Review of Office 365 Nation 2014

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Although I am still recovering from the jet lag, my vision has cleared enough now that I can pen my thoughts on Office 365 Nation 2014 recently held in Seattle.

The event was put together by Harry Brelsford and in another way is really SMB Nation 2014, however this time the theme has been ‘rebooted’ to focus on Office 365 and the cloud.

The first thing I must do is thank Harry for the opportunity to conduct four formal and one informal session. You can download the slides from the my formal presentations here:

T106 – Coming to grips with SharePoint

T107 – The Business of Yammer

T108 – Level up with PowerShell for Office 365

T109 – Lync the red headed step child

unfortunately, there are no slides for my informal Azure session as it was mostly demos and actually went for over two hours! Thanks to all who stayed late to listen to my thoughts.

The next thing I need to do is thank everyone who attended my sessions. The first two were quite late at night, which after a long day, I appreciate you coming along and being an enthusiastic and attentive audience. I also appreciate all the great feedback and questions received in all sessions. And I really appreciate that you laughed at my jokes, corny as they were!

One of the high points of the conference for me was the number of people coming up to me in the hallways letting me know that they read my blog and perhaps a particular post I wrote had helped them. Publishing a blog can be lonely at times, sure you get blog comments but it is so fulfilling for me as a content creator to actually have someone say that what I have created has actually helped them face to face. It makes the whole creation process worthwhile and gives me the energy to continue doing the blog regularly and improving the quality and depth of what it contains.

With over two thirds of attendees attending SMB Nation for the first time it was brought home to me how many are still struggling to find their feet in this new cloud world. Everyone in attendance appreciates the cloud is here and that Office 365 is a great option but they are struggling with how to integrate that into a successful and profitable business for themselves.

The biggest reason for this struggle in my option is that fact that most vendors are still pushing the ‘Managed Service Provider’ (MSP) mantra which I believe doesn’t make a great of sense in this cloud-first world for many. It can play a part, but these days it is only a small part in a cloud business. However it seems to me that too many people have become too locked into things only working in that MSP way and from where I sit, the world is now a very different place.

In saying that, I’d really like to see business models and ideas come to the forefront that challenge that traditional notion so much so that I think I’ll post a few articles on business very soon, so stay tuned for that.

In short, I believe the path to success in many ways requires a completely new way of thinking. You don’t have to totally abandon your existing business model but you do need to challenge it. You do need to start thinking outside the box and challenge the conventions to find what works best for your business. This is where most struggle I believe. They are trying to put the round peg of the way they have always done things into the square hole that is cloud services. So to provide more light on that I promise to do some follow up posts focused on business for people.

I think that this conference had a some very high quality speakers and none more so then Tom Moen from Microsoft. I am so glad I attended his sessions and got to meet the man. I learned a lot about technology and presentation techniques from him. That alone made my whole trip worthwhile.

Of course the real value in these conferences is the hallway networking, sitting down with peers over breakfast, a coffee, dinner or a drink. It was fantastic to catch up with old acquaintances and past SMB Nation attendees. However, it was also fantastic to make so many new connections and talk with others whom I had never met before about their business and the challenges of the cloud. This is also where I learnt a lot and I appreciate every one of those interactions.

So in summary, it was a long way to travel but a real benefit for myself. I thoroughly enjoying presenting my sessions and listening to some other outstanding ones. However, most of all I enjoyed the peer to peer networking and the opportunity to be at the kick off for many along a journey to successful cloud consulting.

My hope is that Harry’s event becomes the pivotal one for SMB cloud resellers as it was for SBS resellers all those years ago, because there really isn’t anything I have seen that speaks specifically to the SMB IT reseller in the cloud space now. These are the people that manage technology for the gigantic number of small businesses out there that power the economy. If SMB’s can grow then the economy as a whole grows and everyone benefits. For that to happen SMB IT resellers need to retool their skill portfolio and a focused conference like this provides no better way to achieve that. So if you haven’t jumped on board the Office 365 Nation train, then I’d recommend it is time you did.

Well done Harry. Well done SMB Nation team. Well done everyone who attended. I’m keen to come back next year and I hope I’ll get the nod to speak again.

Some maintenance?

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Logged into my Office 365 tenant and was greeted with the above message that I have never seen before.

We apologize for the inconvenience, but we’ve made OneDrive and Sites read-only while we do some maintenance.

Hopefully, this means that they are upgrading something in the back end to give me a whole more features.

I wonder what it could be?

Adding multiple mailbox to a SharePoint eDiscovery centre

One of the great ‘enterprise’ features you receive with the higher end Office 365 plans is eDiscovery. This basically allows you to trawl through all the information you have in Office 365 looking for matches to your query.

One of the options available is to create an eDiscovery centre in SharePoint Online which I covered in a previous blog post here:

SharePoint Online eDiscovery

It is important not to overlook the fact that the SharePoint Online eDiscovery centre can be used across SharePoint Online and Exchange Online.

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So if you create a new eDiscovery Set, you then need to define the Sources that the set will work across (i.e. search through). You do this by selecting the Add & Manage Sources hyperlink.

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You’ll then see this take you to a dialog where you can select the individual mailboxes you wish to search along with any SharePoint locations.

But what happens if you want to search across multiple mailboxes? Do you have to enter them in individually?

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In this case, because there are already email distribution groups established we can use these to select a group of users.

Here there is an existing email distribution group called Sales Team.

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If you therefore enter the distribution email group into a mailbox location and select the Check Name icon to the right, you should see a green tick appear to the left indicating that it is valid.

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When you save this source you should then see that all the mailboxes of the email distribution group have been added as Sources for eDiscovery.

Thus, if you want to include every email inbox simply create or use an email distribution group in Office 365 that includes all mailboxes.

Enabling Office 365 first release

You not be aware that Delve is now rolling out to office 365 early adopters and then to every one.

First what is Delve? I think this video covers everything nicely;

Now that you know what it is you want it for your Office 365 tenant right? So how can you get on the earlier adopters, known as First Release program? Easy.

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Login into your Office 365 web portal as an administrator. In the Office 365 admin center expand the Service Settings option. Then select the Updates option.

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Now on the right ensure that the First Release option is set to on. Sooner rather than later you’ll get all the latest stuff for Office 365 including Delve which I’ll be covering in future posts so stay tuned.

Are you coming to Office365 Nation?

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From September 26 to 28 I’ll be in Redmond Washington, USA speaking at the Office 365 Nation conference. What will I will I be talking about? Here’s a list of my sessions:

T106: Coming to Grips with SharePoint Online

SharePoint is the heart and soul of Office 365 and major differentiator from the competition. It is a business that allows solutions to just about any business pain point, but how does it achieve this? Without a solid foundation in the fundamentals of SharePoint you are not going to be able to explain to customers how it solves their business needs. This course will help you understand everything in SharePoint Online, including OneDrive for Business, from the ground up, then how to demo it to clients and build solutions to help their business. If you want to stand out from the crowd then you need to know SharePoint and you need to attend this course.

T107: The Business of Yammer

Social is changing the way that business works today. It is fast becoming the de facto method of working for employees entering the workplace and it is something that is now part of Office 365 via Yammer. However, what is Yammer? What can it do? How do you make the best use of it even for small businesses. This course will take you through the basics and help you firstly understand why implanting social into a business is so important and then how to use the tools and abilities of Yammer via Office 365 to achieve this for clients. Collaborating is key for smart business in the future and this course will arm you with the knowledge to take advantage of this and be an expert in the field.

T108: Level up with PowerShell for Office 365

PowerShell is the THE tool for IT Professionals to administer and a mange Office 365. It provides access to many settings that are not available in the GUI. It provides faster deployment and management of just about all aspect of Office 365, from Exchange to Lync and SharePoint. To truly be a skilled Office 365 professional, you need to know and user PowerShell. This course will provide you exactly this skills. You’ll learn not only how to set up a PowerShell environment to connect to Office 365 but you’ll also learn some of the handy scripts you can use to make administration so much easier. If you want to manage Office 365 better and faster then this is course for you.

T109: Lync: The Red Headed Stepchild

Too often Lync is overlooked when it comes to Office 365. However it is a very powerful service that provides key benefits in Office 365. This course will firstly help you understand what Lync is and why it is so important to businesses large and small. You’ll learn how it is the easiest tool to pitch to decision makers and therefore the key service you should be using to leverage the complete Office 365 suite. If you want to convert more Office 365 stakeholders you must know Lync.

I’m luckily to be speaking at an event with many distinguished and experienced presenters who are aiming to provide IT professionals and business leader key information about how Office 365 and Microsoft cloud products are changing the way that business is conducted and opening unprecedented opportunities.

You can of course still register for the event at:

https://www.regonline.com/Register/Checkin.aspx?EventID=1573788

and to learn more about the conference visit:

http://fall2014.smbnation.com/

so if you are interested in what I believe is some fantastic content I encourage you to register today.

If you are attending the in the area during these dates I always love to catch up with people and understand how they are taking advantage of products like Office 365 and Azure, so feel free to reach out to me and organise a time to meet. It’ll be a packed few days but I’m sure we can squeeze something in.

Hope to see you there.

Delve now rolling out

Microsoft has announced that Delve and Officegraph have started rolling out to people. You can read more here:

http://blogs.office.com/2014/09/08/milestone-office-delve/

Take a look at this short video to understand what Delve and Officegraph are and how they can help you.

I’m still waiting for Delve appear on my Office 365 tenants (fingers crossed) but if you want to ensure you opt in to the Preview Features make sure you go to your SharePoint Online Admin Center and select Settings.

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From there ensure you have the Preview Features set to Enabled as shown above.

I’ll post a review of my experiences as soon at Delve appears on my tenant. In he meantime, if you have Office 365 check you tenant NOW!

Adding SharePoint Storage under Office 365 Open licensing

Unfortunately, one the of confusing things when it comes to Office 365 is that way that certain SKUs are licensed and made available via different channels. One of those that I recently struck was when there was a need for additional SharePoint Online storage space for Team Sites (not OneDrive for Business) with an end user who had a Mid-sized (M) purchased under Open licensing.

Out of box currently with Team Sites you get 10GB + 500MB per user. Thus, on an Mid-sized (M) for 10 users you’ll get 10GB + 10 x 0.5GB = 15GB in total. However, what happens if you need 20GB say? That is, an additional 10GB.

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The way you purchase additional products is that you simply go into the Office 365 Administration portal and then elect to buy more options.

When you do you’ll see the above information. in this case you select to pay with another option and proceed.

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Since you already have a license (in this case Mid-sized) you would think that you select this as there is no option just to purchase additional SharePoint online space by itself.

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Here you see the option for Extra File Storage, however the issue is that you can’t just purchase the storage you also have to purchase an additional Mid-sized license!

After some research, it turns out that Extra File Storage is not an SKU that is available via Open licensing. Thus, the only way that it can be purchased is by using the Office 365 console and purchasing it via a credit card (this is known as a retail license). However, the problem with that is that you can’t just purchase Extra File Storage by itself, it is actually only possible if you purchase a plan that includes SharePoint Online.

This then means to get an extra 10GB of storage in case there is need to also purchase an additional Mid-sized business plan. The problem arises if there is no need for that additional Mid-sized license. You can’t also easily adjust the initial licenses purchased via Open because these are done on yearly basis. So you effectively end up with an additional license you may not have use for simply to obtain Extra File Storage.

Many businesses will in fact use that additional license down the track so it will generally not be wasted but now you also have a tenant that has both retail and Open licenses. You have a tenant with potentially varying license expiry dates. In short, a lot of complications have been added just for the simple need of some Extra File Storage.

This now means that licensed purchased under Open need to be done with careful consideration for the amount of space required in Team Sites, because if you need more than the initial licenses provide you need to purchase one less under Open and then purchase one via retail WITH the additional space you require. That really isn’t the best solution but at this stage it appears to be the only one available.

How could this problems be solved? In my opinion there are two possible solutions:

1. Add Extra File Storage to Open licensing

2. Increase the initial amount of allocated SharePoint Online Team Site space from 10GB (+500MB per user) to 1TB (+1GB per user).

Until then, beware of using Open and having the requirement for more file space that is provided initially. If you need more, you will have to look at splitting your license purchases between Open and retail.

OneDrive mobile app update coming


With the growth in cloud storage the way that people access that information also changes. Much access, especially for cloud services, is now undertaken away from a traditional desktop and in many cases on mobile devices. With that in mind Microsoft is again updating its mobile OneDrive apps.
You can read the specifics about what is happening in this blog post:
https://blog.onedrive.com/onedrive-gets-smarter-on-your-phone/
One of the enhancements on the Android platform is the ability to access your OneDrive consumer and OneDrive for Office 365 directly from the same app on Android devices. when combined with Office on Android this will make it extremely easy to work with files no matter where you are. Microsoft is crafting the app to ensure that information is easily separated between personal and business. They are also improving access by utilising pin code access.
The rapidly improving features of mobile apps are really beginning to shine light on the power of the cloud as they give people access to their information where ever they are, optimized for the screen they are using. If you are not yet using the OneDrive app for your mobile device download and give it a go. I’m pretty sure you won’t look back. If you already have the app key an eye out for the latest round of updates as they look like some major improvements.