Saturday, June 29, 2013

New SkyDrive Pro Client apps released

A few weeks ago I wrote an article about the release of the free SkyDrive Pro app for Windows desktops. In there I noted that I didn’t believe it would be long before we saw more app released for different platforms, and happily I was right.
Microsoft has recently released the new SkyDrive Pro app for both Windows 8 and iOS.
To download on Windows 8 simply visit the Windows market place and search for SkyDrive Pro which should appear like:

The iOS version of SkyDrive Pro you’ll find here:
https://itunes.apple.com/us/app/skydrive-pro-for-office-365/id655772279?mt=8

You’ll need a valid Office 365 account to use SkyDrive Pro and if you want some information about how use these SkyDrive Pro apps have a look at:
http://office.microsoft.com/client/15/help/preview?AssetId=%20HA104005688&ver=16&app=skydrivepro
I’ll post some more information about these apps when I’ve had a chance to play with them. However if you are looking for information about SkyDrive Pro in general on Office 365 don’t forget my publication:
Getting Started with SkyDrive Pro for Office 365
available at my publications page or on most eBook retailers.
Again, you really have to give Microsoft some credit for the speed and consistency with which they are rolling out features for Office 365. That is why I honestly believe it is the best platform for most businesses to use.

Friday, June 28, 2013

SharePoint Online space de-allocation

In a previous post I outlined how you can allocate more space to SharePoint Online for M and E. The next question people have is can you remove space from a SharePoint site? The short answer is yes, provided the existing SharePoint site hasn’t started using that space already.

The first step in the process to check how much space the SharePoint you wish to remove space from is actually using. To this go to the SharePoint Online administration screen like so:

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Click on the SharePoint site in question.

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The site collection properties dialog should appear as shown above. In there will be listed Storage Usage as well as Storage Quota.

Thus, the maximum amount of space that can be de-allocated is:

Storage Quota – Storage Usage

In this case that is:

2,000MB – 2MB = 1,998 MB

Press the Close button exit this dialog.

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Select the site to de-allocate by placing a check in the selection box to the left of the site. From the Ribbon Menu select the Storage Quota button.

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Enter the decreased amount of storage in the Limit storage quota box at the the screen and press the Save button at the bottom.

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You’ll see the site updating as indicated by a green spinning circle to the right of the name.

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When complete you should find the storage has been decreased the amount you specified in the quota.

Remember, you can only remove the amount of FREE storage from a SharePoint site. If the storage space is in use by SharePoint you need to free the space within SharePoint BEFORE you can de-allocate space.

SharePoint Online space allocation

One of the most common things I find people strike when they start using SharePoint Online on an M or E plan is that they run out of space. The reason for this is that under these plans you have the ability to create additional site collections with independent space allocation, which you don’t get with the Small Business (P) plans.

After getting a new M or E tenant you receive a default SharePoint Online site with the URL:

http://<tenant-name>.sharepoint.com

automatically configured.

Problem is that this site is automatically configured with only 1GB of space by default like so:

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These days 1GB of space doesn’t go very far and many people become really puzzled when they can’t upload files.

All SharePoint Online plans comes with shared storage of 10GB of space and add 500MB per Office 365 user. For the M and E plans you’ll need to allocated space for everything but the first 1GB manually. To increase your default SharePoint Online site space allocation do the following:

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Select the SharePoint site you wish to increase with the check box to the left.

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Select the Storage Quota button from the Ribbon Menu.

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From the dialog that appears increase the Limit storage quota at the top by entering a greater value of storage and then press the Save button.

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You’ll then see a little green circle spinning next to the site you just increased. This means that changes are taking place.

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In a short period of time the green circle will disappear and your site will have more space.

You can continue to add space up to the limit that is available for your tenant.

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You’ll find that limit listed in the top right under the Ribbon Menu as MB available as shown in the above screen shot.

Yes, you can also decrease the amount of storage a site is allocated under the M and E, however that will be the subject of another post.

Thursday, June 27, 2013

The power of “off”


For those that are regular readers of this blog you’ll know that I have been working hard to reduce the about of on site technology I have. Recently, I migrated this blog to Blogger and finally switched off the server that I used to host it. That now meant that I had no systems that needed to be constantly on. That prompted me to take the initiative and turn everything off when I wasn’t using it.
So unless I need my desktop, laptop or storage server they remain off. The consequence of that? I have cut my power bill by about one third which is fantastic! I am now getting into the habit of powering off everything else that might consume power to see whether that may any additional difference. I somehow doubt it as most of power was being consumed by running PC’s.
This immediate saving in power consumption got me thinking about what else could/should be “turned off”?
One of things that I note many people never turn off is their mobile. I understand that some people need to be constantly available but is that REALLY you? A while back when we never had mobiles people seemed to survive. Yet, where ever I go these days I see people with a mobile glued to their ear having long conversations. Don’t get me started about the dangers of using a mobile over extended periods of time but do REALLY need to use it that much?
I know people that complain about poor sleep quality yet they leave their mobiles on all night and even answer emails ‘because they can’t sleep’. How about you try turning the mobile OFF and see whether you sleep better? You are the master of the mobile not the other way around! Use technology to improve not hinder your life I say.
Another challenge that many people seem to face these days is actually ‘turning off’ from technology and turning onto people. Sure, every one is on Facebook, Twitter, and so on but are these REAL relationships? Are these who would do you a favour? Hmmm…probably not. Why? Because even though they converse with you on social media they still don’t really ‘know’ you. Remember, something like 80% of human communication is non-verbal via things such as body language. By only chatting over emails and social media you are going to miss a lot of this.
Now tell me how many times you have met with someone or a group and everyone seems to spend all their time look at their phones? A tad rude? Again, they again can’t ‘switch off’. The technology is controlling them, some may even say they are addicted.
Perhaps the most pure form of ‘switching off’ is simply to mediate. When was the last time you found somewhere quiet and just sat? Did nothing? Allowed your thoughts to come and go? No TV, no Internet, no mobile, etc. In today’s always on, always busy world I think you’d struggle to find anyone who does this regularly. However, don’t think that being constantly ‘on’ doesn’t come at a price. To your health, your relationships and even you hip pocket (someone’s paying for all those mobile calls!)
Perhaps the message for this post is that if you are feeling burnt out, stressed and tired when was the last time that you just ‘turned off’? If you haven’t I’d suggest you at least give it a try over a two week period and see if you are not the better for it. Just like the money I saved when I turned off my desktops, I’m sure you’ll save a huge amount of energy and more importantly it will provide focus for what is really most important in your life.

Evernote turns 5


Although I am a HUGE Microsoft OneNote fan I have also always been a HUGE fan of Evernote. The ability to take notes on any device (including directly form the web is priceless). The ability to have all these notes sync’ed across all the devices all the time so they are always up to date is again priceless.
I think that one of the things that you find with successful people is that they WRITE THINGS DOWN. From to-do lists, to notes, to FAQs, to procedures and policies, blogs, what they share in common is a desire to get information out of their head and down somewhere. If you read David Allen’s “Getting Things Done” (aka GTD) one of his big mantra’s is getting things out of your head and down somewhere to be more productive. It is simply but so very effective.
I think Evernote now has some real competition with Microsoft OneNote being available with every version of Office and also via Office Web Apps. However, I hope that Evernote continues to innovate and develop their product because I still use it very regularly.

With Evernote now exceeding 65 million users I am proud to say I was an early adopter who understood the benefits of what Evernote was creating (as evidenced by my Evernote user number above).
So, if you are not writing things down then you are going to struggle to succeed. If you want a smart way to getting stuff out of your head you can’t go wrong with Evernote. Not only is it a brilliant product it is also FREE! Thus, there is no reason why you shouldn’t be using it everywhere if you want to be successful.

Monday, June 24, 2013

Office 365 Wave 15 upgrades are starting down under

I am beginning to see more and more Australian Office 365 tenants being upgraded to Wave 15.

Because many of the Office 365 tenants are provided through Telstra most customers will only receive a notification of an upgrade if they login to the admin console of Office 365. It is my understanding that no direct emails will be sent to administrators and the like.

This could mean that you wake up one morning and find everything has turned a shade of blue. The impact for emails should be minimal but with SharePoint the story is different.

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Users will see a banner appear at the top of their SharePoint sites prompting that the interface should be upgraded to SharePoint 2013.

You need to beware of the fact that:

1. Eventually all Office 365 tenants will have to upgrade to the SharePoint 2013 interface. So you can’t stay on the old look and feel indefinitely.

2. When you do it will mean a completely different look and feel.

3. Some custom SharePoint items may ‘break’.

4. You need to upgrade all your site collections.

5. The upgrade process time will depend on how large your existing SharePoint sites are.

6. Once you upgrade the interface to SharePoint 2013 you can’t roll back to SharePoint 2010 look and feel.

So if you have (or support) an Australian Office 365 Wave 14 tenant and you want to know when it is schedule to be upgraded make sure you login to the administration portal on a regular basis. Also, don’t forget that some of the biggest changes you and end users will see is with SharePoint, so the advice here is to be proactive and be ready.

Friday, June 21, 2013

Disabling SharePoint Designer access in Office 365

SharePoint Designer is a free tool from Microsoft that allows you to make modifications to SharePoint sites. It can allow you to make changes down to the code and HTML level. That is great if you know what you are doing, however if you don’t you can cause irrevocable damage to SharePoint.

In most cases, this means you want to keep users away from using SharePoint Designer, however Office 365 by default provides the option to download SharePoint Designer right from the console as you can see:

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It is located in the Software section of all users Office 365 portal under the tools & add-ins.

As an administrator it is possible to disable this. Here is the procedure.

Login to the Office 365 portal as an administrator.

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From the menu on the left hand side select service settings.

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From the menu across the top select user software.

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At the top of the page you’ll find the option to Manage user software through Office 365. In this section you can uncheck SharePoint Designer and then press the save button. You’ll also notice that you have the option to prevent users from also downloading Office and Lync (if it is part of their plan).

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The next time a user accesses their console and goes to Software and tools & add-ins they will see a message:

The administrator has disabled SharePoint Designer 2013 installations. Contact your administrator for information about how to install SharePoint Designer 2013.

Unfortunately, this is not the only way that a user can download SharePoint Designer. They can of course download it directly from the Microsoft download site here:

http://www.microsoft.com/en-au/download/details.aspx?id=35491

So what can you do if users download SharePoint Designer themselves and attempt to modify SharePoint? Luckily, SharePoint has the ability to disable operation within individual SharePoint site collections. Unfortunately, if you have multiple site collections (M or E plans generally) then you’ll need to make the following changes on each site collection.

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Login to the site collection you wish to change as an administrator.

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In the top right of the window press the ‘cog’ icon to reveal the above menu. From this select Site Settings.

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In the bottom left, under Site Collection Administration, select SharePoint Designer Settings.

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Unselect all the options listed. By doing so you will remove the ability for ALL users (administrators included) to use SharePoint Designer on this site collection.

You will note that by default only Site Owners and Designers can edit sites using SharePoint Designer. Most users are only Site members, so they “shouldn’t” be able to using SharePoint Designer on a site. However, if you want to 100% sure that NO ONE can use it then uncheck all the options here.

Press the OK button to save and changes made. You will be returned to the Site Settings page.

The following Microsoft Support Article provides more information as well:

http://support.microsoft.com/kb/2592376

Tuesday, June 18, 2013

CIAOPS Virtual Technology Group meeting announced


After a few weeks consideration I have decided to migrate the old face to face Desktop to Cloud group to a new online ‘virtual’ meeting. Here are the details:
Date: Wednesday, July 3 2013
Time: 4:00 – 5:00 pm (Sydney AU time)
Registration: http://ciaops0713.eventbrite.com.au/
Cost: Free
For this first event I have lined up Microsoft MVP – Developer Security Troy Hunt who will be speaking about ‘The Insecure Web’.
All the details about the meeting are on the registration site but we’ll be using Lync 2013 so we can take feedback and questions from attendees. There will also be plenty of time for general technology chat so come along and let me know what you’d like to see these meeting contain.
If this meeting is a success then I’ll be scheduling more, so come along and let me know what you think and of course get some great info from Troy.
If you have any questions please do not hesitate to contact me via director@ciaops.com

CIAOPS Podcast–Episode 54


In this episode I'm joined by MSP Jim Hunton who speaks about the challenges of IT Providers and managing passwords. Jim shares his experience and his findings as what he has found works best for his business and his customers.

You can listen to this podcast and subscribe to the series at:
http://ciaops.podbean.com/2013/06/18/episode-54-jim-hunton/
You can support this podcast via http://donation.ciaops.com and by visiting our new sponsor PROXPN. Visit proxpn.com/podcast and use the offer code CIAOPS for a 20% discount off your new account.
Don't forget all the other previous podcasts at
http://ciaops.podbean.com
and appreciate a like over at
http://www.facebook.com/n2kpodcast.
Remember if you want to be a guest please contact me (director@ciaops.com).









Friday, June 14, 2013

Setting Office 365 password expiry from the console

With the latest version of Office 365 it is possible to alter the password expiry policy for the whole organization directly from the Administration console. To do this complete the following.

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Login to the Office 365 console as an administrator. Select service settings on the left hand side.

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Select passwords from the options across the top of the page.

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You can now enter a value for Days before passwords expire which can be from 14 to 730 and Days before a user is notified that their password will expire which can be from 1 to 30 days.

If you want to set a users password to never expire you will still need to use PowerShell and the details on achieving that can be found here:

Setting a Office 365 users password to never expire

And of course don’t forget to press the Save button after changing any values.

Thursday, June 13, 2013

A different way to look at Outlook Web Access

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If you access your Exchange Online mailbox in Office 365 from a browser using http://mail.office365.com you’ll see something like the above default view. This happens because Outlook Web Access detects you are using a browser on a desktop and formats the display as such.

What you may not be aware of is that on other devices, say a tablet or a mobile, Outlook Web Access will format the screen differently automatically.

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If you want to see this on your desktop you can ‘fool’ Outlook Web Access by appending the following to the URL:

?layout=twide

thus, the complete URL in this case will become:

https://pod51041.outlook.com/owa/?layout=twide

When you do so you should see the above layout designed for a tablet. The menu items are further apart, there are nice big buttons at the bottom of the screen and so on.

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Now if you instead append:

?layout=tnarrow

you’ll see the above layout which is how it would appear on a mobile device.

So by just adding a few additions to the end of the Outlook Web Access URL you can see how it will appear on both a tablet or mobile without leaving the comfort of your desktop.

Office 2013 Touch/Mouse mode

Here’s something you may not have known about Office 2013.

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In the Quickstart menu at the very top of the screen you will see a down arrow that allows you to customize this menu. On that menu you’ll find an option Touch/Mouse mode.

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If you add that item to the Quickstart menu you’ll now see a new button appear that looks like a pointing finger. Pressing that reveals the two menu options shown above.

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If you select the Touch option the Office interface, including the Ribbon Menu is optimized for touch (i.e. the spacing between the buttons increases).

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If you then select Mouse the interface will return to the original spacing.

Thus, you can easily toggle between touch and mouse depending on how you are using the device. Really handy for hybrid devices like the Microsoft Surface Pro and is available in all Office 2013 applications.

Office 365 Service Descriptions shortcut


If you want to find out exactly what Office 365 plans include and don’t include you should always consult the Office 365 Services Descriptions. These are now posted as web pages rather than document which makes them much easier to refer. Only problems generally was finding the the link.
Turns out there is a easy short cut:
http://o365sd.com
will take you straight to the Services descriptions. Easy eh?

Tuesday, June 11, 2013

Yammer integration in Office 365


I think that Yammer integration for Office 365 is great news and even better is now you should be able to enable for your Enterprise tenants.
To do so, login to you Office 365 portal as an Admin.
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From the Admin menu option in the top right of the screen select SharePoint.
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From the SharePoint admin center select settings at the bottom of the menu on the left hand side.
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At the top of the page you will see the Enterprise Social Collaboration option. Simply select Use Yammer.com service and press OK at the bottom of the page.
Now at the moment you’ll need to have already set up an Yammer account but you can do that for free. Going forward, we’ll see deeper integration between Yammer and Office 365. For details on this see the following blog post:
http://blogs.office.com/b/sharepoint/archive/2013/03/19/yammer-and-sharepoint-enterprise-social-roadmap-update.aspx
For more information also see the following:
http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/pick-your-enterprise-social-network-yammer-or-newsfeed-HA104037368.aspx
where it notes:

Activate Yammer for your organization

If you’re interested in activating Yammer for your organization, take a look at your options:
  • If you’re a Microsoft Enterprise Agreement customer, you can activate Yammer Enterprise for free. Microsoft Enterprise Agreement customers with qualifying license purchases, such as Office 365 Enterprise E3 and E4 plans, are eligible to activate Yammer Enterprise for their users. Qualified customers will need to work with a Yammer Service representative to start the activation process and appoint a Verified Administrator and a Community Manager to manage their company's Yammer network.
  • If you’re not a Microsoft Enterprise Agreement customer, your organization can sign up and use a Yammer basic network. Learn more about Yammer plans and pricing to help get you started.
Of course if you don’t want to use Yammer or want to switch back to the traditional Newsfeeds you can by just reversing the process.
I’ll do a future post about how important I believe social tools, like Yammer, are to the way competitive business will function going forward. I honestly believe that if you don’t embrace social inside your business NOW you will be left behind.
So, if you haven’t looked at what Yammer and does, now is the time because soon it will be deeply integrated into all aspects of Office 365.

Changing licenses in Office 365

My general advice when purchasing Office 365 is that EVERYONE should consider E plans first. Why? They are simply more flexible and accommodate growth. For example, if you went with a P or M plan you would only receive Exchange Online Plan 1, which has a current limit of 25GB for email. Now let’s say that you need to have 26GB or email, your only option if you are on a P or M plan is to migrate the data out, purchase an E3 plan and then migrate the data back. Messy eh? Not to mention the transfer time of 25GB out of the M plan mailbox, 25GB back up to an E3 mailbox and then another 25GB down to an Outlook OST file. 75GB in transfers in total along just to scale up a mailbox not to mention any other costs!

It would have been much easier if you initially went with an E2  (and received a 25GB mailbox like the M plan) and then simply upgraded to an E3 plan. Doing so within the E plan stack would mean that all you need to to after purchasing the new E3 license is to go into that user and check all the E3 options and uncheck all the E2 options like so:

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Once you have done that you simply press Save and the upgrade is complete. No migrating data, no data transfers, no interruptions, done, full stop. Once you have removed the E2 license you simply cancel it.

In many circumstances the other Office 365 plans work well but you must understand the limitations they provide, because in my experience most people bump up against them sooner or later. There are rumours that Microsoft will provide the ability to seamlessly upgrade from P to M and M to E plans BUT I stress here that to my knowledge that is NOT confirmed. I would therefore only be working the information on hand, which is, for the time being, each suite is stand alone.

So before you purchase ANY Office 365 plan I STRONGLY commend you to consider your growth needs and expectations. Even though the E plans are more expensive I honestly believe that are the best value given the flexibility they provide which no other plan can match.

Friday, June 7, 2013

SharePoint 2013 tasks are cool!

One of the things that I’m waiting on for clients here is the availability of Project Online. In the meantime I have been been playing with the inbuilt Tasks in SharePoint 2013, and I gotta say they are HUGE improvement. Here’s some reasons why.

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If you go into a Tasks area of SharePoint Online you’ll see something like that shown above by default. If we now add some tasks by clicking the new task hyperlink we’ll see:

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Once we add the basic information we press Save.

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You should now see a single task listed. But if you now select the ellipse (the three dots to the right of the task name) you get a flyout, as shown above, that gives more information about the task (like how many days till it is due).

Along the bottom you’ll also find a menu, which if you select Create Subtask, will:

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switch you into data sheet mode allowing to enter tasks like you would in a spreadsheet.

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as you complete the first additional task SharePoint will prompt you that it is automatically adding this task to the timeline above. You’ll need to do any others manually after the task has been created.

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Let’s say the we continue on and create a third task and then switch back to the All Tasks view like shown above. In doing so we find that Task 3 has been created as a subtask of Task 1. We want Task 3 to be at the same level as Task 1 (i.e. not a subtask).

No problems, simply select the task by selecting the left most column for that task, the ribbon menu will then appear. In the middle of the ribbon is the Outdent button. Selecting this will move Task 3 to the same level as Task 1. Brilliant!

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You’ll also notice that when there is task that is past its due date and not complete it automatically turns red as shown above for the Preparation task.

You’ll also notice that I have placed all the tasks on the time line at the top of the page, which you can do from the Ribbon Menu.

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If I now click on the overdue task (Preparation) on the timeline at the top you’ll see a flyout appear as shown. Again, note that the days due is red since it is overdue. You will also notice that the Ribbon Menu is displayed.

At the left of the Ribbon Menu you will find a number of formatting buttons (Bold, Italic, UnderLine, Fill, Font colour etc). You can use these to change the way the item on the time line appears like so:

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So here I have customized every task on the timeline expect the last one so you can see the difference.

You’ll notice that because Task 1 (in purple) over laps Task 2 (in green) the time line has two rows. If you select Task 1 (in purple) the Ribbon Menu appears and

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selecting the button Display as Callout that tasks moves to an item outside the timeline as shown above.

I can once again edit the formatting of this task to increase the font size and so on as before.

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Even better that than, I can now drag and drop that task anywhere on the screen if things are becoming cluttered. To demonstrate, in the above screen shot I have dragged the task to the lower right. When I do that the page automatically formats to make room. How cool is that?

So if you have lots and lots of tasks you can have some on the timeline and some as callouts which you can then position all over the page so you can easily see them all.

The takeaway here is that if you haven’t looked at what the new Tasks area can do in SharePoint 2013 I would. For most people this is going to work really, really well for project management. I am still, however, hanging out for Project Online because if this is what the generic tasks can do, just image what Project Online could do! I can’t wait.

Thursday, June 6, 2013

Revenue before expenses


So many people who run businesses I know focus on expenses before revenue. I think that is totally the wrong way of looking at things. Let me give you some reasons why.
Many say they they want to minimize their tax. Great, that should be part of your strategy but it shouldn’t be your major strategy. For example, many business owners elect to keep the money in their business and only draw out the minimum they require as they require. That minimizes their taxable income sure but it comes at a penalty.
By minimizing your personal revenue that way when it comes to taking out a loan for a house, a car or anything the bank is going to look at the minimal income produced and possibly reject the application even though there maybe ‘oodles’ of money in the business.
Hopefully, at some stage you are going to want to draw that wealth out of the company and guess what? It is going to get taxed then. Chances are it will probably be taxed at a high rate. This typically happens when you need the money for an emergency.
To me paying yourself only a minimal income is focusing on expenses rather than driving you to expand the revenue the business generates. The old adage in budgeting is that you should ‘pay yourself first’ and then work out how to manage the rest. For me, it is the same in business. You should always pay yourself a decent rate, pay the tax (because you’ll probably have to pay it anyway at some stage) and focus on growing revenues which is more likely to help your business succeed.
Minimizing expenses is a defensive business strategy that makes you more vulnerable the longer you pursue it because it doesn’t promote growth and tires you out. Also, as any fighter will tell you, you can’t defend forever, sooner or later you get hit. Alternatively, if you focus on revenues before expenses you are improving the strength of your business and making it more resilient. You are also enjoying the fruits of your labour instead of deferring it until some unknown date in the future.
The bottom line is that you should be out there looking for business income rather than staying glued to a screen wondering how to save money. Again, revenue before expenses.

Free 74-324 Exam Voucher offer (AU Only)

I am happy to announce, through the generosity of Microsoft, that I have a limited number of FREE vouchers (valued at over $200) for exam 74-324 Administering Office 365 for SMB. These exam vouchers expire on June 30 so you'll have to be quick.

To be eligible for a free voucher all you need to do is purchase any of the following items:

- 74-324 Administering Office 365 for SMB Exam Cram notes

- Office 365 bootcamp notes

- Office 365 and SharePoint Guide

Unfortunately, this offer is only available to people within Australia and expires on June 30.

Once you purchase a product, contact me via email (director@ciaops.com) with a date on which you plan to sit the exam and I them provide you with the discount code you can use when you register.

So, if you want to get Office 365 certified before June 30 be quick to take advantage of this offer as free vouchers are limited.

 

New exam for Office 365 for SMB coming

The current 74-324 Administering Office 365 for SMB will be replaced by a new exam 74-325 Administering Office 365 for SMB in the very near future. This new exam will be based on the latest Office 365 release (Wave 15).

There is a new Jump Start live broadcast covering the new features of O365 & what’s needed to pass the 74-325 (not yet published) exam.  This live event will be a demo-rich training targeted for IT Pros on administration of Office 365. Topic will include migration, deployment, Lync, Exchange and SharePoint.

Course Outline

01 | Overview, Infrastructure & Partner Opportunity
02 | Office 365 User Management
03 | Office 365 Single Sign-On, DirSync & ADFS
04 | Lync Online
05 | SharePoint Online
06 | Exchange Online
07 | Exchange Online Deployment & Migration
08 | Exchange Online Protection, Archiving & Compliance

Here’s the link to signup

http://www.microsoftvirtualacademy.com/liveevents/O365-SMB-Jump-Start?CR_CC=200226329

Tuesday, June 4, 2013

CIAOPS Podcast–Episode 53


In this episode I speak with Microsoft CRM Leon Tribe about how a customer relationship system can improve business operations. We also speak about the opportunity CRM can provide resellers. Also, if you want to learn more about what Microsoft is doing in the CRM space I commend this episode to you.
Leon Tribe - http://www.twitter.com/leontribe
Blog: http://leontribe.blogspot.com
You can listen to this podcast and subscribe to the series at:
http://ciaops.podbean.com/2013/06/04/episode-53-leon-tribe/
You can support this podcast via http://donation.ciaops.com and by visiting our new sponsor PROXPN. Visit proxpn.com/podcast and use the offer code CIAOPS for a 20% discount off your new account.
Don't forget all the other previous podcasts at
http://ciaops.podbean.com
and appreciate a like over at
http://www.facebook.com/n2kpodcast.
Remember if you want to be a guest please contact me (director@ciaops.com).









Monday, June 3, 2013

Office 365 bootcamp notes now available for purchase

Probably the handiest reference I have created when it comes to Office 365 is my bootcamp OneNote notebook. I am basically in there every day updating and adding information I find about Office 365.

Until now, this notebook was only available to my Guide subscribers and those who attended my bootcamps. It is now however available for purchase directly from the CIAOPS publication page.

The single download zip package includes:

- Office 365 bootcamp notes (55MB)

- 5 supporting Office 365 files and checklists

- 4 x PowerPoint 2010 74-324 exam cram slide presentation decks

- OneNote 2007 74-324 exam cram course notes

The Office 365 bootcamp notebook contains over 100 pages of information, links, how to’s and real world troubleshooting tips. You can view the contents here.

I honestly believe that you’d be hard pressed to find a more comprehensive amount of Office 365 information in a single location. If you are working with Office 365 I’d be surprised if the notebook doesn’t save you time while the supporting files and checklists will make any dealings with customers much smoother.

Don’t forget that if you want access to always update OneNote file you’ll need to subscribe to my Office 365 and SharePoint Guide, which you can do at http://www.wssops.com.