Flight School: Mastering Copilot for IT Pros–On demand

My 10 hour virtual training is now available on demand from:

https://directorcia.gumroad.com/l/mccpitpro

Turn Microsoft Copilot from “nice to have” into a practical, revenue‑driving capability. Flight School: Mastering Copilot for IT Pros is an immersive, live online program designed for IT professionals and MSPs, delivered over a focused cohort so you get hands‑on practice, real examples, and repeatable patterns you can apply the same day. It runs as a multi‑day virtual training specifically crafted for IT Pros and Managed Service Providers, with a strong emphasis on practical usage and adoption in Microsoft 365 environments.

What sets this course apart: every session is built around real Microsoft 365 tenant scenarios—security, governance, AI agent workflows, and user adoption—so you leave with a simple, repeatable framework, not just theory.

Who this course is for

• IT administrators, solution architects, and consultants rolling out Copilot across Microsoft 365 tenants.

• MSP owners and engineers building Copilot-powered offerings for SMB customers.

• Technology leaders responsible for security, compliance, and change management in Microsoft 365.

What you’ll learn (outcomes)

By the end of Flight School you will be able to:

• Explain the practical AI stack for Microsoft 365—data → security → search → identity/licensing → Copilot/agents—and use it to make sound, risk‑aware implementation decisions.

• Harden your tenant for AI by aligning service‑level and item‑level security, data labelling, and DLP so Copilot respects access boundaries.

• Use Copilot Chat effectively (history, memory, attaching files from OneDrive/SharePoint) and apply prompt books and prompt engineering techniques that non‑technical users can follow.

• Leverage advanced Copilot agents (Researcher, Analyst), Notebooks, Admin Copilot, and SharePoint/Channel agents to automate research, reporting, and routine admin work.

• Design an adoption plan for SMB tenants: licensing choices, enablement, tips for Teams/Outlook/SharePoint usage, and how to package Copilot services in an MSP offering.

Course format & inclusions

• Instructor‑led online cohort (multi‑day) with focused, practical sessions.

• Session recordings and downloadable resources so you never miss a step.

• Hands‑on demonstrations using Microsoft 365 tenants, showing exactly how to configure, test, and measure results.

• Recommended setup: a Microsoft 365 Copilot–enabled tenant is ideal to follow along with internal data scenarios (emails, files, Teams, SharePoint).

Program snapshot (sample sessions)

• Session 1 – The AI Stack for Microsoft 365
  Foundations of the AI stack, security posture, governance, search, licensing, identity, and how Copilot fits.

• Session 2 – Copilot Chat, Memory & Prompt Books
  Practical workflows, attaching tenant data, creating re‑usable prompt books, and using Loop for collaborative artefacts.

• Session 3 – Security, Compliance & Internal Data
  Item‑level protection, data labelling, DLP, safe access to internal content, and when to choose paid Copilot capabilities.

• Session 4 – Notebooks & Agents
  Researcher and Analyst agents, Admin Copilot, SharePoint and Channel agents in Teams, and automation patterns you can adopt immediately.

Cohorts are delivered as a structured multi‑day virtual training for IT Professionals and MSPs—clear, practical, and built for real‑world use.

Why learn with CIAOPS

Flight School sessions are delivered by Robert Crane, a long‑time Microsoft 365 educator and the principal behind CIAOPS, who routinely leads live community sessions and training across Microsoft 365 and Copilot.

Some feedback received so far from attendees:

I’ve just completed a five‑day Copilot course, and I can honestly say it has been a game‑changer for the way I work. Over the week, Rob shared an incredible range of practical tools, tips, and resources that will not only help me boost productivity but also streamline my daily tasks with best‑practice approaches.
What impressed me most was how immediately applicable everything was. I’m already seeing how these new skills will dramatically reduce the amount of time I spend sitting in front of a computer entering data—freeing me up to focus on higher‑value work. The sessions were clear, insightful, and genuinely empowering.
A huge thank you to Rob for delivering such a valuable and engaging program. I’d highly recommend this course to anyone looking to work smarter, not harder.