SharePoint Online–Playbook for SMB

To receive a FREE copy of my SharePoint Online – Playbook for Small Businesses you’ll need to sign up for, and attend, this months CIAOPS Need to Know webinar:

You can register for the regular monthly webinar here:

October Registrations

(If you are having issues with the above link copy and paste – https://bit.ly/n2k2510)

The details are:

CIAOPS Need to Know Webinar – October 2025
Friday 31st of October 2025
11.00am – 12.00am Sydney Time

more webinar details.

Techwerks 29 – 21 November 2025

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CIAOPS Techwerks face to face returns to Melbourne CBD on Friday the 21st of November 2025. The venue for the event will be:

Cliftons Melbourne CBD
Level 1, 440 Collins St
MELBOURNE VIC 3000

The course is limited to 15 people and you can sign up and reserve your place now! You reserve a place by completing this form:

http://bit.ly/ciaopsroi

or by sending me an email (director@ciaops.com) expressing your interest.

The content of these all day face to face workshops is driven by the attendees. That means we cover exactly what people want to see and focus on doing hands on, real world scenarios. Attendees can vote on topics they’d like to see covered prior to the day and we continue to target exactly what the small group of attendees wants to see. Thus, this is an excellent way to get really deep into the technology and have all the questions you’ve been dying to know answered. Typically, the event produces a number of best practice take aways for each attendee.

Recent testimonial – “I just wanted to say a big thank you to Robert for the Brisbane Techworks day. It is such a good format with each attendee asking what matters them and the whole interactive nature of the day. So much better than death by PowerPoint.” – Mike H.

The cost to attend is:

Gold Enterprise Patron = $50 ex GST

Gold Patron = $90 ex GST

Silver Patron = $180 ex GST

Bronze Patron = $360 ex GST

Non Patron = $720 ex GST

I hope to see you there.

CIA Brief 20251028

Introducing Teams Mode for Microsoft 365 Copilot –

https://techcommunity.microsoft.com/blog/microsoft365copilotblog/introducing-teams-mode-for-microso…

10 ways Microsoft Intune supports a smooth upgrade to Windows 11 –

https://techcommunity.microsoft.com/blog/microsoftintuneblog/10-ways-microsoft-intune-supports-a-sm…

How Windows 11 and AI are transforming the future of work –

https://techcommunity.microsoft.com/blog/windows-itpro-blog/how-windows-11-and-ai-are-transforming-…

Satya – My annual letter: Thinking in decades, executing in quarters –

https://www.linkedin.com/pulse/my-annual-letter-thinking-decades-executing-quarters-satya-nadella-7…

Security Copilot Agents: The New Era of AI, Driven Cyber Defense –

https://techcommunity.microsoft.com/blog/microsoft-security-blog/security-copilot-agents-the-new-er…

Securing GenAI Workloads in Azure: A Complete Guide to Monitoring and Threat Protection – AIO11Y –

https://techcommunity.microsoft.com/blog/microsoftdefendercloudblog/securing-genai-workloads-in-azu…

6 truths about migrating Microsoft Sentinel to the Defender portal –

https://techcommunity.microsoft.com/blog/microsoftsentinelblog/6-truths-about-migrating-microsoft-s…

After hours

Engineers vs Pumpkin Carving 2.0 – https://www.youtube.com/watch?v=3sbYbckT1VY

Editorial

If you found this valuable, the I’d appreciate a ‘like’ or perhaps a donation at https://ko-fi.com/ciaops. This helps me know that people enjoy what I have created and provides resources to allow me to create more content. If you have any feedback or suggestions around this, I’m all ears. You can also find me via email director@ciaops.com and on X (Twitter) at https://www.twitter.com/directorcia.

If you want to be part of a dedicated Microsoft Cloud community with information and interactions daily, then consider becoming a CIAOPS Patron – www.ciaopspatron.com.

Watch out for the next CIA Brief next week

CIA Brief 20251018

Microsoft named a Leader in the 2025 Gartner® Magic Quadrant™ for SIEM –

https://www.microsoft.com/en-us/security/blog/2025/10/16/microsoft-named-a-leader-in-the-2025-gartn…

Touch keyboard appears automatically in OneNote on Windows –

https://techcommunity.microsoft.com/blog/microsoft365insiderblog/touch-keyboard-appears-automatical…

Extortion and ransomware drive over half of cyberattacks –

https://blogs.microsoft.com/on-the-issues/2025/10/16/mddr-2025/

Microsoft 365 Insider Round-Up: October 2025 –

https://www.linkedin.com/pulse/microsoft-365-insider-round-up-october-2025-microsoft-365-insider-ub…

Making every Windows 11 PC an AI PC –

https://blogs.windows.com/windowsexperience/2025/10/16/making-every-windows-11-pc-an-ai-pc/

Microsoft raises the bar: A smarter way to measure AI for cybersecurity –

https://www.microsoft.com/en-us/security/blog/2025/10/14/microsoft-raises-the-bar-a-smarter-way-to-…

Building a lasting security culture at Microsoft –

https://www.microsoft.com/en-us/security/blog/2025/10/13/building-a-lasting-security-culture-at-mic…

Windows 10 support has ended on October 14, 2025 –

https://support.microsoft.com/en-us/windows/windows-10-support-has-ended-on-october-14-2025-2ca8b31…

Introducing MAI-Image-1, debuting in the top 10 on LMArena –

https://microsoft.ai/news/introducing-mai-image-1-debuting-in-the-top-10-on-lmarena/

The weakest link: Stolen staff passwords now the biggest cyber threat to workplaces –

https://www.smh.com.au/politics/federal/the-weakest-link-stolen-staff-passwords-now-the-biggest-cyb…

After hours

This is what happens when you reply to spam email – https://www.youtube.com/watch?v=_QdPW8JrYzQ

Editorial

If you want to be part of a dedicated Microsoft Cloud community with information and interactions daily, then consider becoming a CIAOPS Patron – www.ciaopspatron.com.

Watch out for the next CIA Brief next week

The name is already being used–Shared Mailbox troubleshooting script

I recently had to move a mailbox alias from an existing mailbox to a hared mailbox. Every time I attempted to do so I received the following error:

The name is already being used. Please try another name

The error isn’t real helpful because it doesn’t tell you exactly what the other object causing the conflict could be. To make life easier and look across the array of places the conflict could be I created the following script:

https://github.com/directorcia/Office365/blob/master/find-name-conflict.ps1

with documentation at:

https://github.com/directorcia/Office365/wiki/Find-Name-Conflict-%E2%80%90-Shared-Mailbox-Diagnostic-Tool

In my case the issue was with a ‘Name’ value in Entra ID but the script will also give your recommendations on what PowerShell commands to run to overcome any issues it detects. I ran these and I was good to!

Hopefully, this script makes it easier to find any conflicts.

CIAOPS Need to Know Microsoft 365 Webinar – October

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Join me for the free monthly CIAOPS Need to Know webinar. Along with all the Microsoft Cloud news we’ll be taking a look at how to get the most from SharePoint.

Shortly after registering you should receive an automated email from Microsoft Teams confirming your registration, including all the event details as well as a calendar invite.

You can register for the regular monthly webinar here:

October Registrations

(If you are having issues with the above link copy and paste – https://bit.ly/n2k2510)

The details are:

CIAOPS Need to Know Webinar – October 2025
Friday 31st of October 2025
11.00am – 12.00am Sydney Time

All sessions are recorded and posted to the CIAOPS Academy.

The CIAOPS Need to Know Webinars are free to attend but if you want to receive the recording of the session you need to sign up as a CIAOPS patron which you can do here:

http://www.ciaopspatron.com

or purchase them individually at:

http://www.ciaopsacademy.com/

Also feel free at any stage to email me directly via director@ciaops.com with your webinar topic suggestions.

I’d also appreciate you sharing information about this webinar with anyone you feel may benefit from the session and I look forward to seeing you there.

CIA Brief 20251013

Your shortcut to Microsoft Entra deployment success –

https://techcommunity.microsoft.com/blog/microsoft-entra-blog/your-shortcut-to-microsoft-entra-depl…

Microsoft 365: Copilot + OneDrive –

https://www.youtube.com/watch?v=L6CWEU3kIjg

Dissecting PipeMagic: Inside the architecture of a modular backdoor framework –

https://www.microsoft.com/en-us/security/blog/2025/08/18/dissecting-pipemagic-inside-the-architectu…

Copilot + OneDrive: Intelligence in Every Click, Inspiration in Every Memory –

https://techcommunity.microsoft.com/blog/onedriveblog/copilot–onedrive-intelligence-in-every-click…

Know Your Risk: Using Microsoft Purview to Protect Sensitive Data –

https://techcommunity.microsoft.com/blog/nonprofittechies/know-your-risk-using-microsoft-purview-to…

Monthly news – October 2025 –

https://techcommunity.microsoft.com/blog/microsoftthreatprotectionblog/monthly-news—october-2025/…

Auto-Archiving for Exchange Online –

https://techcommunity.microsoft.com/blog/exchange/auto-archiving-for-exchange-online/4459735

Disrupting threats targeting Microsoft Teams –

https://www.microsoft.com/en-us/security/blog/2025/10/07/disrupting-threats-targeting-microsoft-tea…

Strengthen Your Security Posture This October with Smarter Endpoint Protection –

https://techcommunity.microsoft.com/blog/nonprofittechies/strengthen-your-security-posture-this-oct…

Mail bombing detection | Microsoft Defender for Office 365 –

https://www.youtube.com/watch?v=Hv3X-_0x6gU

App Assure’s Sentinel promise now extends to Microsoft Sentinel data lake –

https://techcommunity.microsoft.com/blog/MicrosoftSentinelBlog/app-assures-sentinel-promise-now-ext…

How Microsoft Defender helps security teams detect prompt injection attacks in Microsoft 365 Copilot –

https://techcommunity.microsoft.com/blog/microsoftthreatprotectionblog/how-microsoft-defender-helps…

Redefining Cyber Defence with Microsoft Security Exposure Management (MSEM) and Security Copilot –

https://techcommunity.microsoft.com/blog/securitycopilotblog/redefining-cyber-defence-with-microsof…

After hours

Uncovering America’s Underwater City – https://www.youtube.com/watch?v=q2C1JpQi5G4

Editorial

If you want to be part of a dedicated Microsoft Cloud community with information and interactions daily, then consider becoming a CIAOPS Patron – www.ciaopspatron.com.

Watch out for the next CIA Brief next week

Need to Know podcast–Episode 354

In Episode 354 of the CIAOPS “Need to Know” podcast, host Robert Crane sits down with Philip Meyer, a seasoned Microsoft veteran, to explore the seismic shifts in the IT landscape driven by artificial intelligence. From reflections on decades of industry evolution to practical advice for SMBs and partners, this episode delivers a rich blend of insights, personal stories, and actionable strategies. Topics include AI’s impact on employment, cybersecurity challenges, digital labor, and the future of partner enablement.

Brought to you by www.ciaopspatron.com

you can listen directly to this episode at:

https://ciaops.podbean.com/e/episode-354-phil-meyer/

Subscribe via iTunes at:

https://itunes.apple.com/au/podcast/ciaops-need-to-know-podcasts/id406891445?mt=2

or Spotify:

https://open.spotify.com/show/7ejj00cOuw8977GnnE2lPb

Don’t forget to give the show a rating as well as send me any feedback or suggestions you may have for the show.