Just have a look at what we found when we opened up a prospect's server recently to take a look:
Notice something outta place? Maybe that hard disk lying on the bottom of the case is a hint? What about the fact that two hard disks actually in the case are disconnected? Now, that's not all folks. It is an SBS 2003 R2 server with only 1GB of RAM! Apart from SBS 2003 and Anti virus, the server is also running in this 1GB of RAM, a virtual machine that had a linux distro to do the anti-spam (not very well either - hello Intelligent Message Filter).
Strangely enough (well, not really), the old IT person moved interstate and now won't return any of the client's phone calls. Strange that eh?
This is the battle we face everyday trying to convince potential customers:
A. All IT companies aren't trying to rip them off.
B. There is a big difference between IT providers. You get what you pay for basically.
However, I do understand this from a customers point of view. How the hell do they know if an IT person is good or bad? They don't know IT, that is why they pay someone to do this. It seems today that businesses only understand the difference after they have been burnt! However, it really does give the rest of us that are trying to do the right thing a bad name. Thank goodness that I believe in karma (really nasty payback karma, but karma none the less).