Trend Clients cannot update from the Security Server running on Windows Server 2003 Service Pack 2

 
Problem:

The Client Server Messaging Security for SMB (CSM) clients cannot update from the server, and the IIS logs show a 405 error.

Solution:
     

To resolve the issue, please do the following:

   

1.

Open the IIS Manager.

   

2.

Double-click Web Sites and then right-click the OfficeScan website.

   

3.

Click Properties and then go to the Home Directory tab.

   

4.

In the Execute permissions field, choose Scripts and Executables from the dropdown menu.

   

5.

For the options under Local path, select the following check boxes:

   
 

Read

 

Write

 

Log visits

 

Index this resource

   

6.

Click Apply.

   

7.

When the Inheritance window appears, click Select All > OK.

   

8.

Go to the Windows Services console and restart the following:

   
 

World Wide Web Publishing Service

 

Trend Micro Security Server Master Service

   

9.

Log on to the Security Dashboard.

Microsoft Exam insurance

Thinking of taking a Microsoft Certification exam? Maybe an idea to hold off just a little while until they announce their exam insurance for August.
 
 
It would appear that if you take an exam and fail during the period you can take it again without cost. Alternatively, if you pass on your first attempt you’ll get a discount towards yoru next exam.
 
No dates have been set but the web site says that it is coming in August. Check the above web site for more information.

Netgear router into modem mode

If you have a Netgear Dg834 you can put it into modem only mode via the following URL :
 
 
Assuming the modem is at IP 192.168.0.1. Now if you attempt to access this page and you get an error then what you will need to do is upgrade the router firmware to the latest version. Once that is installed and router rebooted you should be able to access this page.

Paypal two factor authentication

Did you know that Paypal has a two factor security available if you are a registered PayPal member? Yes, you can order a security key via :
 
 
It now means that when you use your Paypal (or Ebay) account you simply append the number displayed on the key (when you press it) to end of your paypal password to gain access. Next time you want access you again press the key and again append the number displayed to your password. So everytime you now Paypal account it will require a unqiue password! Now that makes it really secure.
 
The cost of the key is only AUD$7.50. So if you use Paypal (or Ebay) extensively and you want to ensure that your account has the highest level of security we think this new security key is cheap, real cheap.

Error 0x8004020f during Internet connection wizard

Working on a SBS system that involved a Sing Migration. On the new machine when we ran the Connect to Internet Wizard we received a failure on the firewall configuration. When we looked at the logs we saw :
 
error 0x8004020f returned from call to sending RUP intro mail()
 
After some searching it appears that error was DNS related.
 
Turns out that we are changing the server from a 2 NIC configuration to a single NIC configuration and there were still some entries for the old external IP address ins some of the DNS zones. Once we removed there and rebooted the wizard ran fine.

Corrupt Arcserve database

Have an installation with Arcserve 11.1 where when you attempt to access either the device screen or the database screen the console hangs and has to be terminated by task manager. The tell tale sign that there is a problem with the Arcserve database is the fact that the Arcserve backup job runs but the details are not recorded in the database. So bottom line corrupt database.
 
Normally, this is pretyy easy to fix, you simply go to the Arcserve server admin and reinitialize all the Arcserve databases. This basically empties them ready for new content. If you need the Arcserve database back then you can simply restore from a tape or restore the Arcserve database itself.
 
Problem is when we went to initialize the database we got the same hang. There are good arcticle from CA about Arcserve databases here. Down the bottom it mentions about deleting the rdm files. We did this and still had the same problem. Next it mentions editing the velocis.ini file which we did and hey presto we could go in and reinitialize all the Arcserve databases. Also our console manager no longer hung when we acccessed the database screen.
 
Interesting this site also from CA says that you should be running maintenance on the Arcserve databases weekly. First time we have heard of that! It is a good idea when you have very Arcserve databases but generally it is easier just to reinitialize them and start fresh. has worked everytime for us.