Friday, January 23, 2009

Change is bad

So I’ve been looking at IE8 which comes with Windows 7. Now all this is still in beta and may be subject to change but I can’t comprehend why Microsoft has done the following.

 

To run Windows Update in IE7 in you went Tools | Windows update like so:

 

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But now in IE8 Windows Update doesn’t live under the Tools menu

 

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It live under the safety menu

 

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I’ll tell you one thing, it is changes like these that really confuse and annoy the average user. It may make sense to the programmers in Redmond but to your average IE user it doesn’t. You would also think that to encourage people to run Windows Update you’d leave the option to do so in the same location, but no.

 

Sure, it may be a small thing but it makes it just that little bit harder and more frustrating for users. That is going to translate into reduced product acceptance and greater frustration, not to mention the extra support. I can just hear the support calls now - “Are you running IE8 or IE7. Ok, is Windows Update under the Tools menu? No? Oh well that means ….”

 

It really doesn’t make things easier in my books!