Here are some results from a recent AOL survey on email usage.
We have become addicted to email -
nearly half (46%) of email users said they’re hooked on email (up from just 15% last year) and 51% check their email four or more times a day (up from 45% in 2007). One in five said they check their email more than 10 times a day.
We are unable to cope with the volume -
More than one-quarter (27%) are so overwhelmed by their email that they’ve either declared “email bankruptcy,” deleting all their email messages to start anew, or they’re seriously thinking about doing so. Maybe it’s because 20% of users said they have over 300 emails in their inboxes!
We email on vacation -
More than 50% said they check their email while on vacation. It’s even higher among mobile users. Seventy-eight percent of those who have a mobile device check email while on vacation.
We email while we supposed to be sleeping -
Nearly half (41%) of mobile email users said they keep their cell phones near them when they sleep so they can hear when a new email comes in. Worse, 49% of mobile email users said they check their email every single time a new message arrives.
It seems clear to me that emails are creating real problems for most people, simply because they haven’t been taught the correct methods of dealing with them. Some simple techniques can really make big differences. I have documented some of these techniques in the following Overcoming email frustrations in Outlook 2007 and Overcoming email frustrations in Outlook 2003.
Normally, these books sell for about $35 but until January 31, 2009 I have a special deal going which you can find out about here. To take advantage of this offer please contact me directly via firstname.lastname@example.org.
Also, don’t forget we also conduct email productivity seminars in your office to help everyone become more effective with email.