Need to Know podcast–Episode 353

in this episode I talk about a recent series of blog posts I wrote about some analysis I did on various AI services available today as well as my thoughts on these. I also cover off the latest news and information in the Microsoft Cloud for you. Listen along.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-353-ai-services-analysis/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.

Resources

CIAOPS Need to Know podcast – CIAOPS – Need to Know podcasts | CIAOPS

X – https://www.twitter.com/directorcia

Join my Teams shared channel – Join my Teams Shared Channel – CIAOPS

CIAOPS Merch store – CIAOPS

Become a CIAOPS Patron – CIAOPS Patron

CIAOPS Blog – CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency

CIAOPS Brief – CIA Brief – CIAOPS

CIAOPS Labs – CIAOPS Labs – The Special Activities Division of the CIAOPS

Support CIAOPS – https://ko-fi.com/ciaops

Get your M365 questions answered via email

Welcome to the Microsoft Incident Response Ninja Hub –

https://techcommunity.microsoft.com/blog/microsoftsecurityexperts/welcome-to-the-microsoft-incident…

Listen to an audio recap of your meetings in Teams –

https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/listen-to-an-audio-recap-of-your-m…

Introducing Surveys Agent, your personal survey expert –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/introducing-surveys-agent-your-per…

What’s New in AI for Security from Microsoft Entra? –

https://techcommunity.microsoft.com/blog/microsoft-entra-blog/what%E2%80%99s-new-in-ai-for-security…

Microsoft ranked number one in modern endpoint security market share third year in a row –

https://www.microsoft.com/en-us/security/blog/2025/08/27/microsoft-ranked-number-one-in-modern-endpoint-security-market-share-third-year-in-a-row/

Securing and governing the rise of autonomous agents –

https://www.microsoft.com/en-us/security/blog/2025/08/26/securing-and-governing-the-rise-of-autonomous-agents/

How systems integrators are scaling innovation with Microsoft 365 Copilot and agents –

https://partner.microsoft.com/en-US/blog/article/copilot-partner-spotlight-august-2025

Microsoft deployment blueprint – Address oversharing concerns for your M365 Copilot deployment –

https://techcommunity.microsoft.com/blog/healthcareandlifesciencesblog/microsoft-deployment-blueprint—address-oversharing-concerns-for-your-m365-copi/4434598

Staying Ahead of Compliance: Keep Up with Key Insights from our Quarterly Compliance Update –

https://techcommunity.microsoft.com/blog/microsoft365copilotblog/staying-ahead-of-compliance-keep-up-with-key-insights-from-our-quarterly-complia/4448011

Microsoft Security Copilot in Intune deep dive – Part 1: Features available in public preview –

https://techcommunity.microsoft.com/blog/intunecustomersuccess/microsoft-security-copilot-in-intune-deep-dive-%E2%80%93-part-1-features-available-in-pu/4406244

What’s New in Microsoft Intune: August 2025 –

https://techcommunity.microsoft.com/blog/microsoftintuneblog/what%E2%80%99s-new-in-microsoft-intune-august-2025/4445612

OneNote for Windows 10 support is ending –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/onenote-for-windows-10-support-is-ending/4445230

Think before you Click(Fix): Analyzing the ClickFix social engineering technique –

https://www.microsoft.com/en-us/security/blog/2025/08/21/think-before-you-clickfix-analyzing-the-clickfix-social-engineering-technique/

Deep Dive: DLP Incidents, Alerts & Events – Part 1 –

https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-1/4443691

Deep Dive: DLP Incidents, Alerts & Events – Part 2 –

https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-2/4443700

New SKUs available for M365 Business premium – https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-2/4443700

Testing the differences between AI services – CIAOPS – https://blog.ciaops.com/2025/09/06/testing-the-differences-between-ai-services/

An analysis of how AI services vary – CIAOPS – https://blog.ciaops.com/2025/09/07/an-analysis-of-how-ai-service-vary/

Comparison of AI-Generated Articles – CIAOPS – https://blog.ciaops.com/2025/09/08/comparison-of-ai-generated-articles/

Need to Know podcast–Episode 352

In this episode of the CIAOPS “Need to Know” podcast, we dive into the latest updates across Microsoft 365, GitHub Copilot, and SMB-focused strategies for scaling IT services. From new Teams features to deep dives into DLP alerts and co-partnering models for MSPs, this episode is packed with insights for IT professionals and small business tech leaders looking to stay ahead of the curve. I also take a look at building an agent to help you work with frameworks like the ASD Blueprint for Secure Cloud.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-352-agents-to-the-rescue/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.

Resources

CIAOPS Need to Know podcast – CIAOPS – Need to Know podcasts | CIAOPS

X – https://www.twitter.com/directorcia

Join my Teams shared channel – Join my Teams Shared Channel – CIAOPS

CIAOPS Merch store – CIAOPS

Become a CIAOPS Patron – CIAOPS Patron

CIAOPS Blog – CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency

CIAOPS Brief – CIA Brief – CIAOPS

CIAOPS Labs – CIAOPS Labs – The Special Activities Division of the CIAOPS

Support CIAOPS – https://ko-fi.com/ciaops

Get your M365 questions answered via email

Microsoft 365 & GitHub Copilot Updates
GPT-5 in Microsoft 365 Copilot:
https://www.microsoft.com/en-us/microsoft-365/blog/2025/08/07/available-today-gpt-5-in-microsoft-365-copilot/

GPT-5 Public Preview for GitHub Copilot: https://github.blog/changelog/2025-08-07-openai-gpt-5-is-now-in-public-preview-for-github-copilot/

Microsoft Teams & UX Enhancements

Mic Volume Indicator in Teams: https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/new-microphone-volume-indicator-in-teams/4442879

Pull Print in Universal Print: https://techcommunity.microsoft.com/blog/windows-itpro-blog/pull-print-is-now-available-in-universal-print/4441608

Audio Overview in Word via Copilot: https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/listen-to-an-audio-overview-of-a-document-with-microsoft-365-copilot-in-word/4439362

Hidden OneDrive Features: https://techcommunity.microsoft.com/blog/microsoft365insiderblog/get-the-most-out-of-onedrive-with-these-little-known-features/4435197

SharePoint Header/Footer Enhancements: https://techcommunity.microsoft.com/blog/spblog/introducing-new-sharepoint-site-header–footer-enhancements/4444261

Security & Compliance

DLP Alerts Deep Dive (Part 1 & 2): https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-1/4443691

https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-2/4443700

Security Exposure Management Ninja Training: https://techcommunity.microsoft.com/blog/securityexposuremanagement/microsoft-security-exposure-management-ninja-training/4444285

Microsoft Entra Internet Access & Shadow AI Protection: https://techcommunity.microsoft.com/blog/microsoft-entra-blog/uncover-shadow-ai-block-threats-and-protect-data-with-microsoft-entra-internet-a/4440787

ASD Blueprint for Secure Cloud – https://blueprint.asd.gov.au/

Need to Know podcast–Episode 351

In Episode 351 of the CIAOPS “Need to Know” podcast, we explore how small MSPs can scale through shared knowledge. From peer collaboration and co-partnering strategies to AI-driven security frameworks and Microsoft 365 innovations, this episode delivers actionable insights for SMB IT professionals looking to grow smarter, not harder.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-351-learning-is-a-superpower/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.

Resources

CIAOPS Need to Know podcast – CIAOPS – Need to Know podcasts | CIAOPS

X – https://www.twitter.com/directorcia

Join my Teams shared channel – Join my Teams Shared Channel – CIAOPS

CIAOPS Merch store – CIAOPS

Become a CIAOPS Patron – CIAOPS Patron

CIAOPS Blog – CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency

CIAOPS Brief – CIA Brief – CIAOPS

CIAOPS Labs – CIAOPS Labs – The Special Activities Division of the CIAOPS

Support CIAOPS – https://ko-fi.com/ciaops

Get your M365 questions answered via email

Show Notes

Security & Threat Intelligence

Secret Blizzard AiTM Campaign: Microsoft uncovers a phishing campaign targeting diplomats. https://www.microsoft.com/en-us/security/blog/2025/07/31/frozen-in-transit-secret-blizzards-aitm-campaign-against-diplomats

Multi-modal Threat Protection: Defender’s advanced capabilities against complex threats. https://techcommunity.microsoft.com/blog/microsoftdefenderforoffice365blog/protection-against-multi-modal-attacks-with-microsoft-defender/4438786

AI Security Essentials: Microsoft’s approach to AI-related security concerns. https://techcommunity.microsoft.com/blog/microsoft-security-blog/ai-security-essentials-what-companies-worry-about-and-how-microsoft-helps/4436639

macOS TCC Vulnerability: Spotlight-based flaw analysis. https://www.microsoft.com/en-us/security/blog/2025/07/28/sploitlight-analyzing-a-spotlight-based-macos-tcc-vulnerability/

Copilot Security Assessment: Microsoft’s framework for secure AI deployments. https://security-for-ai-assessment.microsoft.com/

Identity & Access Management

Modern Identity Defense: New threat detection tools from Microsoft. https://www.microsoft.com/en-us/security/blog/2025/07/31/modernize-your-identity-defense-with-microsoft-identity-threat-detection-and-response/

AI Agents & Identity: How AI is reshaping identity management. https://techcommunity.microsoft.com/blog/microsoft-entra-blog/ai-agents-and-the-future-of-identity-what%E2%80%99s-on-the-minds-of-your-peers/4436815

Token Protection in Entra: Preview of enhanced conditional access. https://learn.microsoft.com/en-us/entra/identity/conditional-access/concept-token-protection

Microsoft Earnings & Business Updates

FY25 Q4 Earnings: Strong growth in cloud and AI revenue. https://www.microsoft.com/en-us/Investor/earnings/FY-2025-Q4/press-release-webcast

Copilot & AI Enhancements

Copilot Without Recording: Use Copilot in Teams without meeting recordings. https://support.microsoft.com/en-us/office/use-copilot-without-recording-a-teams-meeting-a59cb88c-0f6b-4a20-a47a-3a1c9a818bd9

Copilot Search Features: Acronyms and bookmarks walkthrough. https://www.youtube.com/watch?v=nftEC73Cjxo

Copilot Search Launch: General availability announcement. https://techcommunity.microsoft.com/blog/microsoft365copilotblog/announcing-microsoft-365-copilot-search-general-availability-a-new-era-of-search/4435537

Productivity & Power Platform

PowerPoint Tips: 7 hidden features to elevate your presentations. https://techcommunity.microsoft.com/blog/microsoft365insiderblog/take-your-presentation-skills-to-the-next-level-with-these-7-lesser-known-powerp/4433700

New Power Apps: Generative AI meets enterprise-grade trust. https://www.microsoft.com/en-us/power-platform/blog/power-apps/introducing-the-new-power-apps-generative-power-meets-enterprise-grade-trust/

Need to Know podcast–Episode 350

In Episode 350 of the CIAOPS “Need to Know” podcast, along with the latest news from the Microsoft Cloud, we explore how Microsoft Power Pages is revolutionising web development for SMBs. Learn how this low-code platform enables businesses to build secure, scalable portals—without needing full-stack developers. From customer support portals to partner onboarding, discover real-world use cases, a step-by-step guide to building your first portal, and how Managed Service Providers (MSPs) can offer Power Pages as a service. This episode is a must-listen for IT professionals, MSPs, and business leaders driving digital transformation.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-350-power-up/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.

Resources

CIAOPS Need to Know podcast – CIAOPS – Need to Know podcasts | CIAOPS

X – https://www.twitter.com/directorcia

Join my Teams shared channel – Join my Teams Shared Channel – CIAOPS

CIAOPS Merch store – CIAOPS

Become a CIAOPS Patron – CIAOPS Patron

CIAOPS Blog – CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency

CIAOPS Brief – CIA Brief – CIAOPS

CIAOPS Labs – CIAOPS Labs – The Special Activities Division of the CIAOPS

Support CIAOPS – https://ko-fi.com/ciaops

Get your M365 questions answered via email

Show Notes

Security & Compliance
AI & Copilot
Learning & Productivity
Threat Intelligence
Platform & Tools
Recognition & Industry Updates
AI Governance & Design
Media & Branding

Need to Know podcast–Episode 349

Explore the future of AI integration, Microsoft Cloud updates, and security innovations tailored for the SMB market. In this episode, we dive into the transformative role of AI MCP servers, the latest Microsoft 365 and Teams updates, and practical security and compliance strategies. Whether you’re an IT pro, business leader, or tech enthusiast, this episode delivers actionable insights and resources to stay ahead in the Microsoft ecosystem.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-349-mcp-is-for-me/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.

Resources

CIAOPS Need to Know podcast – CIAOPS – Need to Know podcasts | CIAOPS

X – https://www.twitter.com/directorcia

Join my Teams shared channel – Join my Teams Shared Channel – CIAOPS

CIAOPS Merch store – CIAOPS

Become a CIAOPS Patron – CIAOPS Patron

CIAOPS Blog – CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency

CIAOPS Brief – CIA Brief – CIAOPS

CIAOPS Labs – CIAOPS Labs – The Special Activities Division of the CIAOPS

Support CIAOPS – https://ko-fi.com/ciaops

Get your M365 questions answered via email

Show Notes

What’s new in Microsoft Entra – June 2025: Highlights include upcoming support for backing up account names in the Authenticator app using iCloud Keychain
Enhancing Defense Security with Entra ID Governance: Discusses how Entra ID Governance strengthens defense sector security
What’s New in Microsoft Teams | June 2025: Covers new Teams features and enhancements 3.
What’s new in Microsoft Intune: June 2025: Summarizes Intune updates including device management improvements
Microsoft Intune data-driven management | Device Query & Copilot: Introduces new Copilot-powered device query features

Data Breach Reporting with Microsoft Data Security Investigations: Guidance on regulatory breach reporting
Modern, unified data security in the AI era: New Microsoft Purview capabilities for AI-driven data protection
Safeguarding data with Microsoft 365 Copilot: Focuses on compliance and security in Copilot deployments
Protection Against Email Bombs: Microsoft Defender for Office 365 introduces new protections
Introducing the Microsoft 365 Copilot App Learning Series: Learning resources for Copilot adoption
Making the Most of Attack Simulation Training: Best practices for security training
Processing status pane for SharePoint Autofill: New UI enhancements for SharePoint
Introducing the New SharePoint Template Gallery: Streamlined template discovery and usage
Planning your move to Microsoft Defender portal: Transition guidance for Sentinel customers
Jasper Sleet: North Korean IT infiltration tactics: Threat intelligence update
Managing warehouse devices with Microsoft Intune: Real-world Intune use case

Integrating Microsoft Learn Docs with Copilot Studio using MCP

Need to Know podcast–Episode 348

Welcome to Episode 348 of the CIAOPS Need to Know podcast — your regular dose of insights, updates, and practical guidance on Microsoft technologies, cybersecurity, and the evolving digital workplace with a special focus on what’s best for SMB.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-347-right-to-left/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.

Resources

@directorcia

Join my shared channel

CIAOPS merch store

Become a CIAOPS Patron

CIAOPS Blog

CIAOPS Brief

CIAOPSLabs

Support CIAOPS

Resources

CIAOPS Need to Know podcast – CIAOPS – Need to Know podcasts | CIAOPS

X – https://www.twitter.com/directorcia

Join my Teams shared channel – Join my Teams Shared Channel – CIAOPS

CIAOPS Merch store – CIAOPS

Become a CIAOPS Patron – CIAOPS Patron

CIAOPS Blog – CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency

CIAOPS Brief – CIA Brief – CIAOPS

CIAOPS Labs – CIAOPS Labs – The Special Activities Division of the CIAOPS

Support CIAOPS – https://ko-fi.com/ciaops

Microsoft Defender & Security
Microsoft 365 & Copilot
AI & Innovation
Identity & Access
Governance & Policy
Thought Leadership

Get your M365 questions answered via email

Need to Know podcast–Episode 347

In this episode I take a look at some of the latest announcements from Microsoft Build as well as recent changes to the Microsoft 365 home page. As expected Build gave us lots of new and enhanced capabilities coming to services like Copilot Studio and provide a raft of enhanced ways to better use AI across tenant information. There are still plenty of security updates to be across so listen along for all the details.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-347-right-to-left/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.

Resources

@directorcia

Join my shared channel

CIAOPS merch store

Become a CIAOPS Patron

CIAOPS Blog

CIAOPS Brief

CIAOPSLabs

Support CIAOPS

Build 2025 Book of news

Microsoft Build

Introducing Microsoft 365 Copilot Tuning

Multi-agent orchestration, maker controls, and more: Microsoft Copilot Studio announcements at Microsoft Build 2025

The Microsoft 365 Copilot app: Built for the new way of working

What’s new in Microsoft 365 Copilot | May 2025

Automating Phishing Email Triage with Microsoft Security Copilot

Defending against evolving identity attack techniques

What’s new in Microsoft Intune: May 2025

Monitoring & Assessing Risk with Microsoft Entra ID Protection

Discover how automatic attack disruption protects critical assets while ensuring business continuity

Access chats while sharing your screen in Teams meetings

New Russia-affiliated actor Void Blizzard targets critical sectors for espionage

Need to Know podcast–Episode 346

In this episode I have a chat about the E5 security add on for Microsoft 365 Business premium and what additions it provides for security. Microsoft Build is also this week so we expect plenty of news and update there. Stay tuned for that but for now listen along get up to date with the Microsoft Cloud.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-346-its-better-when-you-add-on/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.

Resources

@directorcia

Join my shared channel

CIAOPS merch store

Become a CIAOPS Patron

CIAOPS Blog

CIAOPS Brief

CIAOPSLabs

Support CIAOPS

Microsoft 365 Business Premium and Office 365 E1 grant discontinuation

Simple, Smart, and Secure: The next step in sharing files in Microsoft 365

Introducing all-new Surface Copilot+ PCs: The Surface Pro, 12-inch and Surface Laptop, 13-inch

Copilot on Windows: “Hey, Copilot!” begins rolling out to Windows Insiders

Start, Fresh — Redesigning the Windows Start menu for you

SharePoint in the Era of AI: Spring 2025 Updates

Empowering multi-agent apps with the open Agent2Agent (A2A) protocol

Managing and migrating Macs with Microsoft Intune

Getting Started with the New Purview eDiscovery (E3)

Transitioning to Microsoft Planner and retiring Microsoft Project for the web

OneDrive: Personalized Intelligence. Seamless Collaboration. Always On

Microsoft 365 E5 versus Business Premium with E5 Security Add-on: A Comparative Analysis for Small Businesses