as a potential security incident. This means:
- Contact the user in question (out-of-band, like by phone) to verify if recent sign-in activity was them. If not, assume the account was compromised.
- Check if the user’s device might be infected (if a sign-in risk came from malware-linked IP, for instance, scan their PC).
- If a third-party breach exposed their password (leaked credentials risk), ensure they not only reset the Azure AD password (which the policy does) but also that they haven’t reused that password elsewhere (common with users – one breach can lead to multi-site compromise).
- Document what happened and how it was resolved for future reference.
- If false positives happen (user was flagged but actually it was them traveling), mark the event as “Dismissed” or user “Confirmed safe” in the portal[5]. Over time this feedback can reduce noise.
Leverage Microsoft Defender for Cloud Apps: Microsoft’s Defender for Cloud Apps (formerly MCAS) has anomaly detection policies that can complement Entra ID Protection. It can detect things like impossible travel by itself and also provides an investigation toolset[6]. If you have access (included in some licenses), use it to cross-check and investigate account activity around the time of the risky sign-ins. This might show if the account accessed unusual files or if there are other cloud app alerts for that user, giving a fuller picture of the threat.
Keep Administrators’ Accounts Extra Secure: Monitor admin accounts with even greater scrutiny. It’s wise to have dedicated admin accounts separate from user accounts and not used for everyday email/browsing. Those admin accounts should probably be excluded from general policies and instead have stricter policies (like requiring MFA every login, not just when risky, and maybe hardware token only). Also, any risky sign-in on an admin account, even Low, should be taken very seriously. SMBs typically have very few global admins, so you can manually keep an eye on those accounts’ sign-in logs outside of the normal dashboards.

In short, proactive monitoring and a defined process to handle alerts will ensure that Identity Protection’s signals result in real security outcomes (like blocked attacks and mitigated breaches) rather than just being background noise. The good news for SMBs is that the system does a lot automatically – your job is mainly to follow up intelligently on what it surfaces.

Integration with Other Security Tools and Services

One of the strengths of Microsoft Entra ID Protection is how it can tie into a broader security ecosystem, which is beneficial even for smaller businesses:

Conditional Access & Zero Trust: The risk-based policies from Entra ID Protection are a key component of a Zero Trust approach. They integrate with Azure AD Conditional Access, as we configured, to ensure that no access is granted without evaluation of context and risk. This means Identity Protection works in concert with other Conditional Access conditions like device compliance or location. For example, a device that fails compliance and has a risky sign-in could trigger a stricter block. By using Identity Protection signals in Conditional Access, SMBs get a dynamic defense that adapts to real-time conditions[1].
Microsoft 365 Defender Suite: In a Microsoft 365 E5 environment, Identity Protection feeds into the Microsoft 365 Defender unified incident portal. This allows alerts about risky users or impossible travel logins to show up alongside things like Defender for Endpoint’s malware alerts or Defender for Office 365’s phishing detections. An SMB running an E5 Security bundle can therefore have a single pane of glass for threats, where an attack campaign that involves stealing a password and then attempting to log in can be seen and stopped across endpoints and identities. The integration is seamless since it’s all Microsoft – the Defender portal will automatically correlate a risky sign-in with, say, an OAuth token anomaly if those are part of the same incident.
SIEM and XDR Solutions: As mentioned, Entra ID Protection data can be exported to a SIEM. If the SMB is using Microsoft Sentinel, there’s an out-of-the-box connector for Azure AD logs (which include these risk events)[4]. Sentinel even has prebuilt workbooks and analytics for Identity Protection. In a scenario where an SMB has outsourced security monitoring to a provider, that provider can use these feeds to watch the customer’s identity security. For those using other XDR (Extended Detection & Response) platforms, Microsoft’s logs can be forwarded via standard syslog or API integration. The key point is, Identity Protection doesn’t lock your data in – you can stream it to any tool that helps you manage risk[5]. This is important if you, for example, work with a managed security service that isn’t constantly checking your Azure portal.
Third-Party Identity Solutions: Some SMBs might be running a mix of identity platforms (though this is less common). If you use Microsoft Entra ID in tandem with others (say, part of your apps use Okta or a legacy AD FS), note that Microsoft’s identity protection only covers Azure AD authentications. However, Azure AD can act as the federation or identity provider for many apps (including integrating with on-prem AD). A best practice is to centralize identities into Entra ID to take advantage of its protection everywhere. If consolidation isn’t possible, third-party tools like Silverfort or Defender for Identity (for on-prem AD) could extend similar risk-based monitoring to other systems, and you’d coordinate responses across them.

In summary, Entra ID Protection doesn’t exist in a vacuum – it serves as a critical piece of an SMB’s layered security defense. Its insights can trigger responses in other systems (like restricting session access in SharePoint via Conditional Access, or alerting a SOC analyst via Sentinel) and vice versa. By integrating these tools, an SMB can achieve security coordination typically seen in much larger enterprises.

Common Challenges for SMBs & How to Mitigate Them

Implementing advanced security like Entra ID Protection can come with challenges, especially for smaller organizations. Here are some common hurdles SMBs face and ways to address them:

Licensing and Cost: Many SMBs operate on tight budgets, and advanced security features often require premium licenses. Entra ID Protection needs Entra ID P2 (often obtained via Microsoft 365 E5 or E5 Security add-on). This can seem costly if you’re currently on a basic license. Mitigation: Consider the Microsoft 365 E5 Security add-on for Business Premium subscribers, which bundles Identity Protection along with other security tools at a discounted rate (up to 57% savings compared to buying standalone products)[2]. This bundle can be cost-effective, giving you enterprise-grade security for a fraction of what a breach would cost. Alternatively, you can license just the users who handle the most sensitive data with P2, as a starting point. Microsoft also frequently offers trials or partner programs that SMBs can leverage to evaluate the benefits before fully investing.
Limited IT Expertise: SMB IT teams might have little experience with Azure AD Conditional Access or interpreting risk reports. Navigating new security concepts can be daunting. Mitigation: Microsoft provides guided setup wizards and templates – for instance, there are preset Conditional Access templates for “Protect against risky sign-ins” that you can use instead of building policies from scratch. Also, invest in admin training: Microsoft Learn has free modules on Entra ID Protection, and there are numerous community tutorials. Engaging a Microsoft partner or consultant for the initial deployment can be wise; they can help configure the system optimally and coach your team on managing it day-to-day. Once set up, the ongoing maintenance is relatively low-effort. Additionally, use the built-in “Report-Only” mode to safely experiment with policies without breaking anything[6],[1]. This helps build confidence and understanding before you enforce changes.
User Resistance and Awareness: Employees might be unaccustomed to MFA or might get alarmed by being forced to change their password due to a “security risk” alert. Without framing, these security measures could cause pushback (“why do I suddenly need my phone to log in?!”). Mitigation: Communication and training are key. Explain to staff why MFA and new sign-in policies are important, perhaps citing the same stats – e.g., “Password attacks are stopped 99% of the time by MFA[9], so this will protect you and the company.” Provide a quick reference or training session on how to use the Authenticator app or what to do if they get an unfamiliar MFA prompt. Emphasize that if they ever receive an MFA challenge that they didn’t initiate, they should deny it and notify IT – this is exactly Identity Protection at work alerting us that something might be wrong. By making employees part of the solution (security-conscious users) rather than inconveniences, you’ll get better cooperation. Also, try to make the MFA onboarding easy: for example, choose authentication methods that your users find convenient (Microsoft Authenticator push notifications tend to be easier than typing codes from SMS).
False Positives and Account Lockouts: A big concern is always “Will this lock out my CEO when they travel?” or “What if legitimate activity is flagged and disrupts work?” Overly aggressive settings could indeed interrupt users unnecessarily. Mitigation: Start with Microsoft’s recommended risk levels (Medium for sign-in, High for user)[1] which are designed to minimize false positives. Use named locations to mark your office IPs or known good ranges as trusted, which can reduce false risk detections for users in those locations[1]. Always have a couple of break-glass accounts as mentioned, so you can quickly unlock things if needed. Monitor the impact analysis and adjust thresholds if you see too many prompts. Remember, you can choose “allow MFA self-remediation” rather than “block” in policies to give legitimate users a chance. Most SMBs find that once initial kinks are worked out, disruptions are very rare – the policies target genuinely suspicious events. It’s a good practice to run new policies in report-only mode during a business downtime (like a weekend) and maybe even intentionally have a user log in from a new location to simulate the effect. This way you’re not surprised during a critical work hour.
Managing Password Resets and MFA Support: If a user gets flagged high risk and must reset their password, they may need guidance, or if they are blocked because they weren’t registered for MFA, IT might need to step in. This can create support overhead. Mitigation: Enforce the MFA registration policy (Step 4 above) well in advance so no one is caught unregistered in a crisis[6]. Also, enable self-service password reset (SSPR) for all users in Azure AD (if you haven’t) so that the password change process is self-service and doesn’t require calling IT. Test the end-to-end flow as an ordinary user: experience the MFA prompt and SSPR, so you can document a quick “What to do if you’re asked to change your password” help article for your team. By making the remediation user-friendly and self-contained, users can help themselves in most cases, and IT only needs to handle truly stuck cases.
Coverage of All Identities: Some SMBs may have certain accounts or systems not integrated with Azure AD (like a legacy line-of-business app with its own login). Those accounts won’t be protected by Entra ID Protection. Mitigation: Try to unify applications under Azure AD authentication if possible (using Azure AD Single Sign-On or app proxy), so that Identity Protection can monitor those sign-ins too. For on-premise Active Directory environments, consider using Microsoft Defender for Identity (which is an on-prem AD monitoring tool formerly known as Azure ATP) to catch things like lateral movement or abnormal on-prem login behavior. While not the same as Identity Protection, it complements it by watching over domain controller activity. In summary, try to eliminate “blind spots” where users might be logging in without the benefit of risk assessment.

By anticipating these challenges and planning for them, SMBs can avoid common pitfalls and smoothly implement Identity Protection. The result is a stronger security posture with minimal business disruption.

Recommended Settings for Maximum Protection

To summarise the ideal configuration (balanced for strong security and practicality) for Microsoft Entra ID Protection in an SMB scenario, here are the recommended settings and policies:

Multi-Factor Authentication: Enable MFA for everyone. Ideally require MFA on all user sign-ins using Conditional Access or Security Defaults (at least for any access from outside the trusted office network). This baseline significantly reduces risk[9]. At the very least, ensure every account is enrolled in MFA so that risk policies can invoke MFA when needed[6].
User Risk Policy: High user risk -> Require password change (with MFA). This means if Entra ID Protection deems an account likely compromised, the user must prove identity via MFA then immediately perform a secure password reset[1]. This setting maximises security by neutralising leaked or stolen passwords promptly. Lockout vs. Self-remediation: Allowing the user to reset password (self-remediate) is recommended over outright blocking the account, because it fixes the issue and lets the user continue working securely[1]. Only in extreme cases or very sensitive roles might you choose to fully block until an admin can investigate.
Sign-In Risk Policy: Medium or High sign-in risk -> Require MFA. This covers the gamut of suspicious login attempts from medium upwards[1]. Requiring multi-factor auth will stop most automated attacks (password sprays, token replay, etc.) since the attacker won’t have the second factor. For High sign-in risk, you could opt to block login entirely, but the user experience trade-off usually isn’t worth it – a successful MFA on a high-risk sign-in will serve as proof-of-life that it’s really the user. Blocking is recommended only if, for example, you’re in a highly regulated environment or have seen targeted attacks where even MFA was at risk. For most SMBs, MFA on medium/high sign-in risk is the sweet spot.
MFA Registration Policy: Enable for All Users. This ensures nobody is left without an MFA method. Set it such that new hires are prompted to register within their first login or two. This guarantees your entire tenant is covered for step-up authentication when needed[6].
Trusted Locations: Define known safe locations (e.g., your office IP range, or partner networks) in Azure AD and mark them as trusted. Identity Protection uses these to reduce false positives (sign-ins from trusted locations may be considered lower risk)[1]. But be cautious: don’t trust too broad a range (never trust “everywhere in my country” – that defeats the purpose). Typically, only corporate network egress IPs merit this. For maximum protection, you might not trust even your office if attackers could VPN from there, but most choose to trust their own office to avoid constantly MFA-ing on the internal network.
Notifications: Turn on “Users at risk detected” admin alert and Weekly Digest[5]. Configure at least one admin (preferably a small group) to receive these.
Policy Scope and Exclusions: Apply policies to All Users for broad protection. Exclude only the break-glass emergency accounts and perhaps service principals/bots that can’t do MFA[1]. Everyone else—including executives—should be in scope. Often, execs are prime targets, so do not exempt them; instead, personally assist them in setting up MFA on multiple devices for redundancy. Maximum protection means no user is above the policy.
Device Compliance (optional): If using Intune or device management, consider a Conditional Access rule to require devices to be compliant or hybrid-joined for sign-ins, in addition to the risk policies. This adds another layer (only healthy devices can sign-in). While not part of Identity Protection per se, it compliments it by mitigating scenarios like a legitimate user on a malware-infected device. This would force device cleanup as part of accessing resources[8].
Use of FIDO2/Phishing-Resistant MFA: For the truly security-conscious SMB, you can adopt passwordless and phishing-resistant authentication methods (such as FIDO2 security keys or certificate-based authentication). These are strongly recommended by Microsoft for high security scenarios[8]. Such methods are immune to phishing and man-in-the-middle attacks that can sometimes circumvent text-message MFA. While this goes beyond Identity Protection settings, using these methods means many “risky sign-in” types (like password spray or replay) are completely eliminated, because no password is being presented to steal. If it’s feasible in your organization, this is a future-proofing step towards maximum identity protection.
Periodic Review: Keep the policies in Report-Only mode for a week every time you change them significantly, to gauge impact. Also, review your Identity Secure Score (in Azure AD) which will highlight if any recommended settings are not in place. For instance, it will remind you if MFA is not required for admins, etc., which you should address for maximum security.

By adhering to the above settings, an SMB will be aligned with Microsoft’s best practice recommendations and operating at a high level of security maturity for identity protection. These configurations ensure that any sign-in out of the ordinary is challenged or stopped, and any account that shows evidence of compromise is swiftly locked down and recovered. In effect, even if attackers obtain a user’s password (through phishing, brute force, or leak), they’ll hit a wall of MFA prompts and automated mitigations that make it extremely difficult to progress further.

Ensuring Continuous Improvement in Security Posture

Cybersecurity is an ongoing journey. After deploying Entra ID Protection, SMBs should adopt a cycle of continuous improvement for their identity security:

Learn from Incidents: Treat each security incident or even minor alert as a learning opportunity. If a user’s credentials were compromised, analyze how (phishing email? weak password? lack of user training?). Use that insight to improve – perhaps deploy a phishing simulation training for users, or implement passwordless sign-in to remove passwords altogether in the future. If you encounter false positives, feed that back into adjusting risk policies or trusted locations as discussed. Over time, this fine-tuning makes the system more accurate and your responses more efficient.
Stay Updated on Threats: The threat landscape evolves – new phishing techniques or attack vectors emerge. Microsoft will update the detection algorithms (often behind the scenes in Entra ID Protection – for example, they’ve added real-time threat intelligence detections for emerging attack patterns). Keep an eye on Microsoft Security blogs or Entra product announcements for enhancements like these. Whenever new detection types are introduced, there might be new data in your reports or new options in policies (for instance, “token theft” detection might start showing up). Embrace these improvements and consider if your policies need to adapt.
Utilize Secure Score: Microsoft Secure Score (and the subset Identity Secure Score) in the compliance center gives you a checklist of recommended actions. This can highlight areas for improvement – e.g., it will suggest enabling MFA for all users (if not already), or ensuring admin accounts have additional protections. Regularly reviewing Secure Score is a good practice; treat it like a credit score for your security. Increasing it often aligns with better protection. Many of the steps we’ve discussed (like requiring MFA, password reset for risky users) directly contribute to a higher Secure Score.
User Feedback Loop: Gather input from users after a few months of the system running. Are they finding the experience acceptable? Did anyone have trouble with MFA while traveling or any other issues? Sometimes frontline workers or frequent travelers can provide insight into scenarios you might not have tested. Use this feedback to maybe adjust your named locations or have IT proactively reach out to heavy travelers to advise them (e.g., “Let us know before you go overseas, we can pre-authorize your device or be on standby to assist if you get locked out.”). While security is paramount, understanding user experience helps ensure the controls don’t hinder business operations.
Regular Training and Drills: Conduct refresher security awareness training focusing on identity threats. One idea is running a drill: send an email to all staff reminding them, “If you get an unexpected MFA prompt on your phone, do NOT approve it – it could be an attacker, and our system will catch it. Always report such events.” You could even simulate an alert (with permission) to see if staff follow procedure. This keeps everyone vigilant and reinforces that the technology and the people together form the defense. Also, ensure any new employees get an onboarding briefing about the sign-in security measures in place.
Periodic Policy Audits: Every 6-12 months, review your Entra ID Protection policy settings. Things to check: Are the right users included/excluded (any new service accounts that need exclusion, any new user groups that need inclusion)? Are the contact emails for alerts up to date (in case personnel changed)? Has your organization’s risk tolerance changed (maybe you want to now enforce even stricter controls if the threat level in your industry went up)? These periodic audits keep the configuration aligned with your current business and threat environment.
Measure and Celebrate Success: Track metrics such as “number of account compromises in the last year” and see if it’s decreased after implementing Identity Protection. Many SMBs find that before, they had several phishing-related account breaches a year, and after deploying these controls, that drops to near-zero. Highlighting this success to leadership is important – it validates the investment in security. It can also justify further improvements or budget (for example, showing that “blocking legacy authentication and enforcing MFA cut breaches by 95%” might persuade stakeholders to fund other security projects). For the IT team, it’s a morale boost to see that the systems they implemented are actively thwarting threats daily (the Risky Sign-in report is great evidence of that – “we stopped 50 suspicious login attempts this quarter that could have led to a breach!”).

The goal is to foster a culture of continuous security enhancement. Microsoft Entra ID Protection gives you a platform that will grow and adapt with you – as Microsoft updates it and as you refine your policies. By continuously engaging with the tool, training your users, and adjusting to new challenges, your SMB can maintain a resilient security posture year after year.

Compliance Considerations for SMBs Using Identity Protection

For many small and mid-sized businesses, complying with industry regulations or cybersecurity insurance requirements is as critical as security itself. Using Entra ID Protection can aid in compliance in several ways, but there are a few things to keep in mind:

Regulatory Requirements: Many regulations (like GDPR in the EU, HIPAA for healthcare, PCI DSS for credit card handling, etc.) require organizations to protect access to systems and detect/respond to breaches. By implementing Entra ID Protection’s controls (especially MFA and automated risk response), you are addressing controls such as “use multi-factor authentication for remote access” and “establish a process to identify and mitigate compromise of credentials.” This can help demonstrate compliance. Furthermore, Microsoft Entra ID is itself compliant with major standards – it adheres to GDPR requirements for data handling, and Microsoft is SOC 2, ISO 27001, and FedRAMP certified for Azure AD services[4]. This means using Entra ID doesn’t introduce compliance issues; it’s a vetted service.
Data Residency and Privacy: Entra ID Protection will process data about user sign-ins, including IP addresses, device info, and location (approximations). This might be considered personal or sensitive information in some jurisdictions. Microsoft handles this data under their online services data privacy terms. SMBs in certain sectors or regions should be aware where this data is stored (generally in the region of your Azure AD tenant, often U.S. or EU datacenters) and who has access. For most, this is not a concern, but if you have specific data residency needs, you might need a tenant in a particular geography. Check Microsoft’s documentation on data storage for Azure AD. Generally, leveraging a well-managed cloud service like Entra ID Protection will help with compliance because Microsoft builds in a lot of privacy safeguards.
Audit Logging and Retention: Compliance standards often require retaining security logs for a certain period (90 days, 6 months, or even longer for audit trails). By default, Azure AD sign-in logs (which include risk info) are kept for 30 days in the portal. If you need longer retention, you should export the logs to an Azure Storage or Log Analytics workspace[5]. For example, setting up diagnostics settings to send logs to an Azure Storage account can let you retain data for years (to meet, say, a 1-year audit log retention policy under SOC 2 or similar). This is a step to consider during deployment if compliance is a driving factor. Additionally, if you ever have an audit, you’ll want to be able to produce evidence of your controls – the existence of the Conditional Access policies, the lists of risky sign-in events (with outcomes), etc., can be shown as part of compliance audits.
Access Control Policies Documentation: Document your risk policies and why they are configured as such. An auditor might ask, “How do you ensure only authorized individuals access sensitive data?” You can then show that “We have MFA enforced for risky logins and automatic password resets on any sign of compromise, as documented in Policy X” – this demonstrates a proactive security posture. The risk policy configuration screen (or your own write-up of it) can serve as evidence here.
User Consent and Communication: In some jurisdictions (or under internal policy), users must be informed that their logging data is being collected and monitored for security. Include a note in your employee handbook or new hire orientation that states accounts are monitored for anomalous sign-ins as part of security – basically an FYI that “for your safety and the company’s, we keep an eye on sign-in locations, times, etc., and will take action if something looks malicious.” This transparency can help with privacy compliance and avoid surprises.
Separation of Duties: If your industry cares about who can do what (for example, SOX compliance might want separation between those who manage accounts and those who approve access), note that Entra ID Protection has separate role capabilities like Security Reader vs Security Administrator[5]. You can use these roles to ensure no single person has too much control. For instance, one person could review reports (Security reader) while another can change policies (Security admin). In very small orgs this might both be the same person, but the capability exists if needed.

In summary, Microsoft Entra ID Protection is a compliance-friendly solution that can actually strengthen your compliance posture by enforcing key controls (MFA, account monitoring, etc.). Just remember to handle log data retention and documentation in alignment with whichever rules you follow. By integrating these compliance considerations into your deployment, you’ll not only be more secure but also audit-ready.

Training Staff to Use Identity Protection Effectively

Technology is only as effective as the people using it. To get the most protection out of Entra ID Protection, both IT administrators and regular end-users should receive some training and guidance:

Administrator Training: Your IT staff or service provider managing Entra ID Protection should complete some formal training on Azure AD security features. Microsoft offers free Learn modules (e.g., “Implement risk-based Conditional Access in Azure AD” or “Manage identity security posture”). There are also video tutorials – for example, Microsoft’s YouTube channel has a 6-minute guide on setting up Entra ID Protection. Ensure admins know how to interpret the risk reports, how to investigate a risky sign-in (like looking at the sign-in logs for that time, checking device info), and how to manually force a password reset or block an account if needed. They should also practice using the Azure AD admin portal or Graph PowerShell to mark events (confirm compromised, etc.)[5]. If you have a backup admin, include them in training so there’s not a single point of failure. Consider scenario-based drills: e.g., “User Jane is flagged as high risk. Show how you’d respond.” This builds confidence that when real incidents happen, the team will know what to do.
Helpdesk/Support Training: If you have a helpdesk or an IT support person who interfaces with end-users, train them on the typical user issues related to these security features. Common ones: “I got an MFA prompt on my phone but I wasn’t logging in” – support should instruct them to deny it and change password immediately (potential attempted breach). Or “I can’t sign in, it says my account is locked or requires additional verification” – support should recognize this might be Identity Protection kicking in, and they can assist the user through the MFA or SSPR process (perhaps verifying their identity via alternate method if needed). Essentially, support should be aware that these policies exist and be ready to guide users who hit a roadblock due to security (rather than just assuming it’s a generic login issue).
End-User Education: While end-users don’t directly operate Identity Protection, their behavior has a huge impact on its effectiveness. Educate users on basic digital hygiene that complements Identity Protection:
- Embrace MFA: Ensure they understand how to use the Authenticator app or other MFA methods and encourage them to always complete MFA prompts promptly. Explain that sometimes they might be asked to MFA more often if something is unusual – and that’s for their safety. If they ever see an MFA prompt out of the blue, they should not approve it unless they themselves initiated a login. This single habit (never approving unexpected MFA requests) can stop a breach in its tracks.
- Phishing Awareness: Train users to be skeptical of emails or messages asking for passwords. Despite all tech, phishing is still a danger. If users can avoid falling for phishing, many risk events (like leaked credentials) will never happen. Perhaps run periodic phishing simulation campaigns to keep awareness high.
- Safe Travel Practices: If your employees travel or work remotely, teach them to use known networks or company VPNs. If they log in from a new country, Identity Protection will notice. This is fine, but they should be prepared for an MFA challenge. Also, if they inform IT about travel plans, IT can be extra vigilant around their account or even pre-authorize something if needed.
- Password Management: Encourage the use of strong, unique passwords (or passphrases) and/or password managers. Identity Protection will catch a lot, but prevention helps too. Remind them that if they reuse their work password on another site and that site is breached, our system will likely find out (through leaked credential detection)[7] – and they’ll be forced to change their work password anyway. So better to never reuse passwords between work and personal sites.
- Reporting: Foster an environment where users report suspicious activities. For instance, if they receive an email saying “Your account is locked, click here to verify” they should report it (likely a phishing attempt). Or if their phone shows repeated unknown MFA prompts, they should call IT. Users are the eyes on the ground; if they know what to look for, they become an asset in the security process.
Fire Drills and Tabletop Exercises: Conduct a simple tabletop exercise about an account compromise. Example: “An employee’s credentials were phished and an attacker tries to log in from Nigeria. Identity Protection flagged it and required MFA, which failed, then blocked the user. Now what do we do?” Walk through the steps with the team – checking logs, contacting the user, resetting password, scanning device, etc. This solidifies roles and actions. For a small business, this might just involve 2-3 people, but it’s still valuable to rehearse. It turns theoretical knowledge from training into practiced response.
Leverage Microsoft Resources: Microsoft provides user-facing documentation as well – like “What to do if you get an unusual sign-in notification” or guides on using Authenticator app. Provide these to your users via an intranet or email. Also, if your company has a periodic security newsletter or bulletin, include an Identity Protection corner – share stats like “We blocked X risky sign-ins this month – make sure to stay vigilant!” or a tip like “Did you know: You can use the Microsoft Authenticator app’s phone sign-in for easier and safer logins?” Keeping the topic in regular circulation helps users internalize it.

In summary, investing time in training both the guardians (IT staff) and the citizens (end-users) ensures that Microsoft Entra ID Protection operates smoothly and effectively. Users will be less likely to trigger risks (through better practices), and IT will be ready to swiftly handle the threats that do arise. Given that technology alone is not a silver bullet, this human element of preparedness is what elevates the security posture to the next level.

Resources and Support for SMBs

SMBs adopting Microsoft Entra ID Protection are not alone – there are plenty of resources and support options available to assist:

Microsoft Documentation: The official docs on Microsoft Learn are the first stop. Key articles include “What is Microsoft Entra ID Protection?” (overview)[5], “Plan an ID Protection deployment” (step-by-step guidance)[6], and “Configure and enable risk policies” (detailed policy setup)[1]. These documents have been referenced throughout this report and are updated by Microsoft regularly. Microsoft Learn also offers free modules and learning paths specific to Entra ID security that can walk administrators through interactive scenarios.
Community and Blogs: The Microsoft Tech Community has forums and blog posts where you can learn from others. For example, the Azure AD team and MVPs often post how-to guides, such as “Combatting risky sign-ins in Azure AD”, and share news about new features (the TechCommunity Identity blog is great for that). On the Community forums, you can ask questions and get answers from experts or other IT pros who have implemented similar solutions in SMB contexts.
Microsoft Support: If you have a Microsoft 365 subscription with support, you can open support tickets for assistance with Entra ID issues. For critical issues (like if a policy misconfiguration locked out many users), Microsoft support can help you regain access. They can also clarify how certain features work if documentation isn’t clear. For urgent security incidents, Microsoft has a Rapid Response team (though usually at additional cost or part of certain plans).
Microsoft FastTrack: For eligible subscriptions (usually 150+ licenses of Microsoft 365, including Business Premium or EMS), Microsoft’s FastTrack program offers deployment assistance. This could include guidance on setting up Conditional Access and Identity Protection. It’s worth checking if your tenant qualifies; even if not, sometimes Microsoft’s SMB support can provide abbreviated guidance.
Partner Support: Many SMBs work with Microsoft Partners or Managed Service Providers (MSPs) who specialize in Microsoft 365. These partners often have expertise in setting up security features like Entra ID Protection. If you have such a partner, use them – they might have a template deployment or prior experience to draw on. Partners can also provide managed security services, where they set up and even monitor the Identity Protection alerts for you as an outsourced security operations role.
Online Tutorials and Videos: Platforms like YouTube have both official and community-created tutorials. The Microsoft Security YouTube channel has short videos (e.g., “How to set up Microsoft Entra ID Protection”) that visually walk through the portal. Sometimes seeing the UI in a video helps more than reading text. Additionally, sites like Pluralsight or LinkedIn Learning may have courses on Azure AD and identity management that cover these topics in depth (useful if someone on the team wants comprehensive training).
GitHub and Samples: Microsoft often publishes sample scripts or configurations on GitHub. For instance, you can find Azure AD Conditional Access templates or scripts to export risk data via Graph API. The community might also have PowerShell modules that simplify exporting reports or adjusting policies in bulk. If you’re inclined to automate tasks (like automatically disabling accounts marked as high risk via script), you can find examples in developer communities.
Tech Support Communities: Apart from Microsoft’s own forums, communities like Spiceworks, Reddit (r/Azure or r/sysadmin), Stack Exchange, etc., have discussions. An SMB admin could ask, “Anyone implemented Azure AD Identity Protection? What to watch out for?” and crowdsource tips. Just be mindful to verify any advice with official sources, as environments differ.
Microsoft Secure Score portal: While not a direct “support” resource, the Secure Score tool in your tenant provides actionable guidance tailored to your setup. It’s like having a consultant give you a checklist: many Secure Score improvement actions for identity will lead you to enable certain features or policies (with links to how-to docs). Following Secure Score can step-by-step improve your use of Identity Protection and related features.

By leveraging these resources, SMBs can overcome knowledge gaps and troubleshoot issues quickly. Importantly, staying plugged in to Microsoft’s updates (via docs or community) means you’ll hear about new features – for example, if Microsoft introduces new policy options or detection categories, you’ll want to know and possibly implement them. The ecosystem around Entra ID Protection is rich, and even without a big internal IT team, an SMB can tap into this collective knowledge and support network to successfully secure their identities.

Comparison with Other Identity Protection Solutions

Microsoft Entra ID Protection is one of several identity security solutions on the market. How does it stack up, especially for an SMB considering alternatives? Below is a brief comparison highlighting differences:

Integration and Ecosystem: One of Entra ID Protection’s biggest advantages is that it’s built into the Microsoft Entra (Azure AD) ecosystem. If your business already uses Microsoft 365 or Azure, Entra ID Protection works out-of-the-box with your users, devices, and applications[4]. Competing solutions like Okta offer similar adaptive MFA and SSO capabilities, but they are third-party – to achieve the same depth of integration, you’d need to connect them into your Microsoft environment. For example, Okta or others can protect SaaS logins but would require extra configuration to protect Azure AD-connected services or feed signals to Microsoft’s security tools. In contrast, Microsoft’s solution can immediately enforce across Office 365 apps, Azure services, etc., and feed incidents to Microsoft’s SIEM and XDR systems[4]. For an SMB invested in Microsoft, sticking with Entra ID Protection means a unified platform rather than juggling multiple systems.
Threat Intelligence Data: Microsoft arguably has an unparalleled trove of identity threat intelligence – they analyze over 24 trillion signals daily between accounts and endpoints[5]. Entra ID Protection’s risk evaluations benefit from this breadth of data. Other identity providers (Okta, Google, Duo, etc.) also gather threat intel (like lists of malicious IPs or compromised passwords), but Microsoft’s visibility (including things like Windows device telemetry, global login trends, nation-state actor techniques) is a differentiator. This often means Microsoft can detect certain subtle attacks or new attack patterns quickly and globally. In practice, Microsoft’s machine learning might catch a brand-new phishing-based session cookie replay attack due to global signals, whereas a smaller vendor might not have seen it enough yet. Competitors, however, might integrate with specialist threat feeds or focus deeply on particular niches (e.g., some products excel at on-prem AD attack detection, which is outside Azure AD’s cloud scope).
Feature Set: In terms of core features, many leading solutions converge on similar offerings:
- Adaptive MFA: Both Entra ID Protection and others like Okta Identity Cloud can enforce MFA based on risk conditions. Okta has “Adaptive Multi-Factor Authentication” which similarly can challenge unusual logins. Microsoft’s implementation ties into Conditional Access which offers a wide range of conditions (device state, location, user group, etc.) in addition to risk[4], giving very granular control.
- Risky Login Detection: Microsoft enumerates specific risk detections (impossible travel, unfamiliar device, etc.). Other solutions have their own terminology, but e.g. Okta’s ThreatInsight can block logins from IPs seen in other Okta orgs as attacking, and Google Workspace will flag suspicious sign-ins to admins. Microsoft’s advantage is often the breadth of detections and the continuous improvement via AI. A third-party might not automatically force a password reset for leaked credentials; they might just alert an admin. Microsoft by design includes that as a policy option (user risk policy) and does the heavy lifting of finding those leaked creds through its partnerships with researchers[1].
- Self-Service Remediation: Microsoft allows the user to remediate (MFA or SSPR) which is relatively unique. Many competitors take a more binary approach (either allow or block the login). For instance, Okta or Duo will challenge for MFA on risk but generally won’t guide the user to change password – that would be an admin action externally. Microsoft’s philosophy of “challenge then require password change for certain scenarios” is a more automated recovery workflow. This can reduce IT intervention and downtime.
- Privileged Identity Management: While not exactly Identity Protection, worth noting – Microsoft Entra P2 includes PIM (just-in-time admin access) which complements Identity Protection by reducing standing admin privileges. Some competitors don’t have a built-in equivalent (you’d need an add-on product). This might be relevant if you’re comparing full identity security suites.
Usability and User Experience: An SMB must consider user experience. Microsoft’s solution leverages Microsoft Authenticator app and other standard MFA methods which users may already use for Office 365. The experience can be as simple as tapping “Approve” on a phone. Competitors also have good user experiences (Okta Verify app, Duo Push, etc. are similarly convenient). There isn’t a huge gap here, except that if users are already using Microsoft Authenticator for one thing, using it for everything makes life easier (versus having multiple authenticator apps).
Cross-Platform and Third-Party App Coverage: If your IT environment extends beyond Microsoft (for instance, lots of third-party SaaS or on-prem apps), Okta is known for its wide range of pre-built integrations, which can be a plus. Azure AD has a large gallery of integrated apps too, but some say Okta leads in easy integration for every app under the sun. However, Azure AD’s app integration catalog is very extensive and likely sufficient for most SMB needs, covering thousands of popular SaaS apps.
Cost Considerations: For cost, if you already have Microsoft 365 Business Premium, adding Azure AD P2 (via EMS E5 or Azure AD P2 standalone) might be cheaper than subscribing to an entirely separate identity service. Okta and Duo, for example, charge per user for their MFA/SSO services. If you’re not in the Microsoft ecosystem at all, those might be competitive. But for those in Microsoft 365, Azure AD Identity Protection often comes bundled as mentioned, making the marginal cost low[4]. Additionally, consolidating to one vendor (Microsoft) can reduce administrative overhead and potentially get volume discounts.
Vendor Lock-In vs Best-of-Breed: Some SMBs worry about putting all eggs in one basket (e.g., “Everything with Microsoft”). Microsoft’s integration is a double-edged sword: it’s super convenient if you use Microsoft services, but if you ever switch or have a multi-cloud strategy, a third-party like Okta might serve as a neutral identity layer. However, many SMBs find the benefits of an all-Microsoft approach outweigh this, especially since Microsoft Entra ID can also federate to other clouds/apps if needed.
Unique Features: Certain identity protection vendors offer unique features: for instance, CrowdStrike has an identity protection module focusing on on-prem AD attacks with things like honeytoken accounts; BeyondTrust or others offer advanced session monitoring. For pure cloud identity, Microsoft’s feature set is among the most comprehensive. But if an SMB has a heavy on-prem presence or wants a unified solution for on-prem and cloud, they might combine Entra ID Protection (for cloud) with Defender for Identity or other tools for on-prem AD, whereas some competitor might claim to cover both with one product.

In summary, Microsoft Entra ID Protection stands out for organizations already leveraging Azure AD – it provides native, intelligent risk-based security that’s hard to beat in that context, especially given Microsoft’s broad signal intelligence and integration. Competing solutions offer similar adaptive authentication and might be better if you are multi-cloud or not using Microsoft for primary identity, but they could require more integration effort. For an SMB using Microsoft 365, Entra ID Protection is usually the most logical and cost-effective choice to protect identities, as it extends the capabilities of the platform you already own. It’s also backed by Microsoft’s continuous investments in security (notably, Microsoft is a leader in identity and access management in analyst rankings). The convergence of IAM and security (ITDR) is something Microsoft is heavily investing in[3], ensuring that with Entra ID Protection, you’re getting state-of-the-art protection that is likely to evolve and improve in step with emerging threats.

Conclusion:
Microsoft Entra ID Protection can significantly bolster the security of SMBs by providing intelligent, automated protection against identity-based threats. By enabling its risk policies and following best practices as outlined, even a small organization can achieve a level of identity security on par with large enterprises – stopping account compromise attempts in real time and minimizing potential damage. The key to success is a combination of the right technical configuration and user awareness/training. With both in place, SMBs can confidently embrace modern cloud services and remote work, knowing that their user accounts are under robust protection. Entra ID Protection, as part of a broader defense-in-depth strategy, ensures that one of the most vulnerable parts of your security (user credentials) is continuously monitored and shielded by world-class intelligence. The result is fewer breaches, less operational disruption, and a safer environment to conduct business in an era of ever-evolving cyber threats. [2][1]

References

[1] Risk policies – Microsoft Entra ID Protection | Microsoft Learn

[2] Highlighting the importance of securing your business during National …

[3] Microsoft identity threat detection and response combines IAM and XDR …

[4] Okta vs Azure AD: In-Depth Feature Comparison

[5] What is Microsoft Entra ID Protection?

[6] Plan a Microsoft Entra ID Protection deployment – Microsoft Entra ID …

[7] What is Azure Identity Protection, and what benefits does it provide …

[8] Microsoft Entra ID: Enhancing identity security for US agencies …

[9] Improve identity strategy with Microsoft | Microsoft Security Blog

CIA Brief 20250517

Microsoft 365 Copilot: Your time and project management advisor –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/microsoft-365-copilot-your-time-and-project-management-advisor/4413166

Copilot on Windows: “Hey, Copilot!” begins rolling out to Windows Insiders –

https://blogs.windows.com/windows-insider/2025/05/14/copilot-on-windows-hey-copilot-begins-rolling-out-to-windows-insiders/

See your day at a glance with the new Calendar app –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/see-your-day-at-a-glance-with-the-new-calendar-app/4412492

Defender for Endpoint successfully passes the AV-Comparatives 2025 Anti-Tampering Test –

https://techcommunity.microsoft.com/blog/microsoftdefenderatpblog/defender-for-endpoint-successfully-passes-the-av-comparatives-2025-anti-tamperin/4414153

Print Documents and Files to OneNote for Smarter Saving, Searching, and Annotating –

https://techcommunity.microsoft.com/blog/microsoft_365blog/print-documents-and-files-to-onenote-for-smarter-saving-searching-and-annotating/4410959

Improve communication with Microsoft Copilot and other Microsoft 365 tools –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/improve-communication-with-microsoft-copilot-and-other-microsoft-365-tools/4413165

Start, Fresh — Redesigning the Windows Start menu for you –

https://microsoft.design/articles/start-fresh-redesigning-windows-start-menu/

SharePoint in the Era of AI: Spring 2025 Updates –

https://techcommunity.microsoft.com/blog/spblog/sharepoint-in-the-era-of-ai-spring-2025-updates/4411598

Risk-based Recommendation for SOC Optimization –

https://techcommunity.microsoft.com/blog/MicrosoftSentinelBlog/risk-based-recommendation-for-soc-optimization/4413041

What’s New for Communicators at the Microsoft 365 Conference –

https://techcommunity.microsoft.com/blog/microsoft_365blog/what%E2%80%99s-new-for-communicators-at-the-microsoft-365-conference/4411247

Fulton County Schools: Empowering Learners with Copilot Chat –

https://www.youtube.com/watch?v=cNOVAC605lE

Marbled Dust leverages zero-day in Output Messenger for regional espionage –

https://www.microsoft.com/en-us/security/blog/2025/05/12/marbled-dust-leverages-zero-day-in-output-messenger-for-regional-espionage/

Getting Started with the New Purview eDiscovery (E3) –

https://techcommunity.microsoft.com/blog/microsoft-security-blog/getting-started-with-the-new-purview-ediscovery-e3/4412354

Choosing between Microsoft Defender Experts for Hunting and Microsoft Defender Experts for XDR –

https://techcommunity.microsoft.com/blog/microsoftsecurityexperts/choosing-between-microsoft-defender-experts-for-hunting-and-microsoft-defender-e/4410208

The Power of a Unified SIEM+XDR IdentityInfo Schema –

https://techcommunity.microsoft.com/blog/microsoftsentinelblog/the-power-of-a-unified-siemxdr-identityinfo-schema/4410824

Helping retailers and consumer goods organizations identify the most valuable agentic AI use cases –

https://www.microsoft.com/en-us/industry/blog/retail/2025/05/08/helping-retailers-and-consumer-goods-organizations-identify-the-most-valuable-agentic-ai-use-cases/

After hours

The AI Revolution Is Underhyped | Eric Schmidt | TED – https://www.youtube.com/watch?v=id4YRO7G0wE

Editorial

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Watch out for the next CIA Brief next week

Elevating SMB Security: How Privileged Identity Management (PIM) Provides Maximum Protection

Small and Medium-sized Businesses (SMBs) often operate with limited IT resources, making them attractive targets for cyberattacks. One of the most critical areas to secure is privileged access – the permissions granted to users or accounts that allow them to perform administrative functions or access sensitive data. Compromise of these accounts can lead to devastating data breaches, financial losses, and reputational damage.

Microsoft Entra ID Privileged Identity Management (PIM) is a service designed to mitigate these risks by managing, controlling, and monitoring access to important resources. For SMBs leveraging Microsoft Entra ID (formerly Azure Active Directory), PIM offers a powerful yet manageable solution to significantly enhance their security posture without requiring extensive infrastructure or specialized staff.

How PIM Improves Security for SMB Customers

PIM addresses key security challenges faced by SMBs by implementing the principle of “just-in-time” and “just-enough” access. Instead of granting standing administrative privileges to users indefinitely, PIM allows organizations to:

Minimize the attack surface: By reducing the number of accounts with permanent, highly privileged access, the potential entry points for attackers are significantly reduced.
Lessen the impact of a breach: If a regular user account is compromised, the damage is limited because that account doesn’t hold excessive permissions. Privileged access is only granted when explicitly needed and for a limited time.
Gain visibility into privileged activity: PIM provides detailed logging and auditing of privileged role activations and actions, making it easier to detect suspicious activity and investigate security incidents.
Enforce accountability: With PIM, you can track who activated a privileged role, when they activated it, and for what purpose (if justification is required), creating a clear audit trail.
Support compliance efforts: Many regulatory requirements mandate strict control and monitoring of privileged access. PIM helps SMBs meet these obligations.
Reduce human error: By requiring activation and justification for privileged tasks, PIM encourages a more deliberate approach to administrative actions, reducing the likelihood of accidental misconfigurations or data deletion.

Essentially, PIM transforms standing access into eligible access, requiring users to activate their elevated permissions only when necessary, for a defined period.

PIM is part of the features of Entra ID P2, which means it is not natively available with Microsoft 365 Business Premium but is available as part of the E5 Security Add-on to Microsoft 365 Business Premium.

Configuring PIM for Maximum Protection: A Step-by-Step Guide for SMBs

Configuring PIM effectively is crucial to maximizing its security benefits. Here’s a step-by-step guide tailored for SMBs:

Phase 1: Initial Setup and Role Discovery

Identify and Inventory Privileged Roles:
- Navigate to the Microsoft Entra admin center (entra.microsoft.com).
- Go to Identity governance > Privileged Identity Management.
- Select Microsoft Entra roles or Azure resources (depending on the resources you want to protect).
- Review the list of available roles and identify which users are currently assigned to highly privileged roles (e.g., Global Administrator, Security Administrator, User Administrator). This step is critical to understand your current privilege landscape.
Assign Eligible Roles:
- For users who require privileged access for their duties, change their assignment type from “Active” (permanent) to “Eligible”.
- Select the role you want to configure and go to Assignments.
- Add assignments for users, selecting “Eligible” as the assignment type.
- Set an expiration date for the eligible assignment. While eligible assignments can be permanent, setting an expiration (e.g., 1 year) and requiring periodic review is a best practice for maximum security.

Phase 2: Configuring Role Settings for Enhanced Security

For each privileged role you’ve identified, configure the following settings to enforce strong controls during activation:

Access Role Settings:
- In the PIM portal, select the relevant resource type (Microsoft Entra roles or Azure resources).
- Select Roles, then choose the specific role you want to configure.
- Select Settings > Edit.
Activation Maximum Duration:
- Set the Activation maximum duration to the shortest possible time required to complete typical administrative tasks. For most SMBs, 1-4 hours is often sufficient. Avoid setting this to the maximum 24 hours unless absolutely necessary.
On activation, require multifactor authentication (MFA):
- Enable this setting for all privileged roles. This is one of the most effective controls to prevent unauthorized activation even if a user’s password is compromised. Ensure all eligible users are enrolled in Microsoft Entra multifactor authentication.
On activation, require justification:
- Enable this setting. Requiring users to provide a business justification for activating a privileged role creates an audit trail and encourages users to think critically before elevating their permissions.
Require approval to activate:
- For highly sensitive roles (e.g., Global Administrator, Security Administrator), enable this setting.
- Specify approvers (ideally, a small group of trusted administrators) who must approve activation requests before the user gains privileged access. This adds an extra layer of control and prevents a single compromised account from immediately gaining high-level access. Ensure your approvers understand their responsibility and the importance of timely responses.
Notification Settings:
- Configure notifications to alert administrators when privileged roles are activated. This provides near real-time awareness of privileged activity.

Phase 3: Implementing Access Reviews

Regularly reviewing who has eligible and active assignments is crucial to maintain a strong security posture.

Create Access Reviews:
- In the PIM portal, select the relevant resource type.
- Under Manage, select Access reviews.
- Click New to create a new access review.
Configure Access Review Settings:
- Name and Description: Give the review a clear name and description (e.g., “Quarterly Global Administrator Role Review”).
- Start and End Dates: Define the duration of the review.
- Frequency: Set the review to recur regularly (e.g., quarterly or semi-annually) to ensure ongoing oversight.
- Roles to Review: Select the privileged roles you want to include in the review.
- Reviewers: Assign appropriate reviewers. For SMBs, this might be a trusted IT administrator or a business owner who understands the need for specific roles. You can also configure users to review their own access, but this should be used with caution and ideally combined with another layer of review for critical roles.
- Upon completion settings: Configure what happens after the review. You can choose to automatically remove access for users who were denied or not reviewed.

Phase 4: Ongoing Monitoring and Maintenance

Monitor Alerts and Notifications: Regularly review the PIM alerts and notifications in the Microsoft Entra admin center and via email.
Audit Logs: Periodically review the PIM audit logs to understand who activated which roles and when.
Refine Settings: As your business evolves, periodically review and refine your PIM role settings and access review configurations to ensure they remain appropriate for your security needs.

By implementing Microsoft Entra ID Privileged Identity Management and following these configuration steps, SMBs can significantly enhance their security by moving away from standing administrative privileges and adopting a just-in-time approach. This proactive measure helps protect against the misuse of elevated access, reduces the impact of potential security incidents, and strengthens the overall security posture in an increasingly complex threat landscape.

A Guide to Microsoft Entra Private Access for On-Premise Servers

Microsoft Entra Private Access offers a modern, secure way to connect your users to on-premise applications and resources without the need for traditional VPNs. This service, part of Microsoft’s Security Service Edge (SSE) solution, Global Secure Access, allows you to grant granular access based on identity and context, enhancing your security posture.

Here’s a comprehensive guide to setting up and configuring Microsoft Entra Private Access to connect back to your on-premise servers:

I. Understanding the Core Components:

Before diving into the setup, it’s essential to understand the key elements involved:

Microsoft Entra ID: Your cloud-based identity and access management service. It will handle user authentication and authorization.
Global Secure Access (SSE): The overarching service in Microsoft Entra that includes Private Access and Internet Access. You’ll configure Private Access settings within this portal.
Microsoft Entra Private Network Connector: Lightweight agents installed on your on-premise Windows servers. These connectors establish a secure outbound connection to the Microsoft Entra Private Access service, acting as a reverse proxy to your internal applications. They do not require inbound firewall rules, enhancing security.
Connector Groups: Logical groupings of connectors. You can assign specific applications to particular connector groups for better organization, resilience, and traffic management.
Enterprise Applications in Entra ID: You will register your on-premise applications as Enterprise Applications in Entra ID. This allows you to configure Single Sign-On (SSO), assign users and groups, and apply Conditional Access policies.
Traffic Forwarding Profiles: Part of Global Secure Access, these profiles ensure that traffic destined for your private, on-premise resources is correctly routed through the Private Access service.

II. Prerequisites:

Ensure you have the following before you begin the configuration:

Licensing:

Microsoft Entra ID Premium P1 or P2 licenses are required for users accessing applications through Private Access.

Global Secure Access (preview) might have specific trial or preview licensing requirements. Check the latest Microsoft documentation.

Permissions:

Global Administrator or Private Access Administrator role in Microsoft Entra ID to configure Global Secure Access and Private Access settings.

Application Administrator role if you need to configure Enterprise Applications (if not a Global Administrator).

Local Administrator rights on the on-premise Windows servers where you will install the Private Network Connectors.

On-Premise Server Requirements for Connectors:

A Windows Server (check Microsoft documentation for supported versions, typically Windows Server 2012 R2 or later). The server must have .NET Framework (usually 4.7.2 or later) installed.

The server must have outbound connectivity to specific Microsoft URLs and ports. Refer to the official Microsoft documentation for the most up-to-date list of required URLs and ports. Proxies, if used, must be configured appropriately.

The server should have network connectivity to the on-premise applications you intend to publish.

TLS 1.2 should be enabled on the connector server.

Network Considerations:

Ensure your on-premise network allows outbound HTTPS (TCP port 443) traffic from the connector servers to the Microsoft Entra Private Access service endpoints.

Internal DNS resolution must be working correctly for the connector servers to find your on-premise applications.

III. Step-by-Step Configuration Guide:

Step 1: Prepare Your On-Premise Environment

Identify Connector Servers: Choose at least two Windows servers for installing the Private Network Connectors to ensure high availability. These servers should be dedicated to this role or have sufficient resources if shared.
Verify Network Connectivity: Confirm the chosen servers can reach your internal applications and have the necessary outbound internet access as per Microsoft’s requirements.
Disable IE Enhanced Security Configuration (Recommended during setup): This can sometimes interfere with the connector registration process. You can re-enable it afterward.

Step 2: Install and Register the Microsoft Entra Private Network Connector(s)

Access the Global Secure Access Portal:

Navigate to the Microsoft Entra admin center (entra.microsoft.com).

Go to Global Secure Access (Preview) > Connect > Connectors.

2. Download the Connector: Click on “Download connector service” and accept the terms.

3. Install the Connector:

Copy the downloaded installer to your chosen on-premise server(s).

Run the installer as a local administrator.

Follow the on-screen prompts.

4. Register the Connector:

During the installation, a pop-up window will prompt you to sign in to your Microsoft Entra ID. Use an account with Global Administrator or Private Access Administrator privileges.

Upon successful authentication, the connector will register with your Entra ID tenant and appear in the “Connectors” list in the Global Secure Access portal.

5. Repeat for High Availability: Install and register the connector on at least one more server for redundancy.

Step 3: Create and Configure Connector Groups (Recommended)

Navigate to Connector Groups: In the Global Secure Access portal, go to Connect > Connector groups.
Create a New Connector Group:

Click “+ Create connector group”.

Give the group a descriptive name (e.g., “OnPrem-App-Group”).

Assign the newly installed connectors to this group.

Click “Save”.

3. Purpose: Connector groups allow you to dedicate specific sets of connectors to particular applications, which is useful for large environments or if you need to isolate traffic. If you don’t create one, your connectors will reside in a “Default” group.

Step 4: Configure Quick Access or Global Secure Access Apps for Your On-Premise Application

This is where you define how users will access your on-premise resources. You have two main approaches within Global Secure Access:

Quick Access: This is the simplest way to enable access to all on-premise resources or a broad set of FQDNs/IP addresses.

In the Microsoft Entra admin center, go to Global Secure Access (Preview) > Applications > Quick access.
Click on “+ Add Quick Access app”.
Select the Connector group you created earlier.
Under Application segment, click “+ Add application segment”.
Choose the Destination type:

IP address: For specific server IPs.

Fully qualified domain name (FQDN): For accessing applications by their DNS names (e.g., sharepoint.internal.contoso.com). This is generally preferred.

IP address range: For a subnet.

6. Enter the Destination(s) and the Port(s) your application uses (e.g., intranet.mycompany.local on port 80 or 443).

7. Click “Apply” and then “Save”.

Global Secure Access App (Enterprise Application): This method involves creating or using an existing Enterprise Application in Entra ID for more granular control, including SSO and Conditional Access policies.

Create/Configure the Enterprise Application:

In the Microsoft Entra admin center, navigate to Identity > Applications > Enterprise applications.

Click “+ New application”.

Choose “Create your own application” (for non-gallery, on-premise apps).

Give your application a name (e.g., “OnPrem SharePoint”).

Select “Integrate any other application you don’t find in the gallery (Non-gallery)”.

Click “Create”.

2. Configure Private Access for the Enterprise App:

Once the application is created, go to its Properties.

Set Assignment required? to “Yes” if you want to control who can access it.

Configure Single sign-on (SSO) if desired (e.g., Kerberos Constrained Delegation, SAML, or password-based). Header-based SSO is also a common option for on-premise web apps. The specifics depend heavily on your on-premise application’s authentication capabilities.

Assign Users and groups who should have access to this application.

3. Link the Enterprise Application in Global Secure Access:

Go to Global Secure Access (Preview) > Applications > Enterprise applications.

Click “+ Add app”.

Search for and select the Enterprise Application you configured.

Select the Connector group.

Under Application segment, click “+ Add application segment”.

Enter the Internal FQDN or IP address and Port of your on-premise application as it’s accessible from the connector servers.

Click “Apply” and then “Save”.

Step 5: Configure Traffic Forwarding Profile

You need to ensure that traffic to your private resources is forwarded to the Global Secure Access service.

Go to Global Secure Access (Preview) > Connect > Traffic forwarding.
Ensure the Private access profile is enabled. This profile will automatically include the destinations you configured in Quick Access or your Global Secure Access Apps.

Step 6: Install and Configure the Global Secure Access Client (on end-user devices)

For users to access the on-premise applications through Entra Private Access, they need the Global Secure Access Client installed on their Windows devices.

Download the Client:

In the Microsoft Entra admin center, go to Global Secure Access (Preview) > Connect > Client download.

Download the client.

2. Deploy the Client: Deploy the client to your end-user devices using methods like Intune, SCCM, or manual installation.

3. Client Behavior: Once installed and the user is signed in, the client will route traffic for the configured private resources through the Microsoft Entra Private Access service based on the traffic forwarding profiles.

Step 7: Configure Conditional Access Policies (Highly Recommended)

Enhance security by applying Conditional Access policies to your newly published on-premise applications.

Go to Protection > Conditional Access in the Microsoft Entra admin center.
Create a new policy.
Under Assignments, select the users and groups you want this policy to apply to.
Under Cloud apps or actions, select your Enterprise Application (if using that method) or all traffic profiles if using Quick Access more broadly.
Define Conditions (e.g., device compliance, location, sign-in risk).
Under Access controls, configure Grant controls (e.g., require multi-factor authentication, require compliant device).

Step 8: Test Access

From a client device with the Global Secure Access Client installed and a user assigned the necessary permissions:

Try accessing the on-premise application using its external FQDN (if you configured one) or the internal FQDN/IP address you specified in the Quick Access or Enterprise Application configuration.

The traffic should be transparently routed through the Private Access service to your on-premise application.

Verify SSO functionality if configured.

IV. Important Considerations and Best Practices:

High Availability for Connectors: Always deploy at least two connectors in a connector group, installed on different servers, to avoid a single point of failure.
Connector Server Sizing: Ensure the connector servers have adequate CPU, memory, and network capacity based on the expected load.
Network Segmentation: Place connector servers in a network segment that has access to the required applications but is otherwise appropriately secured.
Least Privilege:

When configuring applications, only publish the specific FQDNs and ports required. Avoid overly broad rules.

Grant users the minimum necessary permissions to the applications.

Monitoring:

Monitor the status of your connectors in the Global Secure Access portal.

Review sign-in logs and audit logs in Microsoft Entra ID for access to these applications.

Utilize the Global Secure Access traffic logs.

Updates: Keep the Private Network Connector software and the Global Secure Access Client updated to the latest versions.
DNS: Ensure that the FQDNs of your on-premise applications are resolvable by the Private Network Connectors. If you are using private DNS names, these must be resolvable by your internal DNS servers that the connectors use. External users will typically access the application via a URL provided by Entra ID, which then proxies the connection.
SSL/TLS Certificates: For applications published with SSL, ensure the certificates are valid and trusted by the connector servers and, if applicable, by the end-user browsers (though typically the Private Access service handles the external SSL termination).
Application Compatibility: While Entra Private Access supports a wide range of TCP-based applications (and UDP in preview for some scenarios), thoroughly test your specific applications for compatibility.

By following these steps, you can effectively leverage Microsoft Entra Private Access to provide secure, modern access to your on-premise resources, simplifying user experience and strengthening your overall security infrastructure. Always refer to the latest official Microsoft documentation for any changes or more detailed guidance, especially as Global Secure Access services continue to evolve.

Setting Up Entra ID Secure Private Access for On-Premise Servers

Microsoft Entra Private Access offers a modern, secure way to connect users to your on-premise applications and resources without the need for traditional VPNs. This solution, part of Microsoft’s Global Secure Access (GSA) services, leverages the principles of Zero Trust Network Access (ZTNA) to provide granular, identity-centric access controls.

Here’s a comprehensive guide to setting up and configuring Entra ID Secure Private Access for your on-premise servers:

I. Prerequisites:

Before you begin, ensure you have the following:

Licensing: A Microsoft Entra ID Premium P1 or P2 license is required. Entra Private Access is often included in suites like the Microsoft Entra Suite.
Administrative Roles: You’ll need appropriate administrative roles in Microsoft Entra ID, such as Global Secure Access Administrator and Application Administrator.
On-Premise Server(s) for Connectors:

Operating System: Windows Server 2012 R2 or later.

.NET Framework: Version 4.7.1 or higher (latest recommended).

TLS 1.2: Must be enabled on the server.

Outbound Connectivity: Ports 80 and 443 must be open for outbound connections to Microsoft Entra services and other required URLs. Ensure your firewall or proxy allows this traffic.

No Inbound Ports Required: The connectors use outbound connections, enhancing security.

Server Resources: Allocate sufficient CPU and memory (e.g., 4+ cores, 8GB+ RAM recommended per connector for optimal performance, though minimums may be lower).

Domain Join (Recommended for Kerberos SSO): For Single Sign-On with Integrated Windows Authentication (IWA) or Kerberos Constrained Delegation (KCD), the connector server(s) should be in the same Active Directory domain as the application servers or in a trusting domain.

Client Devices:

Operating System: Windows 10/11 (64-bit).

Entra ID Status: Devices must be Microsoft Entra joined or Microsoft Entra hybrid joined (not just registered).

Global Secure Access (GSA) Client: This client software needs to be installed on user devices to direct traffic to the GSA service.

Network Configuration:

Ensure your internal DNS can resolve the on-premise resources you intend to publish.

If using firewalls, ensure they don’t block traffic to the necessary Microsoft URLs and that TLS inspection is not performed on traffic from the connectors to the Microsoft services, as this can interfere with the mutual TLS authentication.

II. Core Setup Steps:

Activate Global Secure Access (GSA):

Navigate to the Microsoft Entra admin center (https://entra.microsoft.com).

Under the “Global Secure Access (Preview)” section, go to the “Dashboard.”

If not already activated, click the “Activate” button to begin using Global Secure Access services, which include Entra Private Access.

2. Install and Configure Microsoft Entra Private Network Connector(s):

Download the Connector: In the Entra admin center, go to Global Secure Access (SSE) > Connect > Connectors. Select “Download connector service.” Accept the terms and download the installer.

Install on On-Premise Server(s):

Copy the installer to your designated on-premise Windows Server(s).

Run the MicrosoftEntraPrivateNetworkConnectorInstaller.exe as an administrator.

Follow the wizard. You will be prompted to authenticate with your Entra ID Application Administrator credentials.

Important for Windows Server 2019 and later: You might need to disable HTTP/2 in WinHttp for Kerberos Constrained Delegation to function correctly if you plan to use it. This can be done via a registry setting or PowerShell command:
PowerShell
Set-ItemProperty ‘HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp\’ -Name EnableDefaultHTTP2 -Value 0
A server restart might be required after this change.

High Availability: Install at least two connectors on different servers for redundancy and load balancing.

Connector Groups:

Connectors are automatically assigned to a default group. You can create custom connector groups for better organization and to assign specific applications to specific sets of connectors. This is useful for isolating traffic or managing access to applications in different network segments.

Navigate to Global Secure Access (SSE) > Connect > Connectors. Select “New connector group” to create and assign connectors.

Verify Installation: After installation, check the “Connectors” page in the Entra admin center to ensure your connectors are listed and show an “Active” (green) status. Also, verify that the “Microsoft Entra private network connector” and “Microsoft Entra private network connector updater” services are running on the connector servers.

3. Configure Traffic Forwarding for Private Access:

In the Entra admin center, go to Global Secure Access (SSE) > Connect > Traffic forwarding.

Ensure the “Private access profile” is enabled. This tells the GSA client on end-user devices to forward traffic destined for your private resources through the Entra Private Access service.

III. Publishing On-Premise Applications:

You have two main approaches to publishing your on-premise applications:

Quick Access (Broad Network Access):

This method allows you to quickly provide access to entire network segments (IP ranges, FQDNs) rather than individual applications. It’s a simpler way to start, especially when migrating from traditional VPNs.

Configuration:

Navigate to Global Secure Access (SSE) > Applications > Quick Access.

Provide a name for your Quick Access configuration.

Click “+ Add Quick Access application segment.”

Define the destination type (IP address, FQDN, IP range, or Subnet).

Enter the details (e.g., IP address and port(s) like 192.168.1.10:3389 for RDP or fileserver.corp.local:445 for SMB).

Assign users or groups who should have access to this Quick Access application.

Use Case: Useful for scenarios like accessing internal file shares, RDP to servers, or internal websites where per-app granularity isn’t immediately required.

2. Per-App Access (Enterprise Applications – Zero Trust Approach):

This is the recommended approach for a Zero Trust security posture, providing granular access control to specific applications. This method is similar to the traditional Entra Application Proxy setup but integrated within the Global Secure Access framework.

Configuration:

Navigate to Global Secure Access (SSE) > Applications > Enterprise applications.

Click “+ New application.”

Select “Add an on-premises application” (or “Create your own application” if it’s not a pre-integrated template).

Basic Settings:

Name: A user-friendly name for the application.

Internal URL: The URL or FQDN/IP address used to access the application on your internal network (e.g., http://intranet.corp.local or 10.0.0.50:8080).

External URL: This will be automatically generated (usually https://<yourtenant>-<appname>.msappproxy.net) or you can configure a custom domain. This is the URL users will access from the internet.

Pre-Authentication: Choose “Microsoft Entra ID” to enforce authentication before users reach the application. “Passthrough” is an option but less secure.

Connector Group: Assign the application to a specific connector group (or the default).

Additional Settings (Optional but Recommended):

Single Sign-On (SSO): Configure SSO (e.g., Kerberos, SAML, header-based, password-based) for a seamless user experience. This might require additional configuration on your on-premise application and in Entra ID.

Backend Application Timeout.

Translate URLs in Headers/Application Body (for web apps): Useful if your application has hardcoded internal links.

Assign Users and Groups: After creating the application, assign users or groups who are permitted to access it.

Use Case: Ideal for publishing web applications, APIs, and even non-HTTP applications (by specifying TCP/UDP ports) with fine-grained access control.

IV. Client-Side Setup (Global Secure Access Client):

Download and Deploy: The Global Secure Access client needs to be installed on end-user Windows devices. You can find the client download in the Entra admin center under Global Secure Access (SSE) > Connect > Client download.
Installation: Install the client. Users will typically need local admin rights for installation.
Sign-in: Users sign into the GSA client with their Entra ID credentials.
Connectivity: Once signed in and the traffic forwarding profiles are active, the client will automatically route traffic destined for the configured private resources through the Entra Private Access service. Users should then be able to access the on-premise applications using their internal FQDNs or IPs (for Quick Access) or the External URL (for Enterprise Applications).

V. Security and Management:

Conditional Access Policies:

Leverage Entra ID Conditional Access policies to enforce additional security controls for accessing your on-premise applications.

You can require Multi-Factor Authentication (MFA), compliant devices, specific locations, or limit session risk before granting access.

Enable “Global Secure Access signaling in Conditional Access” under Global Secure Access (SSE) > Global settings > Session management > Adaptive Access to use GSA-specific conditions in your policies.

Monitoring and Logging:

Utilize Entra ID sign-in logs and audit logs to monitor access attempts.

Global Secure Access provides its own traffic logs (NetworkAccessTraffic table) which can be ingested into Log Analytics/Azure Sentinel for detailed analysis and reporting.

Privileged Identity Management (PIM): For highly sensitive applications, integrate with Entra ID PIM to provide just-in-time (JIT) access.
Regularly Update Connectors: The connector updater service should keep your connectors up-to-date automatically. However, monitor their status and version.
DNS Configuration for FQDNs in App Segments: For Entra Private Access app segments configured with FQDNs, name resolution is typically redirected to the connector, allowing internal DNS resolution.

VI. Key Differences and Considerations (Entra Private Access vs. Entra Application Proxy):

Foundation: Entra Private Access is built upon the foundation of Entra Application Proxy but is part of the broader Security Service Edge (SSE) solution, Global Secure Access.
Protocols: While Application Proxy traditionally focused on web applications (HTTP/S), Entra Private Access is designed to be more protocol-agnostic, tunneling TCP/UDP traffic. This makes it suitable for a wider range of applications, including RDP, SMB, and other client-server applications.
Client Requirement: Entra Private Access generally requires the Global Secure Access client on end-user devices. Traditional Application Proxy for web apps might not always require a dedicated client beyond a web browser (though the GSA client enhances this).
Access Model: Entra Private Access strongly aligns with ZTNA principles, allowing for both broad “Quick Access” and granular “Per-App Access.”
B2B/BYOD: Historically, Application Proxy had more established support for B2B guest users. Entra Private Access capabilities for these scenarios are evolving. For now, accessing devices typically need to be Entra ID joined/hybrid joined.

Troubleshooting:

Connector Status: Always check the connector status in the Entra admin center and the services on the connector server.
Logs: Review Entra ID logs, GSA traffic logs, and event logs on the connector server (e.g., MicrosoftEntraPrivateNetworkConnectorService.exe.config can be modified for more detailed connector logging).
Network Connectivity: Verify outbound connectivity from connector servers to Microsoft services and from connector servers to the internal application servers.
Client Health: Check the GSA client status on the end-user device.

By following these steps, you can effectively set up and configure Microsoft Entra Private Access to provide secure, modern access to your on-premise servers and applications, reducing reliance on traditional VPNs and strengthening your overall security posture. Remember to consult the latest Microsoft documentation for any updates or changes to the service.

Sources

1. https://github.com/changeworld/azure-docs.pt-br

Replacing RADIUS for Wireless Security with Intune Suite Cloud PKI: A Certificate-Based Approach

Replacing a traditional RADIUS server for wireless access security with Microsoft Intune Suite’s Cloud PKI involves transitioning to a certificate-based authentication model using 802.1X and EAP-TLS. This approach leverages digital certificates managed by Cloud PKI as the primary method for verifying the identity of devices connecting to the wireless network, offering enhanced security and simplified management for Intune-managed endpoints.

Here’s a breakdown of how this works and the steps involved in setting it up, with citations from the search results:

How Cloud PKI Replaces RADIUS for Authentication

Traditionally, a RADIUS server acts as a central authority for authenticating and authorizing users and devices on a network, particularly for WPA2/WPA3-Enterprise Wi-Fi secured with 802.1X. The wireless access point (WAP) forwards authentication requests from connecting devices (supplicants) to the RADIUS server. The RADIUS server then validates the provided credentials, often against an identity store like Active Directory, before informing the WAP whether to grant or deny access [1, 5].

With Intune Cloud PKI, the authentication process shifts to validating digital certificates issued by the Cloud PKI. This typically utilizes the EAP-TLS protocol within the 802.1X framework [1, 3]. The flow is as follows:

Certificate Issuance: Intune, integrated with Cloud PKI, acts as a simplified certificate authority, issuing unique client authentication certificates to Intune-managed devices [7, 8, 9].
Trusted Root Deployment: The public certificates of the Cloud PKI’s root and issuing certificate authorities (CAs) are deployed to both the Intune-managed devices and the wireless infrastructure (WAPs or wireless controllers) [4, 7]. This ensures that both the connecting device and the network infrastructure trust certificates issued by your Cloud PKI.
Connection Attempt: When an Intune-managed device attempts to connect to a secure Wi-Fi network, the WAP initiates the 802.1X authentication process.
Certificate Presentation and Validation: The device presents its Intune Cloud PKI-issued client authentication certificate to the WAP. The WAP (or controller) validates this certificate by checking its validity period, its revocation status (often via a CRL Distribution Point provided by Cloud PKI), and verifying that it chains up to a trusted root CA installed on the wireless infrastructure [1, 4].
Access Decision: Based on the successful validation of the certificate, the wireless infrastructure grants the device access to the network. Authorization, such as assigning a VLAN, can be based on information within the certificate or managed through separate policies on the wireless infrastructure [1, 3].

In this model, the core authentication decision is made by the wireless infrastructure based on the trust and validity of the Cloud PKI-issued certificate, effectively bypassing the need for a separate RADIUS server to perform this specific authentication task for Intune-managed devices.

Setting Up Wireless Access Security with Intune Cloud PKI

Implementing this certificate-based wireless security requires configuration in both Microsoft Intune and your wireless access point or controller management interface.

Phase 1: Configure Intune Cloud PKI and Certificate Profiles

Enable and Configure Cloud PKI: Within the Microsoft Intune admin center, enable the Cloud PKI service. This involves setting up your certificate authority hierarchy, typically starting with a root CA and then configuring an issuing CA that will issue certificates to your devices [7, 8].
Create Trusted Certificate Profiles: Create Intune configuration profiles for each relevant operating system (Windows, macOS, iOS, Android) to deploy the public certificates of your Cloud PKI’s root and issuing CAs to your managed devices [4]. These profiles ensure devices trust certificates issued by your Cloud PKI.
Create SCEP or PKCS Certificate Profiles: Create SCEP or PKCS certificate profiles in Intune for your target operating systems [3, 4]. These profiles configure devices to request client authentication certificates from your Cloud PKI’s issuing CA. You’ll define settings such as the certificate type (device or user), key usage (must include ‘Client Authentication’), key size, and the SCEP or PKCS endpoint URL provided by Cloud PKI [3, 4].
Assign Certificate Profiles: Assign the created trusted certificate and SCEP/PKCS certificate profiles to the appropriate Azure AD user or device groups that will need access to the secure wireless network [3, 4].

Phase 2: Configure Your Wireless Infrastructure

Configuration steps will vary based on your specific WAPs or wireless controller, but the general requirements are:

Configure SSID: Set up your wireless network SSID to use WPA2-Enterprise or WPA3-Enterprise security [2, 5].
Enable 802.1X and EAP-TLS: Configure the SSID to use 802.1X authentication and select EAP-TLS as the EAP method [1, 2, 3].
Install Trusted CA Certificates: Import the public certificates of your Intune Cloud PKI’s root and issuing CAs into the trusted certificate store of your wireless access points or controller. This is crucial for the wireless infrastructure to validate the certificates presented by connecting devices [2].
Configure Certificate Validation: Configure the wireless infrastructure to perform certificate validation during the 802.1X process. This includes enabling checks for certificate chain trust, validity periods, and certificate revocation using the CRL Distribution Point URL provided by your Cloud PKI [1].

Phase 3: Configure Wi-Fi Profiles in Intune

Create Wi-Fi Profile: In Intune, create a Wi-Fi configuration profile targeting the relevant operating systems [3, 4].
Configure Enterprise Settings: Configure the profile to connect to your WPA2/WPA3-Enterprise SSID [3, 4].
Select EAP-TLS: Choose EAP-TLS as the authentication method within the Wi-Fi profile [3, 4].
Associate Certificate: Configure the profile to use the client authentication certificate deployed via the SCEP or PKCS profile for authentication. You will typically reference the trusted certificate profile that deploys your Cloud PKI’s issuing CA certificate [3, 4].
Assign Wi-Fi Profile: Assign the Wi-Fi profile to the same Azure AD groups used for assigning the certificate profiles [3, 4].

By following these steps, you can leverage Intune Suite’s Cloud PKI to issue and manage the certificates required for secure, certificate-based wireless authentication for your Intune-managed devices, thereby replacing the authentication role traditionally performed by a RADIUS server.

References:

[1] Portnox. How Does 802.1X EAP TLS work? Portnox Cybersecurity 101. Retrieved from https://www.portnox.com/cybersecurity-101/8021x-eap-tls/

[2] Cisco Meraki Documentation. Configuring RADIUS Authentication with WPA2-Enterprise. Retrieved from https://documentation.meraki.com/MR/Encryption_and_Authentication/Configuring_RADIUS_Authentication_with_WPA2-Enterprise

[3] Keytos. How to Enable WiFi Certificate Authentication in Intune. Retrieved from https://www.keytos.io/docs/cloud-radius/setup-radius-in-mdm/intune/how-to-enable-wifi-certificate-authentication/

[4] Microsoft Learn. Use SCEP certificate profiles with Microsoft Intune. Retrieved from https://learn.microsoft.com/en-us/intune/intune-service/protect/certificates-profile-scep

[5] SecureW2. What is 802.1X? How Does it Work? SecureW2 Solutions. Retrieved from https://www.securew2.com/solutions/802-1x

[6] Ping Identity. Radius Authentication – How it Works. Ping Identity Blog. Retrieved from https://www.pingidentity.com/en/resources/blog/post/radius-authentication.html

[7] Microsoft Security. Microsoft Cloud PKI—Certificate Management. Retrieved from https://www.microsoft.com/en-us/security/business/endpoint-management/microsoft-cloud-pki

[8] Microsoft Learn. Overview of Microsoft Cloud PKI for Microsoft Intune. Retrieved from https://learn.microsoft.com/en-us/mem/intune-service/protect/microsoft-cloud-pki-overview

[9] Interlink Cloud Advisors. How Microsoft Intune Suite’s Cloud PKI and Enterprise App Management are Game Changers for Endpoint Management. Interlink Cloud Advisors Blog. Retrieved from https://www.interlink.com/blog/how-microsoft-intune-suites-cloud-pki-and-enterprise-app-management-are-game-changers-for-endpoint-management/

Managing BYOD Devices in an M365 Business Premium Environment

Effectively managing Bring Your Own Devices (BYOD) is crucial for organizations to balance flexibility with the security of company data. Microsoft 365 Business Premium provides a robust suite of tools, primarily through Microsoft Intune, to achieve this. The recommended approach focuses on Mobile Application Management (MAM) to protect corporate data at the application level without fully managing the user’s personal device, supplemented by Mobile Device Management (MDM) for certain scenarios and Conditional Access policies for granular control.

Here’s a comprehensive guide:

Recommended Approach: Prioritize App-Level Protection (MAM) for BYOD

For most BYOD scenarios, the least intrusive and generally recommended approach is to use Intune App Protection Policies (APP), also known as Mobile Application Management (MAM). This allows employees to use their personal devices to access company data within approved applications while ensuring that the data is protected.

Key Benefits of MAM for BYOD:

Data Protection: Corporate data is protected within managed apps (e.g., Outlook, Teams, OneDrive) regardless of the device’s management state.
User Privacy: Personal data and apps on the device remain separate and untouched by IT.
Flexibility: Users prefer this less intrusive approach on their personal devices.
Security: Prevents data leakage through copy/paste restrictions, mandating PINs for app access, and enabling remote wipe of corporate data from apps.

Core Components of the BYOD Strategy:

Microsoft Entra ID (formerly Azure AD) for Identity and Access Management:
- Ensure all users have M365 Business Premium licenses assigned.
- Utilize Entra ID groups to target policies effectively (e.g., “BYOD Users”).
- Enforce Multi-Factor Authentication (MFA) for all users.
Intune App Protection Policies (APP/MAM):
- Protect corporate data within specific applications on iOS, Android, and Windows devices.
Intune Device Compliance Policies (Optional MDM for specific needs):
- If users need to access resources that require full device management or if your organization has stricter compliance requirements, you can offer device enrollment (MDM). Clearly communicate the implications of device enrollment to users.
- For BYOD, enrollment is typically voluntary.
Conditional Access Policies:
- Enforce access controls based on user identity, location, device health (if enrolled), and application.
- Key for ensuring only approved apps and compliant configurations can access M365 services.
Data Loss Prevention (DLP) Policies:
- Further protect sensitive information by defining policies that prevent data from being inappropriately shared or moved.

Step-by-Step Configuration Guide:

Phase 1: Initial Setup and Prerequisites

Ensure Licensing: Verify all users intended for BYOD access have Microsoft 365 Business Premium licenses assigned in the Microsoft 365 admin center.
Configure MDM Authority (if not already set):
- In the Microsoft Intune admin center (intune.microsoft.com), navigate to Tenant administration > Tenant status.
- Ensure the MDM authority is set to Microsoft Intune. If not, you’ll need to set it (this is a one-time setup).
Prepare User Groups:
- In the Microsoft Entra admin center (entra.microsoft.com) or Microsoft 365 admin center, create user groups for policy assignments. For example, a group named “BYOD-Users” for users who will be using personal devices.

Phase 2: Configure Intune App Protection Policies (MAM)

These policies apply to applications, not the entire device, making them ideal for BYOD.

Navigate to App Protection Policies:
- In the Microsoft Intune admin center, go to Apps > App protection policies.
Create a New Policy:
- Click + Create policy and select the platform (iOS/iPadOS, Android, or Windows). It’s recommended to create separate policies for each platform for tailored settings.
Basics:
- Name: Give your policy a descriptive name (e.g., “BYOD iOS App Protection”).
- Description: (Optional) Add a description.
- Click Next.
Apps:
- Target policy to:
  - All public apps: Targets all Intune-aware public store apps.
  - Selected apps: Allows you to choose specific apps (recommended for control). Select key M365 apps like Outlook, OneDrive, SharePoint, Teams, Word, Excel, PowerPoint, and Microsoft Edge.
  - You can also add custom line-of-business (LOB) apps if they are integrated with the Intune SDK or wrapped.
- Click Next.
Data Protection: This is a critical section for BYOD.
- Send org data to other apps:
  - Policy managed apps: Recommended. This restricts data sharing (like copy/paste) to other apps also managed by an App Protection Policy.
  - All apps: Less secure, allows data transfer to any app.
  - No apps: Most restrictive.
- Receive data from other apps:
  - Policy managed apps: Recommended.
- Save copies of org data:
  - Allow: If you want users to be able to save corporate data to local storage or other locations.
  - Block: Recommended for BYOD to prevent corporate data from being saved to unmanaged personal storage. If blocked, ensure users can save to approved corporate locations like OneDrive or SharePoint.
- Restrict cut, copy, and paste between other apps:
  - Policy managed apps with paste in: Recommended. Allows copy/paste within policy-managed apps and allows pasting into managed apps from unmanaged apps but not the other way around for sensitive data.
  - Blocked: Most restrictive.
- Screen capture and Google Assistant (Android) / Siri (iOS):
  - Block: Recommended to prevent data leakage via screenshots or voice assistants. Note that recent Intune SDK updates might enable blocking screen capture by default under certain conditions.
- Encrypt org data: Require.
- Sync policy managed app data with native apps or add-ins: Block or Allow based on your security posture. Blocking prevents potential data leakage to unmanaged native contact or calendar apps.
- Printing org data: Block unless there’s a strong business need.
- Restrict web content transfer with other apps: Configure which browsers are allowed to open web links from managed apps. It’s best to require links to open in a managed browser like Microsoft Edge.
- Org data notifications: Choose how much information is shown in notifications. Block org data is the most secure.
- Click Next.
Access Requirements:
- PIN for access: Require. Set PIN requirements (e.g., type, length, simple PIN, fingerprint/face ID).
- Work or school account credentials for access: Can be required instead of or in addition to a PIN after a certain period of inactivity.
- Recheck the access requirements after (minutes of inactivity): Define a timeout.
- Conditional Launch:
  - Offline grace period: Define how long apps can run offline before requiring re-authentication.
  - Max PIN attempts: Set the number of attempts before an app reset or corporate data wipe.
  - Min app version: Specify minimum versions for apps to ensure security updates.
  - Disabled account: Action to take if the user account is disabled.
  - Jailbroken or rooted devices: Block access or Wipe data. Recommended to block.
  - Min OS version: Set minimum OS requirements.
  - Device model(s) (Android only): Can restrict specific device models if needed.
  - SafetyNet device attestation (Android): Required. Helps ensure the device integrity.
  - Require device lock (iOS): Ensure the device itself has a passcode.
- Click Next.
Assignments:
- Click + Add groups and select the “BYOD-Users” group (or other appropriate groups) you created earlier.
- Click Next.
Review + create:
- Review your settings and click Create.

Repeat these steps for each platform (Android, iOS/iPadOS, Windows). For Windows, App Protection Policies primarily apply to Microsoft Edge and other enlightened apps.

Phase 3: Configure Conditional Access Policies

Conditional Access policies act as a gatekeeper, ensuring specific conditions are met before granting access to M365 resources.

Navigate to Conditional Access:
- In the Microsoft Intune admin center, go to Endpoint security > Conditional Access. This will redirect you to the Microsoft Entra admin center. Alternatively, go directly to entra.microsoft.com > Protection > Conditional Access.
Create a New Policy:
- Click + Create new policy.
Name: Give your policy a descriptive name (e.g., “BYOD – Require Approved App and App Protection”).
Assignments:
- Users:
  - Include: Select your “BYOD-Users” group.
  - Exclude: (Optional) Exclude emergency access accounts or specific service accounts.
- Target resources (Cloud apps or actions):
  - Select Cloud apps.
  - Include: Choose All cloud apps (most comprehensive, but be careful not to lock yourself out – exclude your admin account during testing or use the “What If” tool). Alternatively, select specific apps like Office 365 Exchange Online, Office 365 SharePoint Online, Microsoft Teams, etc.
- Conditions:
  - Device platforms:
    - Configure: Yes.
    - Include: Android and iOS. (And Windows if you have Windows BYOD).
  - Client apps:
    - Configure: Yes.
    - Select: Mobile apps and desktop clients and Browser. (Consider if you need to differentiate policies for browser access vs. app access).
Access controls:
- Grant:
  - Select Grant access.
  - Require approved client app: This ensures users are using apps that can be managed by Intune (e.g., Outlook mobile instead of native mail apps).
  - Require app protection policy: This is crucial. It ensures that the App Protection Policies you configured are applied to the app before access is granted.
  - For multiple controls: Select Require all the selected controls.
  - (Optional but Recommended for stronger security) Require multi-factor authentication: If not already enforced globally, this adds another layer of security.
  - (Optional, for enrolled devices) Require device to be marked as compliant: If you are also implementing device compliance policies for enrolled BYOD devices.
Enable policy:
- Set to Report-only initially to test the impact.
- Once satisfied, change to On.
Click Create.

Common Conditional Access Policies for BYOD:

Require MFA for all users accessing cloud apps. (A foundational policy)
Require approved client app and app protection policy for mobile access to M365. (As detailed above)
Block access from unsupported/non-compliant device platforms.
Limit session controls for unmanaged devices (e.g., block downloads using Microsoft Defender for Cloud Apps integration, though this requires additional licensing/configuration).

Phase 4: (Optional) Configure Device Enrollment and Compliance Policies (MDM for BYOD)

If you decide to support or require device enrollment for certain BYOD users or scenarios:

Configure Enrollment Restrictions:
- In the Intune admin center, go to Devices > Enroll devices > Enrollment device platform restrictions.
- Create restrictions to allow or block personally owned devices for specific platforms (iOS/iPadOS, Android, Windows, macOS). For BYOD, you’d typically allow personally owned devices for the platforms you support.
Create Device Compliance Policies:
- Go to Devices > Compliance policies.
- Click + Create policy. Select the platform.
- Name: e.g., “BYOD iOS Device Compliance”.
- Settings: Configure requirements such as:
  - Minimum/Maximum OS version.
  - Device passcode/PIN.
  - Device encryption (usually enabled by default on modern devices).
  - Jailbroken/rooted device detection (mark as non-compliant).
  - Microsoft Defender for Endpoint risk level (if integrated).
- Actions for noncompliance:
  - Mark device noncompliant: Immediately or after a grace period.
  - Send email to end user: Notify them of non-compliance and how to remediate.
- Assignments: Assign to your “BYOD-Users” group or a group specific to enrolled BYOD devices.
Communicate Enrollment Process to Users:
- Users typically enroll via the Intune Company Portal app, which they can download from their respective app stores.
- Provide clear instructions on how to enroll and the implications (what IT can and cannot see/do on their device).
- Windows BYOD Enrollment: Users can go to Settings > Accounts > Access work or school > Connect.
- Android BYOD Enrollment: Typically uses Android Enterprise personally owned work profiles, which separates work and personal data at the OS level.
- iOS/iPadOS BYOD Enrollment: Uses standard Apple MDM enrollment.

Phase 5: Configure Data Loss Prevention (DLP) (Optional but Recommended)

Microsoft Purview Data Loss Prevention can help prevent leakage of sensitive information.

Navigate to Microsoft Purview:
- Access the Microsoft Purview compliance portal (https://www.google.com/search?q=compliance.microsoft.com).
Data Loss Prevention:
- Go to Data loss prevention > Policies.
- Click + Create policy.
- Use a template (e.g., for PII, financial data) or create a custom policy.
- Name your policy.
- Locations: Choose where the policy applies (e.g., Exchange email, SharePoint sites, OneDrive accounts, Teams chat and channel messages, Devices). For “Devices,” this applies to Windows endpoints with Purview DLP enabled.
- Policy settings:
  - Define conditions (e.g., content contains sensitive info types like credit card numbers, social security numbers).
  - Define actions (e.g., restrict access, block sharing, show policy tips to users, send alerts to admins).
- User notifications and overrides: Configure how users are informed and if they can override the policy with justification.
- Incident reports: Set up alerts and reporting.
- Test it out first or Turn it on right away.
- Assign the policy.

DLP for BYOD scenarios often relies heavily on protecting data within the M365 services and through App Protection Policies. Endpoint DLP for Windows devices provides more direct control on the device itself.

Phase 6: User Communication and Training

Clearly communicate your BYOD policy to users.
Explain what data is being managed/protected and what remains private.
Provide instructions on how to install managed apps (like Outlook, Teams) and access corporate resources.
If offering device enrollment, explain the benefits and implications.
Train users on best practices for data security on their personal devices.

Phase 7: Monitoring and Maintenance

Monitor App Protection Policy status: In Intune, go to Apps > Monitor > App protection status.
Monitor Device Compliance: In Intune, go to Devices > Monitor > Device compliance status.
Review Conditional Access policy reports: Check sign-in logs in Entra ID to see how policies are being applied.
Review DLP alerts and reports in Microsoft Purview.
Keep policies updated as M365 features evolve and your security requirements change.
Regularly review user access and group memberships.

Important Considerations for M365 Business Premium:

Simplified Admin Console vs. Full Intune Console: M365 Business Premium offers a simplified admin experience. For more advanced Intune configurations, you might need to access the full Microsoft Intune admin center (intune.microsoft.com).
Microsoft Defender for Business: Included with M365 Business Premium, it provides endpoint security for devices, including those enrolled in Intune. This enhances protection against malware and other threats.
Windows Information Protection (WIP) was deprecated: The modern approach for data protection on Windows is through Intune App Protection Policies (especially for Edge) and Microsoft Purview DLP.

By implementing this layered approach, focusing on App Protection Policies for broad BYOD adoption and supplementing with Conditional Access and optional device enrollment/compliance, organizations using M365 Business Premium can effectively secure corporate data while providing users with the flexibility of using their personal devices.

How hackers are leveraging Artificial Intelligence (AI) to target small businesses (SMBs)

It’s important to understand that AI isn’t necessarily creating entirely new *types* of attacks, but it’s making existing methods **more effective, scalable, personalized, and harder to detect.**

Think of AI as a powerful assistant or force multiplier for malicious actors. Here’s how they’re using it against SMBs:

Hyper-Personalized Phishing & Social Engineering:
- How AI Helps: AI can rapidly analyze vast amounts of public data (social media, company websites, news articles, LinkedIn) to craft highly convincing and personalized phishing emails, SMS messages (smishing), or voice calls (vishing).
- Impact on SMBs: Instead of generic scam emails, an employee might receive a message that perfectly mimics their CEO’s writing style, references a recent company event, or addresses a specific project they’re working on, making it much harder to spot as fake. AI can do this at scale, targeting many employees simultaneously with unique, tailored messages.
AI-Enhanced Malware & Evasion:
- How AI Helps: AI algorithms can help create polymorphic and metamorphic malware that constantly changes its code signature to evade traditional antivirus detection. AI can also analyse security software to find weaknesses or ways to bypass it.
- Impact on SMBs: SMBs often rely on standard, signature-based antivirus solutions which are less effective against this adaptive malware. An infection can go undetected for longer, causing more damage.
Automated Vulnerability Discovery & Exploitation:
- How AI Helps: AI can scan networks and software code far faster and more efficiently than humans to identify potential vulnerabilities, including zero-day exploits (previously unknown flaws). It can prioritize targets based on discovered weaknesses.
- Impact on SMBs: SMBs often lack dedicated resources to constantly patch systems and monitor for vulnerabilities. AI-powered scanning allows attackers to quickly find these weaknesses in SMB networks that might otherwise go unnoticed.
Deepfake Technology for Fraud (Voice & Video):
- How AI Helps: AI can generate realistic fake audio or video (deepfakes). Hackers can use this to impersonate executives or trusted partners.
- Impact on SMBs: Imagine receiving a voice message or even a short video call seemingly from the CEO urgently requesting a wire transfer or sensitive login credentials. In smaller, often less formal SMB environments, this can be particularly effective.
Optimized Password Cracking & Brute-Forcing:
- How AI Helps: AI can learn common password patterns, analyze password dumps from previous breaches, and intelligently guess passwords much more effectively than traditional brute-force or dictionary attacks.
- Impact on SMBs: Employees at SMBs might reuse passwords or use weaker ones. AI significantly increases the speed and success rate of cracking these accounts.
Intelligent Attack Automation & Adaptation:
- How AI Helps: AI can automate complex attack sequences. For example, if one method of entry fails, an AI-driven attack tool could automatically pivot and try a different vulnerability or technique based on the target’s defenses, adapting in real-time.
- Impact on SMBs: This increases the speed, persistence, and sophistication of attacks, potentially overwhelming the limited security resources of an SMB.
Efficient Target Selection & Reconnaissance:
- How AI Helps: AI can sift through massive datasets (industry reports, financial filings, web data) to identify SMBs that might be easier targets (e.g., using outdated software visible online) or particularly valuable targets (e.g., holding specific types of customer data or intellectual property).
- Impact on SMBs: Even seemingly low-profile SMBs can be identified and targeted if AI analysis flags them as vulnerable or valuable based on certain criteria.

Why are SMBs Particularly Vulnerable to AI-Powered Attacks?

Limited Resources: Fewer IT/security staff, smaller budgets for advanced security tools.
Less Security Awareness Training: Employees may be less equipped to spot sophisticated AI-generated phishing or deepfakes.
Reliance on Standard Tools: Often use basic security measures that AI is specifically designed to overcome.
Perception of Being “Too Small”: A mistaken belief that they won’t be targeted leads to complacency. AI makes targeting en masse much easier, meaning size is less of a deterrent.

In essence, AI lowers the bar for launching sophisticated attacks and increases the efficiency and effectiveness of existing cybercrime methods, making the already challenging cybersecurity landscape even tougher for small businesses.

Updating and patching software with Intune

Part 1: Vulnerability Remediation (Primarily via Microsoft Defender for Endpoint Integration)

Intune itself isn’t a vulnerability scanner. For this, you’ll leverage Microsoft Defender for Endpoint’s (MDE) Threat & Vulnerability Management (TVM) capabilities. The magic happens when MDE is integrated with Intune.

Onboard Devices to MDE:
- Ensure your devices are onboarded to Microsoft Defender for Endpoint. This can be done via an Intune policy (Endpoint security > Microsoft Defender for Endpoint > “Connect Windows devices…”).
Enable MDE-Intune Connection:
- In the Microsoft Defender portal (security.microsoft.com): Go to Settings > Endpoints > Advanced features.
- Turn ON “Microsoft Intune connection.”
- In the Microsoft Intune admin center (intune.microsoft.com): Go to Endpoint security > Microsoft Defender for Endpoint.
- Ensure “Allow Microsoft Defender for Endpoint to enforce Endpoint Security Configurations” is ON.
How Remediation Works:
- Vulnerability Identification: MDE’s TVM continuously scans your enrolled devices for software vulnerabilities and misconfigurations.
- Security Recommendations: MDE provides prioritized security recommendations. For many software vulnerabilities, the recommendation will be to “Update software.”
- Remediation Tasks in Intune:
  - For certain recommendations, MDE can create a “security task” in Intune.
  - You’ll see these tasks in Intune under Endpoint security > Vulnerability management > Recommendations (or Security tasks in older views).
  - You can then “Accept” the risk or “Request remediation.” If you request remediation, Intune might:
    - Guide you to update the application (if it’s a managed app).
    - Guide you to create/modify a configuration profile (e.g., for an OS setting).
- “Automatic” Remediation through Patching (see Part 2): The most common way to “automatically” remediate software vulnerabilities is by keeping the software patched. If you have robust patching (as described below), new versions of software that fix vulnerabilities will be deployed, effectively remediating them.
- Configuration Changes: For vulnerabilities related to misconfigurations (e.g., an insecure setting), MDE will recommend changing the setting. You can then create or modify an Intune configuration profile (e.g., Attack Surface Reduction rules, Security Baselines) to enforce the secure setting across devices.

Part 2: Regular Software Patching via Intune

Intune offers several ways to patch software:

Windows Updates (OS Patching):
- This is the most straightforward.
- Go to Devices > Windows > Update rings for Windows 10 and later.
- Create profiles to define:
  - Servicing channel: (e.g., General Availability Channel)
  - Quality update deferral period: How long to wait after Microsoft releases a monthly quality update.
  - Feature update deferral period: How long to wait for major Windows version upgrades.
  - Driver updates: Allow/block.
  - Microsoft product updates: (e.g., Office updates, if not managed separately).
  - User experience settings: Active hours, restart deadlines, notifications.
- Tip: Use multiple rings (e.g., Pilot, Broad) to test updates before wide deployment.
- Feature Updates: Use Devices > Windows > Feature updates for Windows 10 and later to control deployment of specific Windows versions (e.g., move everyone to 22H2).
- Expedited Updates: For critical zero-day patches, use Devices > Windows > Quality updates for Windows 10 and later (under Windows Update (preview)) to deploy specific KBs quickly, overriding deferrals.
Microsoft 365 Apps (formerly Office 365 ProPlus):
- Go to Apps > All apps > Add. Select Windows 10 and later > Microsoft 365 Apps.
- Configure the app suite. Key settings for patching:
  - Update Channel: (e.g., Current Channel, Monthly Enterprise Channel). This determines update frequency.
  - Automatically remove other versions: Yes.
  - Use shared computer activation: If applicable.
- Intune will then manage the deployment and ensure the apps stay on the selected update channel, receiving updates directly from the Office CDN.
- You can also use Configuration Profiles (Devices > Configuration Profiles > Create Profile > Windows 10 and later > Settings catalog and search for “Office” or “Update”) for more granular control over M365 App updates (e.g., update deadlines).
Third-Party Application Patching: This is often the most challenging area.
- Win32 App Management (Supersedence):
  - This is the most common Intune-native method.
  - When a new version of a third-party app is released (e.g., Adobe Reader, Chrome, 7-Zip):
    1. Package the new version as a Win32 app (using the Microsoft Win32 Content Prep Tool).
    2. Upload it to Intune.
    3. In the app’s properties, go to Supersedence.
    4. Add the older version(s) of the app that this new version should replace.
    5. Choose “Uninstall previous version.”
    6. Assign the new app to the same groups as the old app (or your target groups).
  - When devices check in, Intune will see the supersedence rule, uninstall the old version, and install the new one.
  - This requires manual effort to package each new version but automates the deployment.
- Microsoft Store Apps (New Experience with Winget integration):
  - Intune is increasingly integrating with winget (Windows Package Manager).
  - Go to Apps > Windows > Add. Select Microsoft Store app (new).
  - You can search the Store or Winget repository. If an app is available via Winget and you deploy it, Intune can help keep it updated if the app publisher supports winget upgrade properly and you deploy the “latest” version. This is still evolving.
- Enterprise App Catalog (Preview):
  - Apps > Windows > Windows catalog app (Win32) (Preview)
  - This provides a curated list of common enterprise apps that Microsoft packages and makes available. The idea is that Microsoft will also handle updating these apps in the catalog, simplifying your patching for these specific titles. This is a very promising feature.
- Third-Party Patch Management Solutions:
  - Many organizations use dedicated third-party patching tools that integrate with Intune (e.g., Patch My PC, ManageEngine Patch Manager Plus, Ivanti Security Controls).
  - These tools typically:
    - Monitor vendor feeds for new patches.
    - Automatically package them as Win32 apps (or their own format).
    - Publish them to Intune (or their own distribution system controlled by Intune).
    - Handle supersedence.
  - This significantly reduces the manual effort for third-party patching.
- PowerShell Scripts (Proactive Remediations or Win32 Apps):
  - For apps not easily packaged or without good supersedence options, you can use:
    - Proactive Remediations: (Requires appropriate licensing – typically E3 + MDE P1/P2 or E5)
      - A detection script checks if a vulnerable version is present or if a patch is needed.
      - A remediation script runs if the detection script indicates an issue (e.g., downloads and installs the update).
    - Win32 App with Scripts: Package a script as a Win32 app. The “install” command could be your patching script, and the detection method checks if the patch was successful.

Key Considerations & Best Practices:

Testing: Always test patches in a pilot group before broad deployment.
Phased Rollouts: Use Intune’s assignment filters and group staggering for gradual rollouts.
User Communication: Inform users about upcoming updates and potential reboots, especially if deadlines are enforced.
Monitoring: Regularly check Intune’s reporting for update compliance (e.g., Reports > Windows updates, app installation status).
Licensing: Some features (like Proactive Remediations or Defender for Endpoint) require specific Microsoft 365 licenses (e.g., E3, E5, or add-ons).

By combining MDE for vulnerability identification and Intune for deploying OS, Microsoft app, and third-party app updates, you can create a fairly robust system for managing vulnerabilities and patching. For extensive third-party app patching, a dedicated third-party tool integrated with Intune is often the most efficient solution.