Here is a video with some of my high level thoughts around how important adoption is when it comes to technology, especially Office 365.
The video will give you an overview of the user demographics as well as the important audiences to target. You’ll also see what motivates each audience so you can start crafting policies to appeal to those users specifically.
Having this knowledge is crucial if you want to ensure new technologies are adopted throughout the organisation. There is a lot more to this but hopefully this video will get you thinking and moving in the right direction when it comes to adoption.