Monday, December 19, 2011

Missing Lync


If you aren’t aware, Microsoft has recent released its Lync client for MAC machines. I was configuring this recently as part of an Office 365 installation and seemed unable to connect. It turns out that Microsoft has recently added to the requirements for DNS records for Lync online. You need, in fact, to add 2 new CNAME records. They have documented this in the following article:

http://support.microsoft.com/kb/2566790

I didn’t have time to allow the DNS records to update the local name servers so you can also insert the following URL in both the internal and external server fields in the Lync MAC client:

sipdir.online.lync.com:443

Once I had done that the Lync client connected.

Microsoft also recently released Lync for Windows Phone 7. You will also note that Lync clients for iDevices (iPhone and iPad) as well as Android are coming soon, before 2012 if you believe the rumours.

Being a Windows Phone 7 user I eagerly downloaded the app and installed in on my phone but again I couldn’t seem to connect to Lync online. Same issue as before, you need to update your DNS records as detailed the above KB article. However, again, I couldn’t wait that long so once more I needed to make some manual settings.

To do this on a Windows Phone 7 toggle the “Auto-detect services” and enter the following as the “External Discovery URL”https://meet.lync.com/Autodiscover/autodiscoverservice.svc/Root. Chances are you’ll never be “internal” to the Office 365 network so leave the internal one clear for now.

Again, once I made these changes I could connect my Windows Phone 7 to Lync Online. Cool stuff.

I can’t wait to see the Lync client emerge for the iPhone and iPad devices as this will really open up the market for Lync. As I have said previously, Lync is one of the real selling points of Office 365 and the more places it can be used the better I say.