iPad thinking


Apple is about to ship (in the U.S. anyway) it’s latest gadget known as the iPad. I thought that I’d cover why I think this device will have a similar impact as other Apple devices such as the iPod and the iPhone. The broad basis of my argument proceeds along two lines of reasoning: rational and emotional.

On the rational side I would say that there currently isn’t a successful ‘tablet’ style device out there at moment. Lots of people have tried to create something but they haven’t really taken off. Sure, the odds maybe against Apple here but that still doesn’t mean they can’t be successful and fill what is a current hole in the market.

Next, I’ll point to the fact that no matter what Apple bring to market a significant number of people will buy it. This alone gives the product momentum which many competitors fail to achieve. This is one of the differences about Apple, they don’t have users they have fans and fans buy whatever you peddle. Thus, the first shipment is already sold out and second one is also I believe. That’s a pretty good way to kick start any market acceptance.

We are now living a world where ubiquitous Internet is almost a reality. It is certainly more ubiquitous in the places that we frequent, i.e. at home, at work, travelling, etc. the iPad is a device for these places because it supports ‘instant on’ and access to the Internet. Wanna see what’s on TV? Grab your iPad and view the on line program. Want to catch up on the news before a flight? Grab your iPad and get the latest information. The key factors here are ‘instant on’ and form factor. Being bigger than an iPhone reading becomes less of a strain and you also don’t have to wait for it to boot. Also don’t overlook that we have an aging population and our eyesite isn’t getting any better.

In the places that we frequent where the Internet is not ubiquitous (like cars) the iPad will most likely drive connection there as well. Imagine a GPS screen the size of an iPad rather than that of a pokey iPhone? What about all those places you need to lookup while on the move? What about some entertainment (movies and games) while you’re travelling (on a bus or train rather than driving a car in this case)?

However, rationally I think the most powerful feature of the iPad will be as an eBook reader. Take a look at all the books kids bring home from school these days. Imagine if they were all available in a simple device like an iPad. Electronic books allows students to much easier search, mark up and  share the information they use in their studies. I’m not only thinking of kids in school but what about those in technical colleges and universities? Need to check something in the text book while you are in the lecture? Just whip out your iPad to see. Again, in the past eBooks have never really taken off but that doesn’t mean they won’t now.

I do a lot of reading and writing everyday and I can see the iPad working in both aspects. I take a lot of notes in a paper notebook everyday simply because it is easier and quicker to do this than entering it in via a keyboard. I also don’t always have a keyboard in front of me and once again, most mobile devices screens are too small for this. However, an iPad is in a similar form factor to what I’m already using with my paper notebook so it has already checked off one box here.

As I said, I do read a lot of stuff as well everyday. From emails, to web pages, to magazines, newspapers, to RSS feeds, fiction and non-fiction I read it all daily. I certainly see the appeal of all that reading matter being in a single place. I see the appeal of it all be searchable as well as being able to remember where I’m up to. I also see the potential for this information to be delivered automatically to an ‘instant on’ device that allow me to read any of material whenever the mood takes me without me ever having to worry about how or when it gets onto that device.

I think you can start to see the rational reasons why the iPad may become widely accepted as a ‘new platform’ for IT in the very near future. But about the emotional reasons? These reasons have no logic but they are none the less just as valid in my opinion.

Firstly the device is from Apple and Apple is cool. Apple doesn’t make technology devices, it makes consumer products. As much as IT people love to discuss Apple technology it is the ‘huddled masses yearning to be free’ that buy their stuff. That’s why it looks the way it does and that’s why it is sold the way it is. If logic had anything to do with it we wouldn’t find the PC vs Mac ads funny now would we?

Secondly, to a consumer the iPad is simple. It doesn’t have a keyboard (which most users hate), it is just like a notebook. You simply point at what you want and it appears. Remember, I’m talking about emotion here not reality. I believe people secretly yearn for simpler technology, most use less than 20% of the features available in current software because it has become a case of feature overload. Something that is simple had great appeal.

Lastly, no matter what you think about Apple’s products you have to recognize that they have been successful. One could argue that iPod and iPhone were devices that changed our world and forced many others to reconsider the position in the market. Again, there is never any guarantee in a commercial world about what will be successful but if history is anything to go on then you’d certainly have to say it has a better than average chance.

So there you have it, why I reckon the iPad will be a success. Maybe not initially but the more I stop and think the more I can see an application for a device where one doesn’t currently exist. More importantly one where the iPad would fit the bill. I believe the real secret to the iPad is not that it is more technologically advanced but that it is simpler, or perceived that way, that will make it a winner with its target market – the average consumer. Too often technology people get seduced by the geez whiz factor and forget that the far bigger market is those who simply want something they can use easily and makes them look cool. That my friend will be the iPad I believe.

Office Web Apps installation

I went to a demo yesterday at Microsoft where I actually got to see Microsoft Office Web Apps live for the first time. Wow! Even better than I’d imagined.

 

After the demo was over I was real disappointed because I thought that I’d have to wait until Office 2010 get released on May 12 to get a hold of Microsoft Office Web Apps. WRONG.

 

If you visit this site:

 

http://www.microsoft.com/downloads/details.aspx?FamilyID=27d81b1c-18ae-4983-8e1c-224bb747eb99&displaylang=en

 

and follow this document:

 

http://technet.microsoft.com/en-au/library/ff431687(office.14).aspx

 

you can download a beta copy, which is exactly what I’ve done. Here is a brief installation overview.

 

You need to have SharePoint 2010 installed and operating on a server. Once you have downloaded the file package double click it to run.

 

image_2_37683850

 

It will be expanded.

 

image_4_37683850

 

You will then be asked for the license key (which is found in the documentation link above).

 

image_6_37683850

 

Accept the license agreement.

 

image_8_37683850

 

Choose an installation location.

 

image_10_65558B08

 

Wait for package to copy files.

 

image_12_65558B08

 

Run the SharePoint config wizard.

 

image_14_65558B08

 

Commence the set up.

 

image_16_65558B08

 

A few services get restarted.

 

image_18_65558B08

 

Office Web Apps gets configured.

 

image_20_65558B08

 

All done with install, now for configuration.

 

image_22_1342DDC1

 

Go to System Settings in SharePoint Central Admin and select Manage services on server.

 

image_28_1342DDC1

 

Ensure Excel, PowerPoint and Word Services are running.

 

image_30_1342DDC1

 

Got Application Management then Manage service applications.

 

image_34_1342DDC1

 

Make sure Office Web Apps services are running.

 

image_36_1342DDC1

 

Now go to the Site Settings for your SharePoint site.

 

image_38_7E515B4D

 

Locate Site Collection features under Site Collection Administration.

 

 

 image_40_7E515B4D

Activate Office Web Apps.

 

image_42_7E515B4D

 

Find Word doc on your site and click it to open.

 

 image_44_7E515B4D

Bamm – Word document in a web browser courtesy of Office Web Apps.

 

I am impressed. More testing to come soon.

Office web apps and SharePoint 2010

Here’s a very interesting screen from the Office 2010 training I mentioned in my post yesterday. This is all about Office Web Apps which is basically Microsoft Office running through a web browser. It says:

Office Web Apps:
– included as part of the Office Suite licenses which IT installs on Microsoft SharePoint Foundation Server (formerly WSS) – on premises

So it seems that when you buy Office 2010 you also get the ability to install Office Web Apps onto something like SharePoint Foundation. So there is no additional product to purchase or download!

– Office Web Apps include Microsoft Word Web App, Microsoft Excel Web App, Microsoft PowerPoint App and Microsoft OneNote Web App.

Most importantly here is the fact that there will be an Office Web App for OneNote. Yeah! This means that you can read OneNote files without necessarily having to have OneNote installed on your desktop.

For businesses: Customers licensed for Microsoft Office 2010 through a Volume Licensing program can run Office Web Apps on-premises on a server running Microsoft SharePoint Foundation 2010

Ah ah. So to obtain Microsoft Office Web Apps you have to purchase Office via Volume Licensing. This makes sense and means that for most businesses obtaining Volume Licensing is the way to go. Obviously price may be an issue but that aside Volume Licensing does provide many benefits, even to smaller businesses.

What Web Apps is NOT – Not to be sold as a standalone product – included with Office license.

Most interesting. So when you buy Office via Volume Licensing you automatically obtain Office Web Apps – neat.

This whole concept of Office Web Apps opens a huge range of possibilities in my mind. It certainly indicates that Windows SharePoint Foundation 2010 is going to be far more important if it is seen as the host of Office Web Apps inside a business. This means that once you purchase Office via Volume Licensing you can download SharePoint Foundation 2010 for free and install Office Web Apps there and then run them via a browser rather than installing the software on workstations.

If you did this, it would mean only a single location to maintain updates and provide all users with consistent versions in theory. I would also assume that if you allowed remote access to your SharePoint Foundation 2010 server then you could run Microsoft Office via a web browser and any Internet connection, which would be pretty cool when you think about it.

There are still plenty of questions around all this Office Web Apps stuff such as how it handles licensing, how it is installed, where it stores data and so on because, to my knowledge Office Web Apps isn’t available yet. However, what it does indicate to me is that, most importantly SharePoint Foundation 2010 is going to be a very important part of most businesses infrastructure going forward. So if you don’t know SharePoint, I reckon you better start learning.

I can also see the application of Office Web Apps into things like Microsoft Business Productivity Online Suite (BPOS). This means now that BPOS will almost offer a complete desktop replacement of applications that users are familiar with. It is certainly further evidence that Microsoft is transitioning more to the cloud and considering what Office Web Apps may offer I’m more positive that it is a good strategy, even down to the SMB space.

The next steps for me are to find out more about Web Apps and how to get them running on SharePoint Foundation 2010. I guess I’ll have to wait till when Office 2010 is released to get may hands on Office Web Apps. Damm.

Office 2010 sales and marketing training

With Office 2010 due out in May now is probably a good time to spend getting up to speed on the product. Remember that this new version of Office includes a number of very different features including an online and a free version. That’s also apart from all the other new features with the individual products themselves.

Most importantly, I believe, is the fact that most people need to get up to speed with SharePoint 2010 and OneNote 2010 (which will now be available in EVERY version of Office 2010). So visit the following sites and skill up:

Selling Office 2010 – https://training.partner.microsoft.com/learning/app/management/LMS_ActDetails.aspx?UserMode=0&ActivityId=574221

Introduction to Office 2010 Customer Immersion Experience (CIE) – https://training.partner.microsoft.com/learning/app/management/registrationex/LMS_Registration.aspx?UserMode=0&Mode=0&ActivityID=565564

SharePoint 2010 training

Probably the biggest change in SharePoint 2010 is the interface which now includes an Office style ribbon. In many ways it is probably going to be like how the Office ribbon was accepted by users. At first they hated it, mainly because it was different, but then after a while they found that it actually made things easier. Then they loved it.


I reckon it’ll be the same with SharePoint 2010. I think that the new ribbon interface will also improve the acceptance and usage of SharePoint because it is less like a ‘boring web site’ and more like a true ‘web app’ now. I also think that making it more like Office is also a winner. Initially I was sceptical but now the more I see it and more I use it I think that it does really make sense. The main reason is that, as I have always said, SharePoint works best when combined with office.

To get you more familiar with the new SharePoint 2010 interface and how to do the things you used to do in SharePoint v3 Microsoft has an excellent video training course that can be found at:

http://office2010.microsoft.com/en-us/sharepoint-server-help/make-the-switch-to-the-new-sharepoint-2010-user-interface-RZ101806469.aspx?redir=0

It is totally online and takes about 60 minutes to complete and if you are planning on using or working with SharePoint 2010 then I highly recommend you take the time and complete training.

If you know of any other good SharePoint 2010 training let me know (director@ciaops.com) so I can tell people.

More SharePoint talk

With thanks to Susan Bradley who put my name forward for this, I’m happy to say that I have recent featured on the RunAsRadio program.

 

Show #152 Robert Crane Manages Sharepoint 2010! can be download via a number of different audio formats for you to listen to at your leisure.

 

In the episode I speak generally about some of the issues around creating well managed SharePoint sites and some of the challenges that IT Professional may face with a SharePoint site in their environment.

 

Have a listen and let me know what you think.

Real world BPOS solution

I’m always on the lookout for real world solutions of Microsoft Business Productivity Online Services, especially those for SharePoint. As such, I came across the following blog post:

 

http://www.mickhuxley.com/?p=89

 

from Mick Huxley. Although he is a techie he is also a volunteer for the SES (State Emergency Services). Now this is basically a totally volunteer organization that provides a major amount of emergency and disaster relief. Interestingly, it seems that the SES has been given BPOS accounts.

 

Mick’s blog post talks about:

 

“Personally I have seen EOS/BPOS yield immediate results for my unit.  We have Distribution Lists, owned by our Controller for the distribution of incoming pages.  He is able to update the list membership on the fly to ensure that only unit members whom are active are notified.  Likewise each week an automatic email is sent advising of the Duty Officer, Team Leader and Operations Controller for the week.”

 

he also speaks of the benefits of SharePoint:

 

“SharePoint has provided us with a location to store our unit documents online and work on them away from Local Head Quarters (LHQ).  This has improved my Units ability to focus on training and incidents.  Whereas previously some members would skip training to complete “paper work” they can now work on the docs, outside of training nights, and spend training time increasing their skills.”

 

he concludes that

 

“Is the SES the only Organisation that would benefit from BPOS?? No, not at all.  Hosting these solutions outside the Organisation can reduce time to provision, reduce technical headcount, reduce carbon footprint, reduce datacentre requirements for cooling and power and reduce Capital Expenditure, whilst improving availability and potentially security.”

 

The trouble is that most people simply look at SharePoint and expect it to ‘magically’ do everything. You gotta mould to your needs and this requires some investment to get the most out of it. SharePoint is simply a tool, like Excel, you only get out of it what you put in.

 

To me this is simply more evidence that BPOS and hosted SharePoint provide real solutions for any organization, commercial or not. As much as I am disappointed by the current lack of uptake of SharePoint I feel better when I see stories likes these from the front lines. I know that one day soon we’ll reach a tipping point and people will begin to recognize the benefits SharePoint can play in their organization.

Webinar preview posted

Today’s webinar, Learning SharePoint Lists, has been posted up on my YouTube channel. It contains about the first eight minutes or so of the full 60 minute webinar that was run today.

Learning SharePoint lists webinar

 

We also have a number of free 30 minute webinars you can download if you want to get a feel for the style and content of our presentations:

 

Introduction to SharePointhttp://rapidshare.com/files/312292856/091112.avi

Basics of using SharePointhttp://rapidshare.com/files/312282952/091126.avi

 

there are also others available for download including:

Basics of SharePoint Administration

SharePoint Questions and Answers 1

SharePoint and Office

Document libraries in depth

 

which can be purchased online from : http://www.pagebloom.com/content/productCategory/o/92160/c/49875

 

If you wish to be informed of when new webinars will be available please sign up to the CIAOPS webinar email subscription list.

 

If you have any feedback on the webinars, suggestions, or topic suggestions please don’t hesitate to email director@ciaops.com and I hope to see you at the next webinar.