Wednesday, August 31, 2011

Microsoft Community Contributor Award

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Received an email from Microsoft today:

 

Congratulations! We’re pleased to inform you that your contributions to Microsoft online technical communities have been recognized with the Microsoft Community Contributor Award.

The Microsoft Community Contributor Award is reserved for participants who have made notable contributions in Microsoft online community forums such as TechNet, MSDN and Answers. The value of these resources is greatly enhanced by participants like you, who voluntarily contribute your time and energy to improve the online community experience for others.

 

Firstly, I’d like to say to Microsoft for the recognition and secondly I’d like to tell you why I personally do this sort of thing.

 

Many years ago, over 15 to be exact, when I started my business I was pretty much alone trying to not only solve customers technical issues but also run my business. I can tell you there were plenty of times when I struggled and I mean really struggled.

 

Perhaps in some ways I thought I could do it all but more so I think I just didn’t know where to turn for help. These days, with easy access to the Internet, most people think that answers are just a search engine away. Yes they are BUT someone out there actually needs to spend the time documenting solutions and sharing their experiences.

 

I do it because I know the feeling of not being able to find the information and having the feeling that you are all alone in trying to resolve something. However, there are still times when I ask whether it is worth all the effort. A little recognition now and then goes a long way in supporting the people that actually create all the content that others search everyday.

 

So I do thank Microsoft for the recognition and suggest that if you do find someone out there that has helped you, make contact and let them know that their voluntary work has been worthwhile in at least one case. I have learnt that “community” is a very important concept, even in the digital age.