Flight School: Mastering Copilot for IT Pros–On demand

My 10 hour virtual training is now available on demand from:

https://directorcia.gumroad.com/l/mccpitpro

Turn Microsoft Copilot from “nice to have” into a practical, revenue‑driving capability. Flight School: Mastering Copilot for IT Pros is an immersive, live online program designed for IT professionals and MSPs, delivered over a focused cohort so you get hands‑on practice, real examples, and repeatable patterns you can apply the same day. It runs as a multi‑day virtual training specifically crafted for IT Pros and Managed Service Providers, with a strong emphasis on practical usage and adoption in Microsoft 365 environments.

What sets this course apart: every session is built around real Microsoft 365 tenant scenarios—security, governance, AI agent workflows, and user adoption—so you leave with a simple, repeatable framework, not just theory.

Who this course is for

IT administrators, solution architects, and consultants rolling out Copilot across Microsoft 365 tenants.
MSP owners and engineers building Copilot-powered offerings for SMB customers.
Technology leaders responsible for security, compliance, and change management in Microsoft 365.

What you’ll learn (outcomes)

By the end of Flight School you will be able to:

Explain the practical AI stack for Microsoft 365—data → security → search → identity/licensing → Copilot/agents—and use it to make sound, risk‑aware implementation decisions.
Harden your tenant for AI by aligning service‑level and item‑level security, data labelling, and DLP so Copilot respects access boundaries.
Use Copilot Chat effectively (history, memory, attaching files from OneDrive/SharePoint) and apply prompt books and prompt engineering techniques that non‑technical users can follow.
Leverage advanced Copilot agents (Researcher, Analyst), Notebooks, Admin Copilot, and SharePoint/Channel agents to automate research, reporting, and routine admin work.
Design an adoption plan for SMB tenants: licensing choices, enablement, tips for Teams/Outlook/SharePoint usage, and how to package Copilot services in an MSP offering.

Course format & inclusions

Instructor‑led online cohort (multi‑day) with focused, practical sessions.
Session recordings and downloadable resources so you never miss a step.
Hands‑on demonstrations using Microsoft 365 tenants, showing exactly how to configure, test, and measure results.
Recommended setup: a Microsoft 365 Copilot–enabled tenant is ideal to follow along with internal data scenarios (emails, files, Teams, SharePoint).

Program snapshot (sample sessions)

Session 1 – The AI Stack for Microsoft 365
Foundations of the AI stack, security posture, governance, search, licensing, identity, and how Copilot fits.
Session 2 – Copilot Chat, Memory & Prompt Books
Practical workflows, attaching tenant data, creating re‑usable prompt books, and using Loop for collaborative artefacts.
Session 3 – Security, Compliance & Internal Data
Item‑level protection, data labelling, DLP, safe access to internal content, and when to choose paid Copilot capabilities.
Session 4 – Notebooks & Agents
Researcher and Analyst agents, Admin Copilot, SharePoint and Channel agents in Teams, and automation patterns you can adopt immediately.

Cohorts are delivered as a structured multi‑day virtual training for IT Professionals and MSPs—clear, practical, and built for real‑world use.

Why learn with CIAOPS

Flight School sessions are delivered by Robert Crane, a long‑time Microsoft 365 educator and the principal behind CIAOPS, who routinely leads live community sessions and training across Microsoft 365 and Copilot.

Some feedback received so far from attendees:

I’ve just completed a five‑day Copilot course, and I can honestly say it has been a game‑changer for the way I work. Over the week, Rob shared an incredible range of practical tools, tips, and resources that will not only help me boost productivity but also streamline my daily tasks with best‑practice approaches.
What impressed me most was how immediately applicable everything was. I’m already seeing how these new skills will dramatically reduce the amount of time I spend sitting in front of a computer entering data—freeing me up to focus on higher‑value work. The sessions were clear, insightful, and genuinely empowering.
A huge thank you to Rob for delivering such a valuable and engaging program. I’d highly recommend this course to anyone looking to work smarter, not harder.

Rob’s training is well worth the investment not only from a $ perspective, but from the time invested. Over the course of 5 days I’ve been able to glean a huge amount of things that I “thought I knew” and use them better. Can’t wait to review the recordings to see what else I can do. Thanks Rob.

Flight School: Mastering Copilot for IT Pros

Join us for an immersive 5-day virtual training designed exclusively for IT Professionals and Managed Service Providers from the 12 – 16 January 2026. This isn’t just another webinar—it’s a hands-on, deep dive into how Microsoft Copilot can transform the way you manage, automate, and secure your IT environment.

What you’ll gain:

* Master Copilot’s capabilities for IT operations, security, and automation.

* Learn practical workflows that save time and boost efficiency.

* Explore advanced scenarios for troubleshooting and compliance.

* Future-proof your skills with insights into emerging Copilot integrations.

Why attend?

* Live, interactive sessions with real-world demos.

* Expert-led guidance tailored for IT Pros and MSPs.

* Actionable takeaways you can implement immediately.

Format:

* 5 consecutive days

* 2 hours per day

* Delivered remotely via Microsoft Teams. Recording available after session.

Your Copilot journey starts here—are you ready to take off If so, register your interest here – http://bit.ly/ciaopsroi. Early bird discounts until 12 December 2025.

Prices

Patron level	RRP	GST	ex GST	Saving
None	$399.00	$36.27	$362.73
Bronze	$199.00	$18.09	$180.91	$200.00
Silver	$99.00	$9.00	$90.00	$300.00
Gold	$49.00	$4.45	$44.55	$350.00

New CIAOPS Copilot for M365 course

I just completed a new “Getting Started with Copilot for Microsoft 365” online course that you can find here:

https://www.ciaopsacademy.com/p/getting-started-with-copilot-for-micrsoft-365

The course is designed for the end user who wants to better understand how Copilot for Microsoft 365 can help improve their productivity across the suite of applications that Microsoft 365 provides access to, including Word, Excel, Outlook, Teams and more. This course is not aimed at administrators but those using Microsoft 365 in their business.

This new course is also available to CIAOPS Patrons as part of their benefits, so they too can get up to speed with Copilot in Microsoft 365.

Look out for more courses coming soon from CIAOPS.

CIAOPS Summer School is open for enrolments

In early 2024 I’ll be running a course entitled “Secure more with Secure Score in Microsoft 365”. Training will held virtually over four consecutive weeks. Each session will be two (2) hours and run from 9am Sydney time.The dates are:

Thursday January 4th 2024

Thursday January 11th 2024

Thursday January 18th 2024

Thursday January 25th 2024

The sessions will be recorded and other materials from the sessions (checklists, etc) will be available to attendees afterwards.

This event will be conducted remotely via Microsoft Teams.

The aim of this training is to help configure security best practices inside your Microsoft 365 environment. You’ll learn what settings you should enable and why you should have these enabled. The sessions will also take you through common examples of configuring these settings and the impact they will have on your users.

The price for this event will be:

Gold Enterprise Patron = $48.67

Gold Patron = $97.34 inc GST

Silver Patron = $194.68 inc GST

Bronze Patron = $389.35 inc GST

Non Patron = $599 inc GST

You can learn more about the CIAOPS Patron community at www.ciaopspatron.com.

I hope that you’ll join me in January for this event as I believe it provides some much needed training in a very important aspect of managing and securing Microsoft 365. If you are serious about security for Microsoft 365, then you need a plan and this training will aim to give you just that plus some experience to boot!

You can enrol now in this course ready for January using this link:

https://www.ciaopsacademy.com/p/secure-more-with-secure-score-in-microsoft-3651

As always, if you have any questions about this training please email me on – director@ciaops.com.

I hope to see you there.

Microsoft 365 incident response training now on demand

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I have now made available in the CIAOPS Academy:

Microsoft 365 Incident Response

on demand training course. The aim of this training is to help you better prepare for a security incident inside the Microsoft 365 environment. You’ll learn what settings you should enable and what processes you should have in place before an incident occurs. The sessions will also take you through common examples of incidents and help you understand what needs to be done when they occur and how to minimise risk and impact to a business. The sessions will also take your through the post-incident process to build confidence with what information needs to be maintained and how to prevent similar incidents re-occurring. The final session will be a group hands on lab and discussion so you can put all the skills you have learned to the test.

A course quiz and certification of completion are also available as part of this course. Inside the course you’ll find over 8 hours of video content plus a host of resources and scripts for you to use.

Normally, this course is AU$399 but for a very limited time and for a limited number of people I am offering 33% off if you use this direct link:

https://www.ciaopsacademy.com/p/microsoft-365-incident-response?coupon_code=FIREMEUP&product_id=4576434

or use the code

FIREMEUP

at checkout.

Introduction to MCAS course from CIAOPS

I am happy to announce that I have released a new online course:

Introduction to Microsoft Cloud App Security (MCAS)

This course is designed for those who have never used MCAS and want to understand what it is and how it can make their Microsoft 365 tenant more secure. The course includes over 90 minutes of video lessons plus additional resources to allow you to extend you understanding of MCAS.