Good business

Here’s an email that Office 365 users in Australia recently received in conjunction with the outage that was experienced in April.

 

image_2_662148A7

 

Nothing is perfect and Office 365 is still in its infancy but I for one am heartened to see that the right thing has been done and customers affected have been duly compensated (as Microsoft provides a financial guarantee on its service level agreement). It would have been nice for this to have come out earlier but hopefully it will not need to again.

Office Web Apps and iOS 5, still no go for editing

A little while back I wrote an article about using an iPad with Office 365 in which I lamented at how the iPad works fine as a reading device with Office Web Apps but struggles when it comes to editing.

 

My hope with the updated release by Apple of iOS 5 that things would get better, unfortunately they haven’t.

 

photo_46275E8C

 

Here is what happens when I attempt to edit a Word document using Office Web Apps on an iPad 2 running iOS 5, the document cannot be opened for editing.

 

photo2_46275E8C

 

We get a similar result when attempting the same thing with Excel Web Apps.

 

Damm! Is all I can say. I know that Office Web Apps work well in most other browsers on most other platforms, yet here, no go. It is a real pity as an iPad is such a sweet device and would work well for remote users.

 

So as it stands an iPad works really well as a SharePoint reading device and for working with SharePoint data. Where it falls down is when you actually want to edit Microsoft Office documents (whether in the browser or offline). Hopefully, both Apple and Microsoft can work a little closer together to make this functionality complete but whether that will happen is anyone’s guess.

Office 365 plans-SharePoint

The next in a series of blog posts on the differences between the plan offerings in Office 365.

 

Product

1 – Lync

2 – SharePoint

3 – Exchange

4 – Enterprise Suites

5 – Small Business Suite

6 – Office Web Apps

7 – Office 2010 Professional Plus

8 – Kiosk Suites

 

Things are not so straight forward now with SharePoint and the different plans because you can purchase SharePoint Online as an individual SKU (Plan 1 or Plan 2, shown below).

 

 

SharePoint Online(Plan 1)

SharePoint Online (Plan 2)

Team sites

Yes

Yes

Simple public facing web site

1

1

Ribbon Site designer tool

Yes

Yes

SharePoint Designer 2010

Yes, for Intranet sites

Yes, for Intranet sites

Custom workflows

Yes

Yes

Sandbox solutions

Yes

Yes

My Site

Yes

Yes

Enterprise features (Forms Services, Excel Services, Visio Services)

No

Yes

Access Services

No

Yes

Business Connectivity Services

No

No

Site collections

Up to 300

Up to 300

Search (across site collections)

Yes

Yes

Extranet users

50 free

50 free

Storage

10GB + 500MB per USL

10GB + 500MB per USL

Buy additional storage

Yes

Yes

Administration

Yes, Tenant level

Yes Tenant Level

 

or as part of a suite as shown below.

 

 

For Small Businesses SharePoint Online in P1

For Kiosk Workers SharePoint Online in K1/K2

For Information Workers SharePoint Online Plan 1 in E1/E2

For Information Workers SharePoint Online Plan 2 in E3/E4

Team Sites

Yes

Yes

Yes

Yes

Simple Public-Facing Website

1 Basic Public-facing site included

No

1 Basic Public-facing site included

1 Basic Public-facing site included

Site Designer

Yes

Yes

Yes

Yes

SharePoint Designer 2010

Yes, for Intranet sites

Yes, for Intranet sites

Yes, for Intranet sites

Yes, for Intranet sites

Custom Workflows

Yes

Yes

Yes

Yes

Sandbox Solutions (PTC)

Yes

Yes

Yes

Yes

My Site

No

No

Yes

Yes

Enterprise Features (Forms Services, Excel Services, Visio Services)

No

No

No

Yes

Access Services

Yes

No

No

Yes

Business Connectivity Services (BCS)

No

No

No

No

Site Collections

Single Site Collection

N/A

Up to 300

Up to 300

Office Web Apps

View & Edit

View only for K1

View and Edit for K2

View only for E1

View and Edit for E2

View & Edit

Search (across Site Collections)

N/A

Yes

Yes

Yes

Basic External Document Sharing

Yes

N/A

Yes, add-on

Yes, add-on

Storage

10GB + 500MB per USL

10GB + 0MB per USL

10GB + 500MB per USL

10GB + 500MB per USL

Buy additional storage

No

Yes

Yes

Yes

Max Org Users

Up to 50

TBD

TBD

TBD

Admin

Single Site Collection

No

Yes Tenant level

Yes Tenant level

Support

Community*

24×7 phone support for Admin

24×7 phone support for Admin

24×7 phone support for Admin

 

There are come inconsistencies to note here with SharePoint plans:

 

– The Small Business and Professional suite includes most of the features SharePoint Plan P1 but also includes the single enterprise feature of Access Services.

– The Small Business and Professional suite is limited to a total of 2 site collections, one public and one intranet.

– The Small Business and Professional suite does not allow you to purchase additional storage beyond what is provided initially (10GB) plus the amount per user (500GB).

– The Small Business and Professional suite includes the ability to read and write using Office Web Apps.

– In Australia 24×7 phone support is provided with the Small Business and Professional suite via Telstra, elsewhere it is only community support.

– Intranet SharePoint sites use https (secure) while public facing web sites only use http. However the Small Business and Professional plan only allows http for all web sites (see link for details).

– Intranet SharePoint domains are of the form https://.sharepoint.com.

– External SharePoint support vanity domains i.e. http://www.domain.com.

 

Another point to consider is that Business Connectivity services has been announced for an update to Office 365 coming in November. I am unsure whether at this stage it will be available in the P plan.

Office 365 plans–Lync

I’m going to do a series of blog posts on the differences between the plan offerings in Office 365. I’ll update all the previous posts as I complete future articles. The first one will be on the differences in the Lync Plans

 

Product

1 – Lync

2 – SharePoint

3 – Exchange

4 – Enterprise Suites

5 – Small Business Suite

6 – Office Web Apps

7 – Office 2010 Professional Plus

8 – Kiosk Suites

 

Feature

Lync Online
(Plan 1)

Lync Online
(Plan 2)

Instant messaging (IM) and presence

Yes

Yes

Lync-to-Lync audio/video calling (1-to-1)

Yes

Yes

Lync federation (IM/presence/audio/video)

Yes

Yes

Click-to-communicate in Office

Yes

Yes

Authenticated attendee in Lync meetings*

Yes

Yes

Microsoft Exchange ActiveSync®

Yes

Yes

Online Meetings

No

Yes (up to 250 attendees)

Initiate ad-hoc and scheduled online meetings

No

Yes

Initiate multiparty (3 or more users) Lync audio/video sessions

No

Yes

Initiate interactive data sharing (screen/application/whiteboard)

No

Yes

Interop with third-party dial-in audio conferencing services

No

Yes

Rights to Lync Server CALs

Lync Standard CAL

Lync Enterprise CAL

Price (A$/user/month)

A$3.20/user/month

A$10.20/user/month

 

* Enterprise Suite E1 includes Lync Plan 2

* Enterprise Suite E2 includes Lync Plan 2

* Enterprise Suite E3 includes Lync Plan 2

* Enterprise Suite E4 includes Lync Plan 2

* Small Business Suite includes Lync Plan 2

Office 365 and Windows InTune seminar


I am happy to announce that I’ll be presenting an end user focused ‘Getting started with Office
365/Windows InTune’ course on Thursday the 17th of November at North Ryde in Sydney. You can find details on the full day course can be found at:

http://www.ciaops.com/office-365-seminar/

This is opportunity for you to learn about these latest ‘cloud’ technologies and how they can integrate in your business. If you have been considering moving to ‘cloud’ technologies this course will give you valuable hands on information about how these technologies work. if you are already using Office 365 and Windows InTune you’ll benefit from learning how to make these applications work better and more productively as well as learning advance features and time saving tips and tricks.

The cost for this full day is only $ 299 ex GST and includes all meals and course material. If you are interested in learning about the benefits ‘cloud’ technologies can provide you or you want to get more from Office 365 and Windows InTune then you should sign up for this course. Places are limited so don’t delay.

SharePoint Conference-Day 4

Final day of the conference and the information still keeps coming. The first session of the day started off with a look into Access Services and how to develop solutions that will run on Office 365. It is really impressive to see how easily you can move applications from Access to the cloud.

 

The great part about this for smaller businesses is that Access Services comes with the P license (which I don’t generally recommend) and the E3 license. It demonstrates how much additional functionality a small business can get if they move to Office 365 as trying to implement the same functionality on site is simply too expensive.

 

Next up was another fantastic presentation on Excel services and what can be achieved here. I was amazed at how little effort is required to get a really powerful dashboard that includes pivot tables, slices, interactive graphs and more. The presenter even showed some of functionality of Excel from Skydrive including how to embed Excel spreadsheets on just about any web page. Really, really impressive stuff that inspired me to return and implement something similar.

 

Although it was a significant cost to attend and although the majority of the content at the conference was focused on the enterprise I’m glad that I attended. There is just so much around this product as I have said before. There is simply so much opportunity, even in the SMB space., even more so going forward with the move to Office 365.

 

Perhaps the most exciting thing is what Microsoft have planned to bring to Office 365 in the future and all of that will be available to all subscribers, big and small. Now I need to start reviewing al the other sessions I wasn’t able to attend but are available on the conference we site. Certainly can’t complain about the ongoing value of this conference. I’m sure it’ll keep me busy for at least another 12 months.

SharePoint Conference–Day 2 and 3

IMG_2560_02C87CC2

 

Phew, it’s been a hectic 2 days full of SharePoint goodness. Most of the content is aimed at enterprise types but is becoming more relevant with Office 365 (which provides enterprise SharePoint in the cloud).

 

I also finally managed to spend some time with all the vendors who are also here and must say that I found plenty of opportunities. Again, most are focused on the enterprise with enterprise level pricing but there are also a few option here that would suite SMB. I’ll need to spend some time digesting all this information before I post my findings.

 

IMG_2574_02C87CC2

 

After Day 2 we also had the opportunity to attend Disneyland (which closed off for everyone except the SharePoint conference attendees). Most of the rides were open, there was free food and drink which everyone took advantage of. It was a good time.

 

While I am here I also took the opportunity to sit the Microsoft SharePoint 2010: Configuring (70-667) exam. I am also please to report that I passed the exam and now have a SharePoint 2010 competency under my belt.

 

The event has been jammed packed with information and I realize now how much more there is to SharePoint and what an opportunity it presents. From configuring, to administering, implementation and development, there is just so much to this product.

 

Tomorrow is the final half day of the conference and then it’ll be over for another year. They have announced the one next year will be in Las Vegas in November. Roll on 2012!

SharePoint conference–Day 1

IMG_2558_7FE156E1

 

If you want an idea of just how BIG this conference is check out the dining hall or the keynote address attendance.

 

IMG_2559_7FE156E1

 

There are over 7,500 attendees here for 4 days of SharePoint.

 

The day started early with breakfast followed by the keynote. No major reveals but some nice additions coming along the track.

 

From there it was into a number of sessions including information about SharePoint Online, Business Intelligence Dashboards and improved productivity. All extremely worthwhile.

 

An even bigger day tomorrow with a full day of session followed by a party in Disneyland. Obviously Mickey must be a big SharePoint user to throw open his park (free) to all attendees!