Windows InTune gets an update

According to:

 

http://www.talkincloud.com/microsoft-announces-official-upgrade-date-for-windows-intune/

is getting an update from October 17.

 

Windows InTune is Microsoft’s PC management and security solution that is run via the cloud and provided via a subscription for $11 per device per month. The new features of this update will include:

  • Software Distribution: With this release, administrators can deploy most Microsoft and third-party updates or applications to PCs nearly anywhere over the Internet.
  • Remote Tasks: IT can remotely perform the following tasks on Windows Intune managed PCs from the administration console: Full scan, Quick scan, Update Malware Definition and Restart.
  • Read-Only Access: IT pros and partners can give select administrators read-only access to the administration console so they can view PC information as needed, but not perform any configuration tasks.
  • Enhanced Reporting: Create hardware reports based on new hardware filters for common hardware characteristics. Additionally, you can now create and save report parameters to make it easy and efficient to run a report again in the future.
  • Considering that Windows InTune currently includes a Windows 7 Enterprise license the ability to now also do software distribution and remote tasks is beginning to make it a real competitor in the market.
  • The update will automatically roll out to Windows InTune users (another benefit of the cloud).

 

It is clear that Microsoft is keen to really start ramping this product up to match its current in house offerings yet make it available to everyone via a subscription.

SBS Essentials review

Not a bad little review from Paul Thurrott over at the Winsupersite on SBS 2011 Essentials. I have to agree with him that SBS Essentials is effectively incomplete until the release of the Office 365 integration module. There was talk that it would be released at the Microsoft world wide partner conference in July but nothing materialized. Paul says in his article:

 

“Sadly, it won’t ship until the end of the year”

which I certainly hope is not true but I do have some faith in the fact that Paul probably has better sources than I.

 

In that case I would have to say the waiting another 3 – 4 months for the Office 365 module for SBS Essentials is really going to throttle its take up in my opinion. The whole premise of this server was the fact that it would interface directly to the cloud and without that it is really a bit of a lame duck at this point. Sure I know that you can do the integration to Office 365 manually but without the dedicated module it kinda makes SBS essentials a car that is missing a wheel doesn’t it?

Office365 doesn’t replace SBS

I am always amazed at how many people are under the mistaken impression that something like Office365 (or Google Apps) can replace an on site network system (like Microsoft Small Business Server). In short the answer is no. Yet.

Office365 is designed to remove some of the ‘heavy lifting’ from on site networks by moving complex and hard to maintain applications like Exchange and SharePoint into a place where they can be managed by the people who designed and developed that software. However, even with those applications removed, local systems are still performing a lot of functions that the cloud cannot do well presently.

A good example is Windows Update Services (WSUS) which provide patch management for local machines. Microsoft does have a cloud product (Windows InTune) that does something similar but it is still in the early stages of development so it currently doesn’t have all the features the onsite equivalent has.

An very important phrase here is ‘currently’. The plan seems to be that Windows InTune will one day rival any onsite solutions (especially for small business), however it still has a way to go to reach parity. What many also overlook is the fact that cloud solutions like Windows InTune will improve far more rapidly than traditional on site software.

So even with Office365 and Windows InTune many small business have third party applications that depend on onsite solutions and infra structure. Those that use things like SQL will also eventually move to the cloud under something like Windows Azure but they won’t until developers rewrite their software to take advantage of the cloud offerings. Until they do, businesses will have to retain on site infrastructure.

Rather than believing that the cloud replaces everything currently on site you need to look at cloud technologies as reducing the requirements for on site equipment. With Office365 many business probably only need something like SBS 2011 Essentials, rather than the full blown SBS 2011 Standard. Think downsizing, not elimination. Yet.

As any business moves to the cloud they also need to carefully consider their connection to the Internet. Generally, most businesses have been able to get away with ‘consumer grade’ broadband. As they move to the cloud they must step this up to faster and more reliable pipes with redundancy. Most modern internal networks run at a speed of 1,000 Mb, while broadband typically only delivers 3 Mb consistently. Currently, you’ll never get the same performance but broadband speeds are always improving but they are not yet equivalent to on site speeds. Yet.

Finally, in all this talk of moving to the cloud, traditional things such as backup and security don’t magically disappear, they simply need to be re-thought and re-engineered. Just because your email moves to the cloud and Office365 does that mean you shouldn’t back it up? Certainly for me it doesn’t. I know that it is backed up at the data centre but since it is ‘my’ data I still backup regularly. Admittedly, this is still cumbersome and not totally automated as it is with on site situations. However, the key term again here is ‘yet’. It will come as demand increases.

So, in summary, can the cloud totally replace what you have with the your on site network? Almost certainly no. Will it? Almost certainly yes. The only question is when. In the meantime rather than thinking of eliminating think down-sizing locally when it comes to the cloud.

Office365 vs Small Business Server


Any good business tries to do two things. Firstly, it tries to maximize returns and secondly it tries to minimize risk. It is important to note that one can generally never eliminate risk merely minimize it. With that in mind let’s make a comparison of Small Business Server 2011 Standard (SBS) and Office365.

The elephant in the room when it comes to ‘cloud computing’ is generally security. However, it is important to keep some perspective here amongst all the pariahs. Most systems today, servers, desktops and mobile devices are connected to the ‘cloud’ and are as such subject to exactly the same risk. However, I would ask as to which systems have more resources dedicated to security and monitoring? An SBS server inside a business or the servers running Office365 maintained my Microsoft? Clearly it would have to be those of Microsoft. Importantly, this doesn’t eliminate the risk of these systems but having servers and systems maintained by Microsoft would certainly reduce the risk to security.

When you run an internal SBS system you are totally dependent, normally, on a single Internet connection. If that fails for any reason then your connection to the outside world is severed. I f the same situation happened with Office365 workers could be up and operational again using wireless Internet cards or be allowed to work from home. Thus, there is a much higher dependency on your Internet connection if you select to run an on site network like SBS. With Office365 people can work where ever they have Internet connectivity, whether that be in your offices, at home, at a local coffee shop, the airport lounge or wherever.

Another reason cited by many for desiring on site servers is because they ‘know where their data is’. If that is important to your business then that is what you should do but let me give you another real world analogy so we can look at this in perspective. Is it possible for you to ask your bank to see your money? I doubt it. We all trust the modern banking system, that whizzes money around the globe in ones and zeros, to store this valuable resource. Trusting our money to banks provides a significant amount of benefit doesn’t it? It allows up to withdraw cash fro any ATM in the world. IT allows us to pay our bills from the privacy and comfort of our own homes any time we like. It provides us to a range of financial services that once was only the domain of the well to do. Sure you can keep all your money at home (on-site) but that makes things so much harder that for most people it isn’t really worth considering is it? Most people appreciate the significant amount of benefit they receive, with minimal risk, for utilizing a bank so why is you data any different?

Following along with this analogy, most people still retain some cash locally for convenience and so it can be the same with data. The cloud is not an all or nothing strategy, especially in the Microsoft realm. Given some of the larger sizes of files and information in makes more sense to consider a hybrid strategy for your technology needs. We all know that bandwidth is not the same everywhere we go, however we all know that it is not getting slower. The SBS family is not limited merely to SBS Standard there is also SBS Essentials which is an onsite server that integrates closely with Office365, providing on site storage as well as access to all the features and functionality that Office365 provides. It is possible to do with the more onsite based SBS Standard system but if you have Office365 doing all the heavy lifting for Exchange, SharePoint, etc why would you need to replicate those features on site as SBS Standard does?

Importantly, in comparison between two potential offerings we should consider the feature sets. Now Office365 doesn’t claim to do everything that SBS 2011 Standard does. Things such as SQL, patch management and third party applications are not currently handled by Office365 however that doesn’t mean there isn’t other options (especially from the fast developing Windows InTune for example). However, when you consider the core products such as Exchange for email and SharePoint for collaboration the biggest difference is the products that come with Office365 are the enterprise versions and importantly they are available from a single license. SBS 2011 Standard by comparison only contains the Standard editions of products like Exchange and SharePoint which lack features like legal hold and form services. Again, it seems to demonstrate that Office365 is offering more benefits than SBS 2011 standard.

In today’s business environment flexibility to meet changing conditions and competition is important. SBS 2011 Standard requires a significant up front cost to implement and then continued ongoing maintenance. This means if you implement this and your business started to grow dramatically you’d have to invest more to scale up. Office365 by contrast (especially the enterprise SKU’s) provide a far more flexible solution. If you only need 5 licenses this month, that’s all you need to pay for. If however you need 10 next month you can scale up. If a certain group of users don’t need all the power of Exchange then you can allow them to use the reduced functionality and costs of the kiosk workers licenses. With Office365 all you need to worry about is what features individual needs rather than guessing what features your whole business may need and being somewhat limited to that after the fact.

Unless you are an IT business your aim should be minimize the amount money that you spend on technology to provide you with business advantage. It means you also want the most flexibility and greatest range of features for your investment and on balance one would have to conclude that Office365 fits this bill much better than traditional on premises SBS. This doesn’t mean that Office365 is the solution for all businesses and it doesn’t mean that there things that Office365 can’t do. What it does mean is that Office365 should be taken seriously as an option for even the small businesses that once only considered on site servers like SBS. Every business need to make its own decisions about risk and reward in regards to what works best for them, however the important thing is to these decisions based on solid information not the opinions of a vocal minority.

Office365 and SBS Essentials

Here’s a couple of good videos that gives you an overview of how Office365 will work with SBS Essentials.

http://www.youtube.com/watch?v=jVQz3KufpwQ

 

This first video shows you how you can manually set up the integration between SBS Essentials and Office365. At the moment, this is the option you’ll have to use until the Office Integration Module (OIM) for Office365 becomes available.

http://www.youtube.com/watch?v=a4O4LZ6UFEg

 

This video shows you the current (pre-release) Office Integration Module (OIM). It has some nice features and integrates nicely with SBS Essentials. Importantly, it doesn’t provide any AD synchronization, it simply allows you to easily administrator Office365 from the SBS Essentials console.

http://www.youtube.com/watch?v=k2-dVLwYraU

 

This video shows you how to integrate your custom domain with SBS Essentials. You will note that the Office365 servers need to become your DNS name servers. This means you’ll have to use Office365 to edit or add any records you have for your domain. The video shows the example of setting up the remote access URL on Office365.

 

If you are planning to install SBS Essentials and integrate it with Office365 then I’d suggest you take a few moments to have a look at each of these videos, after which you should have a much better idea of how it all integrated together.

Easy way to install common software

I recently came across the following site:

image_2_3CA969E6

 

http://ninite.com/

What it allows via a web site is basically the ability to select from a number of common software programs (browsers, utilities etc). It then creates a single executable you can download and deploy on the local machine and it will install all those applications automatically for you.

image_4_3CA969E6

The other good things is that it is totally automated and you don’t end up with any add on toolbars or ‘commercial-ware’.

A single executable makes it pretty easy to roll out common software in a networked environment.

Essential viewing

On of the things that I’m currently hanging out to see is how SBS 2011 Essentials integrates with Office365. The above video which is part of a number of training on SBS 2011 Essentials I reckon is really worth a closer look because it provides an important insight into not only the Office365 integration but also the swag of other addins that are coming soon. The rest of the training can be found here:

http://blogs.technet.com/b/sbs/archive/2011/04/12/content-content-and-more-content-part-1.aspx

Why is this important? It demonstrates to me that Microsoft is committed to making SBS 2011 Essentials a relevant product for the market but it also demonstrates to me that they GET what is happening out there with technology. What do I mean by this? I mean that fact that world is all about apps now rather than web sites. Many products are delivered directly via their totally encapsulated ‘application’ without the need for the browser. The app manages everything from installation to management and even updating. This is exactly the model Microsoft appears to be going down with the addins for SBS 2011 Essentials.

I also like the look of the Windows 7 Phone integration which allows plenty of directly control of your network right from a mobile device. Now of course all of this is blue sky mining until it becomes available but if you are interested in how SBS 2011 Essentials will connect to the cloud and how easy it appears that is going to be then I’d recommend you take a moment and have a look at this video.

Humming to the tune


I attending a hands on training course for Windows Intune this week. Firstly, what is Windows Intune? Well, according to the marketing blurb:

The Windows Intune cloud service delivers management and security capabilities through a single Web-based console so you can keep your computers and users operating at peak performance from anywhere. Give your users the best Windows experience with Windows 7 Enterprise or standardize your PCs on the Windows version of your choice.

It is basically a cloud based security and management subscription service from Microsoft that also includes a Windows 7 Enterprise license. This allows you to manage the security updates for a desktop, maintain anti-virus/malware, as well provide remote support. This is all done via a subscription of about $13 per PC per month.

One of the benefits that Windows Intune provides is the ability to aggregate a number of different PC’s into a single console. This would allow an IT Service provide to manage and maintain a number of clients PC’s all from a single web console without the need to invest in their own infrastructure.

There has been plenty of noise from IT Service providers who already have these features via other third part suppliers that Windows Intune is not worth their time and effort (as evidenced in the low turn out for my course). On that score I beg to differ.

Firstly, Windows Intune allows customers to nominate a partner or record. This means that any business so nominated receives a small ongoing commission. Secondly, no other third party management software I know of comes with a Windows 7 Enterprise license. This license allows the user (provided they maintain their subscription) to always upgrade to the latest version of Windows. This is an excellent method to ensure that customers are up to date with their operating system as well as generating migration and upgrade revenue for the service providers.

Windows Intune is certainly not as feature rich as other third party applications already in the market but remember that this is only a version one product from Microsoft. If you want to understand the potential of this product then you only have to look at the onsite monitoring Microsoft already has with the likes of System Center. If Microsoft can deliver this type of solution via a hosted cloud subscription, including a Windows OS license, then it will certainly be a strong player in the market in my opinion.

At this stage I have rolled out Windows Intune to my families PC’s and it is working quite well. I can easily see the machines, their status, security level and what software they have installed. I am interested to see when the next patch Tuesday rolls around how easily I can deploy updates to the machines but it looks very straight forward.

I like what I’m seeing in Windows Intune so far and I am very hopeful for the quick enhancement of this product. Hopefully at the next release they can integrate it with on site Windows Update Services to allow patches to be delivered from a central on site repository. However, as long as the product keep improving I am confident that it is great solution to add to my arsenal.