Desktop to Cloud User Group resumes

 

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You are invited to attend:

Desktop to Cloud User Group

Wednesday, January 30th, 2013 from

Stanton Library, North Sydney, 6:15 PM – 8:15 PM

Learn what the ‘cloud’ really means for you and your business. At these events you’ll find answers to questions like: What is the ‘cloud’? What can it do for my business? In the sessions you’ll hear from many experts and you’ll also get the opportunity to network with them. These events are all about giving you the most current information about the latest in desktop, mobile and cloud technologies. Each event is designed to cater to all levels from beginners to IT Professional, business owner to the tech savvy. Beyond the sessions you’ll be able to rub shoulders with industry experts and others businesses to learn how to make the cloud really work for you.

 

You can find updates about the group either at the Meetup site –  http://www.meetup.com/desktop2cloud/ as well as group blog at http://www.ciaops.com/d2cblog.

 

In person

Registration: http://d2cug13.eventbrite.com.au/
Parking: Ridge St carpark. Flat rate parking after 6pm, 2 minutes walk to library.
Train: 10 minutes walk from North Sydney station

Streaming

The meeting will be streamed live via Google Hangouts as well as broadcast live on YouTube (http://www.youtube.com/directorciaops). The event will also be available as a recording via the same YouTube channel once the event has completed. Using Google Hangouts you can also use what to ask questions and provide feedback to presenters.
To join the meeting live with Google Hangouts please add director@ciaops.com to you Google Plus account.

 

Twitter

Use the hashtag #d2cloud to stay in touch with what’s happening on the night and to ask questions and provide feedback.

 

Agenda

Session 1: Windows InTune
Presenters: Mark O’Shea
Title: All the latest
Door prize:

Brief: Come and learn what is new with Windows Intune

Session 2: The best mobile
Presenters: Panel
Title: What is the best phone/plan on the market today?
Door prize:
Brief: Come and help us determine what is currently the best mobile phone on the market today. Is it Windows Phone? iPhone? Android? Nokia? HTC? Find out what other have to say about the device they use. If you are planning a buy a new mobile, don’t miss this session

Stanton Library

234 Miller St

North Sydney, New South Wales 2060

Attend Event

 
 
 

Lync Attendee certificate error

Lync is great tool for conducting webinars. It is even better in that people who don’t have Lync can download and install the free Lync Attendee client to have the full experience. You can download the Lync Attendee software from:

Microsoft Lync 2010 Attendee – User Level Install –
http://www.microsoft.com/en-us/download/details.aspx?id=15755

For information about using the software see:

http://office.microsoft.com/en-us/communicator-help/quick-start-use-lync-2010-attendee-HA101832596.aspx

or get my book:

Getting Started with Lync Online

Now it is always best to check that everything works first with Lync and to do that you can use the following:

http://support.microsoft.com/kb/2386655

which is a bit ‘techie’ but is very comprehensive. Some other troubleshooting links for Lync in general are:

http://community.office365.com/en-us/wikis/lync/ensuring-your-network-works-with-lync-online.aspx

http://support.microsoft.com/kb/2566790

Of course you can still get issues and if you get this one:
 
‘There was a problem verifying the certificate from the server’ then this article may help:

http://support.microsoft.com/kb/2604176

There is even a Mr Fixit button that will do the hard work for you.

Anonymous comments now enabled on blog

I saw a comment from a blog reader on the soon to be decommissioned supportweb blog website that they didn’t like the registration options to comment on the new blog site (at blogger).

 

In light of that I have now enabled anonymous commenting on http://blog.ciaops.com because I want to encourage people’s feedback but let me explain why it will initially be a bit of try it and see.

 

One of the major reasons for migrating my blog away from suppoprtweb was simply the amount of blog spam that it receives daily. You can see a small sampling below.

 

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Checking and removing all that spam is a pain and a waste of time frankly. Thus, when I moved to Blogger I was afraid that the same issue would appear if I allowed anonymous comments, however it seems that Blogger has better spam protection so maybe having anonymous comments won’t generate too much spam after all.

 

So for the time being I have now allowed anonymous comments to encourage everyone to post feedback on my postings. However, I reserve the right, in the face of too much spam to turn it off again. I will however let you know if that occurs. Let’s hope not, so please feel free to comment away now.

Where did Microsoft Online Speedtest go?

For a long while you could go to:

 

http://speedtest.microsoftonline.com/

 

to run a speed test from the Microsoft Online datacentres to your location. Doing so would produce some handy results like:

 

image

 

and

 

image

 

if you try and visit the site above it comes up as not found and I haven’t found any replacement as yet?? Strange.

 

For the time being I suggest that the best substitute is:

 

http://www.testexchangeconnectivity.com

 

and select the Office 365 tab

 

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as the best way to get an idea of the performance from the Office 365 data centres, although I’d prefer to see the old site back as it provides a lot more ‘techie’ info. I hope it is getting revamped in preparation for the upcoming release of the new Office 365.

SharePoint Online training bootcamp


This is reminder that my upcoming SharePoint Online bootcamp will be held on Thursday the 21st of February 2013 in Sydney. Registrations can be found at:

http://ciaops210113.eventbrite.com.au/

Use the promotional code EARLYBIRD to receive a $25 discount (8%) off entry prior to the 21st of January, 2013.

Even if you are not planning to attend every confirmed referral will earn you 8%. Please let me know directly (director@ciaops.com) whom you have referred so I can confirm their booking and make arrangements for payment with you.

The aim of this course is to provide you with the technical and business skills to confidently install, support and maintain any SharePoint Online installation with a particular focus on SharePoint provided via Office 365. The course is aimed at technology professionals who have responsibility for SharePoint within their organizations or for their customers. It is also aimed at the technology reseller who is looking to sharpen their skills and grow their knowledge into a technology that allows them to differentiate themselves from their competition.

I look forward to seeing you there.

Checking and fixing SQL Database

In the previous post I showed how to recreate a Windows SharePoint Search Database that had become unusable. There is of course some troubleshooting you can do before recreating an SQL database. This is generally to check and repair the database using the SQL command DBCC CHECKDB like so.

 

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For arguments sake, let’s say that the database WSS_SEARCH_SERVERF is corrupt. Firstly login to the Microsoft SQL Server Management Studio Express and expand the Database folder so you can see each database.

 

The first step will be to put the database into single user mode so that only SQL can work on it exclusively while it is being repaired. Single user mode means that only a single program will be able to use the database. If another process is using the database now and we put the database into single user mode that process will typically grab the database and not allow us to work on it. Thus, you should stop anything else that is currently access the database so SQL Management can gain exclusive access.

 

Because this is a SharePoint Search database we know that the only thing that should be accessing this is the SharePoint Search Service.

 

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Therefore go into the Windows Services console and locate the appropriate SharePoint Search Service. In this case it is Windows SharePoint Search Service since the source system is WSS v3. Right mouse click on the service and select Stop from the menu that appears. You may also want to actually Disable the service to prevent it from re-running itself. If you are checking a SharePoint Search Database then this would be recommended as SharePoint Search will reactive on a regular basis and grab the database.

 

After a few moments the SharePoint Search Service will show nothing in the Status column indicating it is not running.

 

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Return to the SQL Management console, right mouse click on the database in question and select Properties from the menu that appears.

 

In the dialog that appears select Options on the left and then scroll down on the right until you locate the State section at the bottom. There you will see a line Restrict Access. Change this to SINGLE_USER and press the Ok button to continue.

 

You will be prompted about closing connections to this database. Press OK to proceed.

 

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When you are returned to the main SQL Management console you should see a small person icon over the database and the name of the database should have (Single User) displayed after it.

 

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If you now select the New Query button (just under the File menu in the top left of the screen), it will open a blank area on the right. Into here type:

 

dbcc checkdb (‘’);

 

in this case:

 

dbcc checkdb (‘wss_search_serverf’);

 

then press the Execute button just above. This will simply examine the database for issues and report back the results.

 

The window below will show the output from this check process. Examine the log to determine the issues that may be evident.

 

Prior to actually completing a repair of the suspect database it is recommended that you have some form of backup.

 

To proceed with the rebuild and repair change the query to:

 

dbcc checkdb (‘’, repair_rebuild);

 

in this case:

 

dbcc checkdb (‘wss_search_serverf’, repair_rebuild’);

 

You may need to run this command a few time to complete all the repairs. Check the output of the repair for the results.

 

Hopefully, the database has successfully been repaired and now you can put it back to MULTI_USER mode by reversing the process detailed earlier via Properties | Options | Restrict Access.

 

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With the database now back in multi-user mode you should be able to start the dependent services and everything should now work as expected. Don’t forget to change the mode of any dependent services from disabled in the Windows Services management console if you disabled them earlier.

Recreate WSS Search database

In the rare even that the search database for Windows SharePoint Services 3.0 becomes corrupt or unusable here is how to create a new one. The SharePoint search Database simply contains index information about the SharePoint site and can be recreated at any time.

 

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If you go into the SQL Server Management Studio Express you should be able to identify the search database that you are having an issue with. In this case we can see that it is WSS_SEARCH_SERVERF.

 

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Open the SharePoint Central Administration. Select the Operations tab and then select Services on Server from under the Topology and Services heading.

 

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Locate the line Windows SharePoint Services Search and press the Stop hyperlink to the right.

 

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You will then receive a message like shown above telling you that the index files will be deleted. Press OK to continue.

 

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After a few moments you should see that the Status changes to Stopped. Now select the hyperlink Windows SharePoint Services Search on the left or the Start button on the right.

 

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Complete the details for the Service Account. This is account that the SharePoint Search Service runs as. Best practice is to have a dedicated account with a password that doesn’t expire and NOT use the Local service. This account will automatically be given full read only rights to all SharePoint data. Scroll down.

 

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Now select a Content Access Account. This account will be used to crawl (read) all the SharePoint data and index it. again, best practice is that it should be a dedicated account with a password that doesn’t expire and NOT the Local Service.

 

In the Search Database fields you will see the Database Server name and the Search database (here WSS_SEARCH_SERVERF).

 

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Enter a new name for the SharePoint Search database (here WSS_NEW_SEARCH_DB) and leave the other settings as is.

 

Press the OK button to create the Search database and start the SharePoint Search Service.

 

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You will have to wait a few minutes while the Search Service is configured and started.

 

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You should see that the Windows SharePoint Services Search is now started.

 

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If you refresh the databases view you should now see the new Search database you created that is now operating with SharePoint. You can detach and remove the old database to avoid confusion.

 

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Depending on how much database you have on your site it might take a while to completely reindex the search results. You can of course always do a full crawl manually if you want. Beware that the first crawl (whether automatic or forced) will be a major crawl (since it is new empty search database) and will thus be a very intensive process that may impact the performance of the server.

 

The last thing you should do is run a search from the SharePoint site to ensure everything is now working as expected.

New Office 365 platforms side by side comparisons

If you want to know what the features of each of the upcoming Office 365 plans will include and how they compare to each other then the links below provide an extensive comparison for:

 

Office 365 platform

 

Exchange Online

 

SharePoint Online

 

Lync Online

 

There is a HUGE amount of information here about what’s coming with the new release of Office 365. If you wanna know, I suggest you start here.