Thursday, May 22, 2008

HP ML110G5 hanging on array utility (F8)

So you want to configure the embedded RAID array on a HP ML110G5? Well, first thing you have to do is go into the BIOS (via F10 at boot) and select the Advanced menu. From Advanced menu item select Advanced Chipset Control. Then set the Serial ATA field to Enabled, select SATA Controller Mode Options -> Enhanced field and set the SATA RAID Enable field to Enabled. Press F10 the Yes to save and the server will reboot.

 

Now as the server is booting you should see a message about the SATA RAID controller and how you must press F8 to configure. Ok when I did that I received the message:

 

Utility found, Loading wait ....

 

and the server hung. Bugger! Reset, try again, disconnect some things, try again. Still no luck. Bugger x 2! Ok, the BIOS Build date was 1/11/08 and as it typically turns out there is a later version (2008.04.03 (A) (18 Apr 2008)) that fixes the problem although it doesn't appear to be noted in the release notes. You can download it from here:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3577708&swItem=MTX-c97c6477ae454b5289fd5a7011&prodNameId=3577715&swEnvOID=1005&swLang=8&taskId=135&mode=5

 

So you download the file, unpack the files to you workstation hard disk and run the utility that allows you to create a bootable USB device (anyone know what these things called floppies are? I can't remember ever seeing one <grin> ). Insert that into the server, the server boots to the device, runs some updates, reboots, finishes updating and when I now press F8 at the RAID controller config I can finally get in and configure my drives for RAID.

 

Generally, it is always a good idea to update all the firmware prior to the installation of any new server. Why? Simple. It's the first thing the manufacturer is going to ask you to do if there are problems and I'd sure as heck rather do it on a system I'm running up rather than a production server if I can avoid it!